When looking for a facility to put my parent, I "shopped" around Modesto and kept comparing…read moreeverything to Valley Comfort. It's not an easy decision to put your parent into a home, so I wanted to make sure I found the perfect one. Valley Comfort was it. The care and attention my parent is getting puts my mind at ease, as I know my parent is in the best hands possible receiving the best care. My parent seems happy, so I am too. Another big thing that made me choose Valley Comfort is the staff. Nick is awesome, when he took me on the tour of the facility, what really stood out is that he knew everyone's name. It showed me that they really take the time to get to know each person. And for the rest of the staff, they are all so friendly and extremely helpful. It makes it feel really family oriented. I know it's not an easy decision to put a parent or a loved one into a home. But Valley Comfort has put my mind at ease and I'm glad I have been able to count on them.

Terrible place. Please don't put your family here. They will tell you anything you want to hear to…read moreget your money. I had my mother in here. They sit in front of a TV all day and do nothing. Meal time they treat them like animals.

Marvelous Memory Care. The staff all work together to form an environment the residents can strive…read morein. It is beautifully designed, safe and full of activities that enrich each individuals stay. -Cosmina Dignity Senior Living

They accepted $10,500 when my husband , who has dementia and has in prior facilities, has tried to…read moreleave. They assured me that they had staff and knowledge on how to distract him from doing this. After 5 hours into his care, staff began calling me stating they could not handle my husband because he kept trying to get out of the facility. From that day forward, I received 3 to 4 calls a week, complaining. The manager then contacted me 10 days into his stay that they would waive the 30-day cancellation notice. I had no where to take my husband, I'm 77 years old, need surgery which I had been putting off as I had no one to help me with my husband. I told them I would pick him up and when I was having a difficult time getting him home, I was told by the Director that I would be charged $35 an hour. So they basically kicked my husband out of their facility. They lied when they told me they had qualified staff to handle him wanting to get out of their facility. I had to rush over to bring him home as I could not pay $35 an hour for each hour he was there. They have refused to return my refund quickly, which is over $6000. They said it would take 3 to 3 in a half weeks to return funds. They cashed my $10,500 check within minutes of admitting my husband but now are dragging their feet to refund funds. I found a place to place my husband but I have no money so I am dealing with my husband all alone and I cannot do it. I cannot even make him cereal as I have a dislocated shoulder. All I need is my refund to place my husband in a home. I saw an old lady lying across a bench with her shoe off in a disarranged position. When I told Kim, the manager, she said "oh" and called out to staff to come and help this lady, so their quality care clearly is not good. They never told me it would take this long to receive refund if they kicked out my husband. This facility only wants to take care of Gravy patients. They cannot handle difficult or confused residents.

Although I didn't have any family members living at Dale Commons, I worked with them through an…read moreoutside agency and we shared several mutual residents. Through that experience, I got to see firsthand how the staff treats the people in their care. The team was always kind, responsive, and truly seemed to care about the residents' well-being. Anytime we needed to coordinate care or communicate about a resident, they were helpful and easy to work with. It was clear they were committed to making sure residents felt safe, comfortable, and supported. The environment at Dale is warm and inviting. I often saw residents enjoying activities and spending time together. It feels like a place where people are not just looked after, but genuinely cared for. From a professional standpoint, I've been impressed and feel confident recommending this community to anyone looking for a quality assisted living.

My mother has been a resident of this community for over nine years, and during that time, I have…read moreinteracted with many different staff members and members of management. Unfortunately, I have never encountered someone who has demonstrated the level of disrespect and lack of professionalism that I have experienced with Patricia Hogan. In my experience, Patricia has been consistently rude and dismissive toward family members, disrespectful in the way she communicates with employees, and seemingly unconcerned with how her behavior affects the residents themselves. These are individuals and families who deserve to be treated with compassion, patience, dignity, and respect--not made to feel as though they are an inconvenience. After more than nine years of having my mother in this community, I know the level of care and professionalism this community is capable of providing. Patricia's behavior does not reflect those standards. In my opinion, she is simply not the right fit for a community that is responsible for the care, comfort, and well-being of seniors. Leadership in senior living requires compassion, professionalism, respect, and the ability to communicate appropriately with residents, families, and employees. Based on what I have personally witnessed and experienced, I have serious concerns about Patricia's ability to demonstrate those qualities. I sincerely hope these concerns are taken seriously because the residents, their families, and the hardworking employees deserve leadership that treats them with the respect they deserve.

Although the staff is friendly, they are not qualified to take care of many of the patients…read more Our loved one ended up with a bed sore, along with awful food to eat. When our loved one didn't finish a meal, the leftovers were given to him for the next meal. No one qualified to even take a pulse after 5 pm! That's awful

I have had 2 of my family members live here over the years, currently my Aunt is here and I would…read morejust like to say that I'm so thankful to management and their whole staff for the outstanding work that they do. They really care about the well being of their residents and they coordinate a lot of activities to keep them involved and encourage participation. I would definitely recommend this living facility if you're looking for a safe, clean, and caring community for your loved one. L.R.

The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

My father lived here for 5 months before his passing, and I am so thankful they were there for him…read morein his final months. Sara and her team are caring, compassionate, and helpful. The home is always clean, and there are several different people who cook a variety of healthy, delicious options for all the residents. My father always had very good things to say about the home, staff, and exceptional level of care he received, and I am forever grateful for their compassion. I highly recommend this facility for anyone who wants their senior family member to be in a place that feels like home, surrounded by people they can call friends.

Sara is one of the sweetest person I have meet , she's always making sure our residents are happy…read moreand comfortable. she has a great heart towards our resident, our residents family are very blessed having her

Love the team! The environment and the new floors at the community. My mom moved in from the…read moreskilled nursing easiest transition.

Horrible care facility, infested with bed bugs and a few caregivers are physically abusive to…read moreresidents. Has been reported to STATE, but no changes. Do not place your loved one here.

My 90+ mom needed respite care and had a 10 day stay at The Grove. We were extremely pleased with…read moreher care and facility condition. The nursing staff was attentive and compassionate. The admin staff (Mary & Nick) were super easy to work with and never tried to upsell us on anything. Our experience here was exceptional and would gladly recommend this establishment. My mom felt safe and comfortable. Thank you Grove/Staff for a job well done.

If you are looking into care here, don't be mislead by their predatory and inaccurate prices…read morelisted. I received a referral from "A Place for Mom", who stated that their prices "start at" $4.5k/month for a shared room, and $6k/month for a private room. The correct prices are $5.5k/month for shared room, and $7k/month for a private room. When confronted about these price differences, The Grove doesn't control the prices listed through "A Place For Mom".... Yet they are partnered with them. There is also a $3,000/moth "Community Fee" that was not advertised anywhere. Additionally, they claim "Our services are all inclusive. This means that all of our residents' needs are met for one monthly amount. Unlike other care homes that utilize a point system to add charges to their monthly amount, we do not assess additional charges for any added assistance. Our residents' families appreciate the predictability of one fair charge per month for all services their loved ones receive here at The Grove." This is NOT accurate. They nickel and dime for basic needs and things they list as amenities. In addition to their $3,000/month community fee, they charge $300/month for Medication Management (what individual needing Memory Care could possible manage their own medications???). Medication management is a NEED, which should be included if they actually follow their "all inclusive claim". They're even charging residents to watch Television, making them pay for Comcast, which they don't even give a set price for. We won't be going any further with them because of their predatory pricing. They are taking advantage of desperate people. Disgusting.

I see the name of this facility has changed its name and perhaps ownership. I had left a review for…read moreEvergreen Assisted Living facility back in 2015, but I see that my review was moved to a facility in Georgia that may or may not exist. This facility is in Modesto, CA. I know it's likely that the staff has entirely turned over and that the attending physicians may no longer be associated, but I think it's imperative to inform the public about what kind of history this place has had. My brother deserved so much better than what he got from this location. My brother had been in the hospital from complications with diabetes and infection. He had his leg amputated below the knee. He had become extremely thin and frail from his illness and was sent to Evergreen to recover. With no one available to get him anything from the store, he wheeled himself up there. He tipped his wheelchair off the curb somehow and broke his hip. When he was able to get back to the facility they (attending physicians) refused him pain medication and (staff) refused to call an ambulance for him. They made him AMA out of the facility to take a cab to the ER. Memorial Medical Center refused to treat him. An angry (rightfully so) amputee in a wheelchair, with a broken hip was refused service by an ER! Unable to go back to this facility that forced him to leave AMA, he had to call another cab to take him to a motel where he fell again in the bathroom, exacerbating his injury. He was finally taken by emergency services to a real hospital, DMC, and was finally treated properly. Had to have pins put in his upper thigh, a hip replacement and everything. All of this to say, be very careful with this place. RIP, Rick.

I've had a family member staying at this facility for several years. I've never been to this…read morefacility in person as it's hundreds of miles away but I've spoken to a few members of the staff on several occasions. The problem I find is that when I call to speak to my family member the staff love to dodge calls regarding attempts to reach my family member which is just intolerable...here you have someone who is ill and there's no way to reach him? The resident/patient phone line rings chronically busy...I don't know if someone is leaving the phone off the hook or what...but I never can get through to this person I care about. Some highly irresponsible people working there with bad attitudes who just do not want to do anything to help...VERY LAZY!

This review is long over due. I cannot say enough positive things about the Gardens of Modesto!!…read more My parents were residents there from Fall of 2020 to Fall of 2023. During this time, I was under a lot of stress trying to oversee my parent's needs and was not the easiest person to deal with. The team at Gardens treated me with patience and respect as they knew it was an incredibly difficult time for me and they were amazing at caring for my parents. They showed my parents great care, love and dignity as they both approached the end of their lives. Thank you so much Gardens of Modesto for everything!! Special thank you to Rashmika, Praneeta, Marlene, Maria, Linda and Lindsay!!! I just found out today that Lindsay is the new Executive Director which is wonderful!!! Lindsay was incredible and always stepped in to help in every roll while my parents were there. I know the community is just going to keep getting better and better. Thank you all so much again for everything you did to make my parent's lives meaningful and special.

The way the staff are with each other, the families, and of course the precious residents…read more.. priceless. Kudos for all the hard work the team does at work each and every day.