We love our new flooring! The Coretec flooring in the 3 rooms we had done is beautiful, and the…read moreinstallation was done perfectly by the professionals at Messner. We highly recommend Messner Flooring if you want quality workmanship.

Great overall experience! I got 3 floors done in the kitchen, bathroom, and upstairs hallway and…read morethey all came out really nice! Christo did an amazing job and the whole team worked through the problems to get everything done!

The Rug Market is the very BEST place to find and purchase carpeting for your needs! Jim, Dan, and…read morethe staff are wonderful to work with - extremely knowledgeable and helpful. We just picked up a carpet we ordered for our living room and we couldn't be happier with our shopping experience. We heard good things about this store, but our experience exceeded our expectations! Gerry M.

Dan and his staff are so helpful and knowledgeable that before you do anything with your flooring,…read moreyou must consult with them! They know all about how to clean rugs and carpets properly, about all types of floor coverings, and they are honest and fair. You will be astonished at how well these folks understand flooring and how helpful they are. You will never use an outside rug cleaner after you have consulted with them.

Initial experience was good, salesman was helpful and knowledgeable, and work was started promptly,…read moreand install was a quality job. However, they left without completing some work (side of a few steps, a closet door replacement). They were also extremely difficult to get a hold of after the contractor was done. A few things that they claimed were not part of the job, would have taken them 20 minutes to do, and would have left me completely satisfied. If you use this company, make sure every little detail is spelled out in your contract, because you can not assume a single thing. A slight bit of extra effort from their contractor and management would have made the difference between using the company again and recommending to other people, and choosing to go elsewhere next time.

Horrible communications and numerous unmet promises! I would not trust them in the future!read more

TRB Very satisfied…read morewith my experience with Christian Flooring. Had LVP installed in my lower level and carpet in the upstairs. The sales team was knowledgeable, and the selections were top notch quality. The operations team was very transparent, regarding scheduling and any changes that arose. I have recommended Christian Flooring to everyone I know, and will continue to use them for all my future flooring projects.

I am extremely disappointed with Christian Flooring. They advertise that their work is guaranteed…read morefor as long as I own the flooring, but my experience has been the opposite. I first contacted them about damaged tile that was supposed to be covered under their guarantee. I spoke to a sales rep, was given an email for their repair department, and even had a man come out to personally inspect the damage. After that visit, I never heard back--no follow-up call, no email, nothing. I followed their process, sent photos, and waited, but weeks went by without any response. Because I was in the process of selling my home and couldn't wait any longer, I was forced to repair the issue myself. It feels like once they knew I was short on time, they decided to ignore me, assuming I'd drop it. To make matters worse, they claim they have "no record" of the wood laminate flooring they installed for me in 2016, even though I've had ongoing problems with uneven planks popping up. Between the poor workmanship, broken promises, and total lack of follow-through, I've had one of the most frustrating experiences I can remember with a home contractor. The tile was installed in 2018 and the laminate in 2016, but neither job has held up well, and their so-called guarantee is worthless. I'll never use them again and cannot recommend them to anyone.

Christian Flooring & More…read more **1 STAR - AVOID AT ALL COSTS - Owner Makes Threats and Harasses Customers** WARNING: This business owner threatens customers and exhibits horribly unprofessional behavior. We purchased premium Coretec LVP flooring from Christian Flooring in October 2024. Within 2 months of installation, the floor showed significant damage despite normal household use with young children and pets - exactly what we were told this "kid-proof" and "pet-proof" flooring could handle. - Owner Chris Curts promised to be our "strongest resource" and "fight to get results" with a 4-6 week timeline - Instead: months of delays, not one followup from CF and minimal communication - Told us to "get an attorney" when we asked for status updates (very odd) - Called our reasonable requests for an update "demands and threats" - Manufacturer lost our samples, found them, said they were from 2013, then magically found them and tested UNDAMAGED leftover pieces instead of damaged flooring in one day, then denied claim due to the picture we sent looking like it was damaged after install(obviously undamaged samples showed no defects!) and we knew the damaged photos were wear and tear that occurred during it being installed. We were questioning the life proof, kid proof, pet proof boasting that sold us on the floor. Our life is not aggressive by any means but this floor is just not cutting it. Entitled owner: Chris actually complained in writing: "Even though I rarely get a thank you let alone someone willing to leave a positive google review" and "I am beyond tired of unreasonable expectations of many customers." He also said he was "sick of having my integrity or values called into question when I don't have a legal responsibility to make the efforts I do for my customers." Imagine paying thousands of dollars and being lectured about gratitude by a business owner providing terrible service! **Bait and Switch:** Initially offered to replace damaged planks, then withdrew the offer and tried to force us to spend MORE money with his company. When we declined, he essentially told us to kick rocks. **THREATENING AND SEXIST BEHAVIOR:** When we left honest feedback about his poor service, Chris escalated to shocking behavior: - Demanded phone calls, refused email communication - Used personal tragedies to guilt us into compliance - Sent threatening text: "I cannot communicate with you without putting you firmly in your place and that's not something I do to another man's wife" - Refused to deal with me (the actual customer) and demanded to speak to my husband instead - When called out for sexist behavior, claimed I was "twisting his words" - **Has now begun repeatedly calling and texting both my husband and me despite being told to stop** **This is harassment and discrimination.** In 2025, a business owner refusing to deal with female customers and threatening to "put them in their place" is completely unacceptable. **What You Can Expect:** - Months of delays and poor communication - Broken promises and withdrawn offers - Being lectured about having "unreasonable expectations" - Sexist treatment if you're a woman - Potential threats and harassment if you complain **WOMEN: ESPECIALLY AVOID THIS BUSINESS.** Chris Curts clearly cannot handle dealing with women as equal customers and resorts to threats when challenged. And I'm NOT EVEN A CRAZY FEMINIST!! **Save yourself the nightmare. There are plenty of professional flooring companies that won't threaten and harass you.** Owner is now repeatedly calling our personal phones and sent another threatening text message after 8pm because he doesn't want us to leave a negative review. "Just know what happens after this is on you" he says. I have every text message, voicemail he left my husband complaining about having been married before like he was going to hop on the miserable husband train with him. I also have all email correspondence screen shots of proof of our experience. I have nothing to hide here have not been out of line with what we've asked for and have no resolution to our flooring problem as of yet. I hope Christian Flooring can come around and do the right thing.

Very Disappointed. Ordered flooring before Thanksgiving and it still hasn't arrived. Decided to…read morecancel it and they want to charge a 45% restocking fee. It hasn't even left the warehouse. I also found it at another location for almost half the cost and they could have it available in 3 to 4 days.

Great work and great materials! They measured and then came on time, did the work and made no mess…read more Always go back too this business .

My go to for all my flooring needs. Great customer service, not pushy or rude. Amazing product and…read morework ethic. The finished product is always better than I pictured.

I had the best experience with S&S flooring. Scott is a true professional with the utmost patience,…read moreattention to detail, and perfectionist discipline to his craft. When other companies turned me down due to no availability, Scott squeezed in our kitchen floor project on the weekend even though that meant him working 7 days a week. It's clear that this is a family business with the passion for the trade as well as the "mom n pop shop" customer service and delivery of high quality for a very reasonable price. I will absolutely use S&S for all future flooring projects without hesitation, and so should you.

Stop looking! If you found S&S and Suzanne, all your problems will be solved with great quality,…read morereasonable pricing and superb customer service! I discovered them a year ago when I was desperate to get a basement carpeted. They came through quickly and with great pricing. This year I needed to recarpet an entire apartment after a tenant of 18 years moved to his own house. I went back to S&S and Suzanne and As usual they did a superb job, in a short time frame at a reasonable price. She is terriffic! A problem solver, wonderful to deal with and very reliable. She deserves 10 stars not 5. If you are looking for someone to do carpeting and/or flooring work in the Ithaca area, stop looking: use S&S!

I went in really not sure of what style rug i was looking for and before i knew it i had the owner…read moreJohn, his wife Janine and their son AJ giving me ideas. It was truly a pleasure working with all of them. With their help i was able to choose a rug for my living room that I Love! The installation was done by another son Johnny and Rich, also very personable and they did a great job! This is one very pleased customer and wouldn't go anywhere else! Go see them, you will not be disappointed!

I got new carpet put in my living room Hall and stairs and 2000 . I did get the extra warranty with…read morethe pet warranty for any stains. In 2001 my dog puked on the floor they were unable to get it clean so they did replace the carpet in 2021. Now we're in 2025 I put a claim in in 2024 and there's like brown spots all over I thought they were stains but it's not it's actually wear marks and I guess this carpet is known to do that. I did put a claim in with the warranty company with engineer flooring and the lady said well you had a professionally clean the carpet but they used a different kind of machine so that's not going to be covered. If you look under the warranty it doesn't specify what kind of machine just professional cleaners which they were and it states it has to be cleaned by hot water extraction which that's how it was cleaned and it's on the receipt.. So she closed out my claim for a bogus reason and completely untrue there's nowhere in the warranty stating it has to be a certain machine to shampoo the carpet under the warranty. So my carpet the whole thing looks brownish gray it's supposed to be just a gray carpet. I had a rug A Little Rock where you put shoes on if you looked up that rug you can actually see the color it should be nice light gray and now it's all brown and I'm embarrassed to have anyone over to my house. I did reach out to the owner rich and he never responded back I also text message to him no respond back. I would advise you not to go through this company because they don't stand by their product if the warranty company is not standing by it then the company should come back out look at your carpet put another claim in at the very least. they just don't care to be honest. Very disappointed because I looked at so many different companies with carpets and I chose them to do my carpet and now I regret it. So just know if you buy a rug from them it's going to where marks all throughout the carpet. So just walking on the carpet if you have dogs or kids playing and they're not going to replace your carpet and they should because it's where marks and in their warranty say if that happens I'll replace the rug. Well that never happened. I would just go to a different carpet company all together one that stands behind their warranty. You're going to end up in a couple years your carpet is going to look like crap with wear marks everywhere it's so disappointing. I went on Better Business Bureau you can see other people complaining of that same thing so

Sal was the gentleman who installed my carpet going down my celler stairs.He did a an amazing…read morejob.He cleaned up after the job was done. That was a plus///. We had a friendly conversation all the time he was here. Made me feel at ease.Sorry you were late for supper Sal.

I highly recommend Bill's Carpet. Our carpet is beautiful and installation was great. Bill came…read moreover and brought a sample of our carpet choice so we could match it to our walls. He measured and called with estimate that afternoon. Installation was great. Sal was friendly and professional and did an outstanding job removing the old carpet, padding, and staples. New carpet looks wonderful. We are extremely pleased. I would definitely go back to Bill's for any future flooring needs.

Excellent service and installation! While not the cheapest in the area, they offer quality products…read morewith quick efficient service and an excellent installation team! Thank you, Messner Flooring!

Andy and Greg were a HUGE help selecting, ordering and coordinating the installation of new carpet…read morein my living room and two bedrooms. The process was smooth and easy. Their installation team was outstanding. Help move my furniture will no issues. Two meticulous hardworking guys. I couldn't ask for a better experience. I stongly recommend Messner for any flooring projects you may have. If I could give SIX stars, I would...