Just finished a project with granite countertops and a ledger stone fireplace and went here the…read morefirst time this time. Got a great price and they did a great job with everything, it looks wonderful.

From the owner: We Specialize in Ceramic,Tile, Granite, Marble, Quartzite, Engineered Materials Counter tops,…read moreKitchen & Bath Remodeling

They replaced some grout in my large kitchen. They were prompt and knowledgeable and responded to…read moremy questions and concerns.

Thank you Terrapin Tile for making my backsplash dreams come true. Tom even cut out behind my stove…read moreand gave me a spot for my oils and spices. I love it thanks again!!

These folks are fantastic! They were kind, gracious, professional, and the end product of a tiled…read moreand carpeted hall entry, is stunning! They were so kind and helpful through all my changes of plan, I couldn't have asked for better support -and very reasonably priced!

We did a major remodel at my home and worked with Osborne on the flooring for 3 bedrooms, 4…read moreclosets, living room, dining room and kitchen. Working with them to pick out flooring was a breeze - the staff was so kind and helpful in store. When we ran into a snag due to a manufacturer's error - *not* the store's - the staff went above and beyond to help us find additional flooring to meet our rather tight deadline. The installation took 4 days with two guys at my home, working around 5 other contractors, kids doing school remotely and 2 cats. They were good natured, flexible and a lot of fun to work with during all the chaos. Most importantly their work is immaculate and I couldn't be happier with the end result! Osborne has customers for life now!

We're the type of couple who like to do our own projects--in part because our labor is free, and in…read morepart because of pride. However, there may be a time when you just need to bite the bullet and admit that a project is pretty daunting, and you need help... and for us, that's where Michael came in. Michael completed the finishing (and skill-intensive) work on a somewhat complex deck rebuild/redesign that was simply taking us too long to complete. We were ready for someone to come in and make our ideas a reality. Michael did just that. We drew up our concepts, and he brought them to life--and even added some touches we wouldn't have thought of. Following that project we were so pleased with his work that we had him refinish our 100+ year old front door. It needed a lot of work, and he brought it back to life. I cannot speak to the other reviewer's experience with Michael, but we've had good experiences and would use him again.

Michael Cohen, owner of Rent an Artisan (he advertises on Ithaca Craigslist and boasts a ton of…read moreexperience, which cannot possibly be true) gave us an estimate of 40 hours of labor at 40.00/hour + materials for a simple project that required him to build 3 kitchen cabinets (2 of which were in corners, so those should have been pretty easy) and to modify a fourth cabinet by making it shorter. He was also to install a stove hood/microwave combination. He also included adding trim molding to cabinets and to the kitchen itself as part of the job. Michael told us that this job was very simple, well within his skill set, and that he'd be in and out in a week without any trouble. I see in his ads that he is now saying that he does not carry insurance, but he told us that he was fully insured. After one day of work, we considered letting him go due to the crookedness of the cabinet he shortened.The next day, he fixed that and began working on the first cabinet he was going to build. After that day of work, there was a frame (no sides, shelves, or bottom) and the pieces of wood making up the cube were all crooked and of different lengths. The cabinet was also not the same depth as the other cabinets in the kitchen. The third day, he came in and I showed him the messy cabinet and he apologized -- and attempted to fix it. I also asked him to replace the soft wood he'd used with hard wood b/c he had used pine on the front face of the cabinet, for some reason. I am not sure why anyone would use a soft wood on the front of a cabinet that would take the most wear and tear. Our other cabinets were hardwood, so his choice of pine did not make any sense at all. The fourth day he built a cabinet for our sink and left screw heads on the surfaces of that cabinet, including the front face of the cabinet. The cabinet was to hold our new expensive farmhouse sink and we wanted a furniture-quality sink cabinet. He cut out a place to hold the sink, but that was asymmetrical and the cabinet was just a sad mess. Clearly, a person with any experience making a cabinet or furniture would never use screws that were visible/level with the front face of the cabinet. The hole he made for the microwave/hood was improperly placed and had to be patched and re-made by a more competent contractor. The venting material he bought was 200.00+ and the wrong size when normal hood venting kits exist and cost only 60.00. He clearly had no idea what he was doing and used our house to attempt to learn how to remodel a kitchen. At the end of a week, we had 3 cabinet skeletons that were shabby and unprofessional looking. This is after a week's work! There was NO SIGN of him being close to finishing the job and the level of workmanship was really an embarrassment. We decided to let him go. In order to have a functional kitchen, his work had to be removed and thrown away and a skilled contractor came in to re-do the whole job. His cabinet skeletons were inconsistent in size, crooked, and were not made in a way that would look nice. Because of his lack of skills, we wasted almost 2000.00 for his week's labor bill and nothing that he did was at all usable. This was a horrible experience. Michael was paid in full for his time and materials, yet we got absolutely nothing in return. Nothing he did was usable and he wasted our time and money. He is clearly not able to make cabinets even though he claimed that he was. I consider his claims to all be very dishonest and his workmanship is well below par. His level of craftsmanship may be on the level of making something for outdoors use (a bench, for example). We are very dismayed and definitely were taken advantage of by Michael. We requested a partial refund and then stopped hearing from Michael. I would not trust him to do anything, ever. He did not do honest work (he also over-charged us for the hours he spent here -- I kept track of when he came and went and he added several hours to his bill compared to the hours he was in our home) and he also had the nerve to charge us for the time he spent redoing his work due to his own mistakes. This is not at all honest or normal for a contractor. DO NOT HIRE

This has become a must-visit spot for me when in Ithaca. You just never know what kind of weird or…read morewonderful thing you might find. As someone who owns a 110-year-old house, there are always little things I'm on the hunt for--from doorknob parts, to wood trim pieces, to light fixtures. My husband is a woodworker, so he also likes exploring the offerings for elements to incorporate in his designs. From salvaged lumber to old cabinet hardware, there's almost no end to the creative potential! On the upper floors, it's always fun to explore the furniture and fixtures (even though we rarely have room in the car to bring anything home to Buffalo). If you love old homes or old thing in general, you'll have a great time and probably make some surprising finds!

A real gem in Ithaca. In addition to doing the important work of salvage, Sara and her team know…read morehow to talk about architecture and building in ways that you won't find elsewhere. You will always find amazing things here. It is fun to just go look at things: kind of like a history lesson. I ahve found furniture, tiles, lamps, dishes, building materials and cabinets here. I have gotten cool tools. Just an amazing business not to be missed. If we ever get out of COVID times, plan a trip there to look around and be sure you go to ALL FOUR FLOORS!

Our experience with Builders Best Design Center here in Ithaca was the worst experience during our…read morerecent remodel. We were referred by our contractor who by the way washed his hands to the numerous issues, delays and incompetence we dealt with using Builders Best. I was told by a number of friends to use another supplier; however, we went with our contractors referral. From the design to ordering cabinets and countertop, we had errors and delays due to their inexperience and incompetence. For the money spent on our renovation, we will never use Builders Best or this contractor again. Rated 1 star because you couldn't not give a rating! Extremely disappointed in Ithaca

From the owner: Transform your home with expert kitchen and bath design services. At FLX Kitchen & Bath (formerly…read moreBuilder's Best Design Center), we specialize in creating beautiful, functional spaces tailored to your style and needs. From concept to completion, our team provides personalized service and high-quality craftsmanship. Visit our design center to start your dream project today!

They redid the grout in our shower. No job is too small for them and we are grateful! We will be…read moreusing them going forward for any bathroom or kitchen needs.

From the owner: Do you have a project(s) you have been pushing off and you don't know where to start? Hampton Tile…read morewould be happy to help you make your project(s) become a reality! If interested in seeing more of our work, please visit our website & follow us on social media (Facebook, Instagram & Nextdoor).