I had to pick up an online item for a family member. Located on West Wendover in the retail box…read morestore shopping district of Greensboro. 5 o'clock traffic! It is easy to turn right into the parking lot but not so easy turning back out left. I was greeted by friendly reps who helped me. They almost gave me the wrong item. I looked at baseball gloves while I waited for them to sort it out and there were no prices on the mitts. Large, bright store with steady traffic. A lot of products in the store. You can purchase on line and pick up item, I guess the norm now.

I can't say enough positive things about this location. The service is always exceptional…read more(especially in firearms) the prices are the absolute best and if it's not in stock, they'll order it for you or you can use the app. Now the app is a separate bonus and they are always sending me coupons for discounts. In fact, I sometimes wonder how they make any money. I usually always go here for most of my outdoor essentials. Get the app and the card. If you are responsible with money and pay off the card, you'll save tons of money. Also, when you order on line, shipping is free & quick. I think people are intimidated by big boxes and expect someone to be groveling to help them. Stop looking for the negatives and start looking at the bottom line. It's not that much of an inconvenience to ask someone for help and I'm certain they will assist!

Prior to driving an hour to get there I called to inquire to see if the items I was looking for…read morewere in store. The person I spoke with stated that items of different sizes as I was requesting were available. Well, upon arrival I was to say the least very disappointed. There was hardly any stock of the brand I wanted in the store. After walking all over the store to find someone to assist us, I finally found someone. With the poor selection I had to order another item online. When I asked a different sales person about helping me after I'd purchased one item. He asked me had I paid for the item my grandson was holding paid for, I promptly showed him the receipt in my hand. He then instructed me to the bat area and said he would be there to assist with ordering the additional item. He never showed, so I looked for the original person who assisted us and finally saw him and waved him over. With all this being said, never again will I visit this store. It is beyond poor customer service.

Amazing experience shopping for shoes. Cameron R was fantastic throughout the entire ordeal. He was…read morevery knowledgeable and forthright in his handling of all the myriad of questions I asked him. He never seemed flustered or pushy and was willing to teach me exactly what I needed. I have plantar fasciitis and it hurts so bad but Cam R helped me find the proper Hokas to alleviate the pain. He was so kind and helpful. Kayla up front during checkout also was extremely kind and supportive. Anyone who has had plantar fasciitis knows how painful it is and I owe a lot to Dicks for leading me down the right path of better shoes and comfort. Thank you guys!

My family and I were going throughGreensboro this past weekend on our way home and I though let's…read moreswing through sportsman's warehouse since we're up this way . From the outside it's a beautiful store and very large . When we walked in there was plenty to see and we perused the aisles . I made my way to the guns counter which is what I wanted to see . Service ? Hah ok . No one said a word . No " can I help you ? How are you folks doing ? Nothing . I said to myself they're probably distracted or whatnot but no . More less chumming it up with one another . As far as the selection goes I saw what I originally had seen on line and at a decent price . If I was to order elsewhere I'd have to deal with shipping etc so the cost wasn't the best but it evened out . We stood there for a few and watched this fellow walk right on by and nope not a word . By then the wide am was fed up and loudly said Hi how are you ? And the. He spoke up . By then we were done so no you cannot help me and I will take my business elsewhere.

IF YOU ARE A POC YOU WILL NOT BE SERVICED FOR FIREARMS YOU ARE WASTING YOUR TIME THE PPL WRITING…read moreREVIEWS ARE ALL OF ONE RACE This was my first time ever trying to purchase a firearm, and the experience at Sportsman's Warehouse was extremely disappointing. I spent over an hour in the store just trying to get assistance. I initially asked an employee where I should stand to be helped, and he directed me to wait near the computers. I did exactly that, but after helping others who were ahead of me, I was redirected to another employee instead of being assisted. The second employee asked me detailed questions about what I was looking for price range, concealment preferences, safety options so I assumed I'd finally be shown some products. Instead, he told me he didn't have time to help and sent me back to the first person. From there, I was left standing and waiting again while employees walked past me or assisted people who had just arrived. What made this especially frustrating was watching other customers receive immediate help being shown firearms and having them taken off the shelf while I was still waiting with no assistance. It felt dismissive and unorganized at best. The environment in the firearm section was also confusing. There were multiple employees present, but very little actual customer service happening. At one point, it felt like there were more staff than customers, yet no one was available to help me. Out of curiosity, I checked online reviews while waiting and saw many similar complaints about poor service and lack of responsiveness. Unfortunately, my experience reflected those same issues. By the time I left, I felt frustrated and unwelcome. For a first-time buyer, this was not the kind of guidance or professionalism I expected. I won't be returning, and I would recommend others especially first-time buyers to consider other stores where customer service is a priority.

Carly was such a pleasure to work with!! Helped us throughout the whole process of finding a Thule…read moreand installing it. 10/10 recommend for the professionalism and kindness shared.

Everyone at this location is typically very friendly and helpful, as seems to be the case with all…read moreREI locations that I've been to. I don't visit REI that often but when I do need to go, it's typically because I need something pretty specific and the staff are usually able to make finding that item quick and easy.

The store has high quality gear and apparel. Friendly service. Grateful for the staff who helped me…read moreorder the item I was looking for that was online but not in store. They don't have a lot of items that is my size unfortunately (petite small). The store itself is clean, organized, and easy to browse, which made the whole experience enjoyable. Prices are what you'd expect for quality gear, and it felt worth it for the expertise and customer service you get.

I don't know which "4th Wave Feminist" in W-S I spoke to but I will never be shopping at your…read morestore/chain again. I used to shop W-S reasonably frequently, decades ago. Apparently I'm no longer sensitive or woke enough (or apologetic enough as an old white man) to satisfy your "20-year" kayak clerk. I called about a "Seals 1.7" neoprene skirt, 2XL neoprene tunnel. The BROAD you have working asked me the "cockpit size". I said to her, somewhat sarcastically: "It's the MODEL." I was firm but not rude. Everyone, at local stores, online simply cares what model skirt. I had spoken to Get Outdoors, REI, and Great Outdoors in Greensboro. Each clerk knew the skirt by MODEL. I had previously been instructing people about the particular boat. None of them seemed interested. Apparently it's a one-size-fits-all skirt. That's what it's ordered by. Your feminist clerk (and PLEASE, let's not elevate the "split tail" to "sales associate") did not ask me the model of the kayak. And NOBODY else was this sensitive. So... I will order online from here on, and will never use either Great Outdoors close to my house. THERE! Your woke, sensitive CLERK can "rest easily."

Great selection for outdoor clothing and equipment. prices are reasonable. Service is hit and…read moremiss.

Ladies Please Read!! If I could give the store a "0" or a minus rating I would. I have been to this…read morestore 3 times. All 3 times I was ignored. In fact, the first time I went there, another customer showed me where the ammo I needed was. Give the guys the benefit of the doubt right?Indeed. Wish I had never flagged a salesman down for assistance my 2nd time in the store when I bought this Bryan Compact Launcher. I should have followed my instincts and merely walked out. I never used the stupid thing. In fact, I never even opened the case as evidenced by the fact that the green tape is not broken on the case handle. 3rd time in: sale slip, original bag and the aforementioned unopened case with all items in the case intact and untouched, and I bring my best friend (who knows much more than I about guns). I want to return this thing and get a revolver. Nope. No returns, exchanges or "buy-back" on this weapon, because they explain "it is non-lethal". Now, would have been too much work for the salesman to mention this before I purchased a $550.00 non-lethal weapon? I walked right into this trap and it slammed shut. By the way we insisted that the store manager was called, and we got no where with this less than helpful "gent" as well. I would not set foot in this store ever again. Even if zombies were chasing me and all I had to protect myself with was my Byrna alternative to deadly force.

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have

If you are a sports card and memorabilia fanatic, then you should visit. The owner is always there…read moreand will find time to talk with you. Very helpful. He will even take your cards, go through each one and price them for you!!! Great service, a massive selection and very fair prices.

Everything about this place is great! If you into cards this is the place to go! And the staff…read moregreat people and very outgoing! Prices are great and they value you as their customer!

High point and other local area runners, this is your destination for all things running. I have…read morebeen getting my running shoes from Fleet feet for years, but they sell so much more! This store has a great selection of running shoes, running glasses, clothing watches/trackers, pocket sized snacks and more. They have a knowledgeable staff that can help find you the perfect fit. They have a max one that will scan your foot to tell you what type of shoe meets your needs, and based on watching you walk, they can make recommendations for inserts and so much more. The staff is friendly, and always ready to help. Fleet Feet High Point also co hosts the Monday night run club from Goofy Foot tap room. They're always encouraging, often running clinics for new runners, and helping to support the GoFar kids running program. Great addition to our running community

I had the nicest lady help me choose some tennis shoes last week. They had plenty to choose from…read moreand I just really appreciate how attentive they are to your personal needs. Plus the value is great- you're going to spend the same amount on shoes wherever you go, so why not get a personalized experience to make sure you're getting the best shoe for your foot? I go here every year for new shoes!