I have been using Walt at Ephrata Auto Repair for about 5 years. In that time, I have been really…read morepleased with his work and his rates. He has always been precise in his diagnosis, fair with his rates, and work has been done correct the first time. He has also been responsive, easy to get scheduled within the week or, on occasions where a minor repair is needed, he will have you drop by and just take care of it on the spot. His advise has never included an up sale. He gives you what your car needs, and doesn't try to nickel and dime. I appreciate this service in town!

Very informative and helpful. Answered all my questions plus offered more info I hadn't thought to…read moreask for.

As someone else said in a review posted above if you want to get no answers for your issues bring…read moreyour car here by all means. Brought my 05 Crown Victoria leaking rear transmission fluid and told them I had already paid a shop that said that they fix the issue but clearly they didn't so I tried Park Place out the technician saw the transmission puddle it left in his parking lot and yet I waited three weeks for him to tell me that my water pump has some play in it and had no information about why my transmission was leaking. He then goes to tell me that would be 400 and something odd dollars to fix my water pump but had no information besides my transmission fluid being a little over. When I asked if there's some hole that the transmission fluid would leak out of if it were over filled he again had no answer for me he said he would have to put it back up on the Lift to figure that out. This is where I lost complete faith in this place as my original request was to figure out why was leaking transmission fluid here we are three weeks later with no information about my transmission fluid leak but apparently I have a bad water pump. I walk in the next day around 10 2 and told the two ladies at counter that I don't feel like this place is going to figure out my issue with my transmission and that I would like to take my vehicle. All of a sudden they had answers to why the transmission may have been leaking when the day prior the guy said it would take him until next weekend to get it back on the lift and now first thing in the morning they have an answer for me when I want to take my vehicle elsewhere. They charged me $55 to tell me absolutely nothing about why I left a puddle of transmission fluid in their parking lot. These guys are Crooks they're in it for money. They would rather make a few hundred dollars off of you in diagnosing absolutely nothing then actually fixing the actual issue. The professionalism here is out the window front counter girls who I believed to be the owner's daughter just laughed in my face and continues to try to talk over me when I had nothing else to say I just wanted my keys and to pay my bill and be on my way you don't just magically pull answers out of your ass when you don't have them unless you already have them. Keep your car away from here don't even think about it

I stopped by Park Place this afternoon for a follow up visit from an appointment I had last week…read more They had to order a special part for my Audi. I was actually running a little late for my scheduled appointment, but luckily they were still able to get my car in right away. My car was finished being worked on by the time I finished my complimentary coffee in their waiting room. This was actually my favorite part of the visit because I had never had Girl Scout Samoa cookie coffee mate creamer before. Great Service and Great Rates!

I've been going there only a year or so, but every time I've been in, they've made it very clear…read morethey go above and beyond for their customers. Stan has been very friendly every time I've been in, and is an honest mechanic. They obviously know what they're doing, but are able to "dumb it down" when explaining to a car-idiot like me. My most recent car troubles involved my ignition switch - the key just wouldn't turn. Stan made all my options (and the costs associated) clear, which I greatly appreciated. When I first started going here, it was because a mechanic I was used to and comfortable with was just too far away. I was hesitant since finding a good mechanic is always a hassle (in my experience), but I could not be more pleased with the service I receive at Graybill's.

Should be 0 stars. This guy took a perfectly good car that had a minor oil leak and ruined the…read moreengine. Car needed a front main seal. They didn't align the crankshaft and camshafts and bent all the valves in the engine. When car wasn't finished when promised they stalled and said they needed a part. A week later I went there and the engine was out of the car. That's when he told me what they did. They ended up putting a junk yard engine in it. Needless to say I unloaded the car at a significant loss. Do not take your car there.

This place is extremely the worst mechanic place to do any business with. They are $$$$ greedy…read more they are liars and UNPROFESSIONAL. Do not do ANY BUSINESS with them. I paid $4,000 for a transmission that wasn't even done. I dragged my family from West Chester, PA to pick my car up, NO ONE is here, Saturday 8-12hr, been here since 10am, no one picked up their phone. My Lawyer will be calling them first thing Monday morning. ZERRRROOOOOOOO STARS 000000000

If I could give you less I would. My truck has been in your shop for 5 weeks. My husband and I have…read morebeen back almost every week because you said our truck was fixed. And after taking the truck for a test drive and it is still slipping, so after 3 weeks and 3test drives it's still not fixed. So my husband took the mechanic with him and he showed them it's still slipping. Now it's going on 2 more weeks and some lady calls and says it's ready then she say oh hold on..,.. oh no your truck is not finished sorry. I said wait a minute what are they doing? She said they have to have an electrician look at the wiring. Now I'm getting upset because there was No wiring problem when it was brought in. She said oh I don't know it's not finished and hung up. After 4240.00 and 700.00 for a new drive shaft. I still don't have my truck. I want my truck fixed right and I want it Now.

I rarely give 5 stars initially so I'll start with 4 for now. but based on my first exposure to…read morethis business I am very satisfied and could have given 5. The owner was pleasant and informative and diagnosed my 2001 Yukon troubles with confidence. He managed to save me a few bucks by not doing unnecessary work. That's a big thing with me as I do have some automotive knowledge and I know when mechanics are being dishonest by telling me my "rotator splint" needs service. I will continue to utilize this business in the future.

From the owner: Your search for the best Automotive Repair shop in Lititz Pennsylvania has come to an end. May's…read moreService Center has been servicing the Lititz community since 2009, and has been growing due to building great relationships with our customers! We offer state of the art technology coupled with one of the best Warranties in the business! *Towing Service available *Shuttle Service to some areas *Wifi available *Clean comfortable waiting area *Pick up and delivery available in some areas *Saturday service available by appointment - please call in advance

I found the people at Cottman to be very efficient and did an amazing job fixing my car while…read moresaving me a fortune from what the dealership wanted to charge me. Thank you Cottman!

Cottman Transmission A.k.a KDM auto is awful. I gave them my car only because my warranty co. Told…read moreme to send it to them. Well they had it for 3 days and the only thing they managed to do was blow a couple fuses and cause malfunctioning on my ECM unit. They messed up so bad my vehicle would not now start. They have no idea how to work on hybrid vehicles. Now I should have know better when I see what type of people we are dealing with here. The receptionist seemed lost and became flustered, the professionalism was out of the question she looked like she came walking out of hot topic in 2001, as a receptionist, you know the first person you see when you walk in? Yea. She told me she would call me with updates throughout the 2 business days they had my car. She only called me back after I called a twice for an update. So my car was dead in there bay and it wouldn't start. Plus the original problem was still existing. They didn't claim responsibility and refused to tow it to the dealer. The receptionist called my warranty co. To get them to tow it outta there. And now my car is being worked on by a technician. Ps. There is nothing you can do to change my mind. I don't want to talk, txt, chat or converse. Good day.

Made the mistake of asking Diesel n Automotive to get my truck started without saying I need…read moreestimate first. I found out the hard way ... Calling AAA I wanted to tow my truck home. Without Diesel N Automotive Ephrata pa.. Ever calling me .. My bill was over $2000 . New starter New Batteries fuel pump. All it needed was glow plugs and fuel injector pump.. Even after I told them it needed New glow plugs Diesel n Automotive charge me over $500 for diagnose .. of just relay & glow plugs.. Not including fuel injector pump... Somebody tell me how they can get away with this.. Taking it to small claims court.. $1500 my 1993 Ford f350 7.3 IDI still won't start... Not Even a thank you. Made me feel like I was less then a bother ..

From the owner: Diesel N Automotive Services provides diesel services for engines, transmissions, chassis, brakes,…read moresuspension, wheels, and complete diagnostics, repairs, and service in the Ephrata, PA area.

DO NOT RECOMMEND. One of the times I brought my car to…read moreScott Wenrich, it had locking lug nuts. The key was literally inside the car. Instead of picking up the phone and calling me, he decided to break the locking lugs off anyway, then had the nerve to charge me for new lug nuts that I also already had in the car. That should've never happened, and he made it seem like no big dead because people "arent stealing Honda tires." Next, an oil change was done and the oil cap was left off and the reservoir open while driving l. Then I, unfortunately, trusted you again. You put four new tires on my car but only did a front-end alignment. Less than 6,000 miles later, one of my rear tires blew out while my daughter was in the car. When I looked at the tires, they were worn down to the wires. I ended up changing a tire in the rain, then had to spend over $500 on two new rear tires and a proper four-wheel alignment. Meanwhile, I'm still driving on the other two tires that are wearing prematurely. When you were contacted about it, you took the tires and then suddenly couldn't answer a phone anymore. Call after call--nothing. So Amber came to the shop in person, and instead of trying to make it right, you got hostile and abrasive. I'm not asking for anything crazy. I'm asking you to stand behind your work. Reimburse me for the two tires I had to buy because of the premature wear and either replace or refund the other two tires that are headed down the same path. Mistakes happen. What tells me everything I need to know is how you handled it afterward. Ignoring a customer and getting defensive instead of taking responsibility isn't good business. People deserve to know what they're signing up for before trusting you with their vehicle.

I would give 0 stars to these thieves if I could! Them and the idiots that work at Lititz Towing!…read more If you are ever in an accidents or your car breaks down and they show up, refuse their service and get another company. Terrible attitudes, over charge, and generally are A-holes. I guess ripping people off for a few hundred here and there makes a huge difference in their inbred lives. You've been warned!

Would not recommend This repair shop. They do shady practices and will have to take your car…read moresomewhere else to get fixed.

From the owner: Realizamos cotizaciones gratis y los remolques hasta el taller no tienen un costo adicional! read more