Reading these reviews, I have personal knowledge that the reviewers have a bone to pick with Scott. They own a competing garage and that they are not telling the complete story. The State Police did not complete their investigation and that is why this boob was not allowed to retrieve the belongings or access to the vehicle. He knows how and why this was the case. The reviews were all from the same man and his family members. These are NOT true statements. I live right around the corner and I have my car serviced there on a regular basis and when I need something done, I do not have any issues bringing my car there. My wife's car also has been taken care of there also. I have NO problems with their work, if anything they go above and beyond the normal level of other shops I have taken my vehicle to. Scott has been in this shop for a few years now. He has been a member of our community and does work for the fire company, so what does that tell you? This summer I had a battery go bad, and guess what? Scott WALKED to my home to give me a jump. Where else are you going to get that kind of service? No matter where you go, not every business is perfect, we are all human, things happen. We all have taken a car to a shop and the problem suddenly doesn't do it. We also do not communicate a problem very well, which I am guilty of, so the shop has to guess what you are talking about! Take your car there and give them a chance, I believe you will be impressed, I am! read more

DO NOT RECOMMEND. One of the times I brought my car to Scott Wenrich, it had locking lug nuts. The key was literally inside the car. Instead of picking up the phone and calling me, he decided to break the locking lugs off anyway, then had the nerve to charge me for new lug nuts that I also already had in the car. That should've never happened, and he made it seem like no big dead because people "arent stealing Honda tires." Next, an oil change was done and the oil cap was left off and the reservoir open while driving l. Then I, unfortunately, trusted you again. You put four new tires on my car but only did a front-end alignment. Less than 6,000 miles later, one of my rear tires blew out while my daughter was in the car. When I looked at the tires, they were worn down to the wires. I ended up changing a tire in the rain, then had to spend over $500 on two new rear tires and a proper four-wheel alignment. Meanwhile, I'm still driving on the other two tires that are wearing prematurely. When you were contacted about it, you took the tires and then suddenly couldn't answer a phone anymore. Call after call--nothing. So Amber came to the shop in person, and instead of trying to make it right, you got hostile and abrasive. I'm not asking for anything crazy. I'm asking you to stand behind your work. Reimburse me for the two tires I had to buy because of the premature wear and either replace or refund the other two tires that are headed down the same path. Mistakes happen. What tells me everything I need to know is how you handled it afterward. Ignoring a customer and getting defensive instead of taking responsibility isn't good business. People deserve to know what they're signing up for before trusting you with their vehicle. read more

Adams Service Center - Worn to the wire on the inner left side. - Auto Repair Near Me - Lititz, Pennsylvania

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I would give 0 stars to these thieves if I could! Them and the idiots that work at Lititz Towing! If you are ever in an accidents or your car breaks down and they show up, refuse their service and get another company. Terrible attitudes, over charge, and generally are A-holes. I guess ripping people off for a few hundred here and there makes a huge difference in their inbred lives. You've been warned! read more

This place is the worst I had ever been to. Had to take my vehicle back twice for the same issue and it still wasn't resolved so had to go elsewhere. When u asked them about it, they didn't even care. A few of them stood around laughing like The Hills Have Eyes. Stay away! read more

Do great work and are very reasonable. It's hard to find an honest mechanic and Adam's is honest.

Best Service center in lititz/brickerville. Always accomadating and most importantly trustworthy. The owner, Scott, is a genuine guy and does excellent work. Everyone always worries about finding a good mechanic, look no further! read more

Find another repair shop. We had trouble with the work we had done here three times. We kept going back initially because they seemed reasonable and we wanted to give them the benefit of the doubt, but that was a mistake. First they ruined my dashboard with a razor blade when removing my old inspection sticker. It was obvious and I knew it had to be an accident so I left it go. They denied it, so I should have realized they were dishonest. Then while replacing our spark plugs they caused some problems which caused our vehicle to no longer run on all cylinders. When we asked about it they said "f&@$ off." We had to go elsewhere to get it fixed, where they confirmed that sloppy work caused our problems. Later on, we found that they incorrectly replaced our brakes also. When we went to check them, they fell into pieces. read more

my son was killed in a car accident and they refused to let us get any of his items with out paying $300 dollars really .this is the kind of people they are money before family is this what you the people/customers here really want to deal with. read more