Have called Billy for multiple Camaro parts from in state and also on west coast. He's great to…read moredeal with and has always gotten me the correct parts and they've worked great!

Dealt with Woodstock Auto Salvage first, and wish I hadn't. They not only low balled me, yet were…read morequite rude and the owner even hung up on me, despite the fact I was nothing but respectful the entire time. Stinette on the other hand gave me a better offer, and was very pleasant to work with. Give these guys a call first!!

I don't know where the negative reviews come from. Bruce is the most honest mechanic I know. I will…read moreonly let him do my breaks. He is also very good at AC and most all general mechanic work. You will be well pleased with any work he does and he will be the first to tell you if the work needs to go to a more sophisticated shop.

Dropped my car off monday and told them the steering wheel was shaking when I hit th brakes. We…read moreagreed this was obviously a front brake issue. The only call I received was to tell me to pick up my car. Turns out they replaced my rear brakes and the problem was still there. So, I took my car back Thursday and now I get a call saying my front brakes and rotors need to be replaced. I have no problem replacing both if needed but now I'm not sure if the actually needed to replace the rear brakes. How did they not replace the front brakes the first time? So, at best it took two trips to repair the problem I brought it there for, or I replaced the rear brakes unnecessarily because they made a mistake. Not professional and incompetent They gave no good explanation or consideration. Will not return

*Great Customer Service *Amazing Quality of Work…read more*Fair and Reasonable Value I will ALWAYS bring my business here for ANY and ALL vehicle repair needs. Just a great guy!

Best towing experience I've ever had! I called and within 10 mins the driver, Judah was there and…read moreloading up my car! He was so beyond kind, helpful and knowledgeable. He made the ride home so fun and I felt like I've known him forever. Highly recommend!

The service was quick. They answered the phone as soon as I called and sent someone out to get my…read morecar immediately. Very transparent about the price and did not mind driving out of their normal area to get my car. Can't recommend them enough.

I came to the dealership to look at a particular car that had just been traded in. I was assigned…read moresalesman Rob Hurt, and he was incredibly helpful and patient as I explored not only that vehicle but several others on the lot. Before leaving that first visit, I test drove a vehicle that I really liked. Rob explained that I could place a $300 refundable deposit to hold the car while I finalized the insurance and financing details related to my totaled vehicle. Since the deposit was refundable, there was no risk, so I decided to put it down before leaving. Over the next several days, I made a few visits to the dealership to make sure it was truly the right vehicle for me. I even brought my son back so he could test drive it and give it another look. Rob was very patient and accommodating through the entire process. There was one visit where I became quite frustrated and was honestly tempted to walk out. I was simply trying to keep the car on hold and needed to leave so I could get my son home to study for an exam. However, either Mr. Hurt or his manager, Shomari, kept attempting to run my credit and finance the vehicle through their system even after I explained that I would be securing financing through my credit union. That part of the experience felt unnecessarily pressured, and I did express my frustration to Rob. One interesting feature of the process was their high tech system where you go into a private room and complete a virtual meeting to review warranty options and sign paperwork electronically. That was actually a pretty neat and modern experience. During the process, I received an email from Service Director Mr. Bowlin asking how everything was going. I replied honestly and explained the frustration from my most recent visit, but unfortunately I never received a response. I was eventually able to finalize the deal and complete the purchase. Rob was wonderful throughout the entire process, and I truly do not believe he was the one pushing to run my financing through their banks. That was simply the impression I got. Within a week of purchasing the vehicle, the car alerted me that it needed an oil change. I reached out to Rob to ask if the dealership might take care of that in good faith since I had just purchased the vehicle. He checked with the service department and told me they could perform the service, but that I would be charged for it. Personally, I feel that a large, reputable dealership should at minimum ensure the oil is fresh before selling a used vehicle. Shortly after that, Mr. Bowlin emailed again asking what they could have done differently to earn a five star review. I responded and shared the same concerns mentioned here. Unfortunately, I never received a reply to that email either. Overall, the experience was a positive one, largely thanks to Rob's patience and professionalism. A side note worth mentioning (in my opinion) is there are positive affirmations in the restrooms and Christian music playing in the building. My only disappointment was the lack of follow up when I shared concerns and gave the dealership an opportunity to address them. For that reason, I'm leaving four stars instead of five.

I recently had the privilege to add a Lincoln to the family. I had an amazing experience with Long…read moreLewis of Hoover and especially my sales rep Michael Slaughter. The entire process was smooth, professional, and truly enjoyable. The team went above and beyond to find exactly what I was looking for, and when it wasn't readily available they had it delivered. That level of dedication stands out. I couldn't be more pleased with my new vehicle and the overall experience. I highly recommend Michael Slaughter at Long Lewis of Hoover to anyone looking for a hassle free and a no pressure car buying experience

Before payment, you're treated like a valued customer they desperately need. They send you videos…read moreof the car you're buying, the price, and bombard you with multiple phone calls and emails every day. After you pay, no one responds to you anymore. My temporary tag expires in a week, and I still haven't received the car title they were supposed to mail out. I checked with the local DMV and there's no record of my information. I've called every relevant department, and each one says they'll look into it and get back to me--but days have passed and absolutely no one has followed up. So I don't recommend this place at all. If you don't want to create trouble for yourself, stay away from them.

I recently bought a used car from Long Lewis Alabaster. The sale itself went smoothly, the salesman…read morewas nice and polite and honest, and I got what I thought was a good deal on a car. The mechanics at Long Lewis Alabaster said that their inspection didn't find any issues, but after taking the car to my personal mechanic as soon as I could (one week after purchase), he found (and showed me) that the car I bought needs new front brakes and has an engine coolant leak, so now, I have to put over $1,500 dollars into a car that I was told was in good working order. I will NOT be returning to Long Lewis Alabaster for another vehicle purchase in the future. I'm rating two stars only because the salesman was nice, polite and seemed honest.

Terrible service...they feel like they should give you what they feel you should have when you pay…read morefor their service...later I called back to talk about the issues with the owner or manager, and I found out it was the owner that originally did the service in the first place and not a lazy worker....they didn't even have the decency to call back to see what the problem was at all...I went through a 3rd party so they went back and fixed it with another provider for no cost to me..one reason I gave 1 star is because I had to in order to complete my review

Was stranded on I-65 and not familiar with the area. Calera Garage quickly picked me and my car up…read moreand got me fixed up with a new tire. The staff was so very nice and the work was quality. I feel so lucky to have found them that day. I only wish I could repay them with a lifetime of my business.