in overall the resort was fun and enjoyable the fun spot had good pizza and fun new things to try the pools were amazing we all had fun but a few things was not so enjoyable the buffet had not the best food and the rooms were not clean we found a used con**m on the floor beds were itchy and workers were polite but they seem like the really don't care about there jobs read more

The room I booked was not the one we got. The rooms are tiny and definitely not suited for 2 adults and 4 children..Too SMALL. Bed was hard and uncomfortable. The water park was nice, but staff was not friendly at all. We did the package deal and went to retrieve our 2 free pizza and the young gentleman tried to chare us 9.97 for each pizza. "FREE" was not the deal. Definitely not worth the money we paid :( read more

ABSOLUTELY HORRIFYING!! Their check in is not until 4pm and their Loby is tiny. Will not let anyone check on early and people waiting in line over an hour just to get their room key. Over 100 degrees outside, heat index is 113 but management more than happy to watch people get ill and suffer heat exhaustion rather than let someone have room key a few minutes early. Then get to room and beds are filthy and room smells moldy. Do NOT stay here. read more

Grand Country Inn - The line to check in after waiting over 90 mins. No apologies no word from management NOTHING!! - Hotels Near Me - Branson, Missouri

My autistic grandson was playing in the water park. He is 4 and was struggling. When he tried to go up the slide the wrong way the lifeguard began yelling at him and blowing her whistle. We told her he's autistic and we will fix it. She continued to blow her whistle which threw him into a complete meltdown so he was screaming and rocking and spinning and covering his ears. We told her again he was autistic and the life guard said "that's not my problem." When we asked for a manager the supervisor just came back and gave us our money back for the water park for the day and told us we could fill out a form. Absolutely ZERO offering of accommodations as required by the ADA. read more

I was so excited when I saw there was a water park with a wave pool attached to a hotel! Well......it's not a hotel, it's a motel/inn. Yes yes, it's in the name itself,but somehow I did not see this or think anything of it since it's priced like a hotel. The room was small and did not have much to offer. Bathroom is tiny and there was a single sink.......two beds, 5 people, and 1 sink with enough room for two. It literally has a two sink sinktop but with only a single one cut out. . Beds are comfortable. The water park though! NOT ATTACHED. Just on the same property. You have to walk to the pool, water park, and other included activities. It's not a really long walk but it is an inconvenience. Water park: It wasn't bad. Water was colder than I thought it should've been. My kids were shivering lol. As was I. Then we went to the "fun place" down the road and played mini golf, go carts, games, and ate pizza. All of it was fun. The mini golf was black lit so it was a lot of fun. With me being Native American, I thought it was really cool they had a portion of art with natives. Obviously I took pics with them . Honestly, it's the motel that really threw me off. And the fact all these things aren't attached. Maybe I didn't read as well as I should have, but the photos are deceiving (not to say that's the intent). For the price I paid, I wouldn't expected a nicer room. I'm not too good for motels, nor do I have anything against them, but I prefer hotels and that's what I expected from the photos and explanation. They did provide all of the activities at the "fun place" which was nice. All in all, if it wasn't for the holiday package, with all the things included, I would've been incredibly disappointed. With that being said, that place wasn't my cup of tea, but if it is for you, I would recommend. read more

Grand Country Inn - Mini golf course - Hotels Near Me - Branson, Missouri

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If spending the weekend inside a Walmart is appealing to you; boy is this the place! Resort is a very misleading phrase. It's a motel with cheesy entertainment, time share salespeople, a super awesome waterpark(chilly water and air temp) that requires outside walking (not great for 40 degree weather). The pizza onsite was totally fine, but we expected a great wolf lodge experience and it is a red roof inn experience. We will just go home. read more

Motel style rooms, clean but dark and old feeling. They must have used a very bright light to take the pics of the rooms for the website. Pretty tight quarters for four people, but you don't come to Branson to sit in your room. Check in is advertised as 4pm. Day before arrival they called to say we could come get wristbands as early as noon then come check in at 4. Great! We got there at 3:30, room wasn't ready. Killed some time. Went back at 4. Still not ready. Kids were anxious to swim, which meant renting a locker for our clothes. Finally they called at 6 and said our room was ready. When pressed, they said checkin is "between 3 and 5, nothing is guaranteed." How about my money from 3pm to 6pm isn't guaranteed?! But I don't get that option. They also would not refund the $12 we spent on lockers that we had no choice but to use. The package we bought was EXPENSIVE. Every minute there counts. Next time I would stay at a nice hotel and get the day pass to the waterpark (which was great actually, just VERY potent with chlorine fumes). read more

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We unfortunately would not recommend staying here. While the room itself was fine and the initial front desk staff were very kind, that was the highlight of our experience. Check-in was extremely frustrating--it took over an hour just to get our room key, even though we had already completed the full check-in process earlier in the day. There didn't seem to be any system in place to move guests through efficiently. Many people in line were in the same situation, and having a separate line for those who had already checked in would have made the process much smoother for everyone. The waterpark experience was extremely disappointing. While we fully understand and appreciate the importance of safety rules, the enforcement felt excessive. Many of the lifeguards were overzealous and power hungry, blowing their whistles for every little thing, which made the environment feel more stressful than enjoyable. I'm not sure why they chose to work somewhere with a lot of children when they clearly do not enjoy being around them. The measurement system was inconsistent and created unnecessary frustration. Our child measured at 48 inches on multiple tape measures beforehand, but was told he did not meet the requirement because he did not exceed the line. To add to the frustration, the measurement at the other entrance showed a different height, suggesting inconsistency between measuring stations. When we asked for clarification, management was not particularly helpful or accommodating. Overall, aside from one friendly lifeguard, we did not find the level of hospitality we expected. This could be such a great place for families with some changes, unfortunately we will NOT be coming back. read more

To start off we paid $565.16 for a Water Park adjacent, Queen Bed W/Clubhouse. With the following things added 2 Nights Lodging at Grand County Resort in a standard room Splash Country Waterpark Passes 1 Indoor Go-Kart Ride* *Subject to age/height restriction Tickets to 2 shows of your choice at Grand Country Music Hall 18 Holes of Blacklight or Farm Mini-Golf 2 Large One Topping Pizzas Per Package 2 $10.00 Game Cards Per Package This was supposed to be (based on the AD) a Black Friday special which was the same price when I checked a few days before my MLK holiday weekend stay. The room was nice, loved the kids area. The only issue was the queen bed was very uncomfortable, after two nights my shoulders and neck are in pain. The Water Park was wonderful aside from the changing rooms not locking and people being walked in on. Not sure what the issue was with that. I would admit user error, however there were other families who experienced the same issue. It had a wave pool, play area, luke warm hot tubs which kids and babies were allowed in, and many awesome water slides. The pizza place that we got two free pizzas from was surprisingly delicious, which was surprising since they came from a buffet. The pizza place was next to the arcade which we spent an additional $30 on after using our two $10 cards. The arcade was fairly priced compared to others we have been to and had a decent selection of games. The mini golf was kind of lame. It had a nice indoor retro feel, however all 18 holes were very similar and lacked variation. The Go Kart Track was amazing and we had lots of fun zipping around in the car. The Pet Show we attended was lots of fun and was my favorite part of the trip. It was like a mix of a game/variety show with sprinkles of pets doing tricks. It lasted about 90 minutes and kept my 35 year old attention and my childs attention. After reading reviews here it was a little uncomfortable how some of the volunteer parts required siblings or specific parents. Made me feel for the kids who don't have siblings, moms, and dads. Finally I would like to express how wonderful and friendly EVERY SINGLE EMPLOYEE was at the park. Everyone was attentive and friendly. I wish more places had staff like this. read more

The waterpark is great! Kids really enjoyed it. The rooms are very dated. Beds are uncomfortable. Kind of like a Motel 6 with a waterpark! read more

We booked the package deal 2 nights with water park, pizza and activities included. Reading the reviews I was so nervous about the bed bugs, but we checked and everything was very clean and the mattress even seemed brand new! The pizza was very good! There was a lot to do inside the water park. My only complaint is the life guards. I understand they are just doing their job, but while we were in the entrance to the lazy river trying to get our toddlers on the tube the life guard was already on us about staying in the tube. My 3 year old was playing in the big pool with, only 1 ft of water with a life jacket on and I had to be within arms reach of him. I was definitely watching him. It would have been nice to sit down and watch him play. We were in the toddler area with all the slides, my son was climbing up the slide before I could even get a word out to tell him not to do that the life guard was yelling telling him to not do that. She was pretty aggressive about it, again I was right there watching my child... he was the only toddler playing there at the time too. Overall my kids had a blast and the rooms were fine! But I won't be back until my kids are old enough to not be with us at the water park. read more

Grand Country Inn - Hotels Near Me - Branson, Missouri

Ever since we've been coming to Branson this is our home away from home. The staff is alway nice, they keep the rooms clean and full of clean towels and keep our rooms clean. The Buffet is awesome! The game room,go carts and mini golf always keeps us busy. Plus you can grab dinner and a show in the same building. The pool area is fun for the kid. We appreciate Grand Country Inn for all they do. read more

OVERALL EXPERIENCE: 2.5/10 SPEED OF SERVICE: 7/10 FRIENDLINESS: 0/10 VALUE: 5/10 Would I go back? Never. This review is for the fudge/candy store at Grand Country Inn. I do not have experience with any other store/restaurant/service at Grand Country Inn. Stopped in at Grand Country Inn to grab some fudge on the way out of Branson at recommendation of a friend. As someone who has been coming to Branson for nearly 20 years, I've never been to Grand Country Inn so figured it was about time to go and see what it is all about! It seems like a one-stop shop for lodging, dining, and entertainment. I was impressed... until I wasn't. I made my way to the fudge/candy store which was very clean and organized, and surprisingly much more quiet and calm when compared to the gift shop. Although the speed of service was quick, the employee, Ella, was one of the rudest people I have ever met. After placing a handful of maple nut fudge crumbs on the scale to make 1/2 LB, I politely asked if there was any way to get an actual slice of fudge in lieu of just crumbs to make it a bit easier to eat. She said "No, the fudge with nuts doesn't slice". Ok.... Funny how they can slice fudge with nuts at every other Branson fudge location I've ever been to (which is a lot - I'm a fudge-freak). For my other 1/2 LB, she smacked down a pre-wrapped ball of chocolate fudge crumbs which, upon tasting, is definitely old and crumbly. This one doesn't have nuts, so I should be able get a slice right? Wrong. I also purchased two old-timer candies. Although she didn't say more than 10 words to me in total, she had no problem tapping the credit card machine insinuating it was time for me pay and get out of there. That's when I asked her her name - Ella. I'm sure their fresh fudge is good, but unfortunately I can't comment on that as what I received was very clearly old crumbly. The old-timer honey candies were very good and not a bad price at $1.99! So, congratulations Grand Country Inn - you have officially earned the last spot on my list of places to get fudge in Branson, MO. read more

Grand Country Inn - Crumbles of maple nut fudge... - Hotels Near Me - Branson, Missouri

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If they are running their specials I would recommend this place. For instance it was $400 for two nights. Which included 2 days of water park for three people, two pizza's, unlimited tea, and coffee, free show, putt putt golf, go carts, and a $20 card for games! That's a pretty good deal in my opinion! Rooms were okay, and the beds decent. I suggest you bring a pillow, and cooler for adult drinks since none can be purchased on sight. A pillow because theirs are terrible, and the hotel pool is open till 12am!!! Remember there's a water park so prepare for screaming children at all hours. read more

Do not even bother wasting your time or money going here with small children. We booked a spring break trip for the indoor water park and my children literally could do nothing because they were not "tall" enough even with an adult. The employees working the water park gave misleading and different information, and one of the employees dropped the "f" bomb around my children multiple times. The food at the buffet was disgusting and not a big selection. We definitely will not be back to the establishment. We were looking for other opportunities for the children so they did not have a terrible spring break. Huge disappointment!! read more

The bad: 1. The lady checking me (a woman) in said my room name out loud in the hearing of other (male) guests, which is unsafe. 2. The room was ill-appointed with only two chairs (not enough for everyone to sit and eat), no luggage rack, and nowhere to hang wet clothes. 3. We had flies, spiders, and other bugs in the room at check in and throughout our stay. 4. The parking lot reeked strongly of pot each day, enough to make me cough. 5. The air conditioner did a poor job of dehumidifying the tiny room and every surface was wet constantly. The bathroom floor especially was wet and slick, and the bathroom counter. 6. The resort isn't very walkable. Parking lots connect all the separate buildings without dedicated sidewalks for pedestrians, so kids and families were forced to share the road with cars distracted with trying to follow non-existent lanes. Most of the hotel buildings were far enough from the waterpark and arcade and restaurant (all separate buildings) that even though we stayed on property we still got in the car and drove to nearly everything. Crossing those massive parking lots with tons of cars and buses going every which way didn't feel safe at all, especially with small kids. 7. The in-room TV was comically small and not a smart TV. It had basic cable but no Netflix/YouTube or app functionality and not even a sleep timer. 8. Wifi was not secure and was open to public. 9. Where was the elevator? I couldn't find it after wandering around for several minutes. There were luggage carts on the second floor but no evidence or signs pointing toward an elevator. 10. It was really way too expensive for something that felt like it should be more in the $50 a night range. 11. This place still uses room keys, so instead of having an RFID wristband that opened our room door and let us into the water park and let me charge purchases to my room, I had to keep track of the key and wear a wristband and carry my credit card. At Great Wolf Lodge your wristband is your water park admission, room key, and credit card all in one, so this was a big annoying step backward in time as I was trying to juggle all these things at the waterpark. 12. Hotel room doors didn't close securely easily. A couple times I pulled my door shut and it didn't latch. Thankfully I caught the problem both times and yanked it hard to shut, but we actually walked past rooms where the door was ajar because those people had the same issue but didn't catch that their door didn't actually shut. The good: 1. Room had an extra blanket. 2. Each bed had four pillows. 3. Coffee was good. 4. Room was available before the 3pm check-in time on a weekday. The waterpark, arcade, and buffet will be separate reviews but none of them were great. My kids enjoyed this place overall, but honestly I bet I could have given them the same experience elsewhere for less money. read more

My 6 and 8 year old had a blast! But so did my husband and I! The indoor water park was clean and well staffed. Not busy at all on Wed and Thurs. No lines both days for slides. Many different excitement levels available for all ages. Love the set up with music videos playing. Rooms were clean. Read previous reviews of concerns of bedbugs so checked thoroughly prior to family entering room with no issues at all. Bed are comfortable. We were upgraded to a bunk bed cabin that has its own tv for kids, which was so nice! Pizza buffet was great and all staff we came in contact with was friendly and helpful! Arcade was reasonable and let you actually play! Outdoor mini golf was the best option out of the 3 available. Shoutout to Nichole, who checked us in and answered all our questions! We will definitely be back. read more

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Ok . If u are a person of color, a single mother, or LGBTQ THIS IS NOT THE PLACE FOR U!! Every single show is WHITE entertainers who like to skip over children that aren't white. EVEN IN THE FRONT ROW!!! The Pets & Giggles only cater to white children with DADS OR MARRIED PEOPLE The Extreme pets and hosts were EXQUISITE!!! The canines and trainers with the message of adopt don't shop was everyone's favorite. The rest of the show should realize some of the SINGLE PARENTS in the audience ADOPT . . The constant, Dad's being asked to compete left kids crying. Here's an idea... Maybe say, "need volunteers, guardians or adult u came with" Some people don't have Dad's, some of them never did, some could've died, ECT It's 2024!!! SERIOUSLY get with the program. That's JUST THE PETS & GIGGLES SHOW!!! The water park... Justin (? I hope I am correct with the name...the manager) and McKenzie at the front check in of water park were the BEST!!! I slipped and fell on the ramp and was wearing grip shoes to avoid that... I hurt my shoulder and knee. Justin & McKenzie were so helpful, he put a string of towels so it didn't happen to anyone else and McKenzie gave me an ice pack and I filled out an accident report. 5 PEOPLE..5 IN A ROWWWW BEHIND US (one with a child under 2) fell at the same ramp and that's just in the 2 hrs we were there. I will be consulting my attorney on the negligence of this place. A life guard and multiple people saw all these accidents happen but there wasn't a camera in sight or I would've asked for footage. I have multiple witnesses soooo DON'T COME HERE UNLESS U ARE WHITE, YOUR PARENTS ARE A MALE AND FEMALE AND MARRIED Save your money! read more

Everything about Branson was great except this place. Hotel was fine but the water park which is the reason we stayed here was aweful. Staff is a bunch of perks. Water is cold to the point t that little kids cant enjoy it. Don't waste your time and money here. This place is nothing but regrets. I can say with confidence that we will never come back. read more

I read a lot of reviews before booking. We tend to stay in nice hotels, I picked this one because the water park. I didn't think to check Yelp. I read yelp after booking, so that is why I am here to give it a 5 star review. These seem outdated reviews. These reviews were from longer ago. I will say, these reviews must be out dated. I checked for bedbugs, the room was very clean. The bed was comfortable. We stayed in a king clubhouse, so I love my kids get bunks. The go-carts are electric and top notch! The Arcade was a good value compared to other arcades around and in other cities (we frequently go to arcades) We only had breakfast at the buffet. It was amazing! We went to other breakfast restaurants and this was much more affordable and the food was excellent! Best buffet I'd had in quite a while. The waterpark was fun! The kids had plenty to do, there were lifeguards present and the place was clean. There is a lot of walking to get to it and to go from one section to the other. It isn't far, but because it's in the mountain, they decided to do ramps instead of stairs. Very wheelchair friendly. We would absolutely stay again. (From a family that has done Great Wolf multiple times and tends to stay in nicer hotels only). read more

We came to Grand Country for the day with a family coupon, I have heard lots of good things and had to check it out. The parking lot to newbies was a bit tricky at first. Grand country has building after building and the water park area we only found after we drove past it. After we flipped around we snaked through the back and down the winding s trail to the front doors. Check in was a breeze, no line and efficient and kind staff. Quick as can be we got our wristbands and our kids got measured for the big rides. One kiddo was able to do every ride and one was only prevented from riding two but he did not care. Just like true Yelp kids they set off enjoying each area over and over and reporting back. They lived the treehouse, both basketball pools, the lazy river, the hot tubs, the three big slides and our bigger kid loved the huge slides. I was a tad taken back about the strict lazy river rules. You must have a float and be in the float not next to it. One kiddo was in the float but not above the float -they was not allowed. He wanted to walk back a tad to exit -that was not allowed. I have not encountered so many lazy river rules. We had lunch on site which was good. The kids meals were a very good deal. For example the corn dog meal included fries and a large drink for $5.79. We all were so full from lunch no kind wanted dinner ! It is very nice to be indoors. A thunderstorm broke out with hail and we had no idea until we were preparing to go outside to our car. The three colored slides were fun and two are race slides. Your exact time is displayed for all to see-I have never seen that before !! The big screen shows relaxing photographs and old music videos. It was a blast from the past and we had fun remembering when these songs came debuted. We rocked to Queen,the Biebs, Adele,Bryan Adams as well as Coldplay and the Ghostbusters song. I was impressed with the mix of peace and fun. What a great deal -with our coupon we spent $100 for tickets and food for a fam of four. I did not have to nag my family to put on sunscreen and we were protected from rain and hail. You can't beat that . read more

I don't understand cause we're going in June 8 there's no bedbugs in any of the beds and they already fixed the kids playground and I don't know what's going on, but the shows are good. There's no mold there's no fudge under all of our stuff and the waterpark is clean. I don't know. read more

DO NOT WASTE YOUR MONEY OR YOUR TRIP!!! This week's spring break visit 2025 was our third visit to GCR and it will most definitely be our last. The big draw here is the attractions that they included in the 3 day stay. As far as value , it's not horrible, if all things go as hoped. The largest draw is their indoor water park. It's gone through a large renovation since our last visit in 2022. The addition of three new water slides, a wave pool , and aquatic basketball seemed to be just the thing for a quick trip to Branson. We are a family of 8. Ages range from 13 to 6. They give the kids a color coded band dependent on their height. Our older 3 were obviously old enough to ride everything unaccompanied as well as our 7 year old daughter. The wrist band is supposed to let the lifeguards know whether they are ok to be alone or if they need to be with in 48" of an adult. This is their policy and they are constantly blowing their whistles when a child steps more than 4' away from a parent. They don't have many cameras if any so keep a close eye on your child. The staff at the door are not paying attention to them. Toward the end of our second day in the water park I was approached by a man in a blue shirt with Grand country's logo. He didn't identify himself nor did he indicate he is a manager. He simply walked up to me on the water slide stairs and said "tell me what's going on". I had no idea who he was or what he was referring to but I simply said "I'm taking my daughter up on this water slide". At that time he indicated that his lifeguards had just told him I was being rude to them. I explained that we just walked over to this side from the original side of the water park a few minutes prior and I hadn't spoke to anyone. It seemed he a clear agenda and right or wrong he was pushing his weight into the situation. He told me I had to come down from the stairs and be with my 7 year old who was in the wave pool. I said she has the appropriate wrist band that she does not need to be accompanied. Let me stop here as the story is much longer but the reality is this park has a large number of complaints and negative reviews and many of them involve the staff. Specifically the water park. Things escalated as this small man decided he would conjure more support from his staff and I was asked to leave. My family confused as to what just happened without any specifics or evidence to support his claim. I immediately searched for cameras hoping to see a number of them but couldn't locate any. I wished someone had caught the whole exchange on a phone. The next day I filed a formal complaint with one of the few professionals there. She took the matter seriously and assured me it would be dealt with and I would get a follow up. We left the office and went back to the water park for our third day. Within about 20 minutes I was called out by one of the lifeguards as the guy who had an altercation with the manager last night. He blew his whistle in a frantic display to call on today's manager who immediately told me to leave or he would call Branson PD. So again we left. Children upset and confused. The whole thing like a weird bad dream or a Steve Martin movie, so back to the office we went. Now we were directed to a woman whom works remote for the resort and ran through the whole event again. She apologized and said she would discuss it with the managers and get back to me. She did. Rather than give us what we paid for which was three days of attractions INCLUDING the water park she offered go cart passes and arcade tickets. I've read through over a hundred reviews of this declining resort and the reality is they won't be doing anything to resolve this with us or the others involved. The rooms are dirty and recently they have had bed bugs. It's sad to see such a staple of Branson be so mismanaged and poorly run. The over all consensus is that the staff are rude , the rooms are dated and dirty , and the shows? Well, I'd say see them for yourself but I'd be suggesting you throw your money away. Pets and giggles was neither funny nor did they have many pets. A total waste of two hours. The other show we walked out of. Sad to see this happen. We won't be back read more

If I could give zero stars, I would. Sadly, Grand Country is not what it used to be. I hate to leave a negative review, but after failing to resolve the incident with management it is clear that they do not care about their guests, so hoping to save someone else from the same fate. If you want to pay to be treated like trash by the staff this might be the place for you! After multiple family vacations we have watched GC go downhill over the years and we are sad to say this will be our LAST visit. Do not waste your time or money on this "resort," they ruined our family vacation and it was a HUGE waste of money. The waterpark staff are extremely rude; everything is over priced (The "packages" are just bait to get you there, once you're there expect to spend a lot more); the rooms are small and not well kept; the water in the water park was FREEZING; we are covered in bites from bugs in the room; the shows were so bad that we walked out of the first one and chose not to even go to the second one. Do not make the same mistake we did, spend your money and time elsewhere, making happy memories with your family. We have 6 kids and all of them are going to have horrible memories of this trip. read more

This hotel supports animal abuse and neglect! We saw their Amazing Pets show on 6/17, and the animals were treated horribly. We left within 15 minutes for the blatant abuse and mistreatment of the animals. I wish I would've researched. I would've never supported this show much less the resort. The first act contained poodles and cats. The poodles were forced to walk on their back legs and cowered in fear anytime the trainer came near them. Even worse, the cats who failed to perform were SQUEEZED violently before being returned to their pedestals or taken off stage. They were malnourished and it seemed like the only food they ate was the treats they were given for performing well. One cat's tail was pulled so hard for jumping off the ball that hair came off and it yelped in pain. I can't imagine what happens to these animals behind closed doors, and I can't believe it hasn't been shut down already read more

TERRIBLE EXPERIENCE!!!!!!!!!!! We arrived for a 3pm check-in (as expressly stated on the booking confirmation), only to stand in line 40 minutes to check-in. Once we made it to the front of the line, the person "checked us in," and then told me our room wasn't ready and to come back in one hour to get the keys. I asked if I would have to stand in line again for the keys and she said, "Yep, we're getting people through as fast as we can." NO OTHER HOTEL WOULD DO THIS TO ITS CUSTOMERS...totally UNREAL. What a TERRIBLE start to what was supposed to be a lovely family trip for my daughter's birthday. DO NOT WASTE YOUR TIME OR MONEY! I wasted 1.5 hours waiting in line to CHECK IN!!! read more

over an hour wait to check-in!! Horrible first impression! Standard hotel room (2 queens) was a joke! Dirty room and bathroom. Could barely access the sink due to the shelf. Sink water smelled like sewage. Our room was on the 3rd floor with no elevator access! would have been helpful to know this before booking so we could have chosen an ADA accessible room (1st floor). Much of the resort guests appeared to be chain smokers and everywhere we walked we had to wade through billows of smoke. Outrageous price paid for basically an "glorified Motel 6". Overall disgusting accommodations and would not recommend to anyone. read more

So I want to say that part of this isn't on them it's on covid and the work shortage but some of it is on them. Background - We were really excited to get away for a couple days before our kids started school. We have a 3 & 4 yr old. We grew up in the Ozarks so we've driven by this place often growing up and I thought it might be fun so, we finally did it. We chose this place over Great Wolf because it looked more appealing to our younger kids and was closer to where we grew up. Flaws 1) our son loves water so we paid for the upgraded kid room by water park. We show up and they tell us because of staffing the water park is on winter hours. 2pm-9pm. We stayed Aug 16-Aug18. Talking to a lifeguard they usually have 21-22 lifeguard but currently only have 9. The entire country has a work shortage so I get it but you could have told me. They refunded me 1 nights $35 upgrade fee. (We stayed 2 nights) so it didn't start off good. The water park is the entire reason we came here. 2) the upgraded water park side.... You still have to walk outside to the water park. Yes it's close but they aren't attached. 3) in the indoor water park one of the areas was under construction again never mentioned but was advertised. We chose this place because it was more appealing to younger kids and this was one of those area but it's out of order. 4) the water park hasn't been maintained well. Inside or out. 3 out of the 4 water cannons don't even shoot water. Like a little trickle. Kida ruins some of the fun. 5) construction going on across from our room, which they can't help. But the 1/4 inch gap under the door they could have to help with soundproofing. It sounded like I was in construction site. Positives 1) the room was cool. Our younger kids loved the clubhouse bunk beds. My son said "this is the best place ever" so as a parent that was cool and what I was hoping for. 2) The employees were really nice. Again it's not their fault on one else wants to work right now. But they were nice. Hopefully today turns around and we have a better day. Literally just waiting in the room for the water park to open. We don't want to do other things, fun zone, shows, putt putt..... our kids are too young and love the water. After a full day we went to indoor pool we were the only ones in there for hours. Pool kinda cold and the steps needed cleaned bad. Dirty brown. Kids had fun but was still really disappointed by the lack of upkeep and construction. Kept my younger kids out. Biggest disappointment was the restricted hours for the splash park. The 2nd hot tub inside was hot but the bubbles didn't work. I really wanted to give it a better rating and was hoping too but paid more for the "water park side" when the hotel not next to water park was completely empty. So.... Didn't need to pay the extra. My takeaway is this. If it were fully open and working at 100% it would have been worth it but current status. It's not worth the expense. read more

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The website is completely misleading. The "resort" is nothing more than a half redone and over priced motel! The kids room is a joke. Not a complete filth roach motel but not far from it. At 763.xx bucks for a 3 night stay! Noise coming from up top and both sides. Somehow this place is sold out??? Parking sucks! Check in took forever. This water park better be the world's greatest for this price!TThe websit has it appear lik a resort but far from it. I think we eve found boogers wiped on the underside of the top bunk. The bathroom looks nothin like what was advertise in the pictures! Misrepresented! Jus checke in so we wil see what else??? read more

Brenda provided good customer service Thank you for everything and will definitely be checking this out again read more

Took two grandchildren, ages 9 & 11 to Branson for a couple of nights during their spring break. We booked a clubhouse room at the Grand Country Inn. The cost was over $650. Two really nice things I'd like to mention about the room. The bunk room was well designed and the boys raved about how cool it looked. The second thing I really liked was the curtain separating the bathroom from the sleeping area. That gave me some privacy for dressing. You could tell the bathtub/shower combo was newly remodeled. Our sole reason for booking here was the indoor water park and we were not disappointed with our choice. Check in was a bit of a challenge as we arrived around 430 pm and the lobby was packed with people trying to check in. The staff did their best to help everyone as quickly as they could so we ended up only waiting about 30 minutes. After that, everything went a bit smoother. The boys wore themselves out at the waterpark trying everything. There were at least 6 different waterslides plus the wave pool, 2 different pools where basketball was being played, plus the huge treehouse....the boys are tall enough that they could ride everything. I felt perfectly comfortable letting them have the freedom to run all over the place just checking in with me periodically. Lifeguards were everywhere. Our $650 price came with some coupons for free shows, discounts on food & game cards for the arcade. We took advantage of those discounts and spent most of our time at the resort. All in all, it was a successful mini vacation. I would recommend the Grand Country to any family looking for something to entertain the kids. read more

Not even sure where to start. Good first I guess. Room was clean and bed was comfortable. The ladies taking care of the room did a great job. Seemed to be well insulated as we didn't hear anyone around us and the place was packed. The lady at the front desk was efficient and nice enough considering she was having a rough day. Long line of people checking in. I say kudos to her for doing a thankless job. The food at the buffet was pretty darn bad. The manger even asked our waitress to go clean the bathroom while she was filling our glasses. The waitress realized this was wrong and apologized as best she could. That manager should be fired asap. The waiters each time we ate did a pretty good job actually. Game room is a waste of time. Indoor putt putt was nice enough and fun for the kids. The water park has a nice addition of a wave pool and a few new slides. The old area could use some work and cleaning but the kids had fun. Pretty pricey and I personally don't know that I would ever want to go back to Branson. Two stars because the restaurant/food was a one star and the place itself is probably worth a three star rating. The kids had fun and the staff was nice enough and answered any questions we had. The fun zone and the indoor park are not attached to the rooms. Just fyi. It was a mixed bag overall but that's really to be expected I guess. read more

We came in and by looking at the pictures, it seemed nice, it was different, and surrounded by fun places. Then we got there, the lobby was nice, but the rooms were VERY outdated. The bunkhouses might be neat for 2-3 year olds, but the kids can stare at you all night in your bed! The bathtub...yikes. We stayed there for a whole 30 minutes, and it cost us $500. Dont do like we did, please look at the rooms before you spend the money. The building with the fun stuff next to it is fun though! read more

We came on a Groupon deal for two nights over New Year's Eve. The deal included a show (I've rated Amazing Pets separately), a pizza (Papa Grand's) and four popcorns and sodas to go with the show. The first thing we noticed before we arrived is that all the buildings are separate. Arcade "Fun Spot" is in one building with "Papa Grand's" pizza place; there are three separate hotel room buildings; the theater, shops and Country Buffet are in another building. There is also an indoor pool separate from the splash pad, but we didn't get over there. All the separate buildings in the cold wasn't as torturous as I thought it might be. There is a little used golf cart service and if you call the lobby, the cart comes pretty quickly. It can hold 8-10 people and was useful to get through the cold quickly. We had a two queen room. We'd discussed upgrading to a bunk and I'm glad we didn't as I think it makes the room seem smaller as it creates a separate alcove for our kids. My youngest is a 2.5 year-old adventurer and him sleeping that close to a ladder freaked me out a bit. The room was clean and looked recently remodeled. The carpet is fun and looks like wood flooring (you can thank the toddler for the pics). I didn't get an arrival photo of the room (boo!!!), but it looks like the other room photos posted, just no alcove for the other bed. When we arrived, my husband tried to check us in by waiting in line and getting up to the desk at 2:50. He was told room assignments aren't given until after 3. The woman there was curt and gave him the passes and armbands for our room and told him to come back later for our room. There was a line 40 minutes deep behind him and growing. I took our kids to the pool while he went to wait in line again. The check-in building is right next to the splash pad where we planned to live so we'd hoped for a room in that building. We were SO GLAD we DID NOT get that building. It had so much traffic, no parking and people from the building complained often. We were in the farthest building and had a GREAT stay. Customer service is a mix of excellent and apathetic. The staff member helping us in each of our instances was either cheerful and helpful or couldn't give two hoots if we were there. As with any exchange, remaining calm and pleasant ourselves always yielded a more positive outcome, but if you tend to be impatient and gruff, you may wanna stay somewhere else. read more

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Whoever designed their website did a KILLER job! We were expecting a Great Wolf Lodge experience but when we arrived... we were slapped in the face with a different reality. Let me say- the employees that worked here were so friendly, kind and you could tell they loved their job. (Minus the arcade employees) There are about 4-5 motel style places in the huge parking lot. One end has the "Fun Spot" they includes an arcade, mini golf, go-karts and pizza place. The arcade was mostly fun. They had a large amount of games that were "temporarily out of order." Employees were hard to find. And when you did find them, you wish you hadn't. We waited a good 10-15 minutes for an employee to show up for the flow in the dark mini golf. The pizza place employees were kind, attentive and loved interacting with guests. Their pizza is just like Cici's. The kids loved it the most. Another building had the grand country Buffett and shows. The Grand Country Buffett has adorable employees but their food is just like a continental free breakfast. The shows- we only saw the animal show. Now, I'm not a PETA type of girl. We hunt and attend rodeos and all that jazz. But holy moly was I not a fan of this show. The main guy, Valorie (or whatever his name is) yanked the animal leaches, pushed animals and was overly aggressive if they didn't get a truck correct. Half of the animal looked terrified and miserable. The other half did seem happy. I'm not sure if it was just a bad day or what. The main guy who led the jokes was funny and kind. The water park indoors is alright. 2-3 main slides. No medium level slides. A small lazy river and a tiny section for babies. Outside water park isn't bad at all. That's all we hung out at. I feel bad for the people who were in a room across the parking lot. It was probably a 10-15 min walk to the water park from their place. All in all. We left a day early. It just wasn't what we expected. The employees were lovely and kind though. I would give them a pat on the back and a raise. read more

Grand Country Inn - No one to be found for 10 minutes - Hotels Near Me - Branson, Missouri

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I read mixed reviews about this resort, and decided to go ahead and book because the kids would enjoy the water Park. Let me start by saying -- it was fantastic!! Now, I did it up. I got the Den (with bunk beds for kids) and the "water Park" room, so it was closer to the Park. Well worth the money. We were literally a minute walk away from the indoor/outdoor water park. My kids loved playing on the indoor playground and slides, and has equal as much fun on the outdoor wade pool and smaller slides. I would say the water park is probably better for kids 7 and under. Much older and I think they would get bored with the shallow water and playground. The room was very clean. Bedding was new, carpet and bathroom was clean. We even had a mini fridge and microwave (which I honestly wasn't expecting). Kids loves the bunk beds and my husband and I slept really well in the King bed. Air conditioning worked well, no complaints at all on the room! We stayed 4 nights! I also really liked that we were in the same complex as the buffet (which was great for breakfast), an arcade, go karts, Putt putt golf, and a great little pizza buffet (think CiCis). Parking wasn't bad, and housekeeping staff was friendly and accommodating. Overall, a really fantastic experience that I was not expecting at all!! read more

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The waterpark offered plenty of different activities, but the water was too cold to be enjoyable. The food at the buffet restaurant was cold and not very good for the price (the evening adult meal was 19.99) The fun zone was the best part of our trip with miniature golf, arcade games, laser tag and go-carts. We stayed four days and three nights but only used the water park once because of the water temperatures. We had three kids and they didn't want to go back. So with room size, poor food quality and water temperature, I would not recommend it for the winter months. For the same price, you could book a motel with better quality amenities in my opinion. read more

We were scheduled to stay here May 19-21, 2023, we checked in and were given room 151 in building 2. We found several baby bed bugs in the bunkbeds. Stripped the full size bed and found several large adult sized bed bugs. Reported to the front desk. She said, oh no. She called her manager who offered another room. I declined and asked for a refund. Was told it would be 5-7 business days to get my refund. read more

Grand Country Inn - Bed bugs room 151 on May 19, 2023 - Hotels Near Me - Branson, Missouri

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This place is convenient and kids will love it. Aside from that the name and website are misleading. It is no resort but rather a motel, which is fine, but if you make a reservation based on the website of a "resort" you will be surprised. Besides checking in and the lifeguards at the next door water park or arcade we saw no people. The few people we encountered were friendly. Will probably never go back and would not suggest. Not for the bad and bougie. read more

Hotel was very busy. Staff were friendly and on it. Lots to do. Pools and water park could be cleaner, but the lifeguards were top notch. Pizza Buffett had great pizza. Hotel rooms were basic, but pretty good. Breakfast buffet was clean and reasonably priced. I'm picky about my biscuit and gravy and theirs was great. read more

Grand Country Inn - Grand country inn breakfast buffet - Hotels Near Me - Branson, Missouri