1. Grand Dentistry

    1. Grand Dentistry

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    Escondido, CA

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    Grand Dentistry

    4.7 (84 reviews)
    Closed Closed

    Services - Grand Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Grand Dentistry Photos

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    Recommended Reviews - Grand Dentistry

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    Reviews With Photos

    Amy C.

    This is the nicest dentist office I've ever been to! The staff is kind, courteous and professional! The waiting room has refreshments for your comfort while you wait! The staff goes above and beyond to ensure your dental experience is as comfortable as it can be. Our dad is a World War II veteran and they sure do treat their veterans right!

    outside of office
    Susan S.

    Do not come here. On the website this place seems so welcoming and helpful. In reality, in my experience, they are the opposite. I went to their office to complete the paperwork and possibly be seen, and the front desk lady was rude to me. The moment I walked in she said "we're not open yet.". This was 7:01am on friday, & their website says they open at 7am, plus the door was open. I said, "the website says you open at 7am on Fridays, it's 7am.". The front desk lady then said: "we don't see people without an appointment.". I said, "I'm here to fill out the paperwork and make an appointment.". She said, "We don't have any openings today.". I went in because I had pain, so I told her I had pain because for some dental places this makes a difference and they will try to work you in. She said, "I'm sorry.". She didn't seem sorry, she seemed irritated I was there. (I wore a mask the whole time, so her irritation wasn't about that.). Their website makes it sound like they'll be happy to help you. In reality it's quite different.

    Al L.

    On Jan 27, 2018 the wonderful Dental Professionals & Staff at Grand Dentistry in Escondido opened its doors to serve and give back to the Veterans of the 2nd Annual North County Veteran Stand Down. Grand Dentistry served over 20+ Veterans with much needed cleanings, extractions, and dental surgeries at No Cost to the Veterans served! As a Volunteer Liaison for the North County Stand Down, I observed: -Warm customer service -A welcoming reception area -Friendly professionals -Timely Service All delivered with Dignity & Respect. Each Veteran seen walked out with a positive experience. This left such a great impression on me that I scheduled dental appointments for my family that very day. Thank you Grand Dentistry for serving our Veterans of the North County Stand Down. After seeing how you treated our Veterans, I have faith that you will deliver the same care for my Family.

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    Review Insights

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    4 years ago

    Kind, professional and experienced! The best in all of San Diego County I would say!

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    7 years ago

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    7 years ago

    Competent professionals. Friendly. Nice place. I have had excellent care from both Drs. Basso and Bonar over 15 years or so.

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    Page 1 of 3

    Ask the Community - Grand Dentistry

    Review Highlights - Grand Dentistry

    It's hard to find a good dentist Leslie was hands down the best dentist I have ever been to...

    Mentioned in 5 reviews

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    McMaster Dental - Dr. Zach McMaster

    McMaster Dental

    4.7(41 reviews)
    0.4 mi

    I went to the doctor Mcmaster after a referral from a friend. Sure glad I did. I was very…read moreimpressed,. I was at ease with Dr. Zach. Generally I'm Anxious at dentist appointments. Exam was very thorough, everything was explained, and I didn't feel pressured. Cleaning was also very impressive, I'm very happy with the cleaning that Karen did.   I found my new dentist.

    After reading the office's response to my husband's review, I feel the need to share my own…read moreexperience as the person who actually went into the office to discuss the billing issues. The problem was never that we refused to contact insurance ourselves. The issue was the office's unwillingness to help clarify obvious discrepancies or assist in resolving confusing charges related to treatments THEY recommended. When I visited the office, I asked reasonable questions about inconsistent insurance payments, unclear billing, and financial charges added during the insurance processing period. For example, insurance paid very different amounts for exactly the same treatment. The office simply printed out the insurance payment details and even agreed that it "didn't make much sense." However, when I asked if they could help double-check with insurance, I was repeatedly told that it was "my responsibility" to deal with insurance. Simply telling patients to call their insurance company is not the same as providing good customer service or billing transparency. What made the experience especially frustrating was the dismissive attitude throughout the conversation. In particular, when I pointed out that financial charges were being added before insurance had even completed processing the claims, I explained that the insurance payment timeline is between the office and the insurance company, and patients should only be responsible for the unpaid portion after insurance processing -- not finance charges on the full amount during that process. The response I received was essentially: "Well, it's your insurance. They paid us late, so you are responsible." I have honestly never experienced this type of billing practice anywhere else. Overall, this office felt far more focused on collecting money than caring for patients. This was reflected in the unclear, non-itemized invoices we received. If I had not gone into the office personally and asked for printed details, I would never have understood how these so-called "financial charges" were being calculated. Please carefully review your invoices if you visit this office. I truly hope this feedback encourages them to improve their billing transparency and customer service.

    Photos
    McMaster Dental - Dr. Todd McMaster

    Dr. Todd McMaster

    McMaster Dental - Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

    Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

    McMaster Dental - Group Photo of McMaster Dental

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    Group Photo of McMaster Dental

    Western Dental & Orthodontics

    Western Dental & Orthodontics

    2.2(230 reviews)
    1.0 mi

    My first time coming here. I made my appointment with ease with no problem. I came in today…read morethinking it was getting a regular cleaning . Ahh nooope ;) I have another cavity I need to take care of. I also started my journey to a smile that I could be happy with all within 1 day. Thank you to the office manger very sweet kind!! The staff that took care of me while I was there I appreciate ALL YOU!!!

    The first time I came to this dentist, everything was okay overall, but there were definitely some…read morethings that concerned me. The treatment rooms didn't seem very well maintained. Nothing hanging on the walls was straight, there were several gnats flying around, and the cabinets had holes in them. It didn't leave the best first impression. During my first visit, they took X-rays and photos. I had previously been to another dentist, but I couldn't afford the out-of-pocket cost, so I switched to Western Dental because they accepted my insurance. The dentist told me I actually had more cavities than the previous dentist had found. I had been told I needed four fillings, but they said I had even more. I also explained that I'm six months postpartum and that my family has a long history of poor teeth, especially on my grandpa's side. I've struggled with cavities my whole life, even though I brush my teeth almost three times a day. When the dentist asked if I had any sensitivity, I explained that my teeth have always been very sensitive, even after previous fillings, especially to cold. Her response was, "Well, no wonder your teeth are sensitive--you have more cavities." The way it was said made me feel judged. I already know I have dental issues, and despite taking good care of my teeth, genetics have always worked against me. My filling appointment was originally scheduled for 3:00 PM. Earlier that day, the office called asking if I could come in at noon because the doctor wanted to leave early. I explained that the earliest I could come was 2:00 PM because I have a six-month-old baby and already had childcare arranged around my mom's doctor's appointment. They agreed to 2:00. I arrived around 1:40 PM but wasn't brought back until about 2:20 PM. I have a lot of anxiety about dental procedures, especially the numbing injections, so I had been mentally preparing myself all day. Waiting only made my anxiety worse. Around 2:50 PM, they finally came in and numbed me. I was relieved because the part I fear most was finally over. Then they decided they wanted additional photos after I was already numb. After that, everyone seemed to disappear. The dentist began working on another patient, stopped midway to work on someone else, finished that patient's procedure, then returned to the first patient while I continued sitting there numb and waiting. After another 30-45 minutes of being completely ignored, I finally got up, rescheduled my appointment, and left. It felt incredibly disrespectful of my time. I don't understand why they asked me to come in earlier if they weren't ready for me, or why they would numb me before they were actually prepared to start treatment. By the time they would have gotten to me, the numbing likely would have started wearing off. The receptionist even suggested I bring my baby to my appointment next time. I explained that she's six months old, doesn't just sleep through appointments anymore, and she has cystic fibrosis. I don't feel comfortable bringing her into a dental office where she's exposed to germs, especially since she gets sick easily. It also wouldn't be realistic to manage an active infant while undergoing dental work. We were only supposed to do three fillings. The appointment should have been finished by the time I ended up leaving. Instead, I spent nearly two hours sitting there, much of it with a numb mouth, while no one communicated with me. Dental procedures are already mentally exhausting for someone with severe anxiety. Sitting there waiting with no updates made the experience even more stressful. I understand that delays can happen, but communication and respect for a patient's time go a long way. Unfortunately, this experience left me very disappointed.

    Photos
    Western Dental & Orthodontics
    Western Dental & Orthodontics
    Western Dental & Orthodontics

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    North County Oral & Facial Surgery Center - Escondido

    North County Oral & Facial Surgery Center - Escondido

    4.4(159 reviews)
    0.3 mi

    I have now had 3 visits to North County Oral and Facial Surgery…read more My AMAZING oral surgeon was Dr. Soelberg. I am so grateful fate set me up with him. Germaine & the entire front and back office are equally amazing. I felt heard & supported. I felt understood and listened to. I felt empathy; I felt like I was having a genuine human interaction, which is getting rare these days. Absolutely everyone there was friendly AND professional! They completely humored me, put up with my bad jokes and nervous babbling & laughter; answered my questions and listened to my concerns. Germaine was the best! Super funny guy himself! I hate to say it, but he was my favorite. though everybody there was awesome. And let me tell you, Dr. Soelberg has a magic touch! I had 13 teeth extracted, 3 alveoplasty's with 3 sutures. And that was my second visit. I had an extraction a month before this and had zero pain afterwards. Then, I literally had almost zero pain at all 13 extraction sites. Now my jaw is another story. But that is normal & I'm grateful for the i uprofen. I'm not sure if it IS normal to have almost zero pain at the extraction sites, but I did not. I'm not even sure how that's possible. They truly have a magic touch. The facility is gorgeous, super clean, warm and inviting. I really just can't emphasize adequately how absolutely awesome Dr Soelberg & the staff are. They made an absolutely terrifying, life changing procedure, bearable. I am forever grateful and I would recommend them 100%! Big thanks to the entire staff at NCOFS!

    I rarely leave yelp reviews but I am today. NCOFS treated me with such Great care this week. After…read moreover 10days of being in extreme pain from a broken molar and 3 so called Dentists Endodontists Periodontists this office took me in right away and scheduled surgery for the next day. Dr. Ian Gibbs has Great bedside manner put me at ease and successfully extracted that tooth. The office staff at both offices in Escondido and Rancho Penosquitos are just as Great! Thank you!!! I'm finally feeling better and out of extreme pain!

    Photos
    North County Oral & Facial Surgery Center - Escondido - Dr. Brandon Soelberg

    Dr. Brandon Soelberg

    North County Oral & Facial Surgery Center - Escondido - Dr. Curtis Andrus

    Dr. Curtis Andrus

    North County Oral & Facial Surgery Center - Escondido - Dr. Matthew Madsen

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    Dr. Matthew Madsen

    Grand Dentistry - generaldentistry - Updated July 2026

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