I am a repeat customer at Grand Flooring. I did a small room flooring carpet to floor replacement 10 years ago. I was very happy with them that time too. From that experience when the entire house flooring project came up, I approached them. The initial problem was a water leak had damaged a major area of the flooring. I thought it would be a area replacement and it should be easy fix. Jason - the owner and very technical person in the flooring business - understood our problem. He not only explained the short and long term fixes, helped me throughtout the project to understand long term impact, avoid short cuts and most importantly never pushed or upsell me anything. Even after project was done, a few days later, there was a small patch under appliance which he happily offered to quickly come and fix it. Glenn from their office team helped choose materials, schedule, and other stuff. Overall I am highly impressed, glad that I went to them as a repeat customer, and will definitely recommend them to anyone who is in need of flooring repai/repalcement projects. read more

Tried contacting Jason multiple times to ask about completing the flooring on our other floors. No response of any kind. Even went to his business office to make sure they were not closed. His partner or associate confirmed the phone number we had for Jason was still accurate, was surprised that Jason did not return our messages, and assured us that he would have Jason call us back. Never did. Disappointed in the lack of professionalism. I would rate lower but don't know the reason for his unresponsiveness so keeping it at 3. read more

5 Stars: The Grand Flooring is hands-down the best in the business. Jason and his team provided the most competitive quote, started the very next day, and delivered flawless craftsmanship--especially on our complex staircase. Professional, clean, and highly recommended! * Design & Pricing: Jason provided expert guidance on material selection and offered a seamless, highly reasonable quote that beat everyone else on the market. * Efficiency: The responsiveness was incredible; the crew was on-site and working the day after the contract was signed. * Professional Installation: The team was super professional, even assisting with furniture moves and accommodating our specific requests throughout the process. * Expert Craftsmanship: They performed a thorough, high-quality job on the stairs, which was the most critical and difficult part of our project. * Cleanliness: They maintained a tidy workspace with daily clean-ups and a deep post-work cleaning once finished. read more

Jason provided excellent pricing and service. He was very responsive and hands-on, was able to execute both phases of our project with short lead times, and was very fair when we encountered the unexpected (see below). His teams replaced our downstairs wood, tile and carpet flooring with new wood plank flooring selected from Jason's extensive showroom, and replaced our upstairs carpeting. The downstairs demo was more complicated and difficult than anticipated, but Jason's guys put in the hours and got the job done on schedule. About a month after our new wood floors were installed, we experienced a water leak that ruined part of our dining room. Jason's team expertly removed and replaced about half the planks in the dining room, and he essentially charged us only his cost, which we of course greatly appreciated. I unreservedly recommend Grand Flooring. read more

Awesome selection, great prices, and informative sales ppl - I didn't end up going with them but will for my next purchase !

Jason did an amazing job with our flooring. We have a 4500 sq feet two level home. Jason was extremely patient and experienced and he helped us understand the variety of wooden flooring available and what would suit our needs best. He was attentive to detail and his workers were extremely professional and meticulous. He completed the work as promised in a timely fashion. We are truly happy with his work and enjoying our floor everyday. Thank you Jason!! read more

I got vinyl laminate installed for my mobile home a few years ago and the initial process of measuring and getting the materials was good but installation had several issues where the job didn't complete on time and the material was not good. Within months, the planks were separating and after making several calls, nobody came to fix it. They did try to remedy by giving me some money to get it fixed on my own. But, Now within couple of years, the planks have cracks and they are breaking. I will not be doing business with them again read more

Grand Flooring - Kitchen floor - Flooring Near Me

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We were looking to replace carpet with wooden flooring. my friend referred me to Jason and i approached him. Jason set me with an appointment & had great suggestions, listened to how I wanted to have the flooring installation done. Jason took us to the showroom and showed us a selection of flooring and explained how the installation process would be done. He is so friendly, professional and goes beyond in providing suggestions. His crew did an excellent job. They have worked hard in getting custom bull noses to our special type of stairs. that was awesome. The care and maintenance after the actual installation is great. I strongly recommend Jason & team for any flooring related jobs. read more

Grand Flooring - Stairs with beautiful custom bullnoses - Flooring Near Me

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Hi Jason, I wanted to take a moment to express my sincere appreciation for the outstanding work you and your team did on my flooring project. From the initial consultation to the final touches, your professionalism, attention to detail, and craftsmanship exceeded my expectations. The quality of the flooring is fantastic, and I am thrilled with how it has transformed my space. You were attentive to my preferences, offered valuable advice, and completed the job within the timeline promised. It's clear that you take great pride in your work, and it certainly shows in the final result.Thank you again for your hard work and dedication. I generally don't write feedback or reviews, but i really appreciate the work and want to let others know. It is hard to find a good contractor specially for us , we really had hard time in our past with others. I would highly recommend your services to anyone looking for top-notch flooring installation. Thank you Jason again for your hard work and dedication. -Anu Bhavna read more

Let me start with a bit of background - we ordered really good flooring last year and got it installed by a non-licensed contractor, who did a terrible job. We then contacted Jason in mid Nov since we saw his work at one of my friends place, where he and his team installed the flooring 2yrs ago and it was still in great condition. He explained to us in great detail why the last job was so poor and asked us to contact the contractor to fix things. However, we told him the contractor was unlicensed and long gone. Jason was sympathetic to our plight and gave us a really great deal. His crew was very respectful and friendly. The installation went really well and Jason would drop by to check in on the work every day (although, this isn't the expectation we had at all since we know he has various projects going on all the time). Jason is immensely knowledgable about flooring, very respectful and I would highly recommend going to him for any flooring needs. read more

We got to know about Jason through our family friend when we wanted to get hardwood flooring to our house. Jason is a wonderful person who takes time to explain what is the best flooring to the house. He personally visits the house and spends any amount of time to show you the floorings that is best in terms of type/quality of the wood and value. Unlike others, he has standard rate per square foot which include cost of wood and installation. He is very reasonable when compared to others. There are no surprises once we decide on specific type of flooring. His team is excellent and they did wonderful job in upgrading flooring in our house. I highly recommend Jason and his team for anyone who is planning to change their flooring. read more

10+ Stars! Remodeling is one of the most daunting projects I've ever been involved with and we haven't known whom to trust to do quality work at a fair price. Then I found Jason at Grand Flooring. Jason and his team exceeded all of my expectations. Best experience ever! Professionalism: Jason was patient with all my questions. He impressed me with his integrity and commitment to delivering a top-notch product. Price: Quoted is a very competitive Quality: Excellent 10+ stars! I recommend Grand Flooring without reservation. read more

Grand Flooring - a staircase leading to a second floor - Flooring Near Me

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A friend referred us to Jason and we couldn't be happier with the work accomplished! our home needed a lot of TLC - and Jason's team did everything (ripping carpet, clearing old asbestos, adding hardwood floors and installing baseboards) in a short time. The quotes were competitive and he was patient and provided great, honest advise as we were finalizing our picks. I would highly recommend his business/services. read more

My cousin referred us to Jason and we couldn't be happier with the work accomplished! Jason has tremendous knowledge and experience on the flooring and he recommends the best suitable flooring for your home. He is very patient and explains in detail various types and budget needs for your home. Jason's team did everything (ripping carpet, paint to block odor and installing baseboards) in a short time. The quotes were very competitive and he was patient and provided great, honest advise as we were finalizing our picks. I would highly recommend his business/services. read more

They did my house laminate flooring and it creeks and makes lot of noise . It's just been few days after installation I asked the questions and there was no proper answers . Simple answer was laminate floors are like that and nothing can be done. After sometime I got knowledge speaking to other contractors and they educated me that generally they glue it or level it and it takes time so people take short cuts. If they would at least been honest and told me that it's costs additional I would have valued them . DONT go with them at all if you are going with laminate. Their attitude is hardwood floors rocks and anyone with laminate or equivalent is useless. Also Jason outsources work to other contractors and they do the actual work. When issues like my creaking floor issue comes . You have call many many times to get them to house . read more

Jason has no depth of what he is doing - simply useless. He hit some headless nails throughout the wood flooring to stop some creaking sounds which pop up every day and I have to hit those crap nails just to make sure my family is safe but can't prevent few accidents. I wish I could sue Jason for his blunder for which my family had suffered until now. read more

We just replaced our carpet in San Ramon through Grand Flooring. I would highly recommend working with Grand Flooring. Jason is extremely knowledgeable and helped us select the right carpet. The installation of the carpet was perfect. Grand Flooring was able to beat the other estimate I received for carpet replacement by 40%. Moreover, Jason provided a much superior carpet and installed the carpet a week after we selected the carpet. My overall experience with Grand Flooring was very positive. They are an exceptional team and I would highly recommend working with them. read more

We were referred to Jason by a friend for our flooring project. We replaced carpet in our house. He was very communicative on his first visit to provide us a good quote and explained the process and timelines. On day of work the crew arrived on time and took care of moving our stuff. They knew what they were doing and had all the tools and material ready. The finished job a day before estimate and did all the cleanup. Next day I just noticed that they had used a join in stair nose installed. While unsure what to do now, I just messaged Jason with photo to take care of this. He was very responsive and next afternoon the issue was taken care. I would recommend Jason and Grand flooring for one stop shop for any flooring work. read more

Amazing customer service. It was a wonderful experience with a diverse showroom. Would recommend for first time home buyer since the customer service was amazing and insightful. read more

Jason and his crew members' work was great! When I planed my remodeling including engineering wood floor, kitchen cabinet and painting: ceiling and wall, I doubted if I could finish the whole works within my tight budget and with fulfilling my expectations. After I met Jason's Grand flooring, these remodeling became much easier and better because he has excellent teams to help me out through all these process with good quality wood floors in good price. read more

Grand Flooring - After remodeling the kitchen - Flooring Near Me

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We had a very good experience with Grand Flooring in San Jose. They were quick to fix our damaged hardwood floor with excellent service and affordable rates compared to other big Hardwood Floor companies. The owner is very friendly, provides good advice and monitors the project personally till it is completed whether it's a repair or complete flooring installation. read more

We are extremely happy with Jason's service from Grand Flooring! We highly speak of their work with friends and family. Work is very prompt and aggressive - Jason is no joke; he will get the job done when he says he will get the job done. Thank you for your consistent and impeccable work ethic from your team! read more

Grand Flooring - Hardwood floor - Flooring Near Me

One of my friends who referred me to Glenn and Jason at Grand Flooring. These guys were very professional in our interactions. Jason despite being busy with multiple projects always got back before the end of the day. We had some leveling issues with our floor once we ripped the carpet out. Even though he did not have to, he talked to the leveling person and helped out with a better outcome overall. Jason patiently explained the details of the project and provided the confidence that they would stand behind the work if any issues arose afterwards. Appreciate all the help Jason and Glenn. read more

We were looking to replace our carpet in a short span of time. We solicited quotes from a couple of companies. Grand flooring was not only the most cost competitive but offered better carpet options, quicker turnaround time and superb quality. In a matter of a week we had chosen the material and the carpet was installed. Jason was exceptional to work with, very reliable and provided great guidance and expertise. The installation was amazing and I'd recommend Grand Flooring to anyone who is looking for flooring options. read more

We replaced our old hardwood floors and carpet with engineered wood. Jason is very knowledgeable and guided us in the right direction. The quote he provided was competitive, and his team took care of everything - from ripping old floors and carpets to installing new floors, baseboards, and baseboard paint. He was also really responsive throughout and patiently answered all our questions and provided honest suggestions. Highly recommend working with him. He definitely went above and beyond to finish the project on time and cater to our needs. Overall amazing experience and couldn't be happier with the finished installation. The house almost looks like new. read more

Jason and Glen are great people to work with. Jason is so knowledgeable and Glen cares their customers. I installed engineer hardwood for the whole house. They finished the entire installation timely despite of their busy schedule. I compared at least four other stores and Gland Flooring was the most reasonable financially as well. Bottom line: highly recommended. read more

We were lucky to work with Glen and Jason . While in-stock availability is limited, we tried many different flooring stores and decided to go with them. The materials arrived on time and installation schedule was convenient. Mario and his team were beyond my expectations. We had a great time working with them and learned so much from them. It's a blessing to meet such wonderful and honest people. Highly recommended. read more

Very quick response/installation, good communication, and reasonable price for amazing service. The flooring in our home looks great, very level and even overall. read more

This review is long overdue! I needed hardwood flooring for a small house project. I reached out to Grand Flooring on a Tuesday and received the red oak flooring that Friday. Incredibly easy to work with, and I'm pleased with the quality of the flooring. It's beautiful. Thanks Grand Flooring! read more

Grand Flooring - a hardwood floor in a home - Flooring Near Me

The carpet installation was smooth, great work, house looks nice !! I recommend grand flooring for your carpet needs read more

Grand Flooring - Flooring Near Me

We been looking for Hardwood Installation for a while, one of my friend suggested Jason, called him , on time next day with all safety ,listen to our requirements and one time visit to his shop in Sanjose, showed us at lest 5 to 6 homes with our preferred wood styles, week after we are done with work for 2400 sq-foot including stairs in 3.5 days I wish I could have given more stars than 5 , Jason is very thorough , did not try cut corners, very patient and detail oriented. His installer also same very professional and on time In this Covid-19 situation so many ppl welcoming home to show their homes is testimony it self . highly recommend this team, originally we have not planned to stairs, we did upgrade because of Jason , glad we did (you can check pics attached) Noel installer is good from furniture move to installation post furniture build up all professional Jason helped us to fix few things which is not his Team responsibility Keep us the good work guys ***** (five star)wood choice, installation and professional experience read more

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I can't say enough good things about Grand Flooring. Jason and his team were responsive, fast, detailed and reliable. They have a huge showroom with TONS of options for you to choose from. And to top it off, they not only beat the other quote that I received by almost 50% (for a more superior product too!!), but also finished the job in half the time. I'm extremely happy with how my floors turned out and can't thank Grand Flooring enough for the all around awesome experience and service that they provided. If you need new floors - you can't go wrong with Grand Flooring! read more

I came to ask him to order materials to ship to another state. He told us shipping will be expensive but was willing to show us all the types and prices of flooring. Owner is very sweet and I'd really definitely purchase from him if shipping wasn't an issue. He helped us plenty knowing we weren't going to order anything and I greatly appreciate it! read more

We were very fortunate to find Jason to install engineered hardwood floors in our home in San Ramon. Jason is a gem of a person and truly cares for his customers. He is a man of integrity and committed to deliver a top notch product. I want to particularly mention that Jason lost his sister around the time the installation was to begin and he had to travel to Korea. In this trying time as well he exceeded our expectations by doing quality work and on schedule. His team was a pleasure to work with and Jason was back in a week to supervise the work done. He also made some changes for the final product to look top notch. We compared a few other quotes and no one could beat Jasons quote. He gives great advice with the intention to save your money.He has worked with many of our friends in San Ramon and delivered great service to all. Highly highly recommend Jason and Grand Flooring. Go work with them for all your flooring needs and you will be very happy! Best wishes, Sundeep and Archana read more

Bad installation and no follow-up. In one of the closets, a big gap was visible and it pinched a lot when standing in certain area of the same closet. Took some time for them to send the same guys over and hammer in the nails and close the gap just a little. The gap is still visible and we do feel the pinch once in a while. On top of that, I've been asking multiple times in the last 6 months for an official invoice and have gotten nothing back. Maybe there is a communication gap between the people running the operation. read more

Grand Flooring - A much better gap after their 2nd fix. - Flooring Near Me

I couldn't have asked for more. Great service all the way. We recently bought a home and decided to do flooring in stairs and some areas instead of carpet before moving In. One of our friend suggested Jason and we are glad we made that decision. He was very well accommodating our time frame as we wanted to show him home during escrow period and get the quote. He came per our schedule and gave us a decent quote. We wanted to match the existing hardwood floor . He talked with vendors plenty of times , got several sample and showed the exact matched, before ordering. All these were done in timely manner. Our request was to complete in particular 3-4 days between closing and we moving in. He made sure the material is ordered and arrived before hand and was on to task on day requested. Work was done professionally and house was left 100 % clean including professionally cleaned and baseboards repainted professionally. I would highly highly recommend these guys. Way to go Jason!!!! read more

Overall after checking 3 different stores I came across Jason & his team and by far the offer the best service. Jason is very easy to work with, honest and has thorough knowledge about all the products. So just give them a try and you'll not check any other stores after them. They arrived on time and are very helpful if you have any questions and they have done excellent installation of the hardwood floor and they finish on time and efficient. Fantastic experience. read more

*I am not affiliated or related in any way with Grand Flooring or any of its owners / investors / employees. Just a very happy customer. The short and sweet version is that these guys are amazing and I highly recommend them without hesitation. I am 100% happy with my floors - it's exactly what I was looking for when I started the whole process (see pics). Details: Grand Flooring installed laminate gray flooring (AC4 grade) for my townhouse-style condo across the bottom and 2nd floors as well as the 13-15 stars between these two floors and the respective landing areas (minus the main entry which was already tile). They ran the wood diagonally across the 2nd floor (something I always wanted) and horizontally on the downstairs. Everything came out amazing - I honestly couldn't be happier. My friends who have seen the before and after had jaw-dropping reactions. Pricing and Material Selection: 5 stars all the way. They had the best prices for labor as well as materials compared to 6-7 shops around the South Bay that I spoke to. Their store is huge - tons of flooring options mainly hardwood / engineered wood / laminate. They had the biggest selection I saw and several grayish tints whereas many smaller shops only had 1-2 grays. Workmanship: Again, solid 5 stars. Paul and his associate were able to complete the work in 3 days once the materials came in. They were very detail oriented and were fast and efficient but also careful. The stairs and the diagonal layout really turned out amazing. They removed the baseboard without any major damage and painted before reapplying once the work was done. They also covered up my counter / cabinets and cleaned up thoroughly when they completed the work. Paul speaks both Vietnamese and English fluently and thoroughly explained the entire process to me before and during the actual work (which helped because I speak English fluently and Mandarin poorly / terribly-ish). I formed my 5-star rating based on the above criteria. I would go to them again for any flooring needs. Some caveats: * They are busy and they just got a new ordering system / software - so be prepared to be patient during the selection / ordering process. Once they have you dialed in there, the installation is fast and painless. I am a very hands-on person and especially when it comes to cost break-downs - so when I went through the procurement process it took over 2 hours since there were interruptions throughout the day (other customers / contractors coming in when Henry was working by himself). * Both Henry and his sister (sorry, I never got her name) who work at the front desk are Vietnamese. They both speak Vietnamese fluently as well as English. They are very friendly and well-intentioned people and will work with you. read more

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Jason's crew recently installed 2,300 sq ft of engineered hardwood in our newly remodeled house in Danville. He had the most competitive prices and he did the best job of walking us through the various options and was always responsive. Overall we were amazed with the quality of service and the final outcome. He was able to quickly get us added into his schedule in short notice and held his commitment to dates. Thank you so much and we will recommend to anyone in the future. Glenn also did a great job of helping us pick out materials and coordinating the availability in a really competitive material market. We were able to get a beautiful floor installed that made a major upgrade to our house. Thanks! read more

Grand Flooring - Floor during install - Flooring Near Me

My cameras caught one of their workers pissing on my fence while I was away!!!! Not 1 time, but 3 times! I don't care if a company has a 5 star yelp review. A review like this should disqualify them from your company of choice right away. An absolutely breach in trust. I would never trust them to touch my house ever again. Was quoted 2 weeks. Job took 8 weeks. Had to have them redo the stairs because the gaps were as wide as my finger tip. "Weapons to extort discount"?? Complete BS! I did not demand any kind of discount or compensation for the piss on my fence. I'll let the pictures speak for themselves read more

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