The man cut the he** out of my toe and the crooked toes were icing on top. Once the bleeding stopped they painted but it's still burning. And the crooked cuts- WTH. Never going back. And yes, they charged full price for the hatchet job. Even read more

I called ahead, got a price, and booked the earliest available appointment for the next morning. When I arrived, I was warmly greeted by a kind receptionist and was seated right away. I showed the technician a photo of the exact look I wanted for my toes, and he confidently assured me he could replicate it. I opted for a simple acrylic overlay no pedicure which took about 45 minutes. Although the process felt a bit rushed, I gave it the benefit of the doubt since it was my first visit and I know every technician works a little differently. At first glance, everything looked fine, so I paid and left. But once I got home and took a closer look, I was honestly shocked. The acrylic was far too thick so much so that it looked like it had seeped underneath my toenails. I've had acrylic overlays many times before, and I've never seen them look this bulky or uneven. I was extremely disappointed, especially after confirming in advance that the technician could execute the look I wanted. This result was nowhere close. When I reached out to the salon, they told me I should've said something before I left. But honestly how was I supposed to notice something like that without bringing my foot to my face? That level of inspection shouldn't even be necessary if the job is done right !!!. I was offered a fix, but unfortunately, I'll be out of town for the next week on vacation (which is exactly why I wanted my toes to look good now). I asked for a full or partial refund, but was denied. Safe to say, I won't be returning to this salon again. Based on my experience, I would not recommend this place to others. read more

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The only nail salon I go to in Dallas, and have been going since when they opened years ago. The dip always lasts at least 2 weeks. Jessica is my favorite for round nails.. she kills it every time! read more

Grand Nail Spa - Dip nails & reg pedicure - Nail Salons Near Me - Dallas, Texas

If you're like me these reviews are slightly off putting. However - I recommend you give it a shot. This is genuinely the best nail salon i've ever been to. They are kind, don't rush and take their time, precise, and caring. Julia does my nails and not only would I recommend her for her great technique but also for her personality. She is genuine and I won't go to anyone else. read more

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Love this salon! Customer service & employees are wonderful. Jo Jo is fabulous for dipping especially pink & white. Followed her for several yrs. Fast & very efficient!! She also does gel pedicure really well. read more

I highly recommend you visit Grand Nail Spa. From the moment I walked in, the owner, Patrick, greeted me and took the time to ensure my preferences were addressed. All of the nail technicians are absolutely fabulous and always go above in beyond. The interior of the space is extremely comforting, clean, and luxurious. read more

sending kuddos to kristi she is always so helpful. also phillip is a great nail tech and very kind. michael is very food tech also so kind. i have been going ther over 1 year and half love how clean is always. really appreciate all tgeir work. im moving back gome to florida but will miss them. thank you for everything jenny read more

Julia is great always great service I have been coming to this place for many years and it's always great service I would totally recommend Grand Nail Salon read more

I'm going to give this a 3.5 because I really do enjoy getting my feet done here , never a disappointed ! Nails however not so much I have given the sam lady 3 tries and No she isn't very talkative which is fine but I don't appreciate the roughness when doing my nails , she never ask if I would like anything to drink and this last time not coffin ,color wasn't what I wanted and she was just blah like I said this was my 3rd time same person so I tried but if you need a pedi I wouldn't definitely hit them up read more

Grand Nail Spa - Does this look like coffin shaped no and guess what I was charged for it - Nail Salons Near Me - Dallas, Texas

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Today was my first day going to Grand Nail Spa on NW Hwy. And all I can say is that you won't regret coming here. I was referred from a friend of mine. And I am so glad I took the time to stop by and give them a chance. For starters their service is amazing! They have coffee, waters, alcohol beverages anything you are craving for the great experience! Not only that but i definitely recommend going to Jessica at this location! She's a sweet heart and makes sure you are well taken care of! I am more of a natural nail kind of girl, and she executed the exact shape and style nail that I wanted. Not only that but this salons prices are very affordable! I was amazed! It is definitely my new spot! Five STARS TO THEM read more

BEWARE! Started my acrylic nails by saying adding tips and gel French paint would be $80. Went with it as I was trying this salon for the first time. When I took the receipt to the cashier, she slid an additional $5 on there, charged my card and when I asked why it was more she stated "your nail tech charged you wrong." Refused to refund although I was given an upfront price. Gel + full set acrylic is $55 on the website and salon price sheet - so very confused what the additional $25 was. Never received a clear explanation. It is thought they are making up charges as they go... Now on to the nail's themselves - thick, uneven, crooked, and pasty/unfinished in the back. As you can see in the photo below, received a large nic on my ring finger and others left unattended to. These were what I was left with after TWO hours. Will not return and will be sure to let others know this business cannot be trusted. read more

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I've been going here off and on for a while and have decided they're overpriced for average service. I mainly used to go for their "15% off M-W" special. Well, last time I went, I found out that they don't do that anymore and it ends at 4pm. You'll be paying $50+ for a regular dip when you can go anywhere else in Dallas and pay $40. Artwork? Even if it's just on one nail it's an extra $10. I ended up paying over $75 last time I went when I could have paid $55 down the street for the same thing. This place was worth it when they offered a better discount. Now, they're just overpriced for what they offer. read more

Front desk gals are great, seated us quickly and offered us a drink. Unfortunately, the nail techs we had were so rude. Once I picked the "classic" pedicure, John was openly hostile. His demeanor immediately changed and he let the gal who was working on my friend know we chose the "classic" and she (Lynn) became equally rude. We are pretty easy and low maintenance, neither of us needed polish, just a simple pedi. John only massaged one leg and brought the check. We did tip them both 15% but again, John obviously thought that was unacceptable as he made a face, huffed, and abruptly turned away. John, if you hate your job don't do it, you've hurt the owner's business and reputation because of your poor attitude. read more

I've become a bit of a nail snob in a short amount of time. I'm always wanting a new nail art trend I've seen, and I never get the same thing twice. To make matters worse, I almost always walk in without an appointment which makes every manicure a crap shoot. I typically provide a few ideas of varying degrees of difficulty to save myself trouble. So I tried this place out based on pictures I saw on Yelp and it being near another place I was headed. I showed the manager and the nail tech what I was looking for and they both agreed that it was beyond their capabilities. WHICH I LOVE. I would much rather get that honesty than have them attempt something and have it turn out sloppy. After some back and forth, we came up with this design, which I am thrilled about. I'm really grateful the tech took the time to execute my vision and was upfront about what she knew she could do really well. read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

My friend treated me to a nail day at the salon for my birthday. We made an appointment for 5:30. We arrived just a few minutes late due to 75 traffic, but we were still seated immediately. Everyone was so friendly. Van completed my pedicure and Mimi completed my manicure/dip. They were both super attentive. Mimi~did an awesome job. I have thin finger nails and some places drill too much she did not. I like my pink and glitter. These are my natural nails no tips. My nail on my pointer finger is just naturally crooked . More than likely I will be back, the uptown location is ALWAYS packed. read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

Unfortunately, this is a no for me I walked out with my nails hurting and it's not a good feeling at all. I went in for a gel manicure in which they filed with a nail file the first layer of nail polish as usual to then soak expect here they continue to use the nail file and legit filed down my nail until I felt the heat from the nail file. Not once did she use the cuticle pusher to remove the rest of the nail polish. Just moved to Dallas and had high hopes for this place except I left in pain with messy edges. I'm sure other services might be better just not for me read more

Grand Nail Spa - Gel manicure - Nail Salons Near Me - Dallas, Texas

I've never been more disappointed in Grand Nail Spa. I got a classic pedicure, but didn't get all the services that come with it. To start the guy didn't even put the epsom salt in the water. My toe nails weren't cut evenly. He didn't even clean under my toenails. Didn't wash my legs off after the scrub. Didn't even change his gloves or dry them off so the lotion application was super wet. He didn't give me the full massage that comes with the pedicure and was just overall not GOOD! I literally can't wait to shower. My boyfriend went with me and the nail tech CUT him so he was bleeding and then didn't properly remove the dead skin/callous on the bottom and sides of his feet. We've been there a couple times before and never had an issue, but the service was so bad & such poor accommodation for what happened that we won't be back! read more

It is extremely dirty. Things are reused. It smells disgusting in there. They will charge you extra without explanation and lie to you. The colors on the book are different than what they put on. You're better off getting your nails done literally anywhere else. If you're going to go during the M-W sale, they will cut you and leave you with uglyyy nails because they do it in 30 min or less to get you out the door. If you're going to get your nails done, save your money and go somewhere else. read more

Eh. I asked for square and got Long Island paddles. Everyone was nice. But you have to know how to do a shape for me to come back. Update: I've had three nails break. I didn't mention in the original review that he didn't use any sort of super glue for the tips. Just a top coat to secure the tips. And now they are breaking off. Go figure. read more

Grand Nail Spa - Left is square shape: right is what I got. - Nail Salons Near Me - Dallas, Texas

GREAT SALON! Super impressed by these guys! Was in Dallas for a quick business trip and wanted to stop for a pedicure. They are very popular so I would recommend making an appointment but I was able to walk-in and it was fine (I just soaked my feet for about 10 minutes). Huge salon, lots of color choices and most importantly IMHO VERY CLEAN. The technicians know what they're doing and I was very pleased with my service (i did the Deluxe Pedicure) and the quality of the shop. Prices are great too especially if you go Mon-Wed where they offer 15% off all services. They offer complementary drinks with services as well so would be a great place to go with you S.O. or girlfriends! Wish this salon was back home in Pittsburgh! read more

Grand Nail Spa - Inside the salon - Nail Salons Near Me - Dallas, Texas

Had a great experience here and if you go mon-wed by 4, you get a little boost of 15% off services

The salon is really elegant and the people who work there are very friendly. The prices are pretty average for that area of Dallas. I could've found something a little cheaper but the reviews were so great. I had to check the place out and I'm glad i did. The guy who did my pedicure did am amazing job. He took his time and it turned out great. They also offer you drinks. If you're shopping at North Park and you need some tlc for your hand and/or feet, stop by this salon. read more

I've been going to different grand nail spa locations since moving to Dallas and have always had a good experience! The staff are friendly, the locations are large allowing for a lot of people and staff to keep running efficiently. I never feel as though I have to wait a long time to be helped. If you don't like the result they are quick to fix it. $17 for gel polish no manicure in the photo. Would recommend this location or their oak lawn location in uptown. read more

Grand Nail Spa - Gel nail polish - Nail Salons Near Me - Dallas, Texas

Gave me the damn run around by wasting my time. Dude said no available acrylic tech until 3:30, so I went to the container store next door to kill time came back to the salon at 2:35 and told him again acrylic nails spoke to one of the tech and nothing available till 5:30 like dude for real nahhh just don't waste my time I went to them this past Sunday and only got a pedi bc they had no acrylic tech available...like wtf I refuse to do dip bc the break my natural and make it bleed so that fact that they literally waisted my time is ridiculous read more

Very nice people and very clean place! pretty pricey but I enjoyed the experience! We came in at about 5:40 on a Saturday evening and there was no one here! read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

I walked in about 30 minutes before closing requesting a pedicure. The salon was relatively empty, but the staff was eager to provide me with service. The gentleman that did my pedicure was extremely nice and welcoming and I never felt as though he rushed me or that he was eager to go. Their color selections are not as abundant as some other places, but they are certainly great selections. The service was good enough that I'd like to return and try the dip. I especially like the color samples that are displayed for the dip - they are all in booklet form rather than on chains which can sometimes make it a little loud and an organized. The salon is hugely spacious and has lots of spa pedicure chairs and I highly recommend the HEAVENLY pedicure with hot rocks! UPDATE - I went back to get my nails done and unfortunately, I will not be coming back. The technician that worked on my nails was insistent about my nails being too short for dip and told me at least five times to get tips on them. Finally, to shut him up I agreed simply knowing that I'm only getting 30% off and I will likely go back to my regular nail place to get my nails done the way I want them. The technician cut me several times while cleaning my cuticles and the work ended up being so sloppy and choppy that I had to go home and clean it up. I will very likely be taking these off in the next few days... Waste of time and money here. read more

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I just recently started visiting Grand Nail Spa. It looks to be under new management and the prices are so affordable for the area! Like probably $10 cheaper for every service then my old nail spa and everything is just as great here. It's clean and spacious and I never have to wait. If you are looking for the best nail tech ever, ask for Lisa. This last weekend I was going to Margarita Ball and brought her in a picture of how I wanted my nails. She executed exactly like the picture and I have gotten so many complaints on them. She was awesome!! Definitely check this place out if you are in the area. read more

THE BEST NAIL SALON IN DALLS. Vee is amazing! She's so sweet and you can tell she cares about the clients. The salon is clean, incredibly spacious with beautiful high ceilings and decor, staff is friendly, they're punctual, AND they give free drinks with your service. What more can you ask for?! read more

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Service was good and they welcome walk ins. No complaints from our visit. Got a manicure and pedicure. read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

This place is HUGE! This was the first nail shop I've ever been to that wasn't short staffed. Every guest was tended to quickly and kindly. They also had great presentation. I got a manicure but I wish I had time to get a pedicure too! I'll have to come back for that! read more

My first interaction with Grand Nail Spa was really good but every time after I went they messed up somehow with either not making sure my nails were even or coating the whole part or something else. I gave this place 4 chances after since I had such a good interaction the first time but unfortunately they never got it right after that. I always had to go back to get my nails fixed and would end up having to spend 2 hours on one service. Its kind of ridiculous. read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

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Great nail shop! We made it in during their after noon discount and were treated like royalty! We thoroughly enjoyed the services and the staff! Thank you! read more

I've been coming here for a while now, great location, great service and finally settled on my faves: Leo for mani, Emily for pedi. Got my thanksgiving nails and couldn't be happier! read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

Came here to try somewhere new closer to home. I walked in began to fill out the paper, the greeter asked if I had appointment I said no. At this time someone else walked in, who he also asked if she had an appointment she also said no. He turned around, yet to ask us what we came in for, shaking his head as if we were an annoyance. He came back- did not say one word. The lady who came behind me just left. I asked if it was required to have an appointment, he said no, just helps not to wait. At this time he told me 15 minute wait- still doesn't know what I came in for. I ended up leaving because it seemed as though I was an annoyance and unwelcome. The place was not busy- it was 2pm on a Thursday. Highly uninviting and rude. I guess have an appointment, or you will be an unvalued customer. read more

The lady cut my nails extremely short and they were filed all the way down to the base. She cut my pinky near the cuticle and the marbling on the nail ended up looking like tiger stripes and it looks messy and terrible. If you don't think you can do the job tell me and don't do it. I know not all techs are like this but I'm most upset about how the manager handled it. He blamed me for not asking for extensions and said if I didn't like the design I shouldn't have gotten it. Instead of offering a discount for the future or even removing the $20 design fee he just removed the tip from his tech's pay, which I didn't want to do. Manager's sense of customer service is terrible. Don't be stingy and selfish, accept that you messed up and refund the styling fee or try to welcome me back rather than taking it from your employees. Left a really bitter taste in my mouth. read more

I'm very impressed at the cleanliness of the NW Hwy location! They are accommodating when I bring my own polish and tools. Vivian does an amazing job on my nails. They have so many menu options that I can choose a mini spa day as a walk-in!! They know how to pamper you! I highly recommend Grand Nails! FYI: my daughters get their nails done here as well! read more

First time here was amazing! Julie did my nails and I absolutely love them. Deff coming back. read more

Grand Nail Spa - Dip - Nail Salons Near Me - Dallas, Texas

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I usually see angie or Julie and today I made the mistake of seeing someone else in a rush to go to a dinner, and she totally ruined my nails. I needed 3 fixed and she made the shape super pointy and nothing like what the other looked like when I pointed it out she proceeded to make all the other ones pointy too.. I had no choice but to let her finish so I could at least have something to go to dinner with, my engagement party is Saturday and I needed them to at least be decent.. so disappointed. read more

Grand Nail Spa - Pink and middle were fixed completely misshaped. Ring and index finger were shaped previously and what I asked for. - Nail Salons Near Me - Dallas, Texas

I have been coming here for quite awhile now and have recently started seeing problems with the powder dip I have been getting. They will start cracking with what looks like stretch mark cracks going all the way across my nails. I got my nails done 2.5 weeks ago and have gone back once to get a few nails fixed and they are already messed up again. I have officially given up on this place and what I assume is just cheap products they are using. Please ladies don't let cheap prices ruin your nails. I am so sad to tell this place bye, but will be so glad when I don't have to go back to get my nails fixed once a week. read more

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Lisa I is the best. Always so accommodating and willing to try my ideas and also comfortable enough to try hers on me. This is what she did today. And the red is what she did for Valentine's Love it. read more

Grand Nail Spa - Nail Salons Near Me - Dallas, Texas

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