I'm reading all these negative reviews and am shocked because I've been to some of the most expensive nail salons ($350 for a set) and the cheapest (horrible sharp edges, random lengths on my nails, horrible designs, over drilling my toe nails leaving them red and painful). This nail salon has been good so far. I've been there maybe 5 or 6 times. Pedicures and acrylic nails, new and fills. Granted, they are busy, so I can see why it's hard to fit an entire party getting pedicures next to each other. (One negative review) Could they have planned it better, sure. Honestly, the cost is very reasonable. Some nails pictured in the reviews do look undesirable and I wouldn't have been happy with them either. If you want to be in and out, you need to go to an actual salon that does one on one appointments. You will pay more but you will be taken most likely at your appointment time. They don't offer many designs like some solo nail techs do but for $40 for a fill vs over $100 at solo salons, its worth the savings. If you want a specific look for an event or wedding, find a solo nail tech in the valley and pay the extra for your nails for that time. This is like the super cuts of nails. First come, first serve and you roll the dice if it's up to your standard but you're also paying the cost equal to that. Can't have it both ways in my opinion. They do a good job for a reasonably priced nail salon. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

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I called and asked if I needed an appointment. I was told no to come in. I went in. They told me it would be 10 minutes. They had me sit with my feet in water. I sat there for 30 minutes. Nobody came over. Nobody asked if I needed anything. Nobody did my toes. Nobody told me any updates. Don't waste your time and go to this place. read more

I got a spa pedicure with gel polish in early March. I had previous gel polish on them before that had outgrown some and they drilled the polish off. Which is fine, usually, however the tech continued to drill my bare nail down even after all the gel polish was removed. I kept pulling my feet away saying no more and he continued to do it. Now my poor toe nails are so thin, continuously breaking as they grow which they have barely grown back due to the damage. This is the second time they've done this to me. Why drill in the first place? Just soak the gel polish off and use a basic nail file, or at the very least STOP DRILLING ON BARE NAILS!!! Never coming back, every one watch out and protect your nails! They are precious to your body. read more

Horrible service and horrible quality of nail paints ! I went with my friend and two kids.. kids nail paints came out within two days in pieces. And me and my friend's gel nails broke out from all corners as it was not filled and cleaned at all. Paid so much and wasted lots of money .. gel manicure , gel pedicure , kids nails .. all waste .. And the people are horribly rude . They talk as if they are only nail salon in this state. I went to show them the state of nails on 5th day and they behaved as if they didn't know even do it .. and the ladies there are mean. Men keep laughing and talking in their language to those ladies which obviously we can feel is about us .. SAVE YOUR MONEY. Go to other awesome nail salons in the area ... read more

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My girlfriend got her nails done here and it was nice. The nail tech was attentive. The ambience was quiet and relaxing. Overall, I would say give this place a try. The pricing was $50 for a pedicure. Kind of pricey if you asked me. read more

bad staff infection, changed my nail shape without my permission and then charged me for it. Not open when appointment scheduled. Terrible place!! read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

I usually go to this place and multiple times in the past my real nails have broke, which has never happened at any other place before, but they told me it was just my nails.. so i thought my nails were just damaged. There is nothing wrong my nails and they have broke from this place not being gentle at ALL. Today two of my real nails broke from the man who was doing my nails digging under my nail to get the acrylic nail off, breaking my real nails. On top of that, he cut my finger twice in the same spot making it bleed pretty bad which he did nothing about. He was also overall very rude.. will not be coming back. Not to mention I was charged $85 for a basic french tip set read more

Me and my mom have been going here since we moved to the area, and we absolutely love it the atmosphere is always welcoming!! Our nails always look amazing!! (shout out to Don,Jason and kelly ) they do a fantastic job!! read more

Grand Nails Lounge - nails!! - Nail Salons Near Me - Glendale, Arizona

Weeks later still can't get my nails done because they're so messed up from this place making me bleed and breaking my real nails so bad. My real nails are detaching from the nail bed. HORRIBLE PLACE. read more

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This place is horrible horrible horrible. Paid $45 for gel nails next day they all started breaking! Worst money ever spent!!!!!!!!!! Don't waste your money and this is their second chance. read more

So are used to go here a lot and I stopped going, because I was never happy. But I gave it some time. Maybe there's new people but I should've known better. Main reason I stopped was because I got an infection when I had a pedicure. Second, they increased their cost but their quality has not, it's actually gotten worse. They are so quick to wanna get you in and out and are so in a rush that they either cut you nick you or do a crappy job. And they expect you to tip them well for a service they didn't do even good. If they wonder why their business has gone down, because it's definitely a lot slower in there, it's low quality and crap service. Never again, I don't care how convenient it is. read more

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My feet look worst than before. This pedicure was $45. This was my first and last time going here. read more

Grand Nails Lounge - My feet look worse than before. I paid $45 dollars for this pedicure. This was first and last time going here. - Nail Salons Near Me - Glendale, Arizona

I was not impressed with the service. I would say the best thing about this place is the appearance, but many nail shops are aesthetically pleasing now, so really it's best you make sure you execute nails perfectly. I went on grand opening weekend because they had an awesome deal. I was not impressed. My pedicure was so painful my technician actually cut me and all I got was a basic pedicure. I typically maintain my own toes. Then, for my nails, I asked for square and for whatever reason they felt they should round my edges even when I said no. She also cut me from the buffing she was doing. My Dip, was uneven, up close you could see the difference in shade from it not being dipped evenly. If you get dip, you know it's not something just anyone can do, and if you've had a poor dip job you can imagine mine. I will say the staff was over friendly looking, just not when they're servicing you. Everyone smiles when you walk in. My picture actually makes the nails look better than they are. I definitely won't be back. Too many nail salons to be mediocre. I've posted other nails at places I love and you can see the difference in quality. read more

Grand Nails Lounge - Dip nails - Nail Salons Near Me - Glendale, Arizona

This place is terrible! The staff is so rude! We were looking at the colors after we were told there was a 30 minute wait. One of the nail techs told us that we need to go sit down. We waited far longer then 30 minutes. And when they finally found us a seat no one came over for another 15 minutes so we just left. The receptionist seemed lost and couldn't deliver a straight answer on any question. The nail techs were rude and not welcoming. Will not be coming in here again. read more

Very beautiful nail salon. Came for their grand opening and they are doing 50% off services! Friday-Sunday! Gel is usually $30 and if you want ombré it's $40 so you will pay 20 only! Also brow wax is $10 so you will pay $5. It's a pretty big space here. They even have a bar! You can look through the colors and ask them to find the one you want. They even do nail designs here which is really cool! You can barely find a salon where they can do them. Signing in is now digital which is cool and you get points! read more

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This is the only place I go to get my nails done. Staff is always kind and do a great job on my pedicures. It is absolutely beautiful inside and always very clean. They always play fun music. I would highly recommend this place! read more

Also, adding to my review. If you make an appointment, 90% of the time they make you wait up to 45 minutes as this has happened to me. I'm so annoyed because this place used to be good and they probably have so many people coming that they don't care how many people they disrespect or do poor work on. ‍ read more

First time here and will be back! I think I counted 20 employees working, this place is busy! Took my husband on Father's Day so we could get pedicures. We got the $46 package- it was pricey (but still not as expensive as some other salons down the street). We got an hour of service and it was great. Everything seemed new & clean and everything they used on us was prepackaged. Our menu selection came with a Rose Scrub, Mask & cooling massage gel. The massage chairs work well and overall felt like we got a great service for what we paid! We had Hannah & Wong do our pedicures and they were great! We were walk in customers, I called to inquire about an appointment but she said just walk in, almost like they don't prefer appointments. read more

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Unpleasant and painful experience. I had an appointment for a full acrylic set. I'll start with the moment my tech walked in from just having smoked and didn't wash his hands, which should have been a sign but I was too nice to say anything and wanted to give him a chance. Then he tried to tell me that what I wanted wasn't possible (glitter fade from the tips) even though I pulled out one of their own examples and said that was what I was looking for. Eventually a glitter polish appeared, but he kept mumbling about powder, and went ahead with starting on my nails. After our disagreement on the glitter, he didn't have much to say, but he was actually nice to me, which helped a little. Until he got to the hard parts, of course, in which my nail beds and cuticles were in extreme pain and even bled. He was way too heavy on filing, and every time a nail chemical touched my skin it burned to where I had to squint past the pain. To quicken the story, I'll sum up the remaining issues. -Horribly uneven color application. -Ridiculous removal of the polish at the tips of my nails due to correcting his shape errors. -And worst of all, after my hands had been worked on by his smoker hands for almost 2 hrs, even after I washed my hands thoroughly, my hands smell like nicotine. I've since gone home and washed my hands twice more and the smell still lingers. It's absolutely gross. Nail lounge still gets a star (even though I can't give zero anyways) because I have gotten a pedicure there prior to today and it was a good experience. But you could not pay me to go back and give them another chance on an acrylic mani. read more

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If I could give zero, I probably would. My friend made an appt for us for nails and pedis. I needad an acrylic fill and she got new dip done. We were seated promptly, pedi chairs started, all seemed great. We chose our toe treats and polish shades and off we went. I can truly say that I have never left a pedi with feet that were LESS soft than when I came in. She used no base coat under the color on my toes. Weird choice. The massage was more like a gentle rub than any sort of massage. Generally, a sub-par pedicure. We moved on to nails. Ugh. I purposely made it 3 weeks on my original acrylics so we could hit the salon together on my vacay. Things began normally, remove current color, drill them down, fill them in.....but....the fill is entirely flat. There is an actual ridge where the fill is over my other acrylic. Note...these are things I noticed after my appt. Not once did she shape my nails or adjust the length or shape before she went straight in with gel. She didn't even ask me to wash my hands between drilling and color. They just have no idea what they are doing. My nails are terrible and I KNOW my regular guy is going to say something silly about them in 2 weeks. I'll try to add pics. The worst part is that I'm currently trying to keep my toe from being infected from whatever filthy tools they use on every client. All of the drill tools were filthy, from a dusty, dirty container. I never saw her pull a single toll from a fresh pack for my pedi or my nails. For being a month old, I can only assume they just have no clue what they are doing. 10/10 would NOT recommend and would NOT go back. Just the absolute worst. read more

Grand Nails Lounge - Lumpy pinky. This is all in the acrylic, not polish! - Nail Salons Near Me - Glendale, Arizona

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Honestly the lady managing and the girl who was assisting her was really rude and treated me really poorly because they couldn't find the color I wanted even though I offered to look instead of them so I didn't waste their time. The guy who did my nails was okay but In General they are all pretty rude and standoffish and I was complimenting them and trying to be as nice as possibly EDIT - one of my nails fell off only a DAY LATER... read more

Grand Nails Lounge - POPPED RIGHT OFF WHAT THE HECK - Nail Salons Near Me - Glendale, Arizona

Very great service , owner is always friendly when you arrive. Inside is so bright and always playing nice music. Also if you want a glass of wine they will give you a complimentary glass of it! So cool , we love it here and will be recommending it to all our friends. read more

My hands/ nails need to look classy and professional at all times, which is why I am very selective about who I allow to do them. I happened to come across Grand Nails Lounge a few months ago, and I am so glad I did! I don't think I could ever trust anyone else to do my nails. For years I was accustomed to the traditional white tip nail. Kelly tried something new with me and I am in love with my new look! It is still classy and professional- yet modern. I receive compliments all the time which makes me feel so good. In comparison to other nail salons, the value for the quality of work is amazing. I spend slightly less yet feel like a queen having her nails done in a palace. If you ever visit this place - you'll understand what I mean. The decor is gorgeous! This is the best looking salon in town. We're living in hard times right now because of covid. This place has taken all the necessary precautions. Each station has plexiglass separators. Each station has spray alcohol sanitizer which they use to cleanup. Additionally, every person in the establishment has a mask - they have signs posted up front encouraging everyone who enters. I must say I feel very safe here. You won't regret coming to this nail salon! read more

Grand Nails Lounge - Nail salon - Nail Salons Near Me - Glendale, Arizona

I understand every business is trying to navigate through these very muddy waters of re-opening their busines I have zero tolerance for owners who reprimand their employees in front of customers, especially when it is not their fault. I want you to know the owner made a minimum of four points of contact with me before this entire event occurred. I called to make an appointment for my mani/pedi as I understand that is what most businesses are requiring. The owner answered the phone when I called. I booked my appointment and showed up to the salon two hours later. I walked up to the podium and was greeted by the male owner. I checked in upon his request and then sat on the waiting bench. He then told me to go pick a color. He then walked over after a minute or so and walked me over to where I was to sit. My manicurist greeted me and we were on our way to happy hands. After about ten minutes I asked my gal to have a beverage. She waved the owner over. He came and went. He came back and set my beverage down, which Inthanked him for. He acknowledged my thank you and walked away. For the next hour and fifteen minutes I just chatted with my gal and watched the various TVs in the establishment. Many people were coming and going. Some had masks on, some did not. I was part of the crowd that did not have one on. When we were just about done with my nails, my gal asked the owner to fill my pedi tub with water. He obliged her and filled it up. About 20 minutes into my pedi I had noticed two women walk in and got sat down on the other side of the salon for their pedis. The owner quickly ran over to them with masks in his hand. After some conversation, the two women awkwardly took masks from him and put them on. He began scanning the salon, set his eyes on me and beelined it over. When he got to me he asked me to wear a mask. I said "after being here for over an hour and a half you want me to wear a mask? Even though there have been several people in here not wearing masks?" He said "Yes. You are the only one". I responded," I have a medical condition. I'm not wearing it." He told me I had to. I told him I did not. He then looked down at the pedicurist and started scolding her in their language. After he walked away, she began apologizing profusely saying she was sorry to not have reminded me. She also tried to tell me it was the law. I educated her on what a guideline is and told her it was not her fault. For the remaining duration of my pedi, the owner continued to stand by the front door and stare me down. As you can imagine this only continued to infuriate me. As toi can imagine thos caused an unnecessary scene which I found very embarrassing and infuriating. I did not enjoy my pedicure one bit. Had I been more prepared for that encounter I would have stopped my pedicure and paid for my mani and left. Why would you even think, as a business owner, this means of rectifying the situation was reasonable? When she finished, she walked over to her station. The owner ran over to her, scolding her again. I am 100% certain because she came back apologizing again for not reminding me at the beginning of the service. I gave her a good tip. When I walked to the counter to pay, the owner looked at me and pointed to a hand written sign on the counter the said Cash Tip Only. I said "Don't worry. I took care of her," with a tight smirk on my face trying to remain civil. He rang up my total. I said "do I swipe or put the chip in?" He instructed me to put the chip in. When I did, a screen popped up on the transaction screen indicating various tip amounts I could leave. The OWNER, took it upon himself, to reach in front of my face, in the middle of MY transaction, and tapped the NO TIP button. He then started motioning his head and pointing to the new ATM machine he had set up in there, for a fee I might add, clearly suggesting I take out cash to tip my girl. Again, I said "I took care of her." If anything is illegal, him messing with my financial transaction without MY permission is against the law. He needs a lesson in professional business practices!!! I will continue to spread the terrible experience I had here because it was THAT awful. I even waited a few days to write my review as to have rational behind it rather than just disgust. read more

Grand Nails Lounge - Beverage bar! - Nail Salons Near Me - Glendale, Arizona

Gorgeous place and the employees and owner are really nice. My daughter wanted Nails for X-Mas and she loved them Thank You Lien! read more

Grand Nails Lounge - Pretty nails - Nail Salons Near Me - Glendale, Arizona

Disappointed in the thin layer of gel on my nails and the short span they lasted. One week after my appointment and they look rough. Not worth the money. Note that I haven't even been doing any of my normal tasks like working or doing dishes; literally just been relaxing on vacation. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

I'm so sad and disappointed. I went here today because I am leaving for vacation in a few days. I've never been to this location. I paid $60 for a pedicure. The nail tech literally cut all my toenails down to the quick. The skin where they once were attached is red and painful. Just a few days before I leave on vacation vacation and it hurts to put on shoes. I paid extra for tips on my two big toes (so they would look long and nice for my trip) but they build them up with actylic rather than using tips. They are still short and one is incredibly crooked so they gave me back $5. I also paid extra for gel so they would be extra strong but now I have thick little nubs where toenails used to be. I won't be back less any of these places they broke my skin become infected. Such a bummer. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

Beautiful salon and all the choices for nails that you could possibly want. I took my daughter and both of us enjoyed our services. We will be back for sure. read more

Accommodating and professional. Three of us got pedicures. We didn't have to wait and we were walk ins. Beautiful salon. Massage chairs were nice, free beverages. Salon looked clean and well maintained. read more

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Went in there with a design and color in mind (olive green with a simple design). Talked to whoever did my nails, first of all, they didn't even have the color i wanted but she chose the color that was the closest to it and went to work after i agreed that it looked like green on the tester. Mid into doing my nails and under a uv lamp, the nails didn't look green but somewhat looked blue with a glow in the dark feature to it. Though i have a fear of confrontation at public places i didn't say anything. She got done and my nails looked horrible to the point where i cried in my car because they were nothing like i asked for. read more

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I cannot stop looking at my nails!!! I have never left a nail salon so happy. My artist Christine did an amazing job and took her time with the details. I showed her a picture of what I wanted and told her she could freestyle if she couldn't do what was on the photo but she NAILED IT ! That being said the customer service could use some improvement, but overall extremely happy with my service considering the many negative reviews! read more

Grand Nails Lounge - Bubble bath and dreamers clarification - Nail Salons Near Me - Glendale, Arizona

This is such a cute place. Super clean. Got me in right away as a walk in. I am making this my new nail spot. The girl that did my acrylics was so sweet and did an excellent job. I was lucky to have found this salon. Plus it's reasonably priced. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

Fourth time I've been here. It's near my house and very convenient... their point system does not work so it's pointless to try and accumulate any discount no matter how many you go here. They're usually running late and have to wait a very long time. I showed up at 9:30 ( right when they open) for a mani and pedi and by 11:30 I am still waiting for a pedicure. I got a black dipped powder, very thick even though I asked him twice to thin it out, and messy' would like clean it up. Will not be coming here again. I think four chances is enough and now I just believe this is their customer service read more

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It was awesome and friendly loved it. I got my vacation nails here and experience was great. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

So far I am not impressed, I walked in got seated right away and chose my SNS color. No one has said a word to me since. It has been 50 minutes and no one has come to the station I'm sitting at. Everyone keeps walking by looking and not one word. They have moved me to 3 different seats now. I waited longer than it actually took to do my nails. They are uneven, lumpy, and sticky. This was not worth the $50 I had to pay. Will not be returning. Also heard multiple people during my time there say how bad of an experience it was. Would not recommend. read more

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I started coming here once the nail salons re-opened in 2020. This place is gorgeous!!!Extremely clean! Family owned & run! Friendly!!! Go & tell them Donna sent you! read more

Walked into nail shop, very busy but male nail tech was open. Sat down politely asked if he could only use the drill to take off the top layer of dip and soak off the rest as to not damage my nailbed. His response was NO, I only use drill. When I asked why he couldn't soak them off his response was if you don't like it you can go somewhere else. I replied that one of the female nail techs soaked them last time I was here two weeks ago and response was well then find her and she can do them or go somewhere else! Who says that to a client? Advised owner what was said. No apology just oh we can find you someone else. Will never spend a dime in this establishment again with the burn and churn mentality that they don't care that your nails are being ruined by the drill just as long as they can get 3 clients in and out in an hour. Horrible customer service and business model. read more

I felt like I was in the Cosmo Hotel in Vegas! This place is stunningly gorgeous! I had to wait 30 mins for a walk in appointment but they did an awesome job with my pedicure, $25. The polish has not chipped much and it's been almost 2 weeks (I didn't get gel, just a basic AF pedicure). Love this place! But FYI, they take cash tips only, and the ATM fee is $2.50 (not .50 cents like they tell you) read more

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Grand Nails Lounge is so beautiful inside. I usually go for a gel mani or pedi and they always do great work. The nail techs are so nice and they are always super quick but very thorough. read more

Grand Nails Lounge - Gel Mani - Nail Salons Near Me - Glendale, Arizona

Went after seeing the ad on Facebook. The place is very nice big open and clean. Made an appointment for 5:30, did not get seen until 5:50 so I don't know what the point in making the appointment was. Originally wanted a mani pedi but after waiting I decided just to get a mani. The long awaited gel manicure was not worth it by the photos. The lady who did my nails was nice but after the long wait and how I was treated definitely would not go back nor would I recommend coming here. As far as the photos why they think this is a good job I have no idea but I was so fed up that I didn't bother saying anything to have them fix it I just wanted to get out of there. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

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