Great experience at Hacienda Jaguar. Beautiful location and very helpful staff. The booking process…read moreand communication before arrival were very smooth.

Spent 5 days at Las Villas in Puerto Vallarta. It's hard to find the words to describe our stay,…read moreeverything was perfect. Pre-trip preparations were easy to handle and the villa staff were so wonderful. We had a party of 14, but the villa can sleep up to 18. The entire property is beautifully decorated. The staff made us the most amazing food and cocktails. The entire stay felt luxurious and relaxing. Leaving was the worst part, but we will be back in the future!

Amazing location!! Beautiful penthouse!! Jaw dropping views!! This hotel is at the end of the…read moreMalecon which made it ideal to walk to the best spots of Zona Romantica. Just steps away from the beach, we had the best of both worlds- our own private pool and the beach all in what seemed like our backyard! Our private chef, Jesus, was phenomenal. Every dish had a flare of Mexican authenticity, fresh and packed with wonderful flavors. The only odd thing is that when you are in the penthouse, the elevator opens up directly into the unit. So, the maids and chef would already be inside the unit without you even knowing it. But, they were all so friendly and courteous to make sure they weren't disturbing us. The private roof top pool made all the difference to this trip. Loved, loved, loved it. This was vacation as it should be.

Once you figure out how to book, talk to your chef, it's all good from there. We were also able to…read morebook an in-room couples massage with the front desk. We had far too many rooms for just two of us, but had a blast. Looking forward to returning with the whole family in the future.

This was our first time staying at Pinnacle 180 which friends highly recommended to us. We were…read morehappily surprised it looked as good as the websites photos. Management certainly knows how to run a smooth, clean, friendly operation. We were greeted by Jennifer at the 24/7 concierge desk. She was helpful, patient and friendly. Over the next few days we met Daniel Alvarado at the concierge desk. He went above and beyond helping us, he was excellent! They both made our thirtieth anniversary celebration extremely special. When we were escorted to our ocean front one bedroom haven we were impressed with how well maintained the apartment was and of course, the magnificent views. To our surprise there was an anniversary card with a bottle of wine and glasses waiting for us. The waitstaff at the lobby bar and the maid service were all friendly. The Happy Hour is a fun and reasonable way to start the night before heading out to an evening on the town. A great Gay friendly location and neighborhood. We can't wait to return!

We love this place. Conveniently located close to the Zona Romántica. It's on the hill and the…read moreviews from the rooms and pool are amazing. Security is tight and they will only allow visitors from 7am to 11pm(they take the persons ID at the front desk and give it back when they leave) - for some this is a plus, others a negative. Everything is clean and new. AC is great and the bathroom is not too small. Overall a nice place. Staff are very friendly!

If everything goes well, then yes, this service provider makes it easy for the traveler but when…read morethings go wrong, there's no support and the property owner (who pays the fee) is given priority. I'd never recommend this company after our last experience when we were left with a horrible vacation when the property we rented had broken AC units and the owner refused to fix them which obviously, in the middle of summer, ruined every day of our vacation. The owner also refused to refund any of our rental and guess what, PVRPV offered no support even though their staff admitted the situation was awful. Look elsewhere for your rental or be prepared for being left to solve problems by yourself

This was our forth year renting through this amazing full service rental company. PVRPV.com is a…read moregreat company that offers a large inventory of different accommodations to rent and is full service. We have never been disappointed with them or the properties that we stayed at and all our friends that have used them as well, say the same exact thing. We have to give a shout out to our Concierge, Angel Cocula Reynoso. Each time he has given us great attention and service. He really added to our vacation experience and probably is the main reason why we continue to book through this agency knowing that we will be taken great care off and treats us well. Check out vacation rental company, you won't be disappointed. Be sure to ask for Angel!

Words honestly don't do Villa Estrella Mar justice--some places you simply have to see to believe…read more The property is exquisite in every way, from the beautifully designed accommodations to the way every need is anticipated before you even think to ask. The staff is exceptional (special thanks to Oscar, Juan, Arturo, and Lola), and their warmth elevates the entire experience. The openness and sheer scale of the villa create a feeling of freedom--you're together, but never on top of one another. Dining is a highlight all on its own, with incredible food and presentation at every meal. And having not one but two beaches just steps away is the kind of luxury that spoils you for anywhere else. Villa Estrella Mar is unforgettable. If you're considering it, go. It's even better than you're imagining.

Villa Estrella Mar is absolutely gorgeous! Every room has an amazing view, and the whole place…read morefeels spacious and welcoming. The staff was incredible and made the trip unforgettable -- the food was beyond delicious! The pool area is perfect for relaxing, and the poolside bar kept the margaritas flowing all day. It's also just a short, easy walk into town for great restaurants and shopping. I'll 100% be back to Puerto Vallarta and definitely staying at Villa Estrella Mar again! Villa Estrella Mar is absolutely gorgeous! Every room has an amazing view, and the whole place feels spacious and welcoming. The staff was incredible and made the trip unforgettable -- the food was beyond delicious! The pool area is perfect for relaxing, and the poolside bar kept the margaritas flowing all day. It's also just a short, easy walk into town for great restaurants and shopping. I'll 100% be back to Puerto Vallarta and definitely staying at Villa Estrella Mar again!

There are not enough words to begin to describe this little hidden paradise in Puerto Vallarta. The…read moreproperty is stunning and our Villa "The Beach House" was exquisite. The indoor outdoor living was so private that we slept with the doors wide open to feel the nice breeze and sound of the waves. The staff made the stay feel even more like paradise. Our chef Nestor, housekeeper Hilda and the wonderful Jose who basically was there for whatever we needed at anytime. We felt like family when we left. We left recharged and relaxed. Even cried a little to leave. We will absolutely be back every year.

My husband and I had the fortunate pleasure of visiting this gorgeous property and having lunch at…read morethe Beach Club. The view was spectacular and the food and service was outstanding. Thank you to Chef Nestor and Lalo for the delicious meal and service. Can't wait to visit again!

We had a great time at the pool but don't recommend. These were the negatives that happened:…read moreWhen checked in they out us on the 23rd floor we had 2 ambassador suites and one room was fine but the other had issues. The keys didn't work and when called they told us front desk is to busy you have to come down and hung up on me! Then our sofa sleeper was broken and the manager Jose Cordova basically said I needed to go see the new rooms and he was basically a rude guy and told me he would do nothing for my inconvenience and told me to contact my RCI. We resolved our problem by switching rooms becasue my parents didn't need a sofa sleeper and I told the front desk to not send up maintenance to fix it because my dad was going to take a nap and they sent them anyways. Now remember we are on the 23rd floor one morning the fire alarm was going off and we didn't know if it was a test or what so I called the front desk multiple times no answer. Well, better safe than sorry we climbed the 23 stairs down because we could smell smoke. when we made it to the area, the front desk had no idea what was going on on the 23rd floor and that if our alarm was going off and I told him I called a few times and he played kind of dumb and said I was in the back. he contacted the manager and the manager said that they have been having problems with the fire alarm on the 23rd floor. I asked why weren't we notified and he didn't have an answer? my dad has problems had to walk 23 floors down and my dad also asked the neighbor and they told him they were notified about the fire alarm. went at the front desk. I asked to speak to a manager and this time I spoke to Arturo Lomotil and he was rude and basically didn't apologize for what it happened and said that they have an issue having issues with the fire alarm, I told him we were never notified, and he said I'd like to file a complaint I would have to contact my RCI? experiences with management were horrible and a few things that happened were horrible. The beach is not swimmable. It is so rocky and so rough. The only thing that we enjoyed on our vacation was staying. Here was the pool and the swim bar had great bartenders and the Palapa restaurant had great service. I would like to give an honorable mention to Alejandra. I believe her name was she worked in concierge. She was amazing. I'm gonna give you two examples on why she was amazing when I was upset she handled me very professionally and was very empathetic and I had two children fly in from Boston in LA and when I had to say goodbye to both of them, she actually stopped what she was doing and saw that I was upset and gave me a hug. She deserves a raise.

Do not come here if you need rest and relaxation, they aren't ready…read more This was the worst decision. We got a "good deal" that turned out to be a complete nightmare. I recently had a heart attack and booked this vacation to recover. Originally they put us in tower 17, beautiful room with in bedroom jacuzzi / great view - but they immediately began construction that was insanely loud all day and night! Unbelievable noise, drilling into granite and stone, so loud it felt like it was in the room with us. We demanded a different room and they obliged, our new room had a beach view and we were happy, but truly we had no clue. The room is nearly 80f at night, 26c - unbearable. I'm used to 68-70f at home in NC where it's hotter than here somehow, 78-80f is sticky, uncomfortable, and a crisis for someone in heart attack recovery who needs sleep and to escape stress. At this point their only solution is to give us a fan that will circulate this unbearably hot air around the room. We already have a ceiling fan so I'm basically giving up on having a good vacation and it's made me want to go home. What would you do? Whatever you do don't book your vacation here. Nightmare fuel I will never forget. Even they try to give solutions but here I am 3 days with no sleep wondering if this is taking years off my life. Buyer Beware!

Residencias Molino de Agua is the premier condominium complex in Puerto Vallarta and where I choose…read moreto stay when in Vallarta. It is Located directly on the Malecon, on Los Muertos Beach and is steps away from Olas Altas shopping district in Zona Romantica; the Romantic Zone of Puerto Vallarta. The complex sits right next to the Rio Cuale where the river meets the ocean. Molino de Agua is less than 30 minutes from PVR (Puerto Vallarta International Airport). It's location doesn't require that you have a car because you are within walking distance to great shopping , galleries, sightseeing, and the best restaurants and nightlife Puerto Vallarta has to offer. The units feature balconies on both sides of the building. The large main terrace comes with fabulous views of the ocean, and the smaller balconies located in the bedrooms give you the sights and sounds of bustling old Vallarta and the Sierra Madre Mountains and city lights on the front side of the complex. The Residencias has it all: amazing gardens, infinity pool, 24 hrs. security, and access to the Malecon and Los Muertos beach. This complex is absolutely beautiful and quiet. This is NOT a party palace because the units are privately owned, and I highly recommend it for a comfortable, relaxing and centrally located stay.

So the building is beautiful with awesome view and in the old town. But what you have here is rich…read moreowners and owners that rent units out and the two are at war and the ones that pay the price are the renters. The staff is constantly saying stuff to the renters and it was NOT just our party we talked to 2 other parties having the same problems. The staff went as far as to call our room and ask our guests from a nearby hotel to leave, not due to noise just time to go. I could go on and on but no need but I suggest if you want to have a relaxing vacation look at other places. Do be fooled by the photos it's nice but truly trouble. I have need to Mexico a 100 times this is the first time I've ever had an problem.