Great place and great selection and very friendly. Got a wheelchair for rent. Will go back.read more

Personalized care and an honest business you can trust. I have used this pharmacy twice for 2…read moredifferent compound needs. Their prices are very fair and they have a quick turn around. I can't recommend them enough.

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

Columbia medical supply on Little Patuxent Parkway in Columbia md is ..................PERMANENTLY…read moreCLOSED............................. I drove 45 minutes to get stockings and they were closed for business. Their answering machine still states they are open for business. They should have respect for prior customers and leave a message on their answering machine they are closed for business.

Terrific! I called them up and not only did they have the iWalk 2.0 in Stock but she immediately…read moreoffered to assemble it. As a young guy, I figured I could but boy am I glad I took her up on the offer. I arrived 15 minutes later and she took the time to fit me, show me how it functioned and help me move around in it. There was no up charge either! This device has made all the difference in my mobility.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I bought an EZ FOLD AND GO Black Walnut Walker from LAWSON MEDICAL at 431 North Frederick Avenue…read moreGaithersburg 20877 on 09/28/2019 for $179.95. I also bought a Quad Cane Peeble Green for $54.95. I came home and found out that Walmart, Amazon and FSA store sell the same product for $129.00. Bed Bath and Beyond for $149.00 and you will get a coupon for one-time purchase (20 % off). YOU WILL PAY $120.00 and free shipping. I called the store on 09/30/2019 morning and spoke with the manager. I mentioned that your prices are way too high and I would like to return the product. The product has not been used and is in its original condition. The store Managers response was that their refund policy is to give a store credit only and I had signed a document before making the purchase that I agree to the refund policy. Upon telling the store manager that I will review the business and let potential customers know about your pricing and return policy, the store manager stated that, should I do that it will be a misinformation to their potential customers. Customer reading the review are free to validate the pricing of the product at the businesses I mentioned earlier IN MY REVIEW. Please be advised that the document that the store manager will ask you to sign before you make the purchase is to agree to the return policy of exchange and store credit only. HAVING A CUSTOMER SIGN A DOCUMENT TO AGREE TO A REFUND POLICY OF EXCHANGE AND STORE CREDIT ONLY, PRIOR TO MAKING A PURCHASE IS A BAD BUSINESS PRACTICE. CUSTOMERS REVIEW RETURN POLICIES. Refund policies encourage customers to commit to a purchase AND SHOULD COVER FOR greatest customer satisfaction. If you stand by your product and pride yourself on a stellar customer service experience you must have a policy where a customer should be able to get a refund on a product for any reason, should the product be UNUSED and in its ORIGINAL CONDITION. If a customer is not satisfied with their original purchase for any reason, handling the return professionally will ensure continued customer patronage and loyalty. HAVING A POLICY OF EXCHANGES AND STORE CREDIT ONLY ENSURES THAT CUSTOMERS MAKE SUBSEQUENT PURCHASE FROM LAWSON MEDICAL ONLY. PLEASE GIVE A SERIOUS THOUGHT TO YOUR RETURN POLICY. PLEASE PUT YOURSELF IN YOUR CUSTOMER'S SHOE. PLEASE HELP UNDERSTAND WHY A POLICY OF EXCHANGES AND STORE CREDIT ONLY AND WHY NOT A FULL REFUND IF THE PRODUCT IS UNUSED AND IN ITS ORIGINAL CONDITION.

This Medical Supply Store is well-stocked with supplies. I found exactly what I needed. The…read morecustomer service was prompt, efficient, friendly and courteous.

I just wanted to give them a "A" for customer service, even though they carried different supplies…read morefrom the type I that needed. The kind person who answered the phone went out of her way to offer ideas on other places to call, but didn't have to do so. I wish everyone were as kind.

Just some medical supply has been extremely helpful when I've needed them. They're also very nice…read morepeople. I only wish they were open on the weekends, but I realize they have their limitations.

We drove from Bethesda up to Gaithersburg on the suggestion of our home PT provider. I came in with…read moremy elderly mother and the salesperson was extremely patient, pleasant and helpful. We were able to get the appropriate mobility device and she handled all the Medicare and insurance paperwork. We will definitely come back as the need arises.

Delivery men Quan & Zack provided prompt and courteous service for my bed bound client. They…read morearrive in the small window of time requested and addressed my client very respectfully. They clearly knew how to take apart the old bed and install the new one because they were quick. The aide was able to check the controls while they waited. My first experience with Freedom Mobility and I and my client are very pleased so far.

I have to give this business another 5 star review. My wife scooter just suddenly running. The…read morelight indicated the scooter was fully charged. But no matter what it would come on but not move. Took it into shop this morning at about 9:00 and picked it up this afternoon. Running like it's brand new. Have to give props to Ty Butler, who worked through lunch to make sure my wife was able to get around. Thanks, my brother for the great service that I have come to expect from this establishment. This is the third time I have used them and they are true work horses. I works highly recommend them if you're looking for assistance in the area of mobility.