I have been using them for many years to help with concerts at the US Capitol building lawn. They…read moreare a truly professional organization. Their wheelchairs are in pristine condition. They are always punctual with on time deliveries and pickups to my location. A lot of my events require up to 30 wheelchairs to be delivered to secure locations. I have come to rely on Jey and his staff. They have an amazing work ethic and their service is the best.

Our organization has rented from Jebessa for some time now. He has always been very accommodating,…read moreespecially when someone needs a last minute rental. We recommend Express Mobility Services to anyone and everyone because there team never disappoints!

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.

Jorge was fantastic! Was very accommodating for my electric scooter need, quick to respond. I have…read morestairs to my unit and he was able to navigate them with easy. Will definitely use orthopedic mobility rentals again whenever I need a wheelchair or electric scooter. Thank you again!

We needed a wheelchair for Grandpa to attend a ceremony at MCAS Quantico. Jorge is friendly &…read morevery professional. Our rental was delivered to our first hotel in Woodbridge then picked up at our second hotel in DC. EXCELLENT service. I highly recommend for any family needing a rental for Quantico.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

NO STARS - Called the Grand Junction office at 4:35PM and the web says they close at 5pm and no one…read moreanswered....and, voice mail was full and would not take any more messages. I guess the Google reviews about terrible customer service are right. Wonder if their corporate office knows how poorly the Grand Junction office is ran?

I'm only giving a 1 because 0 is not available. I could have given probably a 4 star but not after…read moreRobert! This is the last place to get medical supplies as long as Robert is the Manager his customer service skills are horrible!!! If I did encounter good service from Joseph or another staff member Robert just blow that away with his unprofessional nonchalant uncaring taking customers orders personally as if it is his insurance paying for your medical supplies type of management. They are still using an outdated fax system that works periodically. When the fax is down you will not be notified. Your order process status is never correct or not ordered. It seems the work that Joseph does seems to look bad when Robert starts to micromanage instead of assisting, since it seems Robert thinks he is the only staff that can complete an order which is Robert is a hold up on customers order process by having to be involved in every order. He was rude and unprofessional. I've been trying for a week to get my medical supplies. Im in need of these item due to my ankle surgery. I've Pre planned and was working with Joseph. Joseph myself and my insurance representative was on a 3way call to verify and prove they cover my supplies she gave them verbal and her name. Then I needed another form from my Dr. that was done. So after all this back and forth and time I'm waiting Robert decides to personally think he should just get another Pre-authorization. I asked if this was his personal opinion Robert said yes! I asked for receipt documentation number who told him this? Robert told me I'll send you that tomorrow I'm not doing that now and hung up! Remember Robert is the manager! I called but to leave a complaint but that does not work it just hangs up, if you ask the lady that answers she just as rude her statement was when I asked to file a complaint " well Robert said he told you everything so that's it and hung up ( she was not African American) BUT LEADERSHIP IS LED BY EXAMPLE! AND FROM THESE PRIOR REVIEWS THE OWNER DOES NOT CARE ITHER ABOUT HOME THE CUSTOMERS ARE TREATED. GO TO ANOTHER MEDICAL SUPPLY COMPANY!!!!!

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

I have been a kind here since it was you have chef pharmacy. , I'm still a client here receiving…read moremedical supplies. And thanks for that nature period Granite that this company does have a good selection of medical supplies. And they do a pretty good job of giving the client what they need. There are times when they slip up and there are times when they don't seem to get it right. But for the moment, I will stay with them and. C. Huff 8/21/23 Washington d c

New Hampshire med supply store is starting to become my least favorite store my doctor ordered me a…read moremedical back support and it was the wrong size that they sent me I called them the same day that I received my order and told them that it was the wrong size the agent told me that my insurance was already billed and I had to wait until they investigated my order with the person who did it because she said that was the size I ordered when it wasn't I told her that the phone calls are recorded listen to that and you would hear the conversation that I had with the agent I then asked her what was the problem with me coming to exchange it out for the correct size and she told me that I have to wait for the store manager to call me back let's just say that I still haven't heard back from anyone this is the second time that I had a order issue with this supply store and th communication with them is terrible because they don't call back you have to keep calling them to get your problem resolved and corrected