I wanted to leave another review for Park Terrace after reading some of the recent reviews posted…read morehere. My grandmother has lived here for the last year, and since I live directly across the street, I am here almost every single day. When I tell you the staff and residents are what truly separate this place from anywhere else, I genuinely mean it. You will not find more caring staff members who treat the residents like their own family. They are constantly looking out for everyone and go above and beyond to make residents feel safe, comfortable, and cared for. The residents here are also beyond wonderful. From day one, they welcomed both my grandmother and me with open arms and helped her feel safe and like she truly had a place to call home. They also do an amazing job organizing daily activities for the residents, and I especially love their monthly vendor market. I truly can't emphasize enough how great this place is for you or a loved one.

I visit my family here often, and every time I'm there I'm impressed by how beautiful and well-kept…read morethe grounds are. The staff and residents are always so kind and welcoming, which makes the whole place feel very warm and comfortable.

The management and the staff here are great! The rooms and the facility are very well maintained,…read morewith an enclosed outdoor courtyard space that is well groomed. There is a great number of activities art games and even trips away from Brookdale for everyone's enjoyment and entertainment. There are two TV lounge/activity rooms to enjoy playing cards or watching whatever you want on TV or movies. Being that food choices are cafeteria style I do add some ingredients to make it better but most people enjoy the food here very much. I just read the other reviews. I disagree with Sherry's review in terms of treatment and maintenance. Her review was from 4 years ago and upgrades have been made and I can attest to management and the care that is given here big first rate. My opinion is Sherry had exaggerated expectations. A number of improvements must have been made in the last 4 years as I find it comfortable safe and secure to be here. No it is not a five-star resort but for an assisted living facility which I've been to a few this one is nice. There is the definite difficulty with so many of us in our senior years that need to feel comfortable and well cared for and a paramount necessity for feeling safe.

This place is horrible! Dirty, understaffed and full of negligence. The staff has no credentials to…read morenotice a medical emergency. Personal items are always missing and you will get the same answer every time by staff " I don't know, I wasn't working that day" The director Dora has zero communication skills and doesn't follow up or follow through when asked about an incident that occurred. They are all about the money, not the care of residents.

I toured several places and found this to be the best place for my Mom. I think at first the main…read morereasons being because all the room's exit into a main hallway, not to the outside. The other 5 places I toured with my Dad were way more expensive, not as nice, didn't have welcoming staff (one place had NO STAFF in the lobby during the 30 minute wait we had), and more. I liked this for more security, safety and home feeling. The rooms/apartments have a space right outside the door that you can decorate as a porch which was super cool. My Mom had two chairs and a table in her area and people would stop and sit to take a rest which would allow my Mom to meet new friends easily. The main hallway actually wraps around the entire building so on days it's not good to walk outside, a walking group will walk the halls on each level. This is also good for those that like to walk but shouldn't walk outside due to wandering. The staff is super friendly, nice and caring. They all make it an effort to know all the residents well and make them feel welcomed. They have lots of things to do also which helped keep my Mom busy. They have planned travel days to various stores and outings via their buses. They also will provide transportation to and from Doctor Appointment within the area. The rooms were very nice, clean, looked brand new for an older building. They had front door peep-holes and door bells, like an actual apartment. They provide local phone service and a 24 hour emergency alert necklaces for the tenants, but wi-fi you need to provide yourself (we got a discounted plan for $20 a month with Cox). The restaurant (I call it) is just like a restaurant. The meals change and you get a nice, customized, bound menu when you go to eat. Two meals a day is standard but you can purchase a third. There are also other services you can purchase if needed. Family is encouraged to visit for meals and the food is good. There is also on-site assistance services you can hire to help administer medication, take blood pressure, take on personal shopping trips, etc. My Mom really liked that they have happy hour every Friday at 4:30 and friends and family are welcome. Makes it a great opportunity to meet the other residents and staff. The inner exterior area of the facility is really nice and welcoming. One side has a heated pool and golf putting area, and the other side has a large pond area complete with turtles and ducks. Lots of places to sit outside and enjoy good weather. I wish my Mom could have stayed longer, but her condition worsened rapidly, but the facility accepted our 30 day notice of vacating before the year contract was up with no issues (due to declining health). Oh, you can have small pets here too, though my Mom didn't. It's definitely worth checking out.

I've lived long enough to know that no place is perfect, but what I've been seeing around here just…read moreisn't right. The food is rarely cooked properly. Half the time it's tough as leather, doesn't taste very good, and some of the meal combinations don't make much sense. At our age, eating shouldn't feel like a chore. Many of us look forward to our meals, and it's disappointing when they're consistently poor. And then there's Scott. My friend asked him one day why he puts cabbage on just about everything. Instead of giving a respectful answer, Scott said, "Because it's delicious," in a smart-aleck sort of way. It was rude and dismissive. Why is someone who talks to residents like that still in charge of the dining room? Today I waited nearly 30 minutes for a simple sandwich. Thirty minutes. That's ridiculous. The care staff aren't much better. During an activity, a lady politely mentioned that they were being too loud. They were carrying on, laughing, and making so much noise you could hardly hear what was going on. Sounded like a bunch of cackling hyenas. Instead of showing some respect, they told her to hush up. I heard it with my own ears. What bothers me most is that many of the staff seem lazy and uninterested in helping residents. Too often they're standing around talking while residents are left waiting. We pay a lot of money to live here, and we deserve better than that. My wife and I have been here a long time. This is our home. At our age, packing up and moving isn't as simple as people think. We shouldn't have to consider leaving just because nobody wants to listen to the residents. The Executive Director needs to spend less time listening to department heads and more time listening to the people who actually live here. We're the ones paying to be here. We're the ones experiencing these problems every day. All we're asking for is decent food, respectful staff, and the quality of care we were promised. A Concerned Resident

This team is amazing, Caregivers are attentive to residents, food is great!! the home is beautiful!…read moreClean and very inviting! Definitely recommend for anyone looking to get their love ones taking care of. They have activities that fits everyones needs!!

My family was fortunate enough to have learned about Golden Age from a very trusted source who…read morepersonally used them. I hope this review serves the same for anyone faced with the very difficult decision of where your loved one should reside. My grandmother moved into the home in approximately January of 2007. I can speak for the family when I say we have been blessed and will be eternally grateful to Gabriela and her staff for the 8+ years of outstanding physical and exceptionally loving care of my sweet Grammy. Of course, all of the basic care was provided. Meals, personal care, medication monitoring and health care coordination. But it was the all the little things that added up as well. The birthday celebrations, holiday parties and the personal touch of dedicated consistent care givers that made such a difference for us. This group home provided our family great peace of mind. My Grammy was very happy there; she was safe and loved. I just cannot give a more glowing recommendation of Gabriela and her team. Thank you!!! Lynn Bryan

Deer Valley is a very loving community that goes the extra mile to show love to our senior…read morepopulation. I have worked here for over a year and our management team is fabulous. I couldn't of chose a better place for employment. Everyone is welcome here at Deer Valley!

Best Senior Living in Phoenix. Welcoming and caring team, amazing food and lots of fun activities.read more

I checked out quite a few places before deciding on Sues Place!…read moreThe care givers were lovely and went above and beyond and took very good care of my mom, even showing her love! She was always clean and well fed they were open to any suggestions we had! I am forever grateful knowing she was in good hands 24/7! Thankyou Mary For all you did for my Momma/Gloria

I have worked with Sue's Place for many years and as a RN, I can confidently recommend this home…read more Mary, Sue and all the caregivers go above and beyond to provide a safe and loving home for all their residents.

Lynette's Care Center is owned and managed by incredibly caring and professional people. It is a…read moregroup home with space for 10 or fewer seniors. There is always staff onsite, and residents are treated with kindness and respect. The owner, Mariana, is the lead staff member, and she cares for every resident as though they were a member of her own family. There is no cookie-cutter approach to life here. Some residents are highly independent and stay busy in their rooms and with visiting family and friends, while others stay visible in a main sitting room watching television and otherwise passing the time. Residents receive healthy home-cooked meals, and a visit in the morning often means being greeted by the welcome fragrance of a chicken stew or other soup cooking on the stove. The house--an expanded, converted ranch house--is filled with light from skylights, and in many bedrooms, arcadia doors through which light spills. There is an unused, but well-maintained and fenced, swimming pool in the backyard, next to a gazebo covered with bougainvillea. Five years ago, my mother had a major stroke and was no longer able to live independently. We found her an (other) assisted living group home in Phoenix, after being dismayed by the highly mixed reviews for larger facilities. She did well at that home for a year, but it was clear, after a more serious fall and major surgeries, that the first group home was not going to work for her once she was no longer as mobile. Lynette's Care Center came to the rescue with all-in-one care: visiting doctors and nurse practitioners, eye care, hair care, and highly personalized assistance with the activities of daily living. Mom lived here for 4 years, until her recent peaceful death at age 87. She always felt well-cared-for, and loved the staff (and the food). Because of Mariana and her assistants, Mom was able to live without pain (and with many fewer medications than when she arrived) for several years more than she (or we, her children) had hoped. It was a good life at an excellent home.

We contacted many home-care providers, Griswold was they only one who answered our questions…read moredirectly without telling us to look at the "google reviews", or saying it could be a problem getting care givers to our location. We were favoring them when we had one more question, and sent an email to Dustin; he answered it promptly even though it was late and he WAS ON VACATION (which we found out from another staff member). Their caregivers were good. And showed up when scheduled. We even had a incidence when one of the caregivers had a last minute transportation issue, when due for a night shift. We received a call from Taylor to advise us that she was working on a replacement, but if she could not find one SHE WOULD COME HERSELF. They furnished us with all of their licenses and insurance to assure they were fully insured and licensed. We are glad we chose them!

From the owner: Griswold is an award-winning pioneer in the home care industry, with over four decades of…read moreexperience and a storied legacy of compassion and integrity. We believe Care Professionals are the foundation of our success, and people deserve to live where they love as they age. Our commitment to innovation is based on our desire to improve the lives of everyone we touch in the communities we serve. "Live Assured" is the promise we make to everyone we touch: let Griswold help, so you can live without the weight of worry.

My Mom loved it there. Everyone is friendly and dedicated to caring for you loved one. Elsa the…read moreowner is very protective of those I her care. I could not ask for a better place for my Mom. She was happy, safe and well cared for. Daily activities for the residents and Tea party Tuesday. Just perfect. Clean, safe, caring and uplifting.

Ella Tesfasion is the most caring person I've ever met. My mother-in-law was a resident at…read moreComfort Assisted Living for almost 2 years. She got the best care possible from Ella and her staff. They took care of every single thing my mother-in-law needed and wanted..better than I could have done. Always with love and compassion. From the day she moved in until the day she passed she never had a single day without a smile . There aren't enough words to express our gratitude for all Ella did . Thanks so much!

I was brought to Freedom Plaza after scoliosis surgery. Most of the staff were awesome including…read moreCNAs Henrietta and Angela, who showed me extra care. Nurses Isabel and Favi were especially caring and kept me up to date on my meds. Chance in Physical Therapy was great to work with. He was tough but let me goof with him giving some humor to something I really didn't want to do. He gave me the skills I needed to come home. Was rehab where I wanted to be? No, but after a few days things became normal and I was very glad I had their help. Kathy B.C.

My husband broke his hip in February 2025 and needed a rehab facility after surgery. We chose…read moreFreedom Village Rehabilitation in Peoria, AZ. The Occupational and Physical Therapists were knowledgeable and friendly! They allowed me to observe, ask questions and interact so that I was better prepared to help my husband with his transition home. In addition, I was extremely impressed with the case manager who gave us detailed information concerning what our insurance was responsible for during my husband's recovery. She also communicated with both of us and prepared us for when Bruce was being released from Freedom Village and what equipment he would need to have a safe transition back to our house. She also communicated with home healthcare and we now find it easy to schedule home visits with OT?PT therapistS. We both would recommend Freedom Plaza rehab to anyone recovering from an injury or illness.