If I could give zero I would, and I was an employee. If you care about your family or who ever…read moreyou're planning on putting in here. Don't. Think twice. They don't care about the employees or the residents. All they care about is money. Management is god awful and make everyone hate it here and the good staff leave. They place is completely outdated, the food is mediocre at best, management is terrible, some of the staff are cool and do care, but it's outweighed by how awful everyone else is, most of the management has been there forever and they need a full overhauls. Go to literally any other retirement community if you care about your mom, dad, grandparents, whoever. Do not put them here.

I perform at The Springs for their happy hours and have interacted with the staff and residents…read moreover the years. It is always a positive, friendly experience. Tim in activities and Mary at the front desk greeting everyone are just the best to work with. I've seen them interact with the residents and it is obvious the residents love the care and service that they receive from them.

As a professional photographer, I work with a variety of senior living facilities and by far,…read moreHeritage Communities and all of their Orchard Pointe locations, including the one here at Arrowhead are at the top of their class! There is so much JOY in the residents and the teams that work with them and there is a true sense of comradery, family and connection. As seniors age, mental and physical capacity may become diminished, but there is still so much spark in the residents I have worked with here and I truly believe it's because the teams working for the communities foster such a wonderful spirit of love and togetherness. They speak hopefully, lovingly and faithfully and it really reflects in the faces and eyes of those who live here. They are committed to loving the residents and you see it! I am not just saying this because I have worked with them for several years doing marketing photography, but because I truly do see a special difference in these communities. Heritage is truly top-notch and a place I've already started comfortably recommending to family friends, because I believe they have something truly special.

In a time of great anxiety I was touring multiple facilities looking for a place for my mom. This…read morewas our first place and quickly became the standard I set for the rest that I toured! Yvette took me through the whole facility. It was warm, welcoming and so peaceful. Mom would be staying in the memory care. It was so safe, quiet and very intimate. It's set up almost like a Montessori school. They only take around 20 residents in the memory care. I was so grateful they had an opening for her! They have a ratio of about 1 care giver to 5 residents. They had amazing safety systems set up for caring for their residents! We had superb gentle nurses and caregivers like Arrietta and Delores! They looked after mom like she was their own. So protective! There was Pablo who at nights would stay close and talk to mom's room/door so she would feel comfortable and sleep! From the moment she arrived at Orchard Point earlier than expected, Yvette and Patty the Director took such amazing care of her. Even answering their personal cellphones late late at night on our first night there. I was expecting voicemail but they took my call and jumped into action! They quickly helped with any accommodations she/we needed. They helped us as her family find support for her! They and all of the staff in the Memory Care are a family! It felt like home. The residents mom spent time with were so happy. Everyone was active, clean, needs being met! There was not one single resident who wasn't being loved and cared for! Orchard Pointe was such a blessing for us in a painful journey! They took care of us! They took care of us so we could set back and breathe! Orchard Pointe is a Home and a Family! My mom has passed but we will be eternally grateful to have found Yvette, Patty and everyone at Orchard Pointe! They truly love and care for their residents and their families! Thank you everyone at Orchard Pointe for taking care of Mom and me to!

Sam and the gang are great people, They have strong Christian vibes which I appreciate for people…read moretaking care of my dad. Dad enjoys the good food and the staff are kind to him, he also does some light work by his own choice which the staff allows to give him that sense of home. He likes to blow leaves and he says he occasionally assists with trash or drying dishes. He feels very at home. For me I notice that he gets good medical care and the team is very communicative with me. Many services are performed on sight. Initially, I looked at a ton of reviews and toured a few different facilities for memory care around the valley. This was the only place that I could see myself being happy if I was to be living in a memory care facility or group home. It feels like a regular very nice house with caregivers. It's a difficult decision to put a parent in a home, but in this case I felt I made a great choice. Dad is not capable of living with me as I have too much responsibility at home and his care needs are vast, and yet, he is not so sick that he needs to be in a hospital setting and I'm sure he doesn't want to feel he's in some sort of institution. This strikes a wonderful balance of home and community while also getting extremely high quality care. Thank you

Anthem Senior Manor has been amazing. The staff is what you look for and evaluate at these types of…read morefacilities. Then you look to the environment, including the Home itself, the amenities, and the activities that are coordinated. This home checks all the boxes. We have had experiences in the past, and this one surpasses all the other homes that we have encountered. Definitely an A+. Very professional very personal, very clean and very organized. I would recommend you visiting Anthem Senior Manor before you place a loved one. We feel Mom is safe and well taken care of.

My 88-year-old grandmother has been at Atria for over two years now. She has had excellent care…read moreand above and beyond care with every staff member she experiences and has interaction with. We are very blessed to have her there. It's also nice that she gets house cleaning once a week and laundry done once a week! A great place to have a loved one live . Thank you Atria for your excellent care.

I recently moved my father into Atria. I'm so excited for him to be there and enjoy the amenities…read morewhile also having the ability to live independently in his cute little condo. I also get to have the peace of mind knowing he's safe and comfortable. I especially love that the care team will assess his level of care needs frequently and adjust them as needed. To me Atria is like a cruise ship. The place is huge and has so many things to offer. This will especially be helpful during the hot summer months. I finally feel like I don't have to worry about him and I couldn't ask for more than that. Ask for Rosy- she's amazing!

The management team and staff have been consistently caring, efficient and resourceful. There are…read moremany amenities and activities available. The common areas are well maintained and kept very clean. It's a safe, lovely, and peaceful place to call home, especially for those who are 55+ years old and/or have physical/medical disabilities.

The Olive Ridge community and staff made me feel right at home. They made the move in process a…read morebreeze and I quickly became involved with community events and activities.

Five years of investigative journalism curiosity, and concern exercised at four different senior…read moreliving places from fall 2019 until now, gave me the incentive to move into one with a shining"star" award in Senior living. what a relief to move away from that which is fraught with negative negligent and inexcusable behavior directed toward our most precious assets: our seniors. U.S. Senior living offerings are pandemic with misbehavior directed toward our elder humanity, which often has the effect of nullifying their existence . I was privy to NIC meetings, and I taped extensive meetings where investors clarified the meaning of what senior living really is , simply "real estate" with a steady stream, guaranteed by the inflow of walking talking gullible seniors and outflow of their bodies to whatever place they have prearranged their final disposition, if they have even done that! So I escaped senior living and fled to downtown Phoenix where I reinvented myself as JK Emerson Smith, my nom de plum, lived in a 24 story, high-rise, surrounded by ASU students and young professionals for almost a year and a half? While living there I was infused with their energy and vigor..... I felt desperate to never ever again live around "old people" and then what do you know? I landed on a 40 acre piece of property that feels like it was transported directly from heaven: a nonprofit, basically resident/volunteer run, operating with a likeness to an HOA called the GCA, and is not dependent upon squeezing every dime out of every Senior on limited to moderate incomes. In addition, this campus is staffed, with what I can only call caring, dedicated individuals, infused with the deepest desire to support, help, care about and look out for their senior residents. While I'm not easily impressed, I am not easily fooled..... except for not realizing that Senior living communities have a habit of over-promising and Under-delivering. One example might be the promise of "three chef prepared meals daily", while failing to explain the chef works at Stouffer's! Here where I live the Casitas are cozy representatives of the individual taste and style of the residents living within, and thankfully not the type of exterior that resembles a mental institution or prison. If you see a Community, which displays repetitious likenesses, for example, gravel instead of grass, no flowers, simply a sterile atmosphere and appearance, take note immediately and run like hell! I can almost guarantee that what you see on the outside is indicative of how leadership will act internally; that's institutional, thinking and I no longer live in an institution. I found a home ! Indeed, a home that respects my prior experience enough to give me a TV talk show weekly to interview the residents on the campus here so everyone can meet their neighbors and have the opportunity to present their previous skill sets, accomplishments, and successes, as well as perhaps talk a little bit about the failures that led to them being successes . When I vetted those NIC meetings, never once did I hear anyone mention concern for the quality of life of a senior resident. Pay attention when analyzing where you think you want to live . If the leadership decides that they want to turn everything into a low maintenance residential institutional type epicenter that simply caters to the famous revolving door of seniors with wallets, run the other way!! If you decide to run my way, you can appear on "Stories from the Porch", or better yet Google that title and add JK to your Google search and have a look at the stories told by the residents who live here and how they differ from the smiling artificial seniors in the ads for other senior living "facilities".... partially because this isn't a facility. This is your home! in closing, I can only tell you that I love my housekeeper. She spends an hour here paying attention to how clean things are. I love the food the choice of restaurants on the campus I love the staff in the fact that no matter what kind of a problem I may face I don't have to face it alone because there's someone here on this campus that I can talk to . You have the rest of your life ahead of you. Make sure you spend every single day wisely! You are now a human ATM machine in the eyes of the FOR-PROFIT "retirement industry" and don't give anyone your pin number.!! Furthermore, (and because when I say "closing" I'm never really close to closing) lose the title "Senior citizen" and when you move here I'll award you a V-POW badge....."veteran, vintage or valuable person of worth". Just move in and ask for JK. Everyone knows what the term "bang for the buck" means and you'll be shocked at clearly you'll come to understand that phrase when you do business with a nonprofit.

I moved my husband with late stage dementia into Glencroft in January of 2025. It seemed to be a…read moregood fit. I won't speak on the issues he had, but only general things that I witnessed at the facility. Under staffing, a problem at most facilities, is also an issue here. Some of the staff truly cared but seemed to be very overworked and couldn't do for residents what I believe they would like to have done. Others were there for the paycheck. Things that really bothered me: nobody helped get hands washed before meals; there was a pitcher of water sitting out for residents, but most days there were no cups, and most of the residents were incapable of getting it or knowing they needed to drink which is so critical in preventing UTI's in dementia patients. The cups for meals only held about 5 ounces of liquid and no one offered refills. Hubby's underwear was not changed daily. Washcloths never seemed to be used; it didn't appear personal care was taken care of; his personal care items were in a locked drawer, but never seemed to be used including his shampoo and body lotion. The food was edible, but barely. I witnessed the woman in charge arguing with a dementia patient. But my biggest complaint is the lack of activities or things to do for the residents. There was one TV with several comfy chairs for well over 20 residents, but nothing else. They were left to wander or sit and stare. I visited 5-6 days a week and engaged him in water painting, playing ball and cards while he could, but that's not enough for someone suffering with this awful disease. I tried arranging for volunteers to go to entertain the residents, but though the facility said it would be nice, they made it next to impossible for volunteers to go. My hubby acted out and was kicked out after 2 months but I'm not surprised. I would act out too if left in those conditions. Perhaps Glencroft is good for independent living, but not for memory care.

This was such a great opportunity to visit with the residents and kind staff…read more Can't wait to visit again and meet all the new residents. Wonderful events geared towards the residents

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

I wanted to leave another review for Park Terrace after reading some of the recent reviews posted…read morehere. My grandmother has lived here for the last year, and since I live directly across the street, I am here almost every single day. When I tell you the staff and residents are what truly separate this place from anywhere else, I genuinely mean it. You will not find more caring staff members who treat the residents like their own family. They are constantly looking out for everyone and go above and beyond to make residents feel safe, comfortable, and cared for. The residents here are also beyond wonderful. From day one, they welcomed both my grandmother and me with open arms and helped her feel safe and like she truly had a place to call home. They also do an amazing job organizing daily activities for the residents, and I especially love their monthly vendor market. I truly can't emphasize enough how great this place is for you or a loved one.

I visit my family here often, and every time I'm there I'm impressed by how beautiful and well-kept…read morethe grounds are. The staff and residents are always so kind and welcoming, which makes the whole place feel very warm and comfortable.