Horrible customer service, then if you mention it in a review, you get badgered by its employees on…read moresocial media by being called "an attention seeker" or an "outright liar." I`m as reasonable as they come. Pretty much not making a fuss unless it is warranted. But when a business doesn`t respond to a customer issue in a timely fashion, says they won`t help resolve the issue because you gave them a poor review, and has its employees harass you on a public forum, I`m going to give my opinion. If you are looking for boarding for your pets, please do your due diligence. Investigate and review! Your pets are your family. Do not use The Dog Shop. You may not get the same pet back!

My dog ran out of food they said. We brought more into them and when dog was picked up it was thin…read moreand emaciated looking!! Never told us she wasn't eating but that she ran out of food???

From start to finish, I was happy with the service and care my dog and I received. Calling to…read moredetermine if I needed to bring my dog in was easy and I was able to get an appointment pretty quick. The front desk staff was friendly and helpful. Both the tech and doctor were absolutely amazing with my dog. You could tell they truly loved dogs and their jobs. I was given all the options and not pressured into anything. I chose to do the testing just to be certain. Thankfully, there was nothing major wrong with my dog and we were prescribed some meds to support him while he got better. It seemed to be the best experience you could have when having to take your pet in for an emergency. Hopefully, I don't ever have an another emergency, but I am relieved to know I have a nice place close by to take him if I have to. Dr. Braun was amazing. She was genuine, patient, friendly, and it was obvious being a vet was her true calling! She gave me her thoughts and told me my options but didn't pressure me into anything. I felt confident that I could trust her opinion. The tech we started with was also super friendly and caring! I wish I could remember her name. She attentively listened to me rattle off everything I could think of and was awesome with Finn. I was happy with absolutely everyone we interacted with from start to finish. Everyone was GENUINELY friendly.

Was able to get a quick appointment with a concern for my older dog. The appointment was on time,…read morestaff was quickly with me, attentive, and informative. My dog loves to go there!

I couldn't ask for a more caring group of people for my dogs. They make sure they play and they are…read moreloved. I always get picture updates and when I call to check on them they don't brush off the nervous Mommy moment they tell me just how my fur babies are doing. When we had to recently send one over the rainbow bridge the entire staff took the time to write a card to us and let us know they were thinking about our family. They have welcomed our newest addition with open arms and after a day at doggie day camp she is wiped out! Thank you all! Love y'all and everything you do!

I was apprehensive about leaving my dog in a kennel. I've been a dog owner for 20 years and have…read morealways had my family care for my dogs. Rosie is an 8 month puppy, and I realized she was just "too busy" to leave in the care of my older father. Drop off went as planned as explained on their internet site. I do suspect that they are strict with drop off and pick up times (as well as vaccinations) which was well explained in advance. I was more concerned with pick up and expected Rosie to be a hot, stinky mess. When I picked her up, they explained that she was shy for the 1st day or 2 and then had fun playing with the other dogs. She ate all her food one day but would pick the next. Completely in line with her personality. I expected her to smell like kennel, and suspect they may have given her a bath along the way. She smelled like a dog that had been shampooed about 2 to 3 days before. Appreciate the fact that they kept her clean and bathed her, if needed. She had dirt on her nose at pick up, completely in line with her personality. They also explained that she could be nervous for the next day or two after pick up. I reunited her with my older dog (left with my dad) on the day of pick up. There was hostility between the two dogs all day. I note that I did not give Rosie a bath that day as she appeared clean, and I was just too tired. I expect she smelled of other dogs which may have added to the hostility (and nervousness which MY DOG explained). I gave both dogs a bath the following morning and they were best friends again and hostility was gone. I would recommend this kennel and will use MY DOG again.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

We are very happy to have found Jolette! She is a great communicator and responds promptly. Jolette…read moreis so sweet and loving with Jack, our bichon-poodle. We are very happy with her attention to detail and thrilled to have a mobile groomer to focus on Jack for a thorough grooming in the shortest amount of time. Thanks Jolette for your excellent service!

From the owner: Grooms by Jolette is Premium Mobile Grooming that goes above and beyond to provide exceptional…read morecare for your furry family. With our convenient and professional services, we offer much more than just grooming. Our dedicated and experienced groomers are passionate about the well-being and happiness of your pets. We understand the importance of convenience for busy pet owners. That's why we bring our grooming salon right to your door. Our Van is equipped with all the tools and facilities to provide a stress-free grooming experience for your pets. Our groomers are trained to handle pets of all breeds and sizes with the utmost care and attention. From a refreshing bath and haircut to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets looking and feeling their best. We use only premium products to ensure a comfortable and enjoyable grooming experience. Along with our grooming services, We also offer drop in pet sitting. If you're going on vacation, our pet sitters are here to help. You can trust us to ensure your pet receives the care, attention, and exercise in their own home. Our pet taxi is perfect for times when you can't pick up or drop off your pet yourself. Whether going to the vet, moving, or even to the airport, our service provides safe and comfortable transport. With our exceptional mobile pet grooming, pet sitting, and pet taxi services, you can have peace of mind knowing that your loved ones are in safe and caring hands.

We had to take an emergency day trip and didn't any to leave our four month old Mini Schnauzer…read morealone for 9 hours. We called and asked if they could fit her in the next day. They said absolutely if she had all her vaccinations which she does. We arrived and they were so nice to her and us. We were given a link to keep an eye on her throughout the day, she had so much fun but was a bit shy! They took her to eat with them making sure she had a bit extra care. When we arrived they brought her to us with a gift bag filled with toys and treats for her and us. We were told she had an amazing day and was welcome back any time. We asked about how to pay and they informed us her first day was free. We were absolutely speechless, it isn't very often that a business cares and truly appreciates our business. We were also impressed at how they loved each dog that walked I. As if they were their own. I will definitely be taking her there for many of the amenities and services they provide. A huge thank you for taking the time and loving what you all do.

I've had both my dogs boarded for vacations and have been very happen with the attention and care…read morethat the individuals who work there pay toward my animals and others from what i can see on cameras as well as the interactions i've heard when we drop off and pick up. The dogs are on camera for the most part when the staff are there and i sense no stress from either my french bulldog or weimaraner. i recommend paying for some of the extras , like individual play time and walks as well as the going home bath to get that kennel stink off. In the end there buisness is well run, clean, and the staff are kind. Really appreciate them and the hard work they do for our pets in this community. See yinz soon! :)

Brett is a fantastic dog walker who is always on time and prepared for whatever weather is thrown…read morehis way. After my previous dog walkers upped their prices for shorter walks, I was so happy to find Brett, who offered longer walks for less money! It is great that my high-energy, 1-year-old pup can now get full 30 and 45-minute walks during the work week. Brett is very flexible and accommodating, and I appreciate that it's always him who shows up to walk my dog. The consistency is fantastic, and so is the fact that he's licensed and insured. It's a wonderful moment during the day to get photos and a walk report, and I can't thank him enough for the peace-of-mind he provides as a trusted dog walker.

From the owner: Pittsburgh Pet Sitting & Dog Walking, LLC is Veteran owned and operated. We provide services for…read moreyour pets customized to fit you and your needs and will provide a picture and detailed information on each and every visit through text message or email. We guarantee that your pets are in the best hands as we have 5 star rating from all our clients!