I cannot think of any other business where competent service, flexibility, availability, and…read morecompassion are more important than for a funeral home. My family has always used Ferfolia Funeral Home for several important reasons: 1. Their staff are the most professional, caring, and down to earth people. They are prepared, organized, and wiling to accommodate to the needs of the family. 2. The funeral home itself is spacious, nicely decorated, and offers facilities to hold large groups for snacks, and meals, if needed 3. Their ability to coordinate the various "moving parts" is exceptional. They are able to communicate with churches, cemeteries and various family members with ease. 4. When working with the staff, you really get the feeling of "being taken care of."

They messed up my brothers obituary twice. The got my name wrong in the Plain Dealer and were…read morecalled to fix it. The following week the sent the wrong name to the Aurora Advocate.

Great funeral home to have services at, everything was very seamless. Everyone was respectful and…read morekind

Everyone here was so kind and helpful in out time of need. From start to finish. Thank you!read more

I found myself in the unthinkable position of needing cremation services for my mother. I…read moreoriginally chose another place but when my mom actually transitioned they didnt answer the phone. So I called my back up option and boy am I glad I did. They quickly came and offered their condolences. They were very sensitive to us. They even told us to let them know when we were ready to close the bag. Upon leaving they gave us a card and told us to call to set up a time to come in. The following day my brother and myself went to the Steinbauer funeral home in Solon to meet them and pay for our direct cremation (unbeatable price btw). They were professional, helpful and informative throughout the whole process. The guy that lives on the premises (tim maybe) even offered to get a lock of hair for me. Something so small and intimate yet I was to bewildered to think of it but I am so glad I have it. They walked us through the process and gave a us a loose timeline on what happens next. I already had an urn and cremation jewelry (they did not mind putting ashes in the extra pieces) to leave with them. The day of the memorial I went to pick up the urn but there was some confusion and it wasn't quite ready. I was able to take the urn with me to the memorial but would need to return for the paperwork. The guy that lived on the premises (Tim maybe) said we could stop by after the memorial regardless of the time and he would take care of us. We showed up at about 1030pm or so and he was so gracious. I would say that they went above and beyond for us and I would recommend their services to anyone.

Cheap prices equal cheap service. My mother's cremation was preplanned so i thought this would be a…read moresmooth process. I was in the funeral industry for years so i understand what is needed for good customer service and to help a family have arrangements completed efficiently. Took hours for them to come to transport the body to the crematory. I had to track down the funeral director for the paperwork needed for cremation to take place. The remains were not ready when the funeral director said we could pick them up. I had asked for fingerprints to be obtained and after many negatives i wouldn't believe they would even be hers. Don't use this service unless you want more stress at an already stressful time.

Never in my life would I have thought to write a review about a funeral home, but here we are. Lou…read moreRipepi was not someone I knew, or would have been in my circle. But when the unthinkable happened my husband quickly reached out to Lou. He told me not to look anywhere else he is someone you can trust. When the moment came all of the details were taken care of and highly organized. Then came the moment where we had to sit with him and discuss next steps. I had no clue but he patiently guided us and made sure every thing was carefully thought of with no rush. His employees were EXCELLENT! From choosing the casket, getting the right image and verbiage for the obituary. Making sure that they had a few pictures of her so that they could apply right makeup and hair style, it was amazing. I'm glad that they had our back. The day of the viewing, the father who led prayers and last rights all amazing. The procession to the cemetery all so beautiful. Lou our family is forever grateful. Thank you from the bottom of our hearts. Excellent value for the casket we chose and everything else. Just sit with him and have a chat, I'm sure he can work with different fair budgets.

Lou and his entire staff were so compassionate and caring. Lou has taken care of our Family for…read moredecades and we would never think of going anywhere else when losing a loved one. Thank you Lou for helping me when my husband passed.

Donovan Funeral Home in Mogadore provided our family with so much compassion and support as we…read moremaneuvered our way through the loss of our loved one. James and the staff were extremely professional in all aspect of planning, preparing and making certain that we, as a family, were taken care of during the worst day of our lives as we said goodbye to our loved one. We would highly recommend their professional service when a family is in need of making final arrangements for a loved one. The Baddeley Family

I cannot recommend Donovan funeral home enough. They were helpful, caring, and considerate during…read morethe unexpected passing of my mother. They put our minds at ease and the presentation was flawless. It is so nice to have a local establishment that truly cares about you and your loved ones in this difficult time. Thank you James for your great service. The Bowers/Rutan family.

They truly are the affordable option and the only family owned Jewish funeral home! the others are…read moreowned by large corporations now! It was good to see Shapiro is still a Family business!

I cannot say enough good things about Frank and my experience at Shapiro services. I had to arrange…read morea complicated funeral for my mother who passed away at a memory care facility here in the Cleveland area and who wanted her burial in the family plot outside of New York City. I consulted with Frank in advance and pre-paid the funeral costs. He guided me through every step with support, professionalism and a great deal of kindness and compassion. He helped me to keep the costs manageable and efficient. And then he connected me with a whole team of wonderful people-- from the lovely couple who did the transporting to New York to the amazing rabbi who did the service on the day of the funeral. During an incredibly difficult time Frank was always there to help and guide me, answering every one of my calls immediately and reaching out to me with important details and to get my input on decisions that were needed. I will never forget Frank and am grateful that I found him.

I approached this process cold and completely clueless. Thank God I received a referral to…read moreSheffield from a family member. The whole task of choosing a headstone and making decisions around the details were overwhelming. That all changed when I finally called and heard Darlene's professional & sweet voice answer. I had an idea of what i wanted for my mother, and after explaining it to Darlene, and hearing in reply, "We just finished an order like that last week." all of my anxieties were allayed. From our initial conversation, I knew that I would be delivered everything I wanted for my mother (and also my father whose stone was being supplemented) and it felt as if i had a dear friend helping me every step of the way. And since I was doing all of this from 2500 miles away, I appreciated the constant communication and the artistic renderings of the final products.

We recently used Johnson-Romito Funeral services. They did an absolutely fantastic job. Mike Romito…read moreand his team are absolute professionals. They treated a very hard situation with dignity, respect and class.