Excellent Experience: Doug was my onsite representative and Vanessa was my Internet representative…read more Price Venessa quoted saved time before arriving to drive and buy my new 2026 Ridgeline Black Edition. Upon arrival, Doug Gillespie met me and my wife with a friendly smile. He was informative, professional and his answers to our questions were easy to understand. Jeremiah helped us setup our registration and our requested 7 year 100k extended warranty. Doug called the next morning letting us know our new 2026 Ridgeline Black Edition had been detailed and was ready for pickup. If you don't need to tow more that 5,000 pounds, this 50k MSRP truck has the features of most 90k MSRP trucks and a very comfortable and quiet ride. Thanks Doug, Jerimah and Vanessa for a job well done. Stan & Terry Mustang USMC Retired Banking Officer Retired

This is my 3rd lease on a Honda HR-V at Vann York Honda and there are very good reasons why I keep…read morecoming back. Don Pennetta, my sales associate for my second and now third HR-V, listens to me and understands exactly what I am looking for in my car and how he help fit it into my budget. This isn't always easy! Don always picked up his phone, was available on site, was communicative and readily gave me the information I needed. The staff at this dealership treated me with care and much respect. I had a lot of questions and the answers were explained to me in detail by all. Sales Manager, Richard Hamilton, personally assisted me with particular issues and was a stellar gentleman. Finance Manager, Gene Kinney, fielded many more questions from me, was very efficient and also very understanding. After the all the paper work was done and my new HR-V was pulling up for me to drive home, Chris Thompson, the General Manager of Vann York Honda checked in with me to see if all was well and to thank me! I can't tell you how appreciative I am of all these gentlemen and how they made what I consider a very stressful experience gentler and kinder. Thank you! I highly recommend Vann York Honda for your next Honda automobile.

My worst nightmare- my car broke down while traveling! My 2024 Santa Fe hybrid threw a temper…read moretantrum on a Sunday evening, on 705, just outside of Seagrove. Aka- farm country. 3 hours later, my car was loaded on a flatbed to go to the dealership in High Springs. The next morning Lindsay called to ask me what happened & to let me know they were behind on diagnoses, that there were several cars ahead of mine. Ugh. I explained that I was from Florida, visiting for work. I booked a rental, and relied on locals to help me during all of this. What blew my mind, a call from Lindsay again just before 5pm. Because I'm not a local, he pushed my car through faster & the lead mechanic, Chance, was staying late to narrow down the problem. Code was showing something wrong with fuel getting to the motor. 20 minutes later... he called again! I had just had my car serviced before driving Hundreds of miles & one of the air filters wasn't clicked in all the way! A simple stupid fix! I was relieved. Lindsay also said they had to fix a couple of recalls, but that my car should be ready by 10am the next morning! Stunned, relieved, but i was still holding my breath until the next morning - 9am, again earlier than he quoted- my car was ready! Seriously, I have never been stunned by customer service at a dealership. You all are the best!

This business has been taken over by Vann York…read more They have a few higher end and fast cars. Not bad to drive, but not as tight as a drive like we're used to. Still trying to find the right addition to our "home fleet". Salesman Larry Spates & General Manager Dave Langley - - those are the two names to remember!! Great information! Thank you both.

I have had a great experience w/Flow Lexus of Greensboro with our recent car purchase for my wife…read more No intention of buying another new car until next year. Then my wife meets Miss Jo at Flow VW while helping my niece with her car search. She sees the Atlas. History made. After meeting Miss Jo and her team, we found ourselves new owners of a new VW Atlas. We could not pass up on this quality opportunity so we pulled the trigger now instead of waiting til next year. I was impressed how Jo expanded her team and introduced us to the Service Manager: Donovan. Donovan answered all of my technical questions promptly. In my business, I have to trust my Maintainers! We are so thankful to extend our relationships with the Flow family. Ian at Flow Lexus and now Miss Jo at Flow VW. I have no reservations sending my niece to any Flow dealer based on how we have been treated. The car business is tough and sometimes stressful.

I'm writing this on behalf of women in my family because the way they were treated at Volkswagen of…read moreGreensboro was completely unacceptable. Based on their experiences, there was a clear feeling that women were not being treated fairly or with the same respect they should expect from any dealership. They felt they were being overcharged, given misleading or conflicting information, and spoken to as though they wouldn't understand enough about their vehicles to question what they were being told. When they did ask questions, the experience only left them feeling more dismissed and taken advantage of. Women should not have to bring a man with them to a dealership just to feel confident they are getting straight answers, fair pricing, and basic respect. Yet that is exactly the impression these experiences left on our family. If you are a woman considering doing business here, I strongly recommend getting a second opinion, requesting every quote and recommendation in writing, and verifying the information before paying for anything. Our family has lost trust in Volkswagen of Greensboro because of how the women in our family felt they were treated. Customers deserve honesty and equal treatment regardless of gender, and based on our family's experiences, that is not what happened here.

You know how when you come into a car dealership and sometimes they are really trying to get you to…read morepull the trigger on a purchase well this was not the case ! Carson was the agent that assisted me and even though I didn't walk out with a new car he definitely made me feel at ease with the process. He was very knowledgeable and he answered all of my questions!. I had such a great experience ! Definitely will be back when we are ready to make a purchase! Thank you so much !

Had to purchase a part last minute, Flow BMW fortunately had it in stock. The Parts guys had the…read morepart set aside for me as soon as I walked in. He was super chill and nice to deal with helping to better understand the part. He was kind enough to even provide me a discount since I needed the part to have my car back up and running. Thanks again!

When the seeking assistance from Eurobahn in shutting off the tire pressure indicator light, I…read morewas essentially told they couldn't be bothered to help me unless I made a service appointment for another day. No one was available for a 30 second non repair fix. So I immediately went to BMW Greensboro. Service center was efficient and reliable. Andrew from service front desk has been informative and helpful in explaining how things work. He also quickly turned the light off and gave me a diagnostic summary of what I was going to need in the upcoming months like brake fluid. I trust their service and their professionalism, and look forward to an ongoing relationship with them in keeping my mini in good operating condition. Nancy

I purchased a certified 2020 BMW with low mileage from Crown BMW in 2024. While I was initially…read moreexcited about the vehicle, my experience with the finance process has left me feeling deceived and extremely disappointed. During financing, the finance manager, Luke, strongly encouraged me to purchase several add-ons, including tire coverage, paint/chip protection, and a service plan. The way the service plan was presented made it seem like I was purchasing meaningful extended coverage that would protect me down the road. I paid around $1,000 believing this plan would actually provide long-term value and support. Now that I've tried to use the service, I've discovered it was essentially only a one-year package. That was not clearly explained to me at the time of purchase. Had the terms been explained honestly and transparently, I likely would have made a different decision. Customers should not leave a dealership confused about what they paid for, especially after spending significant money on additional products. I strongly encourage anyone purchasing from this dealership to slow down, ask detailed questions, and get every coverage term clearly outlined in writing before agreeing to additional packages.