My most pleasant experience ever renewing my drivers license! A woman checked me in, confirmed I…read morehad the correct documents and told me to take a number. After 5 min I was called, 10 minutes later, I was out the door and done! Well done employees!

Well-organized, polite, and helpful. I don't love the location, but there was plenty of street…read moreparking when I was there.

Seriously the friendliest, most organized and efficient license office I've ever experienced. This…read moreis a completely different franchisee from the old CWE office. Not that I had any issue with that one. This was the best experience I've had in the nearly 40 years I've been driving. This franchisee needs more offices in the STL Region.

The worst place ever. It's hidden on Lindell in a strip of fast food places…read more The woman at the desk is basically clueless. Waited an hour, although I was second in line. Never got my 'tabs' - rude guy erroneously told me I needed emissions Wasted an entire day - accomplished nothing, and treated horribly

Fast, friendly and efficient service. Have dealt with them for years. Highly recommend them.read more

They explained what I needed and took care of me fast. The proper paperwork was done. Thanks again…read more Steve

Renewal of license!…read more Neighborhood license office. Hrs have changed to Mon-Fri 9a-5p. Driver license, permits, state id, cdl etc available here. Car registration, plates etc available as well. Basic office no decor in and out mentality. Staff friendly and professional.

Go to a different license office! You've been warned, the rest is on you. The person that owns…read morethis franchise hates you and the world and this office is their revenge. It is poorly staffed and poorly run. The space is run down and the average wait time has been 2-3 hours. A lot of which is the result of how they manage it and how many people are turned away to have to come back because their staff do not understand the license requirements.

Needed to get a Veteran's driver's license. Wound up being…read morehelped by 'NC' - Nick - and he was as courteous and helpful as someone dealing with the public could be. It's a pleasure coming to this license office.

I've never had an amazing experience at a DMV. It's usually something I dread. Waiting room w/…read morechairs, fresh decor, music, AND you can wait in your car via text updates! The staff member who served me was Amy. She was warm and friendly.

Christine and another lady were very nice and helpful. Our baby was having a hard time and they…read morehelped get us in and out, processed everything very efficiently and quickly.

Great job on respecting the rights of other, but having a first amendment auditor that goes by the…read morechannel name CENTRAL TYRANTS INVESTIGATIONS. A D.M.V. is not a public forum like these idiots think they are. And people using the facility does have some expectations to privacy, since a D.M.V is a limited to non public forum, where you have the right to place restrictions on filming. These first amendment auditors are nothing more than criminal with a camera recording audio of people giving out there personal information. And I'm glad to see he was trespassed from all D.M.V in the state of Illinois. Great job guys. Now he also uploads these videos on YouTube for monetary gain. And anyone that was in CENTRAL TYRANTS INVESTIGATIONS videos has every right to stop him from using your images for his monetary gain. And anyone that was in his video has the right to file what is called a privacy complaint on the video you are in. And in the complaint make sure you let YouTube know that he didn't have your premission to monetize your image or your voice. Make sure you Include your voice in the complaint. YouTube will take down his monetized video and give him a strike for violating YouTubes terms of service. And he will no longer make a penny on any video taken down over a privacy complaint. Remember it's your first amendment right on what he gets to use your images for. And when he is making money on your images, it don't matter if your a government employee, he has zero right to use anyone's images for monetary gain without there premission and I hope you let people know at all the D.M.V he went to and educate them on there rights also. Even if he has bin paid for a video, and you file a privacy complaint he will have to pay back that add revenue on any video hit with a privacy complaint. And remember with out your images he has no video.And the difference between his video and your security cameras. Your security cameras don't have audio and is not uploaded on YouTube for monetary gain also. There script holds no water in a court of law. All they care about is getting there 20 to 30 min video so they can monitze it, that's it. And if your in the video you have every right to say no, your not using my images for your financial gain. So I hope all your D.M.V take full advantage of this information.

Did my road test, and got a person who wanted me to turn left into oncoming traffic at a blinking…read morered (where the oncoming traffic has right of way, mind you), and also did not want me to yield to pedestrians when turning into the DMV lot, which is a fantastically illegal way to kill people, as much like the oncoming traffic, pedestrians have right of way in the United States. The pedestrians looked to be a mother and a son, with each of them on the other side of the lot entrance. Being a teenager at one point in my life myself, I could tell the kid wasn't really paying attention and looked like he might run across to his mother. I did not want to be the cause of trauma and death to a family, and got failed over it. Additionally I was doing 25mph and she told me to turn right into the DMV *at the property line* which would've resulted in an extremely sharp, dangerous turn (and likely would've resulted in me killing the teenager who had just finished crossing the entrance by that point). And I understand it is not this person's responsibility, but if a testee keeps saying "I'm super anxious" it's okay to just said "it's all right, do your best" or something. This person clearly did not want to be at her job, which again, I get, but I'm a human being too, and I'm trying to make sure you, me, and everyone else on the road and on the sidewalk stays safe and goes home unscathed. TL;DR: do your road test elsewhere, this DMV wants you to break the law and kill pedestrians and get into a car wreck. The lady at the driver services desk was very nice though, and did wish me luck on my test. So I can't give a one star for that reason. I'm gonna do my road test in my town instead next time, even if I have to wait a month. Seriously, it's no wonder Illinois drivers are worse than New Jersey drivers when you have staff like this!!

Someone who has a good experience should write a review. It seems everyone complains. Upon visiting…read morethe Schaumburg facility, everyone from entering to leaving was so nice..frindly and helpful. What a happy group there.. All doing their job with a pleasant attitude and a big smile..Thank You.

Needed a place to get my TTL done while I was in town for Thanksgiving. The DMV was shut down, but…read moreit didn't matter because I walked right in to Steel City Title with no wait and received great customer service. As an active duty service member, this place is veteran friendly and I HIGHLY recommend! Thank you Gary!

I went there because it was close to home and service was great at first! When she realized she…read morecouldn't help me in my situation she was rude! She got loud with me and became very short. When I said bye she said "uh huh" seeing that she helped 2 people infront of me that had a successful visit she had excellent customer service. i wish I had the same service as when I walked in and left. I will not be going there again seeing how rude she became so fast.

They moved and the location is much bigger and more seating…read more The drivers license area has its own room. I got here about 8:17 am and was here about two hours, on a Saturday. I was number 22 when I arrived so I recommend arriving before 8 am in hopes to be one of the first in line. Paul was very nice and kept the line moving. Staff was very pleasant

I arrived about 20-minutes after the 8:00 am opening, signed in, and was listed as eighth in the…read morequeue. There was one rep working at the time, and I thought it was going to be a while before my turn. Then two more reps arrived, opened their counters and next thing I knew they were calling my name. The process was efficient and the rep was very helpful. No reason to be afraid of typical stereotypes with the DMV. This was great!