Been going to Shirley's before they moved up the hill. I've never been disappointed. Service is…read morehelpful and knowledgeable. If Shirley's doesn't have it you don't need it. I wonder if Jessie is still cutting keys?

Shirley's is an independently owned all purpose hardware store with everything you need to keep…read moreyour life in order except a personal assistant. Batteries, beach towels, measuring cups, paint, trash cans, watering cans, you name it. They will make copies of your keys in just a few minutes. The ladies who work here are right out of Comedy Central. They never crack a smile but deliver some downright memorable one liners. The island gossip can all be heard here at Shirley's. The best place on the island for last minute mass-produced Halloween costumes. It's a lot cheaper buying light bulbs and dishtowels off island, but then you knew that already.

This place is a good old fashioned hardware store with a wide variety of items and a friendly…read morestaff. I have found everything I need.

PRO: The place has just about everything - window shades,…read morekeys cut, kitchen Items, paint, lawn and garden, bathroom items, etc. CON: The older male who works here? Needs an attitude adjustment. He's been downright rude and unprofessional as a business owner (or spouse or whatever he is) to myself and my husband. Asserting minimum credit card charges whenever he wants to, ripping receipts from me and throwing mine at me... Absolutely inappropriate behavior.

Bought a Lodge 9x13 cast iron casserole today, came to$67.99 with tax. Lodge BW13C…read more Checked Lodge website, on sale for $39.95. Checked Amazon, $39.95 free shipping. Checked Eastmans website, shows a price of $49.95 which is the actual Lodge list price. I won't buy time from these rip-offs. BEWARE PRICE GOUGERS!!

Eastman's is a private enterprise and also a community treasure. It is an old-fashioned hardware…read morestore where you can get all kinds of advice in regard to a myriad of issues. I went there the other day with a hose that had a problem with one of the ends. It took the man at the counter 30 seconds to look at the hose and another 30 seconds to fix it at no charge. It is always fun to go there and to just walk around and look at all the stuff. It has an ambience more akin to 75 years ago than today. Not only do the members of the staff want to help you, they actually know how to solve virtually any problem that you bring to them. This is one enterprise that Falmouth cannot afford to lose. It is something that we should all support.

Not enough space to complement the employees that have been amazingly helpful each and every time I…read morefrequent Botello's location. The lack of 1 star (to make it 5) is due to they sometimes challenging hours; however, I understand we are on Cape Cod. Everything from looking for metric style screws -to repair a wheelchair, to a ground insert -for a wooden fence.... they even had outdoor entry rugs, and an indoor, swing gate for our dog and pieces for the pantry shelving unit! The place is Phenomenal, but would be nothing without the star quality, amazingly helpful, (non-condescending/judgmental) employees. Love it there (and I have always been a big Home Depot fan).

I went to purchase a single board and the man at the gate asked me rather gruffly what I wanted. I…read moresaid a single board, and was about to state the dimensions when he asked (now more gruffly) what kind of board. I tried to tell him what I needed, but he interrupted me with, "We have a thousand kinds of boards here - now what do you want?!" (he was now apparently agitated to the point he was beginning to his voice). I told him never mind and turned to leave, then he said, "Yea never mind," looking at me like I was the stupidest person he'd ever met. What an obnoxious experience to have when all I wanted was to buy a board.

I needed to replace a few boards on my back deck so we measured them up and went to Cottle's in…read moreEdgartown. I thought the price of the fir boards was fair. There was no extra charge for cutting the boards although the cuts were not necessarily even I was able to use them after a little fixing. Staff was very helpful with our purchase from the warehouse to the cashier. They also had nails so we had a one stop shop.

Their website states that they are open on Saturdays , while the Edgartown site is closed…read moreSaturdays. This is misinformation as the West Tisbury location is definitely closed on Saturday . It was not pleasant driving all the way from Edgartown on Saturday only to find them closed, contrary to their website. Also the time and gas wasted was annoying. Hope they will update their website , not a difficult task .

Scott and his team do a great job! They are friendly and knowledgeable. They are always ready to…read morehelp solve your problem or answer a question. If they don't have an item, they will order it for you.

This store beats the big box stores hands down! I've been there several times and the staff is…read moremore than helpful, courteous, and friendly. I highly recommend this hardware store.

The team at this location is super helpful. I went in looking for a specific kind of paint and the…read moreteam talked me through what I really needed. I admit, I needed a bit of hand holding and they could not be any more helpful. Thanks Mashpee Ace!

5/16 x 2 1/2 inch ss lags are twice what they cost at Lowes for the exact same MFG fasteners, but…read morethey had them......

I've been a loyal customer for many years and used the store for all my hardware needs. The blonde…read morecashier, Sonjia, began to refuse to ring up my orders. One day I asked why she wouldn't wait on me. She began to berate me and call me names. The same thing happened the next time i was in and she added I was never to speak to her again. I spoke with the manager and explained the treatment I'd been receiving. I wanted him to talk to her about the way I'm being treated. He said that I must have done something to upset her. I informed him that she has waited on me for years with no problems.. I've been merely making purchases and leaving. He said he felt she was in the right and we agreed I should take my business elsewhere. That said, I recommend One Stop Building Supply.

This store is everything that I love small hardware stores. They always seem to have what I need,…read moreand the people are locals who are more interested in their clientele than I have found at many big box stores. After moving to the area recently, my wife and I have needed several things to get our new home up and running. Every time I've walked in, Newport Hardware had what I needed, could find it in their cornucopia of good stuff and were as courteous as you please. The military discount is another bonus. I'd almost make an excuse to go visit this place. I will certainly keep giving these folks my business.