I wanted to get two O Cedar flip mops at Ace Hardware since I had a 25% off coupon. The website…read moresaid that this particular store in Bristol had 19 in inventory so we decided to go and get them. I could not get them online since the maximum was ONE mop per transaction. So we stopped at the store and went to the mop and broom section. No O Cedar flip mop to be found...when I asked one of the staff members about the item, I showed her the item on their Ace mobile app and she went on their system to check for inventory...she said, they had none in the store...but the mobile app said they did.... Confusing... She said, I can order from our warehouse and you might be able to pick up next week, I said, yes...so I can use my coupon. When she went to get the special order entered, the system said that they are no longer getting any more of these mops.... Weird how the mobile app inventory and the store inventories do not seem to talk to each other... Unfortunately we left the store empty handed....

We want to share about our experience with outstanding customer service from the Bristol, Rhode…read moreIsland Ace Hardware Assistant Manager Ben. We ordered online for sidewalk service after consulting multiple times with Ben via phone. We then placed three different orders and then called to add more. Ben brought everything out to the car and even took two remotes back in to replace the batteries. He was pleasant and friendly throughout this order process complicated by our repeated updates and changes. He is knowledgeable and helpful. We want to publicly commend Ben for his exemplary work.

Bought a front door. Transom window in door was not straight. Installed a replacement door. Mail…read moreslot fell off because incorrectly installed. Riverhead Building Supply would not come and fix it. Service is awful.

They were ok to deal with but when I went to check on our trim and stain from the cabinet maker…read morethey wouldnt give me the order number to see what the issue was as the order was 4 weeks behind. Just a little shady

A lifesaver here. Late evening and I'm in my Sprinter van needing a small piece of wood to use for…read morea quick repair. Just a scrap piece of think plywood and lo-and-behold, they had a really good bin of scraps here. Yes, they're not free but it was this or not getting a good night's sleep as the previous piece snapped. The store is reasonably tidy and I had no problem working out where things were. The store is massive, same as other Home Depots elsewhere. All the things that you need to build, fix, improve your home from lumber and bricks to garden tools and plants, to actual tools and nails and screws. They even have lighting, cables and appliances. I was very pleased, finding what I needed and being rung up by a nice young lady who didn't question my rather odd purchase. All good here! [Review 1082 of 2025 - 87 in Rhode Island - 24636 overall]

My experience at the Home Depot in Middletown was pretty typical overall. The store was clean,…read moreorganized, and had the usual wide selection of tools and materials. Staff were available when needed, though not overly proactive, (exception to self checkout employees) and checkout moved at a reasonable pace. Nothing stood out as exceptional, but nothing was frustrating either--just a solid, dependable visit that got the job done.

Great customer service...provides electrical terminals, wire, loom, shrink wrap, and More!!! Great…read morefor Boat repair, truck repair, and other electrical manufacturing needs!

This is an awesome place to shop. Old fashioned hardware store which has been 4 generations…read morestrong, If they don't have something they will make sure they get. I see some of these posts are giving not great reviews. Ed P. who would rather drive over the bridges please go they don't need your negativity or your business. They are an all stop shop.

They usually have what I need and can get it if they don't. They're a smaller store so they…read morecertainly won't have the inventory of a Home Depot or Lowe's, but I prefer to support local. And they have helped out the community in so many ways.