Great customer service did not get a runaround. was done when they told me they'd be done and the…read morecar was in great condition when finished I would highly recommend this place!

What started as a great experience turned into a very sour and unfortunate situation. I was stuck…read morein their neighborhood and started to search around for a reputable shop that can make quality repairs. They did a 5 minute diagnosis that I watched them perform from a distance. Charged me $100+ for that, then promised me the vehicle will be done same day, also was a lie. Cathy is the only person in that business that knows what she's doing. The owner is extremely rude and left me a nasty message about my car being in their lot after he said it was no problem. He was looking for any reason to hike up the price on me. I saw other reviews with the same context but I always try a place before I judge. Well here it is. DO NOT GO HERE! Vandike auto repair is leagues better and their labor rate is lower than this god forsaken place.

I bought a 2000 Porche 911 in town from out of state. He repowered the car and the engine he…read morelocated was not up to standard and he informed me that the used engine wasn't up to the condition he thought it should have been. He sourced another engine and stood behind it. It's been a year, no problems. He was easy to communicate with and his timing was great. He stuck his neck out advising me before I bought the car. You should be able work with him with great confidence, I wish he was local to me. Dominic F. Fontaine

Dmitri is straight forward, cut to the chase, no bs. He helped us with our pre purchase inspection…read moregoing over our new car with fine tooth comb and white glove service. I'm talking top notch. He gave great advice. Told my husband what he would need to consider and pricing and that was that. He will be our new mechanic going forward. Recommend.

I requested service for a particular issue yet they wanted to address a head light and a windshield…read morewiper blade instead of calling me to tell me the issue i actually took it there for my a bad transmission. Then they play dumb about it. They wanted to charge me $200 for a headlight but not tell me I needed a trans. I never even would of knew if I didn't bring it up

I have been bringing my many cars to Kelley's since the 1980's due to their legendary reputation…read morefor honesty, integrity, and skill. Note that I am a real consumer, not the usual shill who is really the owner, employee, or someone who gets paid to post fake five star reviews for crooked companies. Unlike most if not all other car repair joints, Kelley's owners genuinely care about their customers. Try them and you will see what I mean. Kelley's always keeps their promises and gets repairs done on time at the quoted prices. Their rates are the same as everyone else's but you will end up saving a fortune because they only do necessary repairs and often discourage repairs if it is in the best interest of the customer. I have never seen any other auto repair shop do that. Just this week, I told Eric that I would be willing to pay more than $2,000 to fix my old car but he talked me out of that extensive work and into a mere $360 fix, which by the way worked and even got the "Check engine" light to turn off, an unexpected and wonderful bonus! Kelley's has ASE-certified mechanics and cutting-edge equipment, so you cannot beat their expertise and effectiveness. The neighborhood is safe and clean. There are many million dollar houses within a block of the shop! My one complaint is that you are required to make an appointment two or more days in advance because they have such a loyal following. But overall, you ain't gonna beat Kelley's with Aaron Judge's bat. All claims made in this review can be verified by getting estimates from Kelley's and two other ASE-certified shops for the same repair. Kelley's will always be competitive and likely be the cheapest due to their refusal to do unnecessary repairs, which is how most shops make a killing.

I took one of our cars in for state inspection and emissions. Dennis came out explained that front…read morebrakes would pass but eventually would need to be replaced. I decided to just replace them while I was there. I appreciate his honesty his mechanics are top notch. I highly recommend auto matters for any service needed.

Today was my first time bringing my car into Auto Matters. I came in for a state inspection and…read moreeveryone was very welcoming. This place was recommended to me by a family member who's been coming here for many years for both of his cars. The inspection was pretty fast and the pricing overall was very reasonable. Quotes given from other locations nearby were very pricy compared to Auto Matters. The cherry on top is having that feeling you can trust your car with the people working on it and whether they'd actually be willing to share their knowledge on what should or can be done to keep your car in its best shape long-term, not a quick fix. You'll get that here at Auto Matters. It also helps that they are located in such a convenient area. Will definitely be coming back here if I ever am in need of their other car repair services in the future. In my line of work being a delivery driver forced to use her own vehicle rather than a company vehicle, I rely heavily on my car staying in tip top shape. Thank you, Auto Matters for your swift yet efficient service, your attention to detail and honesty. Until next time!

Needed an oil change. Was overwhelmed with video and advice for needed maintenance…read more Got the oil change, and will not go back.

I showed up at the end of the day near closing time with no advance notice .I needed an oil change…read moreand there were several people ahead of me already.I was prepared to hear it's too late please come back Monday. Thankfully they were able to squeeze me in .This isn't the exception at Shums as they will do their best to help customers.I hold Shums to a high standard and they always deliver in a pinch like yesterday.Guys thank you sincerely for coming through and batting 1000.

Quick and reasonably priced. Stopped in on my way to something else for an oil change, great servic…read moree

I don't recommend this service station because they appear as though they have great prices because…read morethey don't do everything that they are supposed to do to Begin with - to THEN cause you to have to come back SO THAT THEY WILL BE ABLE TO CHARGE AND SERVICE YOUR VEHICLE a 2nd or 3rd time INSTEAD OF DOING IT RIGHT THE VERY 1ST TIME ! If you wanna settle for their "so called" quick oil changes REQUEST your old oil filter TO PREVENT A HALF ASS JOB!!!

Straight to the point. Good service. Fair pricing. I continue to take my car here for anything it…read moreneeds.

Amazing service with options and great communication. I dropped off my car and had no idea why it…read moreoverheated. They replaced the hoses and my car has been great.

Good riddance. The most dishonest crooks I've ever dealt with. Wait a second, that's an insult to…read morecrooks. They held my car hostgage for 9 months and gave me the constant run-around. In the end, I had to hire an attorney to get my vehicle released from their shop and Visa fully refunded my the substantial deposit I gave them for work they clearly ween't qualified to perform. I drove by their shop yesterday and saw that it's been razed to the ground. Should have happened a long time ago.

High Five!!! Give them 5!!! STARS!!!…read moreLet me be the next to high five this group, Jason being the point man for me. Small repair but details matter. Needed a quick flat fixed QUICKLY... Called Arm, got Jason. He said, Bring it over! He stopped what he was doing and within 10 minutes he had plucked a huge nail from the tire, plugged it and off I went -to BOSTON! Since Overseas Motorworks on Fairmount closed after 38 years (building sold), have been looking for a friendly, reliable service center to take care of my 2 cars. I have found one!!