Grant Norris and the RPM Team have been the trusted broker on now our fourth mortgage or refinance. They are highly experienced professionals who are wonderful to work with. We will continue to use RPM in the future and highly recommend them to you. read more

From the moment we met Grant he was the consummate professional. So reliable, and timely with any and all questions we had during our home loan process. We feel he completely had our best interests at heart. He's helped us with two home purchases to date, and we will surely contact him again in the future with any home loan needs. If you want someone who really knows this business, Grant is your guy! read more

Grant and Amber are fantastic, I work with a lot of Brokers, and they know how to get complex deals done. If you have an issue with a residential mortgage, or some deal that has complications, Platinum Capital can help. Highly recommend, and would work with them again and again. read more

My wife and I moved from the east coast to southern California and Grant and his team helped us through the relocation effort. Everything was handled in a professional and timely manner, Grant was always available for our numerous questions. Grant and his team made us feel valued and the personal attention made us confident that we had made the right choice. In addition, we had a terrible escrow company and Grant and his team went above and beyond what is expected of a mortgage broker to help compensate for the escrow companies failings. We literally could not have bought our home without the care and attention Grant and his team gave us. Many thanks! read more

Grant, Amber and the team are great. They helped us with our original mortgage a few years ago and a refinance recently. Having moved to the US from Canada, mortgages are done very differently here (Grant has put up with all my belly aching about the differences :) ). Grant walked us through everything and Amber consistently followed up when we forgot something or just didn't realize we hadn't provided all of the information. Excellent follow through and follow up. Great team, would definitely recommend. read more

I've worked with Grant for over 15 years. If you're wondering is Grant professional? Is he timely and will he follow up? Does he know his business? Will he get me a good deal? The answer is yes to all. Over and again, he and his staff will keep you up to date, help you make decisions that are best for you and your family. I can't recommend him highly enough. You won't be disappointed, and once you work with him you will be (like me) a customer for life. read more

As a local real estate agent, we demand the best for our clients. For this reason, Grant has long been our preferred mortgage broker. This is particularly true when a client has a more complicated financial picture or the deal has "out of the "box" concerns. We also use him for all of our own personal home purchases and refinancing transactions. Grant, and his Senior Loan Associate, Amber, consistently go above and beyond for their clients. Our most recent deal together illustrates why it is so important to have Grant and Amber on your team when you buy a home. Our client's situation changed drastically during their escrow but Grant was able to roll with the punches and stay on schedule. Not only did we timely fund and close but Grant was able to improve the loan terms for our client along the way! During the ever changing process, Amber not only kept us updated, but she was always, always positive and cheerful. Amber takes the time to explain the process and walk you through any information that the lender has requested. As real estate agents, we are constantly problem solving so we completely appreciate Grant and Amber's solution based process. Grant has so much experience that he can spot many issues up front thus avoiding last minute problems once the file has entered into the underwriting process. As an added bonus, Grant and Amber understand how challenging the lending process is for our clients so they make it more user friendly resulting in a less stressful transaction. read more

Grant and Amber are the go to Mortgage Brokers in the South Bay. They have now helped me with a purchase and a refi and I absolutely wouldn't go anywhere else. They are professional, timely and available to answer any questions 24/7!! You won't be dissappointed!!!! read more

I am on my second loan with Grant and I think he is amazing. Grant went above and beyond both times to get the right product for me. I can't imagine working with anyone else. read more

Grant and his team were terrific from start to end! The mortgage process can be overwhelming at times, Grant and his team were supportive, knowledgeable, and understanding. The process was easy and enjoyable. They were detail-oriented and stayed on top of everything we needed to close in time. We highly recommend them and appreciate the work they did for us. read more

Grant and Amber helped us obtain a great interest rate, work through many unexpected complications along our mortgage process and secure the loan. Felt like a constant battle, but they won the battle. They are very knowledgeable and experienced. I highly recommend their team. read more

Grant is my go to for loans without fail. I just completed a tricky loan and it was my 4th time doing a loan with him. I've been a first time buyer, refinance, second and third time buyer with him. When we hit a snag this last time he relentlessly came up with a solution. He and Amber are a great team - they move things along and keep you posted along the way. He is always available to answer even my most tedious questions or concerns. Highly recommend. read more

I could never thank Grant Norris enough! My husband and I spent 9 months trying to refinance our home through Bank of America. We bank through with them and thought it would be easy. Unfortunately working with a big bank couldn't be a slower process. It went back and forth, weeks between contact and no solid answers. We grew tired of this slow ordeal. So we turned to Grant Norris. His personal attention and attention to detail were spectacular! He was able to refinance our home within a month! Having something like a refi hanging over your head is stressful! Grant made us feel comfortable and told us he had it taken care of...and he did! Thank you Grant! read more

I recently did a refinance on my home with Grant Norris, he is exceptional, so helpful and knowledgeable. He understands your needs and will do everything he can to help you. I really loved his truthfulness, he will do everything he can to obtain the best rate for you. There are no surprises, he lets you know what to expect every step of the way through closing. He and his team are always in touch with you, keeping you up to date with the process, and making sure all the milestones are met before the deadlines. He is always available and extremely patient. I would not work with anyone else, he is very professional and has a great team. If you are looking to refinance and want a smooth and easy experience, Grant Norris is the person you want to work with. I HIGHLY recommend Grant Norris for refinancing. read more

I have used Grant's services 3 times in the 20 years I have worked with him. He, and his assistant, Amber Roberts, are an excellent Mortgage team. Grant's knowledge of a variety of products have always made me feel that I got a great deal in the process. What is really over the top is the excellent customer service provided by Grant and Amber. They are quick to respond to any questions and use the latest technology in helping you submit and sign documents. I would highly recommend this wonderful team of mortgage professionals. read more

Worked with Grant 4 times now securing 2 mortgages and 2 refis. Every time he and his team have come through for us. Absolutely recommend.

Grant is very knowledgeable and will fight for his clients, like he did for me. Even though I did not get precisely the deal I was looking for (that was the lender's issue, not Grant), he went out of his way to help. I am looking forward to working with him again in the future. Thank you, Grant! :) read more

Grant is knowledgeable, responsive, proactive, and a pleasure to work with! He has helped me with multiple transactions over the years, and I always know that I will get the most reliable advice, guidance, and an excellence all throughout, when dealing with him. I wholeheartedly recommend Grant and his team for all of your mortgage brokerage needs. read more

Easiest loan I have ever had the pleasure of doing, Grant and his staff made it very easy, quick, pain-free, organized and kept us up-to-date throughout the process. I would highly recommend Grant to everybody out there read more

As first time buyers Grant was excellent in guiding us through the process, explaining things and making it very easy on my wife and I. Our family has worked with him in the past and we're very glad that we were able to work with him now. read more

Grant helped my wife and I purchase our first home. He was extremely professional, always available to answer my questions and very helpful throughout the process. I'd highly recommend him if you're looking to get a home loan. I know I will be using him in the future! read more

I was referred to Grant through my real estate agent and was extremely pleased with his services. Since it had been awhile since we purchased our last home the loan process / paperwork was a bit confusing. Grant and Amber helped us get through it by clearly explaining each step. Overall, I was extremely happy with Grant's services, would certainly recommend him and will definitely go to Grant for our future loan needs. read more

Grant is the guy I trust when I need the right loan. He's smart, hard working and always seems to find the best product for our situation. I recommend him without hesitation. read more

No need to look any further, you found your mortgage man! Grant Norris is simply as good as it gets. He assisted my husband and I in the purchase of our first home. He quickly responded to every question, concern, or comment we had, and he even took time out of his day to sit down and explain all of the confusing paperwork involved in obtaining a mortgage. He was our biggest advocate in every bump in the road along the way. He is brilliant at what he does, and is the sweetest guy you could know. He genuinely cares about his customers, and by his constant smile, you can tell that he loves what he does. In all seriousness, Grant will be our loan agent for every mortgage and refinance in our future. As far as I'm concerned, Grant is the end all, be all in this business. :) read more

I was referred to Grant through my real estate agent and was very pleased with his services. As a first time buyer the paperwork was confusing and overwhelming, but Grant and his team helped me get through it by clearly explaining everything step by step. He even helped me get a lower rate than I thought was possible! Overall, I was happy with Grant's services and would certainly recommend him. read more

As a real estate broker of over 30 years I have worked with many mortgage brokers, some good, some just average. Years ago I finally got introduced to Grant and his excellent senior loan officer, Amber. Since then I am happy to say they have provided the most excellent mortgage services. They take time to understand your personal situation and pay great attention to detail. They can place the easy loans as well as many of those tougher loans, (ie self employed). Plainly, they are just really good at what they do. Hands down I give Grant and his team 5 stars across the board! read more

It was great working with Grant, Amber and the team to get the mortgage I needed for my new home. They made the process easy to understand and were there for me the whole way through! read more

We have used Grant for every home purchase and re-finance we have done for the last 18 years -- and every time Grant has been incredible, patient, understanding, and always takes the time to help educate and guide us. Mortgage's can be confusing, intimidating, and quite frankly, a little nerve-wracking, but somehow, Grant has always made the process seem easier, smoother and less painful than we anticipated. Every person I know that is looking for lending services, I tell them about Grant. I hope he is around for another 20+ years so that we can continue to reach out to him for all of our mortgage needs. read more

This is the second loan that Grant has done for us on our primary residence. We had a good rate from Citi but with rates so low wanted to refinance to another 30 year fixed, no cash out. Initially I went back to Citi thinking it would be easier to refinance direct with no middle man. To be safe I also ran a second application with Grant as my potential savings were so significant. Interestingly Grants rate was materially lower which translated to an extra $100 plus savings per month compared to Citi's proposed payment. After 7 months with Citi saying yes they said no. To be fair my application is complicated but still a very solid loan with minimal risk. Grant stayed the course an on my birthday funded my loan to a new 30 year fixed and reduced my payments by 15%! To us that was a very big deal that makes a real difference to our financial picture. Grant knows his business very well, is no nonsense and is supported by a very helpful team. Highly recommended. read more

We've worked with Grant for about 10 years and probably have put together about 10 different loans with him. Each time he has taken the time to work with us for each individual cases challenges. Every time we have funded on time and it was about as effortless as it could be on our side. Certainly we will continue to use Grand and Amber for any upcoming project and have no issue recommending to anyone either looking for a new loan or a refi. You won't be disappointed! read more

It isn't often I take the time to post a negative review. Innately I try & give the "benefit of the doubt". I have also had a 15 year career in medical device sales & so recognize how difficult it is at times to truly give great customer service. That being said...I have never felt that I had been "taken for a ride" in any situation until working with Grant and his irresponsible organization. Four months I was told to send numerous documents only to be told "they hadn't been received", or "were not sufficient", or "oops you don't qualify like we thought ...sorry you'll have to pay for another $500 dollar appraisal." My trusting nature would have kept me in this circus getting no where fast had a good friend not suggested I call another Lender/Broker to see what they might be able to do. In one months time the Refi was complete. In addition the customer service I received was "off the charts" & recognizing what a bad experience I had undergone with RPM organization the appraisal fee was comped!!! The only bright light was working with Nicholas Flowers who took Ashly's place (who was a nightmare to work with). Nick was understanding, & super responsive & I was extremely impressed. read more

Grant helped us with our first home purchase. He is very knowledgeable with the mortgage industry and will keep your nerves at ease. We did an FHA loan and he clearly knows his stuff when it comes to FHA loans. I am glad that we found him and glad that he made our first home purchase a reality. read more

I've done multiple mortgages with Grant over the last 13 years. Current landscape requires someone knowledgeable to navigate all the ridiculous complexities thrown up by banks. Grant and Amber are the team to successfully guide you. read more

Grant and Amber helped me secure a loan for my home when another company I had been working with was not willing to put in a little extra effort needed to finish my loan. Grant and Amber were more than willing to help. They expedited my loan and were very reassuring and encouraging during a difficult time. They got me a very low interest rate as well. It is very refreshing to work with people that put in 110% because they love what they do and care about the people with whom they work. They are the best! read more

Fellow Yelper, I found Grant Norris by doing exactly what you are doing right now... Reading Yelp reviews!!! And I have good news... The Yelp community didn't let me down. Grant Norris turned out to be exactly what the reviewers said, "A FIVE STAR PROFESSIONAL!" I contacted about 5 mortgage professionals in my search and found Grant to be the BEST OF THE BEST. Here's why... 1. GRANT IS A CURIOUS, PATIENT, ACTIVE LISTENER: He asked me questions about my goals and financial situation... Looking back, it's clear that he was gathering information so that he could present the best possible options for my circumstances. And I certainly felt like the options he presented were tailored for me. 2. GRANT IS EXTREMELY KNOWLEDGEABLE AND EXPERIENCED: Grant has an incredible amount of experience as well as an expansive network of lenders. This is important because I have worked with inexperienced people in the past and they tend to over promise and under deliver. Grant is the opposite. Grant knows the boundaries he can push to get you the best rates and terms possible. He knows the lenders that manage the process efficiently and those that are a pain. Grant knows how to package your loan for approval. Bottom line: Grant is an expert and his expertise benefited me (as it will you) greatly. 3. GRANT IS BEYOND FAIR AND ETHICAL IN HIS DEALINGS: As I said, I received quotes from about 5 different brokers. Grant's quote was so much better than his competitors that I feared it was too good to be true. However, GRANT DELIVERED and GRANT DELIVERS!!!!! In terms of fair, and I never thought I'd say this about a mortgage broker, I feel like if Grant's unsure something is fair, he's the type of guy that errs on the side of the client. In other words, he'd short himself before he shorted his customer. There are words for that... Oh yeah... INTEGRITY, HONEST, A HIGH LEVEL OF CHARACTER, ACCOUNTABLE ... and they are all words that describe Grant. I have put off writing this review for a while because Grant did such a GREAT job for me that I had anxiety over being able to put his exceptional qualities into words. He did such an amazing job for me that I wanted to make sure that my review in some small way demonstrated my gratitude. Grant, thanks for ACTUALLY BEING THE BEST OF YOUR PROFESSION. When people that I care about tell me they are buying a home or refinancing, you are the person I feel most comfortable having them call. Thanks for ensuring that my home financing experience was a great one. Thanks for saving me lots of money. And finally, Thanks placing me into a loan that was most appropriate for my situation. TB read more

Grant did a great job on our refinance - any issues, concerns or problems were all taken care of in a timely basis. My wife and I definitely recommend Grant. read more

Grant and Amber were amazing to work with on purchasing our first house. They helped us work through some crazy issues with a seller that dragged their heels on more than a few things. Grant and Amber handled it smoothly without any impacts to our closing. We were recommended to them and I would not hesitate to recommend them to anyone. read more

My husband and I just did a refi. Grant and Amber worked hard to get the rate and fees we wanted. They answered all our questions and walked us through the many steps involved. They made this process painless and were fantastic to work with. They both have incredible follow through. We highly recommend them. read more

Grant was very pleasant to work with and extremely professional. He made the process fast and easy; we would definitely use Grant again.

Working with Grant was an excellent experience. He worked diligently and closely with us to secure the best possible rate. Grant and his staff kept us informed throughout the complete process which was smooth and seamless. We would definitely utilize him again and recommend him highly! read more