I have been with this family agency since they were located in Davis Square Somerville. RIP to Mary…read moreBaker who was like family to us! Now her daughter Maureen is our go to person to book our vacations. You don't spend extra money but have someone to reach out to with questions, issues, or concerns to keep that weight off YOUR chest. Reach out before you plan your next vacation!

Based on the reviews here I was sure that this travel agency would be able to help us. We had a…read morepretty basic travel requirement, and sent very clear bulleted emails to them. Instead, it took several days to hear back and when we did: 1) they used some weird online service that asked for a login to even see the proposed itineraries 2) they had extremely long layovers and actually missed a city we were planning to visit for a few days In my mind, the whole point of hiring an agent is to make things easier and save you hassle. This has been the opposite.

I have been using this travel agency for a few years now. The trip planning has been flawless…read more Stacy is wonderful

I had such a weird interaction with Annette Medina! I reached out with several destinations,…read moreflexible dates, and what I thought was a somewhat generous budget ($1500/person) and got a response simply saying "we will not be able to assist you". I wish they had told me why! Are the destinations more expensive than my budget? Are the dates unavailable? I referenced "my partner" - do they not work with same-sex couples? I also said I was open to other destinations - did they not care to look into other destinations for the dates I provided? I would have been happy to increase our budget or look into other destinations - but I guess they didn't care about offering me other options. It just seems so weird that they wouldn't want to work with me. For a company with such good reviews I'm disappointed that they don't want my business. I hope others have a better experience!

I've hired their 55-person coach buses half a dozen times to transport people from greater Boston…read moreto central Mass and back. It has always been seamless. The drivers are professional and our students and VIPs always have a good experience. I appreciate Joseph's very much!

My 7th grader left her iPhone on a Joseph's Transportation coach coming back from a trip to…read moreWachusett. I called the office, they found the phone, and I picked it up the next morning. I appreciate their integrity.

Working with Amy and Bethany // Charm & Awe Travel Co. is simply the best! My husband and I are not…read moresuper well traveled and really did not know where to start when planning our honeymoon to Ischia and Rome, Italy. After our first email correspondence with Amy we knew we were in the right hands as she immediately helped us organize all of our travel ideas and wishes into fun, tangible plans and bookings to look forward to. Amy and Bethany are incredibly creative, knowledgeable, and flawlessly organized travel designers, helping us plan each day with interesting dining reservations, wine and architectural tours etc.. excursions as well as opportunities to relax at the spa, while shopping, and by the sea/pool. They also went above and beyond and secured us the best options at each hotel we stayed at and helped us select ideal tour options. Charm & Awe's coordination, great ideas, and excitement for us for this trip was reflected in every interaction, especially in their availability and kindness in answering our many travel q's and the beautifully detailed digital itinerary they put together for us to reference before and while traveling. Amy and Bethany turned our overseas honeymoon dreams into realities and made each stage of the planning and travel process exciting, collaborative, and stress-free. So beyond grateful to Charm & Awe for this magic Italian experience and highly recommend working with these brilliant travel professionals for your next trip (we are already thinking about our next trip and opportunity to work with them again!) - Maggie & Crosby

Absolutely the best experience using Charm and Awe for our Hawaiian honeymoon last month! From the…read morefirst time I spoke with Amy to the very last - it was truly a pleasure. She responded immediately each time I reached out to her - even on holidays! I felt like I had security and someone that cared about us throughout the entire process. I hands down would recommend her and her services. We will be using her to book our next trip, and all our future trips for that matter. I felt like I had a hand to hold from start to finish. I cannot say enough GREAT things about Amy and how she was there for such an important milestone in me and my husband's journey. 2 thumbs sky high for Charm and Awe/Amy! Thank you so much! Sincerely, The Frauly's

Many thanks torpi travel for helping me and my familly finding best price and relaiable airline…read more Wish you more sucess for your business !

Probably the most rude and unprofessional place i ever dealt with. I call up asking for a price…read morefor my travel the agent told my pricing is unavailable intill i buy his ticket. This agent must be numb or something anyone can get pricing so i call another agent she was professional and even gave me a heads up on returning date to save me some money if i were you i stay away from this awful place

Cindi is amazing and has so much experience in the Cruise Industry. She will take great care of…read moreall of her clients.

I recently had the pleasure of working with Nanina at Fernweh for my upcoming family cruise to the…read moreBahamas. She was incredibly responsive and attentive to our needs. Overall you could tell she was incredibly responsive and attentive to our needs. You could tell she was truly happy to assist us and ensure our trip would be memorable. I look forward with working with her for our next trip whereas she took care of everything we needed.. Great experience!

Fabio has helped me plan a few trips the passed few years for me. He takes his time to make sure…read moreeverything is carefully planned and perfect for me. Awesome affordable hotel/tour/ride/flight package deals!

I have used the Americas Travel several times for different destinations, and some of the time I…read morenoticed about my trip with a very short period of time, Fabio, who runs the business was always able to find a great price, and filled all my requirements, I can definitely how hard he worked for me and for the other customers for I have seen finding the perfect flight, or vacation plan. I really like to use them when it comes to planning my trips, it makes my life so easy, cos I don't have to worry about anything I know they will take good care of every detail.