I have used this company for over 20 years. they have always been completely professional, prompt…read moreand dedicated to problem-solving. When the company changed hands several years ago, I was worried that the service might decline, however, I have used them twice in the last three years and the service was exceptional both times. The last service date was approximately two weeks ago. Our technician Nate was awesome. I would highly recommend these guys for your heating and cooling needs.

We have used this company for years at our dog grooming business. They are always prompt and…read moreefficient. Very good at explaining what the issues are and how they can fix them. We would definitely recommend them.

So this went really well. Had problems with our furnace keeping a flame going and they came out and…read moredetermined it was an igniter. However, they did not have an igniter on hand for our particular furnace. We did not hear back from them about when an igniter would come or how much it would cost. We ended up buying one ourselves, but this still did not solve the problem. Turns out there was a cap on top of the chimney that was blocking the exhaust from leaving the home. Once this cap was removed the furnace fired up and worked perfectly.

Custom work. High quality and fast installation. Easy to work with, owner made sure that the…read moreproject was handled correctly and backs up his work. Will use again in upcoming projects!

Wow, I don't know where to start. I couldn't even get them to come out and take a look. The short…read moreversion--if you are in trouble I would look elsewhere. This happened just today. Our air system is out and we have pets and young kids so getting it fixed is a priority. When I called them their system pushed me to text with them, which I did. The conversations went overall well, and they were going to get back to me later in the day. Hours later with nothing, I text back. Answer--they have been really busy. I could wait or call if I wanted--not exactly useful. My wife called and the dispatcher claimed straight up that the person she was speaking to was personally handling those messages all day, but for some reason mine didn't exist. Wait, what? I just texted you 5 minutes before she called so it clearly wasn't you. I texted back and asked why two different people were claiming they were talking to me, and the response that I got was that they would get back to dispatch to deal with the confusion (not dealing with the identity mix up), and that I could pay double for an emergency call. Finally the texts changed, and someone new introduced me and informed me that I was talking to their useless AI system all day, which is incredibly irresponsible to do and not disclose. So, yea, we have wasted an entire day talking to their stupid AI system (without knowing it), and it was happy to tell me what I wanted to hear for hours (in an 87 degree house) without actually providing me assistance. Best news? They told me that they could still get to me on Monday--only three more days of 90 degree indoor heat! If I could go back I would certainly call someone else. Edit: Called a company in a neighboring town. They had someone here within an hour. The part that needed replacement was obvious, and someone could have picked it up today if I hadn't dealt with this dishonest garbage. Now I have to wait until Monday because it is tool late in the evening to order it. So, cool, they have officially messed us up through at least Monday (assuming everything goes OK).

Excellent customer service. We had a problem with our thermostat that resolved just before he…read morearrived for our appointment. He arrived right one time. He double checked our work AND inspected our HVAC unit for NO CHARGE. He is thorough and explains things well in addition to having excellent people skills. We will be using him to install another AC unit next month. Best HVAC technician experience I've had.

I had ordered one of the new smart thermostats and was having a lot of trouble installing it. Looks…read morelike there were faulty wires in the system. We called hot to cold to come out and help us and they made an appointment for the following day. With the help of tech-support, I was actually able to get the thermostat to work but totally forgot about our appointment until they were knocking on the door! The technician was completely understanding and even help me to clean up the wiring I had done and explain the situation to me more clearly. He checked our AC outside and didn't charge us anything. We will definitely use them in the future and found the staff to be knowledgeable and very friendly and professional. I would recommend them.

Our heater stopped working and once I notified our property manager, they showed up within a few…read morehours. They were courteous and informed me of everything they were doing. They were able to get the unit back to working condition on site. I was impressed with their speed, knowledge and quality of service.

They installed the water heater, and I was extremely pleased. The pilot went out, and James came on…read morea Sunday and lit it for me as I had never had gas before. I call that above and beyond expected.

We called James Plumbing in Greeley, CO for the first time 2 days ago. James answered my call…read moreimmediately and set up a time to come in 2 hrs to fix our faulty stool tank. On the dot at 2 hrs, he called to apologize that he was running late. He came shortly after and he is very professional and pleasant, and fixed our problem quickly, and we will definitely call him again for any plumbing issues we have and we highly recommend him.

Jason was great! He was responsive, punctual, knowledgeable, and personable. He was very patient…read morewith all of my "hovering" and questions. He explained the process he would use and checked the outcome after each step to avoid charging for unnecessary work. He did not try to "up sell". He educated me on preventative maintenance with kindness and humor and didn't make me feel bad about my lack of knowledge. Thank you, Jason; I will definitely call you in the future!

Jason is the man to call if your going to do any business with a plummer, service was on point and…read morewilling to give information to get the job done. We need more people with great experience and attitude.

DO NOT USE!! Stone Electrical made an appointment with me, I…read morehad to go to significant length to change my work schedule to accommodate their schedule. And then on the day of service, I received a phone call telling me that they could not keep the appointment. And only offered an apology. Stay away from this company.

Jake was great to work with. Not only did he provide great service, he explained what needed to be…read moredone and the best way to do what we wanted to have done. His rate was great and he was very considerate of our time. Highly recommend him.