Grasshopper

2.3 (53 reviews)

Heating & Air Conditioning/HVAC, Electricians, Plumbing

Closed • 7:00 am - 8:00 pm

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Grasshopper - Grasshopper Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Clifton Park, New York

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Grasshopper - We are thrilled to announce that our CEO, Amanda Triolo, has been named one of Albany Business Review's 2024 Power 50! - Heating & Air Conditioning/HVAC Near Me - Clifton Park, New York

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What they had in the contract and brought to my house to install was an inferior model.

Cristina G.

A heads up about Deceptive Sales Tactics and Lack of Transparency I had one of the most frustrating and deceptive experiences with this company, centered on a complete lack of transparency regarding the equipment being installed. First, they grotesquely misspelled my name. Yes it may be a small issue but telling detail that reflects a lack of care and professionalism. I invested hours of my day with the salesperson, agreed on a price, and got financing approved, expecting a smooth process. First red flag is that quote/sale agreement I signed was not sent to me in writing. When I requested the quote to be sent for my records, the estimate deliberately excluded the equipment model numbers for both the furnace and AC unit. When I texted the salesperson asking for clarification, he sent me information for a 16 SEER model, which matched what I had been quoted / agreed to, yet this was never included in the official paperwork. They pushed to install two days later. Despite my repeated requests via calls, texts, and emails, the company did not provide the actual model numbers and proceeded with installation. This delay immediately raised more concerns. I got a call from installers stating they were on their way then called the company twice and informed Rhea that I would not allow installation unless model was on my estimate/contract as agreed with sales person. Sure enough when the installers arrived, I asked them directly what SEER rating they were installing. They confirmed it was a 13 SEER, not 16 as agreed upon and per sales person confirmation via text. I asked the sales guy to send me the estimate Insigned, which was only shared at that point, listed the Rheem RA13NY24, confirming a 13 SEER unit, not the higher-efficiency system I was led to expect. By withholding those crucial model details from the original quote, this company kept their options open to install cheaper, lower-efficiency equipment while assuming I wouldn't notice. I felt misled, rushed, and deceived after having already been pressured to sign the estimate and apply for financing. I'm sharing this to warn other consumers: do not sign or finance anything until you have the exact model numbers and guaranteed SEER ratings documented in writing. They will push you to install asap but if you don't check the model you might get much less than what you agreed to. Transparency and honesty are fundamental in any major home investment, and unfortunately, I found neither with this company.

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Berni S.

3 years ago

I called Grasshopper the end of July/early August to request a quote for a furnace tune up and was quoted $730. Today I see a coupon for the same service for $105. Seriously? If you were that close to a $625 savings why wouldn't you advertise it? read more

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Michael W.

3 years ago

If I could give less than one star I would. The technician that came to my house for a non-working furnace took the front cover off, looked inside with a flashlight and said that I needed a heat exchanger. How can you see the heat exchanger without taking the furnace apart? He never tested anything. He never brought test equipment out nothing and then he told me he could fix my furnace for 4000 or I should consider getting a new furnace just in case. I went with another company and I had my furnace fixed for $500. Don't waste your time with grasshopper read more

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Jim O.

2 years ago

Not a big fan of them. We needed a new furnace during the covid pandemic. My wife and I were impressed with how they dealt with the health situations at the time, but it was all downhill from there. We purchased the furnace and when they installed it they said to set our thermostat and nothing happened. Apparently the new trainee didn't connect the electric up right so I began to wonder. We live in a condo, and the furnace is in a small room outside on the porch. I would smell gas and wondered if this was bad or just venting because it was outside. Obviously, I'm not a HVAC tech. When we had them come to check on our AC, I asked the tech about this and he said it was not right and the connections were never tightened so the gas was slightly leaking out. This tech was okay but the next one checked our AC and recommended a new starter for our unit which was about 2 years old at a cost of $500. I asked another service guy and he said it was totally not needed. Finally, every time they came for a tuneup they wanted to check and sell us a water and air purifying system for quite a price. Never asked for this and only wanted them for HVAC. I would not recommend as I don't think they are competent or honest. Always trying to sell something instead of just doing their job. read more

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Steve O.

3 years ago

I don't often write reviews. Only when I come across something that I feel needs saying . Well, here it is. Please understand, If I'm writing a negative review, The experience had to be pretty bad. So here are the particulars. Grasshoppers guy arrived at my home to replace a thermostat. I had purchased a new thermostat at the Heating & cooling contractor supply on Railroad Avenue. Be aware this firm only does HVAC and are a major supplier to contractors in the area. So, the guy comes in and takes the old thermostat of the wall. I inform him that I have already purchased a new thermostat and hand it to him. For the next 15 min. he tries several times to unscrew the back, almost breaking it at one point judging from the sound of cracking plastic. He then declares it defective and informs me I'll need another one. I tell him I just bought it from the contractor supply. He says " I'll call them ". He calls them and starts talking about the thermostat. I can here thru the phone as he was standing right next to me the contractor supply hanging up on him mid speech. To my shock, he actually pretended as though he was still talking to them and then looks at me shaking his head yes as though they were agreeing with him. Needless to say the job could not be accomplished with my thermostat. But fortunately he had one on the truck. It being the middle of winter I reluctantly agreed to let him continue. While he was installing the thermostat he provided, he seemed to be struggling a bit telling me at one point that he wasn't familiar with this brand. It was one of the most popular brands on the market. This was before the pandemic by the way, so this wasn't do to a labor shortage. He finished and the bill was 5 times what I had expected it to be as I have had thermostats replaced before. Usually costing between $75 & $150. Depending on whether you supply your own thermostat. This bill was over $500. for an hour and fifteen minutes, forty five of which were spent trying to break the thermostat I purchased. So I paid him. their was no arguing about the bill. Usually they leave and mail the bill later. After all, you live there, where are you going. Well, this guy demanded payment on the spot. He pulled out an electronic card reader and told me he needed my credit card. I gave it to him, what else could I do and after verifying that I had paid in full, promptly left. I felt ripped off. So I drove to the HVAC store to return the thermostat and complain. After telling the HVAC guy that the grasshopper tech couldn't install this he refunded my money. I pressed him about the quality of the thermostat he had sold me. He simply answered " I sell these by the thousands to contractors with no complaint ". He seemed very sincere, so I asked him what he thought about this Grasshopper outfit. He didn't respond verbally, he just put his head down and shook it from side to side. I thought maybe they just had a bad technician on their crew. So I called Grasshopper . The woman on the phone was very nice and seemed like she genuinely wanted to help. I informed her that I had just returned from the HVAC store and the thermostat they had just sold me for $150. retailed at the store for $30. bucks. The exact same thermostat down to the serial number. I could her someone in the back round talking to her as she was pausing as she spoke. She informed me their thermostat came the a ten year warranty because it was " registered" by them. The $30. one in the store came with a five year warranty. At this point I figured these guys were gonna have an answer for everything. So I ended up paying $150 dollars for a $30 dollar thermostat. But I did get a ten year warranty. Like who's gonna remember that in ten years? I also paid $350 dollars for a service call that should have cost around ninety dollars. I know because after this my other thermostat in the upstairs apartment needed replacing and since I bought my own once again, that's what the next contractor charged me. Which I thouhgt was a fair price. read more

Business owner information

Dylan Z.

Steve, Grasshopper was launched on February 1st 2021; that was after…

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Roger P.

2 years ago

Absolutely horrible experience. We had booked them to replace our hot water tank and they pulled a no call no show. IF FORWARD IS YOUR WAY OF LIFE , YOU FORGOT TO STOP OR CALL US TO GET THE JOB DONE! Like I said, horrible. read more

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Matt R.

195

5 years ago

They were on time fast & friendly. They point man Alex went out of his way to make sure the placement and operation of our new system was up to snuff. They crew did a fast install ahead of schedule leaving zero cleanup. Definitely use these guys for maintenance or install again. read more

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Tyesha Y.

Elite 18

5 years ago

My heat wasn't working properly and i called Grasshopper. The woman who answered was very pleasant and fit me in the same week. Christian came to diagnose the problem. Christian was amazing, extremely pleasant! He showed me the system and what he was checking, showed me the codes and what the issue was. He turned everything off and let it rest while he started doing his paperwork. He turned everything back on and realized some parts didn't need to be ordered. He got everything put in and set me up for a repair appointment for a few days later. I had a different tech show up, he was nice, but Christian was pleasant. Heat is working and I'm satisfied. read more

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Kim M.

2 years ago

used car salesman who spent a lot of time on the phone dealing with his own family situation and then charging $1400 for adding a $15 part. scamming is what this company does read more

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Sumner G.

3 years ago

Turns out the condenser coils had a leak, something Grasshopper failed to diagnose but my new contractor did. That unit needed to be replaced. The ductwork needed to be modified and zoned, without which the system was never going to work. read more

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Jen M.

3 years ago

Anthony and Scott from Grasshopper came and installed our new air conditioning unit today and they were great! So polite and explained everything they were doing along the way. At the end of the day they took me to see the completed work and I was very impressed. Highly recommend them! read more

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Steven G S.

5 years ago

Kevin, Aaron, Tessa, Amanda, and colleagues did an amazing job with installation, scheduling, and making sure I had everything I needed. The Grasshopper employees have an amazing work ethic, which is now so hard to find in a post covid world where no one wants to work. The Navien hybrid system that was installed in amazing and quiet. The Navien system also opened up my square footage to knock down a wall and add a bigger bathroom at a later time. My new baseboard covers look amazing. Thank you so much for helping my family and myself get through some tough homeowner situations with renovations. I would completely recommend this outfit to anyone needing HVAC services. Their trucks and vans are pretty cool looking too. read more

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K E.

5 years ago

I can't say enough great things about this company. From the beginning, all aspects have been wonderful. I had the pleasure of setting up my appointment and speaking with Dylan again. He reviewed my account and offered to send the same tech, Nick, out to address our issues. When Nick arrived, it was like an old friend visiting. He remembered different things we spoke about last year. All round great experience. If you are looking for a company, please call them. Oh and sign up for their annual plan. We did. It's really worth it. read more

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Eric A.

4 years ago

We used Grasshopper to completely update the HVAC system in our 19-century, antique home. It literally went from clunky to spunky and now we have a state-of-the-art system! Due to their expert advice on a compatible and efficient system, our utility bill has been significantly reduced. Their suggested addition of a full cleaning of the house ducts, and addition of an air scrubber, instantly removed the old house smell and ensured consistent indoor air quality. The upgrade has been worth every penny of our investment. To work with Grasshopper was a dream come true - they went the extra mile for us and every person who came into our home was professional, knowledgeable, and personable. Their work ethic is second to none. The office kept us updated through every step of the process. When anyone is working in an area of your home as significant as this, to have confidence in a company is paramount. Grasshopper gave us great peace of mind and to us, that's priceless! They get a five-star plus from us! read more

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More info about Grasshopper

16 Fairchild Square
Clifton Park, NY 12065
Directions
(518) 417-2945
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Visit Website
http://www.gograsshopper.com

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Does Grasshopper take Bitcoin?

No, Grasshopper does not take Bitcoin.

Does Grasshopper take credit cards?

Yes, Grasshopper takes credit cards.

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🚨Call for A/C & Heating Service 🏆 100% Satisfaction ✅ We Offer Finance Plans 😊 Discounts & Specials Available

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Review Highlights - Grasshopper

“The Grasshopper employees have an amazing work ethic, which is now so hard to find in a post covid world where no one wants to work.”

Mentioned in 2 reviews

Read more highlights

Precision Plumbing

(8 reviews)

Worked for me at my home as a plumber for 30 years. He started out as a very young man He always…read morehas done an excellent job for me.

Jason did a fabulous job very professional, and work was flawless. We definitely will not hesitate…read moreto use his services again when the time comes. I highly recommend calling Precision for any plumbing needs.

Roland J. Down Service Experts

(166 reviews)

Had a maintenance check done of A/C unit. Dale called ahead before arriving. Arrived as planned…read more Cleaned out unit & changed filter. Checked indoor & outdoor components. Very pleasant & knowledgeable. Answered my questions. Great experience.

My tenant called them while I was in the hospital, trying to be proactive for a clogged garbage…read moredisposal. My tenant then approved them to clean our garbage disposal. They charged us $383 for a cleaning. This was done without my knowledge or I would have told them where to go. That price is disgusting and they should be ashamed to do business like that. Fool me once. We will never hire them again and I will tell everyone I know to call literally anyone else before them. If they were the last business on earth and my heat went out, I guess I would freeze. Do better.

Mr. Rooter Plumbing of Saratoga Springs

(11 reviews)

We called Mr. Rooter when we were having a major drainage problem. John and his crew quickly…read moreaddressed the situation and explained what was necessary too correct the problem. Their expertise and dedication was superb and the blockage was solved efficiently and quickly. We are more than pleased with the results as well as the price. We highly recommend Mr. Rooter for any and all plumbing problems.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

Revenge Plumbing

(9 reviews)

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Clifton Park Plumbers

(1 review)

Absolutely terrible. My 40 g water heater broke on Sunday and needed to be replaced. They gave me…read morean estimate of $6,500 and when I said no, they tried to negotiate it by offering to do it for $3,500. I found a different plumber who installed a new water heater for me on the same day for $600 (plus I paid $1,300 for the new water heater I bought from Home Depot). I would never use this company again. They just want to rip you off.

Northway Plumbing & Heating

(1 review)

I previously wrote a review on Northway Plumbing & Heating for a shower nozzle replacement. I stand…read moreby that review still. This is a new review on a Northway Plumbing & Heating for a boiler heating system problem I'd been having. This company is a one-man shop. The owner is the service technician. DO NOT, I repeat, do not let Northway Plumbing & Heating anywhere near your heating system - period! No exceptions! The first time I called Northway Plumbing & Heating my boiler (I have hot water baseboard heating) was producing a popcorn popping sound. Northway told me that I may need to replace the boiler, which he could do. My boiler is 15yrs old and rated for 25-40 years. Northway Plumbing & Heating came, inspected the boiler and declared it was sediment in the boiler. The owner/technician said he would pour a product into the boiler that would harden the sediment allowing it to be drained. The problem did not dissipate as promised. The second time Northway came he said he could use a stronger product which he said his supplier would have to order. Two weeks later Northway returned. Same process, he said. Pour it in, let it settle, drain the system (he called it bleeding the system), and refill the water to the boiler and hot water baseboard piping. The problem worsened. BTW... Northway left the product container and after all the visits were done I decided to google it - you can get it at Lowes for under $15. After the second time Northway tried to remedy the 'sediment' issue I asked a friend who'd been in the business for 35yrs to come listen and look at the boiler. He'd been out of the field for years so he didn't want to make a judgement. He said it was strange that my Aquistat (spelling ???) was set at 130 degrees when it should be at 180 degrees. I looked too and the lowest setting on that Aquistat was 130 degrees (important fact for next part of story). My friend said the Aquistat regulates when the boiler turned on/off. The third and final time Northway came he said my Aquistat could be the issue. I was curious why he thought that and he said this was the thermostat that turned on/off the boiler when the water temp reached a set degree. So ok, he had that right. You guessed it, the problem again was not remedied. So now I'm more than $500.00 poorer and the problem is still there. I asked my friend who'd been in the business 35yrs to come check out the work because something didn't seem right in all this. Here's what he found: The cover on the Aquistant was old, not new so my friend was suspicious if it was replaced at all. I called Northway and asked. Northway said the old Aquistat didn't allow the temp to be set low enough - he said the boiler temp may have been too high and that may have been causing the water and sediment to pop loudly. So my friend looked at the new Aquistant and its lowest setting was 140 degrees - now remember my old Aquistat which my friend and I checked before Northways third visit had a lowest setting of 130 degrees. So I called Northway again and asked why the cover was dirty and marked up, and why Northway replace an Aquistat with a lowest temp setting of 130 degrees with one that had a lowest temp,setting of 140 degrees. Northway said the dirty and old cover I was concerned about was that he simply put the old cover back on mistakenly. The Aquistat replacement reason was more interesting -Northway said my original Aquistat only had a lowest setting of 180 degrees. When I questioned him on this saying both my friend and I both read the old Aquistat and saw the 130 degree setting he told me that we read it wrong, and it only had a 180 degree lowest setting - that my old Aquistat Never had a 130 degree lowest setting. Northway then started on a tirade saying my friend doesn't know what he's talking about. Northway continued his tirade saying my he'd like to meet my friend and teach him about boilers. Needless to say I was either ripped off, or worse, and Northway has basic knowledge or limited knowledge of boiler systems, or heating systems in general. Now for the real fix: Five weeks after Northways third and final repair visit I discovered water leaking from my hot water baseboard pipe in one of my rooms. I called Albany Mechanical Services, a heating and cooling specialist company out of Green Island. The technician said my popcorn popping sound was simply that the hot water baseboard pipe had a small pin hole that grew over time until it was visibly leaking. The tech repaired the hold and my boiler is as good as new. No popcorn popping sound. Albany mechanical said all any heating specialist needed to do from the start was watch the pressure gauge after refilling the system. You would have seen the pressure drop. A clear clue to a leak in the piping. DO NOT, I repeat, do not let Northway Plumbing & Heating company anywhere near your heating system - period! No exceptions!

From the owner: Northway Plumbing & Heating has been in business since 1989 and we have 30 years of experience in…read morethe plumbing and heating industry. We can meet all of your plumbing and heating needs, from faucet repair to the service and installation of all major brands of heating equipment. Give us a call today and we will assess your project, offering our professional services at fair prices.

Klea General Contracting

(7 reviews)

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

Guldan's Plumbing & Heating

(4 reviews)

Jeff is a great plumber. Unfortunately he has been non responsive. He may no longer be in…read morebusiness as he may have taken a job elsewhere. He was our "go to" but now we must find someone else. Too bad, he was a nice guy.

I called Jeff Guldan Plumbing for an issue with our grinder pump. He called right back, and was…read moreable to come out the same day with his crew. Our issue with promptly fixed, for a reasonable price. The crew was friendly and cleaned up after their work. I highly recommend and will use this company again for any subsequent needs. Thank you.

DSR Plumbing and Drain Cleaning

(2 reviews)

If you need any drain cleared or pipes done with professionalism hire David. Not only did he listen…read moreto my concerns, he did the job with ease and care, leaving no leftover dirt or mess and only left me with the beautiful sound of water draining into new clean pipes. It was a lovely sight to see. David is a reliable professional hire. Five stars!

Very Pleased with the service, David was professional and had extensive knowledge of the service he…read moreprovided, Rich.

Flush Away Drain Systems & Waste Management

(7 reviews)

Max is honest, professional and knowledgeable. I trust him to tell my clients exactly what is…read moregoing on and I am so glad I found him. In the real estate industry you need a good team and Flush Away is my go to for sewer and septic inspections!

Flush Away was great! They fixed my issue within an hour, price was fair and I was not pressured to…read moredo more than was needed. I would recommend this company to anyone needing plumbing services.

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Phyllis M.

3 years ago

What happened: No heat. Weekend. Called my brother an HVAC expert. I thought I messed up the thermostat. Tried everything to no avail over the phone. Brother arrives at my residence. Nothing to do with thermostat. Motor has frozen. Called Josh property maintenance. Grim hope it can be repaired on a weekend but he said he would call Grasshopper. Told Grasshopper is on the way.... a totally unexpected event Mike from Grasshopper arrives. I introduce us as Phyllis and Frank. He is courteous, respectful, empathetic and reassuring. Confirms motor frozen.Talks to his boss. Maybe there is a motor in the shop. Mike promises to be back in 45 min with a motor. If no motor, he will call us. Mike arrives with a motor in the time he promised. We have heat. On a weekend!! Mike indicates he had one more stop to make. It is now close to 10:00 PM. As Mike leaves he said his goodbyes using our remembered names Frank and Phyllis. The most beautiful sound in the world is your name. Congratulations on Grasshopper training. Mike, in your stead, has proven that Grasshopper is a dependable and ethical company. Thank you Mike and Grasshopper Phyllis and Frank pam31ny@aol.com 757 646 1879 3H Sandy Pointe Dr. Clifton Park NY 12065 read more

Doreen Marie D.

2 years ago

I recently had the pleasure of working with Grasshopper HVAC, and I couldn't be more satisfied with their service. From start to finish, their team was professional, knowledgeable, and incredibly efficient. Scheduling an appointment was quick and hassle-free, and their technician arrived on time, fully prepared to diagnose and fix the issue. They took the time to explain the problem in detail and provided honest recommendations without any unnecessary upselling. The repair was done promptly, and my system has been running perfectly ever since. What truly stood out was their exceptional customer service. The technician was friendly, respectful of my home, and made sure everything was clean before leaving. It's rare to find a company that combines expertise with such a high level of care for their customers. If you're looking for a reliable and trustworthy HVAC company, I highly recommend Grasshopper HVAC. They exceeded my expectations, and I'll definitely be calling them again for any future needs! read more

James F.

2 years ago

got an estimate from them a little over a year ago for a replacement system. I slacked and let some time go by. I tried getting other estimates from more "reputable" places, those more established in this area. One never returned my call. The other came and we talked about three different replacement systems and I was to get the estimates the next day. Never heard from them. Some time went by and I received a text from Grasshopper about a promotion they were having. I responded and a day later I have a brand new system! They were amazingly professional and knowledgeable and they took the time to explain everything and to show me all about this new unit. Not that I would remember any of it but they're also a call away should I have any questions. I'm so toasty warm right now! Don't even bother with these other folks who obviously don't need your business. Grasshopper is high on customer service and professionalism. Thanks for taking good care of me! read more

Charm J.

2 years ago

I just had to share how truly impressed I am with the team at Grasshopper. From start to finish, their service went above and beyond my expectations. The technicians were not only incredibly professional but also genuinely kind, taking the time to explain everything and make sure I was comfortable with the process. I felt like they genuinely cared about my home and my family's comfort, which is such a rare thing these days. They were prompt, efficient, and left the place spotless. My HVAC system is running better than ever, and my home feels so much more comfortable. I'm so grateful for their dedication and care, and I will absolutely be recommending them to everyone I know. Thank you, Grasshopper heating and cooling, for making this experience so positive! read more

GuiaMay C.

2 years ago

I had Grasshopper Heating and Cooling service my HVAC system recently, and I was really impressed! From the first call, their team was friendly, helpful, and made scheduling super easy. The technician showed up on time, was professional, and explained everything clearly. They not only fixed the issue but also gave me some great tips to help maintain my system. The service was excellent, and the price was very reasonable, I honestly expected to pay more for the quality of work they provided. What I appreciated most was how much they genuinely care about their customers. I never felt rushed or like just another job. I'll definitely be using them again and would highly recommend them to anyone looking for reliable and affordable HVAC service!!! read more

Dena M.

2 months ago

today we had a service tech, Antonio Stella come to our home to inspect multiple gas leaks. I stayed with the service whole time he was in the basement and he was so kind to explain everything he was doing and each gas leak that was happening. Then he came upstairs and looked at the gas stove where we were told by a different there was a gas leak unfortunately, he could not find it, but he could smell a slight odor of the gas. He gave us an amazing estimate and before he walked out the door, he called customer service and was able to schedule us for an appointment in the next two days. Antonio Stella was an amazing technician and he was able to help my 75-year-old mother feel relieved and less nervous. I would recommend them to anybody. read more

Amy S.

5 months ago

Ken and Matthew came to our home today to take care of a toilet clog. I was able to get a same day appointment and was so happy with our service. Ken called me to let me know he was a half hour away and came right on time. He and Matthew were so kind and professional and helped explain options to me. They got right to work and were able to successfully snake our toilet, revealing that a potty training device for our son had gotten stuck (it projects pictures onto the potty water and is supposed to stick to the toilet lid but apparently had fallen in). We all had a good laugh about it. The issue was fixed within minutes with terrific service. I would highly recommend Grasshopper for any plumbing issues! read more

Jamielyn Y.

2 years ago

Grasshopper Heating and Cooling is an exceptional company with a team that truly goes above and beyond. From the owner to every single technician, they are all phenomenal people -- knowledgeable, professional, and genuinely caring. Their commitment to excellent service is evident in every interaction, whether it's a routine maintenance visit or a complex repair. They take the time to explain things clearly, ensuring you feel confident and informed about your heating and cooling system. If you're looking for a trustworthy, friendly, and top-notch HVAC service, Grasshopper Heating and Cooling is a fantastic choice. Highly recommended! read more

Alexandria L.

4 months ago

Had a fantastic experience with Grasshopper and specifically Noah! Our hot water heater flooded our basement and left us with 5+ inches of water. They responded quickly and were able to get over to us very quickly. Noah was educational and explained everything to us so that we understood and he answered all of our questions. They did a fantastic job not only installing a new heater for us and making sure everything was functioning properly- but also fixing a lot of safety hazards our previous plumber ignored. Great experience, customer service and peace of mind!! Thanks Noah! read more

Dominick B.

5 months ago

On April 16, we had Jeremy Coonradt provide us with our annual AC inspection, and was by far the most comprehensive and informative technician we ever had. Even though our unit are only a year old, Jeremy did not just perform a cursory inspection, but rather went through the entire process and gave us a review of his process, which included checking the output at the living area registers and showed us the readings. I don't recall anyone from any company ever doing that. Jeremy will always be welcome here to service our equipment. In fact I plan on requesting him. read more

Laine B.

4 years ago

Our air conditioner stopped working on a very warm Friday evening. We called Grasshopper and Alex came to our rescue. He was careful to explain the situation to us. A replacement was in order and the installation was done by Aaron and John. They arrived on time, and called ahead to let us know when they would be arriving. They were careful and thorough and the work was completed as promised. Alex, Aaron and John all were considerate and their customer service was outstanding. Definitely would recommend! read more

Margaret K.

6 years ago

We highly recommend Grasshopper Heating & Cooling. Everyone we dealt with was courteous, professional and knowledgeable. They scheduled our emergency repair for later the same day. Jared, the technician, diagnosed the issue, throughly explained the problem, gave us a price quote for our review and then repaired the furnace. This was such a positive experience we will absolutely contact Grasshopper again in the spring for our routine cleaning and annual service, and would not hesitate to recommend Grasshopper. read more

Jeffrey L.

1 year ago

We just had to replace our 11 year old AÇ unit. After much research, haggling and deliberation we settled on Grasshopper Heating and Cooling . Chris Sullivan, our salesman took extra good care of us. He took the time to listen to our needs and concerns and addressed all of our questions. He and the CEO, Amanda, Triolo, invited us to their facility to meet the staff. What an inspiring group of people! It was truly an easy process thanks to Chris and the Grasshopper team from purchase through installation. read more

Janis B.

4 years ago

On January 9th Nick Patrizio came to my house to repair my new furnace. He did a very thorough job brushed and vacuumed all the soot out of the boiler block and base. He inserted soot stick to eliminate any additional soot out of the boiler. Adjusted air damper and draft damper. He installed a carbon monoxide detector by the furnace which was nice of him being I didn't have one. Nick was wonderful. He takes great pride in is work. He made sure everything was working before he left. Thank You Nick!!! read more

Audrey K.

4 months ago

Grasshopper Heating and Cooling are the best in customer service, quick response, and wonderful at keeping their work within your budget! A great company you can depend on if and when you need them! Kirstin Knoblauch is a wonderful employee who goes above and beyond to keep the business running smoothly! Grasshopper Heating and cooling are the ones I trust to do the job quickly,efficiently and within my budget! I would highly recommend this company for your heating and cooling needs! Audrey read more

Bethany C.

120

5 months ago

We have had Grasshopper fulfill all of our HVAC needs over the last 6 years, including two minisplits and a combo boiler and they never disappoint. If there is an issue they respond immediately and will prioritize your needs. They even sent me flowers when they found out I had just had a baby during a maintenance visit. Dustin came today and did an amazing job ensuring there was no dust-in my minisplits with a thorough cleaning. Great business. Great crew. Thank you! read more

Dwayne C.

4 years ago

Just tried to fire up the heater for the 1st time in the new apartment and all I got was cold air. The development told me they used Grasshopper Heating and Cooling and normally can do the same day service. I wasn't home all day, so Dustin was let in by the maintenance crew. I saw on the home cameras that he was there and had no issues. Came home to a heated, warm place and couldn't be more grateful. Thank you for a great job. I'll recommend you anytime. read more

Chris C.

5 months ago

I just had Grasshopper Heating in today for an A/C tune up. Tyler not only thoroughly cleaned the unit but gave it a good inspection. He made some great suggestions to keep my unit running longer. He checked the pressures and took some temperatures throughout the house. At the end of his visit he took the time to explain to me what he had done. I recommend Grasshopper and especially Tyler for any work you need on your furnace and air conditioner! read more

Chris F.

5 years ago

Great customer service during winter maintenance by Dustin. Even though he's hired by the complex as part of a business account, his demeanor is that of someone who was hired by an individual customer. He took the time to discuss some issues I was having and was very friendly and professional throughout the conversation (and being a fellow Vet we had a good side conversation as well...GO NAVY!!). Would recommend Grasshopper to my friends for sure. read more

Sean B.

2 months ago

Called for a plumber as we had our pipes burst and the person they sent, Xavier, was absolutely fantastic. He not only identified the problem, but showed us how it went wrong in the first place and tested his fix three times befoe leaving to be sure it worked. Additionally, we were given direction for what to do in the future in the off chance things went wrong. Very pleased and would absolutely call on Xavier/Grasshopper again. read more

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Grasshopper - hvac - Updated September 2026

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Grasshopper Heating and Cooling

3.7

(3 reviews)

Recently contacted Grasshopper bc my AC condenser wasn't turning on outside when I first attempted…read moreto turn it on this year. Tyler & Chris (HVAC) came out and tested the unit which turned out to be working ok, but then determined it appeared an electrical issue as the circuit breaker for the unit was loose. Tyler referred & contacted Tim (Electrician) who came out with Connor shortly after the same day & quickly replaced the breaker . (note: the previous company who installed my central A/C in 2018 used the wrong kind of breaker). The AC unit came on fine after that. I continue to recommend Grasshopper to others who are looking for a reputable, reasonably priced & respectful company to address their HVAC, electrical & plumbing issues. I trust them and feel lucky to have been working with them since 2023!

Tyler came back to check out my furnace. Excellent work and good explanations with no pressure…read more Highly recommend

Absolute Heating & Cooling

4.3

(6 reviews)

Bret was extremely helpful over the phone and talked me through my issue with my gas furnace. I…read morewill be using him for all my service and maintenance needs and recommending him to everyone I know! Best customer service in the Capital Region!

We had an ancient fuel oil tank in our basement that began to leak, spewing oil all over the floor…read more I was able to plug the leak with epoxy and began calling around to find somebody who could replace the tank quickly. Bret was recommended by Brenda at Charlton Oil. I called Bret on a Saturday afternoon, and he returned my call right away. He agreed to come by the house the following Monday to assess the situation and prepare an estimate. Bret called that same night with the estimate, and said he could do all of the work (drain the oil out of the tank, replace tank, install a new filter and oil line to the furnace) later in the week if all parts were available. He called on Wednesday to say that everything was ready and he and his son could do the work first thing Thursday morning. Bret and his son arrived, and all work as accomplished that morning. Everything was cleaned up, and we couldn't be happier with the service. That's 5 days from initial contact to completion of the work! If you want prompt and excellent service, call Bret at Absolute Heating and Cooling.

Saw Plumbing & Drain Cleaning

4.0

(14 reviews)

These guys were recommended to me by a client. I have since recommended them to other clients. They…read moreshow up on time to get the job done for a fair price and they have the equipment to do the heavy duty jobs. Solid family owned business competent good communicators easy to work with.

My friend had frozen pipes in February and we were given Saw Plumbing recommendation by our cousin,…read morethis was on the weekend and Saw Plumbing showed up immediately and unfrozen her pipes. We are so grateful to Shelly, he was so professional and nice. We would recommend this company to anyone.

Choice Heating & Cooling

3.0

(6 reviews)

Choice Heating & Cooling had been recommended to me by a very satisfied customer, and now I can…read morecompletely see why. I needed to have my central air unit replaced. I had previously known it was too small for the house and poorly maintained by the previous owners. Not only did Choice verify this without me saying so, but they offered an improved, larger, and more efficient unit of the same brand, plus I got a discount for paying cash. Once it arrived, they immediately set up an appointment, and the replacement was handled by a team of Luke and two associates in less than four hours. I will be glad to pass it forward and recommend Choice to other potential new customers.

Good luck getting your product serviced after spending an inordinate amount of money over the…read moreyears. They simply don't care and are pretty open about telling you such. Zero stars if I could.

Gilli Electric

5.0

(1 review)

I needed service with some things I had problems with. My circuit breaker and wiring on my ceiling…read morefans were not functioning properly . I would recommend Gilli electric because they fixed the issue and was on time and very polite . it is hard to find great service like this and I commend this company . From the time of the first call for an estimate up until completion . wonderful job 10/10 stars if I could I would rate that .

Budget Sewer & Drain

3.8

(36 reviews)

Septic backup on a Friday morning, so an emergency. Called, talked to a human who set up a visit…read morebetween 2 and 4 that day. It is now almost 10 AM on SATURDAY, and after I left two messages last evening, still no one has reached out with any information at all. Would post zero stars if that was allowed. UPDATE - Jay called this (Saturday) morning soon after the review was posted (I don't think that was why, but who knows?), came by noon, was excellent at getting the problem fixed and apologized about our Friday experience. I'm popping the rating up from the initial zero to 4 (but they really need to get some of their act together).

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.

Adams Heating and Cooling

4.2

(44 reviews)

The installers were very professional, considerate of our home, and courteous to us. Within the…read morepast couple of years they have installed both heating and cooling systems. I highly recommend.

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

Johnson Electrical

4.0

(8 reviews)

Had an emergency early Sunday morning at 730am. We called another company due to doing previous…read morebusiness with them. They never called us back. Called Johnson Electrical and within 20 minutes they called and came over. What a knowledgeable and respectful electrician. He worked from 2pm until 930pm to get the job done. Highly recommend this company.

We lost power in only part of our house. We ruled out any problems coming into the house and traced…read moreas many wires as possible but couldn't figure out the problem. We called Johnson Electric to help, they were at our house first thing the next morning. I was hesitant as I am with all contractors, we'd tried everything we could think of, I was expecting an all day repair and a work around. What I got was a very capable electrician who was also friendly and our service restored in 2 hours. Ronnie did everything he could to identify the problem and resolved it quickly. The bill was less than I expected and the service better than I expected, a win win! Will keep this number for any future needs.

Hoffman & Miller Heating and Cooling

3.7

(3 reviews)

These guys are the ultimate professionals and were incredibly reasonable with their pricing. We…read morepurchased a new gas furnace and had it installed from the expert staff. They were efficient, incredibly diligent, on time and did exceptional work. I am so grateful for all their support and hard work. Dave and his crew Richie and Dennis are top notch. I will never go anywhere else. Highly recommended!!

Rich Miller came to my house, when my boiler cracked, the day I called for an estimate and he was…read moreable to give me a quote immediately. We scheduled an appointment for the upcoming Friday, he showed up on time replaced the boiler, removed the old one and was done in about 3 hours. Great friendly service, fast work and quality products at an affordable and fair price! I would recombinant to anyone that has a heating or air conditioning problem!

Bargain Plumbing & Heating

4.4

(10 reviews)

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects

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Grasshopper Heating and Cooling

Absolute Heating & Cooling

Saw Plumbing & Drain Cleaning

Choice Heating & Cooling

Gilli Electric

Budget Sewer & Drain

Adams Heating and Cooling

Johnson Electrical

Hoffman & Miller Heating and Cooling

Bargain Plumbing & Heating

Grasshopper

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Services - Grasshopper

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$78 AC Tune-Up!

Portfolio From The Business

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Review Highlights - Grasshopper

More businesses like Grasshopper

84 Grasshopper reviews that are not currently recommended

Why does Yelp recommend reviews?

84 reviews that are not currently recommended

Grasshopper - hvac - Updated September 2026

Browse Nearby

Browse Brands

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Trending Searches in Clifton Park, NY

Browse Articles

Service Offerings Nearby

People found Grasshopper by searching for…

Related Searches in Clifton Park, NY

People who viewed Grasshopper also viewed

Grasshopper Heating and Cooling

Absolute Heating & Cooling

Saw Plumbing & Drain Cleaning

Choice Heating & Cooling

Gilli Electric

Budget Sewer & Drain

Adams Heating and Cooling

Johnson Electrical

Hoffman & Miller Heating and Cooling

Bargain Plumbing & Heating