Called to schedule my dogs their proheart 6 vaccine and the secretary argued with me over the phone…read moreand wanted to charge me for extra services that was not needed.

Management is not a priority in this establishment. The kennel tech agreed to send photos to my…read morephone, then when questioning the receptionist about why my dogs had no bowls, blankets or health sheet, it was said they tore the blankets up. When picking them up, I was told they had diarrhea. I had also requested my adult male dog, who was overdue for a nail trim, to get one the first day he was boarding. They did it today when I picked him up for the first time. NO MANAGER WAS PRESENT TO SPEAK WITH AT 3:30PM. 2 Hours until closing. I do not recommend taking your animals to this place to board.

The entire staff at Trinity Veterinary Hospital is amazing! Everyone truly cares about your pets…read more They are great at communicating and getting your pet seen in a short notice whenever an issue arises. My Pomeranians have had their teeth cleaned and multiple visits regarding their knee, skin, and eye issues. Every visit Dr. Williams creates a treatment plan that gets them back to their healthy selves in no time. I can be very particular with my dogs & I feel so comfortable with this vet office that I drive from Enid just for my dogs to be under the care of Dr. Williams and the team at Trinity Veterinary Hospital! If you're looking for an honest vet where they always have your pet's best interest in mind--this is the place!

We have found the front staff at Trinity to be very attentive and professional. However, the cost…read morefor services and boarding is way too expensive. We do not seem to get clear answers to medical conditions of our pets. Boarding is never "just boarding", they find way to get you with an extra exam fee, so the boarding cost are outrageous.

I am incredibly disappointed with the lack of customer service and basic compassion at this clinic…read more I had an appointment scheduled for 4:30 PM for my dog who needed urgent care. Because I live 30 minutes away and had to rush home to get my dog during peak rush hour traffic, I proactively called ahead to let them know I was running late. Instead of showing any understanding for a working person trying to get medical attention for their pet, they were completely rigid. They strictly enforced a "grace window" policy, entirely dismissing the fact that they still had a full hour left before closing at 6:00 PM. To make matters worse, when we called to ask about payment options, the staff treated my wife with an absolute lack of respect. Their only solutions were entirely unrealistic for the average working person. They flippantly told me to just "reschedule" (which isn't easy when you work until 5:30 PM every day) or suggested I drop my dog off at 7:30 AM and leave her there until 6:00 PM. Why would I trust an establishment to watch my dog all day when they've already made it clear they don't care enough to do what they can to see her? This place operates like a rigid corporate machine, not a veterinary clinic that cares about animals or the people who love them. If you work a regular job or expect to be treated with basic respect and empathy during a stressful time with your pet, look elsewhere. They clearly do not care.

We love it here and our dog, Stomi loves it here. She actually gets excited to go to the vet…read more Everyone is super nice and patient with the animals, which can't always be easy. I know my dog is a lot to handle! The lobby is always clean, and they do a good job spacing out appointments, so animals aren't in the lobby together. That can get hectic. I never feel like I am rushed when I'm there, and the vet takes his/her time making sure I have voiced all concerns during our appointment. We have per insurance, and that definitely comes in handy during her annual checkups. If you're looking for a nice vet, give Lakeview a try

We took our dog to Dr. Grimmett while visiting edmond for a skin condition that had been ongoing…read morefor months. Our home vet had seen her 3 times, prescribed the same treatment all 3 times and it clearly wasn't helping. Dr. Grimmett asked more questions and learned more about the problems and gave us better information than our home vet had in all that time. She was amazing! We have an updated treatment plan and some hope. I recommend her HIGHLY! Thank you so much!

I wouldn't take my fur babies anywhere else! My baby is highly fearful and Sunset works with me to…read moremake sure he's taken care of! The staff doesn't treat his visits like a hassle and instead greet him by name and try to comfort him. Dr. Maggie and Dr. Downs have been so kind and thorough in taking care of him.

My fur baby of 18 years passed away. It was a difficult day, I had already called and made…read morearrangements, about a year before. She had a tumor that kept getting bigger. They were very sympathetic and walked me through this very difficult time. I selected her box, it was so beautiful and with the most beautiful message. They made a paw print and a nose print for me. I picked her up and cried like a big baby. They hugged me like an old friend. They were amazing! I would definitely recommend them to anyone who is faced with grieving the loss of your furry family friends. Thank You so much! You have no idea how thankful I am that I made that call to Heavenly Pets!

Heavenly Pets provides cremation of your beloved pet at a very reasonable price. I used their…read moreservices for my two beloved dogs who passed away over the past few years. Their care of your pet's remains and the compassion, sympathy they exhibit for the grieving owner rivals any human funeral home.

I've followed Dr. Kim to several clinics, she's compassionate and caring for all pets, you find a…read morebetter veterinarian than her In my opinion, plus she's been a family friend for years, so keep you dollars local and shop the many businesses Midwest City has to offer !

I picked Heritage Plaza Animal Hospital because I was having a hard time finding someone to get me…read morein with my 9-year-old sick dog the same day. I was so surprised that the veterinarian who worked there was Dr Kim. I have used her when she was at Pet Vet. I missed her so much; she is a great veterinarian. She has common sense and compassion; there are no crazy sky-high bills. She is so down-to-earth. I have many friends who liked her as well. I'm going to let them know I found her. The staff is very nice and helpful as well.

Such a great experience working with Jessi! We sent our puppy for Puppy Camp and had a wonderful…read moreexperience. I really appreciated the amount of information she provided about dog behavior generally, and insights to our specific dog as well. I would recommend her to anyone bringing a new dog into their family, and will definitely continue to use her services as our puppy continues to get older.

Jessi has been an absolute dream to work with. From day one I was comfortable working with her…read moreknowing she had the skills to work with our sweet boy. She's been flexible with scheduling and so easy to work with. We're currently 4 classes into our 6 week training and we're seeing great changes with our dog. Jessi truly goes the extra mile to make sure her clients have the tools to be successful with their animals, she even took the time to check in on our dog when he was down sick and is working with our veterinarian on when he should return to training. I highly recommend ROC!

Have been a fan for years. My previous cat passed due to age and when I adopted a new cat, I knew…read moreI'd bring them here to the best cat hotel in the area. It's clean and cat centered; my cat loved the private room and cat tree--much better than places with small cages. Staff always kind and fed my pet accordingly to the directions I had left. A+++

I have boarded my cats with Aristocats since 2009. It is a wonderful place with rooms not cages…read more Both my cats stay together in a garden view room. Alena does a great job with the grooming as one of my cats has a thick undercoat requiring regular attention. Also she is a vet tech which makes me feel that any issues will be detected. They will give your cats their medicine if they have a prescription. Cannot say enough good things about this cat hotel!

AMAZING and GORGEOUS haircut! Snoopy and I will DEFINITELY be returning! He may not happy about…read morethis fact, BUT I SURE AM!

After years of having my dog groomed here, having to reschedule because I'm of an illness and now…read morethey want money up front. Too many good groomers around for rude management as well. Sad because the groomer was good but this place has been sinking. The greed. You can see it in the reviews too. Honestly though I'm ok with my money going to a better business that is ok with a reschedule when I've been loyal for years.