they were a no call . I had an appointment set up in the afternoon and they said they would call 30…read moreminutes before they arrived. At 2:45 I called to verify they were still coming and he said yes between three and five they would call 30 minutes before arriving. They never called. They never showed up and they never called the next day to follow up.

I had hired him in the past to install two garage doors on two different occasions. Within a few…read moreweeks, both doors stopped working, which required follow up visits to correct the problem(s). Darin was slow to respond on each follow up repair. That sad part was, I just lived right across the street. Almost a two week wait for him to correct the problem(s). In the meantime, I'm a 50+ year old woman having to lift a heavy door up and down each time to get in and out of my house. I let it go as I did not want a confrontation or listen lame excuses. As I stated before, he was my former neighbor and I didn't need the drama. I moved to new house and ask him to reset the keyless entry. He instructed me to go online and find a YouTube video. I was a two-time repeat customer and that was the best he could do for me. My thought, there wasn't enough money in it for him to make the trip to new house. Sad. I'll never do business with him again.

The team sent out to our location was very professional! Extremely detailed, very proactive, and…read moregreat attitudes! It's very rare that you are in better spirits after your door repair tech comes out lol. For us, the main thing was communication, and not once did we feel a lack of or that the communication was lost. They were called in for a metal framed door but also assessed the garage door and gave input as to how to proceed with its future maintenance! This is a win win for all!

The spring to our garage door broke Saturday morning. Husband called for emergency service because…read morewe cant get our cars out. Left message, no one called back. Called again Sunday morning. Second message, asked for a callback. Waited all day Sunday. Nothing. Husband and I got a very heavy door up together so we can get cars out. It's now Sunday night. Still never heard back from them. Guess "emergency" means different things to different people but "SUPERIOR" is definitely not what this company should claim to be.

I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Saved me a lot of trouble by taking on a service call for a snapped spring on the way home right…read morebefore a long holiday weekend. He had everything we needed on his truck and he was happy to explain what we was doing as he went. Highly recommend!

We are so happy with our new door and operator. The door is improving our energy efficiency and the…read morecurb appeal of our house. The opener is so quiet! Working with Josh was great - he was incredibly responsive and provided us with a thorough consult and price quote. The turnaround time for install was very reasonable. The workmanship is of the highest quality. Highly recommend!

I purchased a highly rated Chamberlain garage door opener at my south OP Home Depot to replace my…read moredefective, 23 yr old Craftsman opener. HD offered an $87 installation with purchase of any garage door opener, so I jumped on it. I'm happy I did because I received the first rate services of AGDS. They contacted me quickly, and the install was scheduled within two days (thanks, Dave). The installer was knowledgeable, and it only took one hour to get my new, much quieter, garage door opener, outside keypad, inside button and door close sensors working perfectly (thanks, Rob). Excellent!

Arrived the next day, quickly assessed the problem and replaced the faulty part. Rob was…read moreprofessional and friendly. Highly recommend!

Called to schedule service for a broken cable and was able to be serviced the next day. The…read moretechnician suggested replacing the rollers due to age and wear. The door is now quieter than it has been in years.

Called in morning w a garage door issue and caleb came out at 2 pm to fix. Great service and price…read morewas good as well! Definitely recommend!

The spring on one side of my garage door was hanging and unable to close garage door. I called…read moreKCKGaragedoor.com and Dino was at my house in less than 2 hours. My garage door is old and has had some questionable repairs by previous owner. Dino fixed my spring issue so I could close the garage door that night. I scheduled an appointment for the next day to have rollers, cables and hinges replaced as the existing parts were in really bad shape. Dino fixed numerous issues with the original installation. Dino was courteous, very knowledgeable, steady worker and very honest and affordable. I highly recommend Dino with KCKGaragedoor.com for any and all of your garage door needs.

I had an excellent experience with this company. Very responsive and knowledgeable. This is the…read moreonly company I'll use if I ever need my garage door fixed again.

Really good experience with Right Track Garage Door on the repair of a broken spring on our door…read more Garage door was unique in that it was 475lbs and had 4 springs. Tom was excellent in explaining our different options. Texted him on a Sunday and was able to get on his schedule the next day. Needless to say, the garage door now works better than it did before the spring had broken. Would highly recommend. Thank you!!