No complaints about the doctors, the staff, or the groomers. They have all been fabulous through…read morethe years with all my babies, past and present. Normally I go to the vet on base because it's WAY cheaper. For emergencies I go to the walk-in clinic in Antioch, also for most surgeries since the base doesn't do them. What those two can't cover, I go here. My only REAL issues are not getting callbacks every time they are promised (some I get, some I don't) and the astronomical cost!! They are priced FAR above other local vets. I have pet insurance, fortunately, but laying out so much money at one time is ridiculous. If I could find cheaper with great vets, I would go elsewhere.

Receptionists here are wonderful. Never had an issue with them and are so helpful and pleasant to…read moretalk to. Check-ins/check-outs were always a smooth process. They were speedy with sending off claims back to insurance companies. Satisfied with their service! Ive been going here for a year and some months for my female Doberman (3 y.o.) With this breed, I have concerns of DCM, vWD and other health issues that may arise. She has been in good health thus far. Disclaimer: I don't believe in gate-keeping, so I threw in prices I've paid and a name to be aware of, in case your curious and in the event that doctor reads this :) . Yes you. 1) Doctor-client respect. I went in for an annual (cost was $603.91), spoke with the Vet (Dr. Ani Abraham), received a phone call once results were in (came back in good-standing for overall health with mild tartar) and I asked about an echocardiogram. My research on dobies, it's recommended to have an annual echocardiogram, so I wanted to start and asked questions regarding the service. Somewhere in our conversation the tone shifted. I don't know if she felt like I was belittling her knowledge on Dobermans or questioning her judgment, but I was simply asking about dates to schedule for an echocardiogram rather a recommendation for echocardiogram, to which we some how ended to a point where she said "...or you can find a new clinic", which at that point was where I lost my cool. I don't understand how being concerned for my dog's health led to her rushing me off the phone because "she had another client" and "was doing me a favor answering questions" (verbatim) when she asked if I had any questions, which somehow led to a debate with several misunderstandings and misinterpretations. I felt she was giving me snarky responses and after about 3 of those, I gave her a dose of her own medicine which led to the rushing off the phone. That kind of treatment doesn't deserve any positive recognition regardless of her position. Thank God working in the Navy helps me deal with irrational people with some kind of patience. Military personnel don't really deal with disrespect, we just tough it out, but this lady crossed the line. Advice: Stick to being an NPC, don't ask complicated questions, you should get along with her just fine. 2) boarding. I was looking for a 7-day boarding that had outside play w/ other dogs, a suite of some kind to help reduce her anxiety of other barking dogs and an active staff. THIS IS NOT THE PLACE TO BOARD YOUR DOG IF YOU EVEN CARE AND LOVE YOUR DOG IF YOU SAY YOU DO! Presentation of the dogkeeper (carekeeper) was subpar. The guy had a sleeping booger in his eyes, a bit over-weight and a little odd. Gave me an idea of how he takes care of himself. It was difficult trying to maintain small-talk with him (which isn't the deal-breaker). The living conditions are poor. Cold, dimly-lit, small or what they called "large" living quarters, and smelled of bleach and poop. I would say the animal shelter has a better living condition than here. Total quote was $371 for 7-days (good for those on a budget and don't care about their dog, honestly) . You get what you pay for. On the tour, I was told they get three 15-min of solo playtime (which I can understand they don't want to risk dog fights or accidental pregnancies for the social play, however, I needed professionals to allow social playtime), not the biggest side yard with fencing, wooded chips on the ground. When speaking with staff and I questioned 15-min, he changed his answer to 30 min. So that was already a red-flag. Overall, a big NO for me. Even watching him interact with my dog was just awkward, PetSmart is a great example of natural interaction (to which I take Coco to, often). I felt bad for the little doggie (I think shih-tzu) that had to stay. Hopefully for one day. I ended up boarding with Lake Forest Kennel Club, just to give you an idea of what quality I was going for. 3) pricing. I went in for a basic annual (rabies recert, wellness, etc.) to end up coughing up $600ish dollars! I would be content if the quality of the service and location, patient education and recommendations, as well as boarding was top-tier, but this place was just above sub-par. I chose this place because I live close-by, rather staying with Forest Bluff Animal Hospital. Dr. Robyn Walter knew about Doberman breeds and even asked about the kind of diet she's on. I WILL be going back, just for the peace of mind and trust that he will have the best interest in my dog's health. If you value quality in all aspects of a good business, skip this place. Hope this helps someone! Heed Dr. Ani Abraham. Ask for the fee of service because those numbers get piled on quickly. And don't let anyone bully you into NOT asking questions. Love and protect your dog as if they were a human family member.

This is a wonderful veterinary clinic. You can tell that everyone really cares. They're prompt to…read morereturn any text messages or phone calls and don't make you feel like you're imposing on their time. They also follow up after appointments to see how everything's going with whichever cat I brought in. Other pluses is that staff turnover seems low so that's a sign that the employees are happy whereas some vets always seem to have different staff. I'm so glad that I started bringing my two kitties here.

I recently switched over from a vet nearby to Good Life Veterinary Care. And I'm so glad I did!!…read moreUnfortunately because of Covid 19, they are making anyone with an appointment to call from your car after parking outside the office. A friendly staff will take down all your information and then will come get your fur baby from you at the car and bring them inside to see Dr. Estrick. Once they are inside, Dr Estrick will call you on speaker and will go thru the wellness exam. She was very thorough during the exam with my two dogs. Any questions I had, I mentioned to her and was given an explanation. I did not feel rushed at all. She took her time and made sure the dogs were healthy. Our dogs also had to get vaccines and routine bloodwork to check for heart worm. Pricing is reasonable compared to my old Vet. The staff here are super friendly and welcoming and you can tell Dr. Estrick genuinely loves her job and helping animals. Also, they are prompt when emailing results of bloodwork. I didn't have to call them to ask about the results the next day after waiting all day like my previous Vet. So far, I am very happy with my experience at Good Life Veterinary Care and highly recommend them!!

First of all I want to thank the Matkovich family for an amazing experience with picking out our…read morepuppy. Since day one Andrea had been amazing with communication, and was very patience and knowledgeable in answering our questions. I would most definitely recommend her, because I believe she's one of the best that cares a lot about her pet family. All of her dogs looks beautiful and their puppies as well. We just got Nala today and are very happy with the new edition to our family.

My wife and I purchased a golden retriever poodle mix from Andrea. Andrea (and her whole family)…read moreare incredibly friendly and welcoming. They were willing to let us come by regularly to visit with our puppy (Lucy). We brought Lucy home on July 2nd, and we couldn't be happier. She is very well behaved with a great personality. The Matkovich family has 4 dogs (2 golden retrievers and a labradoodle for breeding, and a family dog that is some mixture of breeds). This was great because our puppy was socialized with other dogs as well as the rest of the litter and the Matkovich children. We took Lucy to the vet, and she slept through the entire appointment and received a clean bill of health. She barely even moved when she received her shots. If you have an opportunity to get a puppy from one of the litters, I am confident you won't be disappointed.

The people are wonderful to use for your pets! They care about your pets and know what the are…read moredoing! Located in Libertyville!

I rarely write Yelp reviews, but I felt compelled to share because this office is truly…read moreoutstanding! I've been here three times in the past six months, and every visit has been a positive experience. The staff and doctors are incredibly friendly, caring, and respectful--they never make you feel belittled. That might sound small, but after a negative experience at another animal hospital nearby, it really stood out to me. Visiting an urgent clinic for a pet can be so stressful, but the environment here is welcoming, calming, and reassuring. It makes such a difference when you know your pet is in good hands. I honestly wouldn't take my pets anywhere else for urgent care needs.

Amazing for animal vet is good ! I bring my old dogs there they are wonderful helpful pets! For…read moreyears and price reasonable .

Since I've been going here, my experience has never been good! For them to tell me they won't see…read moreme anymore because I missed an appointment due to a time mix up is crazy! When scheduling an appointment, there are no emails sent, no text confirmations, or calls! I found this clinic out of convenience and it's been the biggest inconvenience yet! Any problem I've taken my dog to this vet for has never been resolved! Angie who answers the phone seems to never be in a good mood. I never trusted her around my dog! If I could rate this place 0 stars I would!!

Dr. Sheena Dadkhah recently did a surgery on our dog who had a Mass Cell on the top of her head!…read moreGranted it was no cancerous, there was a little to much urgency into surgery as the mass cell was diminishing from the anti-inflammatories she was given. As a result of the surgery, our dog now has facial nerve (cranial nerve VII) paralysis! This was a simple surgery, and now our loving dog has this issue to deal with! When we took her back to be checked out, as her top eyelid was not shutting, her left ear wasn't moving or her left nostril, Dr. Dadkhahs only suggestion was to get an MRI - SUPER - lets spend $6,000 for what? I'm not saying Google is a good doctor, but it was more effective in diagnosing our dog than this "vet surgeon"! Just awful pre and post care! A good vet surgeon would have waited to do surgery Vs rush rush rush - to see if the mass cell would go completely which was looking like it was. Additionally, for someone who's been to school for this type of stuff, not to identify that she has facial nerve (cranial nerve VII) paralysis is just flat out DUMB!! Not only this, but she denied that there was no issue with her surgery. RIGHT!! If your dog needs a checkup - great place - if your dog needs good care - NOT THE PLACE!

I was really happy with this practice. From the phone calls to the front desk to the assistant to…read morethe vet everyone was really great. I followed Dr Retseck here from the last practice she worked at. She is caring, empathetic, and smart. While it is not necessarily inexpensive the prices are in line with similar practices.

Always a comfort to see the team at the Animal Hospital of Gurnee. The unique design of the…read morefacility ensures every animal is treated in a private room without scary encounters with other visitors. They understand the total life and holistic health of your pet and are very reasonable and practical. Was particularly thrilled to learn of the acupuncture and home visits as an option when an older pet has special needs. We had the difficult decision to say goodbye to a fur baby, and they provided very helpful and tender support. Thank you, Gurnee team!

Absolutely great staff and doctors. Always happy to answer questions and help. They have really…read morehelped my pup.

This Vet and the staff lack compassion and frankly knowledge on anything. They seem to only know…read morehow to administer vaccines, beyond that do not bother going here for any type of care. The Vet won't even look at you, the staff answers the phone "can I help you" which is completely unprofessional. Pet parents take your animals to another place and save yourself from the major frustration when you may be needing help the most. This is not the place.

Firstly, less expensive than our previous vet. Very accommodating to our life situation and used…read morethem for 2 years now. Excellent care from all staff. Doctors took time to explain situation with understanding.