I cannot recommend Rogers Dabbs Chevrolet Service based on my experience…read more My truck was towed to their dealership for what was initially diagnosed as a failed turbocharger. Over several weeks, I received multiple completion dates that were missed, and communication was inconsistent. I often had to call or stop by for updates, and missed calls rarely included voicemails. My biggest concern was the number of contradictions in the diagnosis and timeline. The issue began as a turbocharger failure, then became an oil-filled charge air cooler, followed by a reported diesel runaway event and potential catastrophic engine damage. Weeks into the repair, management claimed the truck arrived over 8 quarts low on oil, despite service documentation showing the oil level and condition inspection as passed. I understand dealerships are businesses and need to make a profit. I have no problem paying for legitimate repairs. However, when events are later described in ways that appear inconsistent with previous communications and the dealership's own documentation, it raises serious concerns about the integrity of the service department and confidence in the diagnosis. By the time I removed my vehicle, I had spent more than $7,000 and still had to have the truck towed away unrepaired. The vehicle left with significant engine concerns that were not part of the original diagnosis when it arrived. To be fair, most of the staff I interacted with were friendly, courteous, and professional. My dissatisfaction is not with their attitudes, but with the handling of the repair, the lack of communication, and the conflicting explanations surrounding my vehicle's condition. Based on my experience, I would strongly encourage customers to keep detailed records of all communications, diagnoses, and repair authorizations when dealing with this service department.

Their parts are useless they will not listen to the customers the warehouses need work and they…read morecover up for the incompetent

I was informed that I needed a starter, but come to find out it was only the battery. The service…read morerequested was for diagnostic of my vehicle. The quality of service was great and he is very knowledgeable. Very trustworthy! The fee for service was also affordable. Recommendation approved!

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

I would strongly advise anyone to think twice before using Darrell's Auto Electric for anything…read morebeyond the simplest repairs. They kept my Jeep for over 6 months chasing a problem that turned out not to be the issue at all. During that time, they insisted I needed a part that would have cost me $1,300+ for a used part with little to no warranty. Only after I refused to pay that, & wait on the new part with a warranty, did they suddenly "re-evaluate" and admit--that wasn't even the problem. Meanwhile, I was still charged $2,793.33 along the way, including for a new battery--which, let's be honest, probably went bad because my vehicle sat untouched on their lot for half a year waiting on a part it never needed in the first place. I had to take it back 3 days after picking it up and they kept it another almost 2 months. What's even more frustrating is that I felt like I was expected to diagnose the issue myself. Isn't that the mechanic's job? Instead of providing answers, there was constant guesswork and shifting explanations. Ricky even admitted he was aware how long I waited for a part it didn't need and apologized, which I appreciate--but that doesn't undo six months of wasted time, unnecessary costs, and zero resolution. To make matters worse, I finally took it somewhere else--a simple mechanic--and within a week and $310.50, the problem was correctly diagnosed and fixed.The issue? A throttle body and recoding it. That's it. Not the laundry list of problems Darrell's tried to sell me on. Bottom line: If you value your time, your money, and actual competent diagnostics--take your vehicle somewhere else.

Darrell's has taken care of our auto mechanic needs for several years. They are dependable and…read moretrustworthy. I think their prices are reasonable. They are consistently busy but they do try and get your automobile tended to as soon as they can.

Good service, but extremely too expensive. If I didn't have a Firestone card I wouldn't use them…read moreagain.

Terrible service. Dropped car off 3 times to get shacking in my vehicle fixed, they did not fix the…read morevehicle. Went in to let them know problem was still there and was treated TERRIBLY. RUDEST PEOPLE I HAVE EVERY MET. Will NEVER bring my car here. Nothing but rude....people.

K & M were brilliant - so knowledgeable and clearly passionate about cars, especially minis…read more They were thorough and went above and beyond to take care of my John Cooper works mini. They communicated clearly and were very fair with pricing, Very happy and would def recommend, L

Dropped our car off, super customer service and communication! Issue was fixed prompty, very fair…read morepricing. Thanks K&M!! We will def be back again!

Rocky was a pleasure to deal with. We were passing through on a road trip and started to experience…read moresome issues. He made the time to diagnose it near the end of a busy day and got me back on the road. Great character excellent service.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

Very professional and honest technicians. We will definitely revisit for our tire needsread more

Good tires, good prices, good service, very nice people. I'll buy my next tires there.read more

The Manager Rayn was very polite and friendly! she made me feel at ease and comfortable and all the…read morestaff was friendly too. the work that was done on my truck was to my satisfaction!! I would Highly recommend anybody that want efficiently! service with a and good quality service please pay Mavis Tire a visit!

I went in for just a tire rotation. In the middle of the work, they came and told me my all 8 of my…read morebrake pads were, and I quote, "metal on metal and need changing badly." I told them thanks for letting me know and went home to change my own brakes as I do. In the pictures, the top one and right one are the new ones, and the bottom and left one are the "metal on metal" ones. Are you kidding me? I called up there and told them my concerns, and the assistant manager lady told me "THIS HAS HAPPENED BEFORE." And nothing was done? Come on. I was also told it would take ~25 minutes. It took an hour and 20 minutes. Timing has been an issue the last three times I've gone. Wish I could give zero stars. Update (08/2025): I spoke to the regional manager for the store here in Brandon. I explained to him my problems and concerns. He was very dismissive of how this was a "very minute thing to never come back to our store over" therefore, I decided to write this down here and let people know to never go here under any circumstance. There are much better service businesses than here. Take my word for it.