Wayne is a highly skilled jeweler that has crafted several custom pieces of men's jewelry for me in…read more14k and sterling silver. Some of the jewelry he designed and made for me included ancient Greek coins and diamonds. Wayne also does repairs. This family owned and operated business also sell beautiful jewelry and watches at excellent prices and always a pleasure to visit. Ted Miller Clermont, Florida

Went in looking to get a value on some jewelry. Guy as I knowledgeable and tried to rip me off to…read morebuy it from me. Go somewhere else!

Went in to have my watch batteries replaced and the gentlemen was very professional and told me to…read morewait and it will be done right away. I was impressed how friendly and courteous the staff is. Definitely will be back for more jewelry repairs.

Horrible service, was supposed to repplace a broken band , when I went back for it they couldn't…read morefind it with all the staff looking for it. and then charged $200 to place a clasp on it whic is NOT wat needed done. I have gone back 3 times and they are never open the posted hours. I had to go to my credit card company to intervene.

This jeweler is dishonest. He intentionally misrepresented the quality of my diamond ring to a…read morepotential buyer in order to secure a sale for himself. Said my One Carat I1 Clarity diamond with one carbon inclusion was an I3. Buyer beware! Dishonest and Untrustworthy.

Excellent service and very reasonable cost. Brought the wife's diamond ring in for a prong check…read moreand they were able to show me under magnification a broken prong and were able to fix quickly. After such great service, I trusted them to resize my father's wedding band to fit me in which they did perfectly.

I, honestly, never had a problem with this JC Penny. I've always been assisted and never left upset…read moreor anything. I decided to leave a review this time around because of Valerie! A couple of weeks ago, I stopped in to shop for pants but my husband went into the fragance section (what used to be Sephora) as we were looking for our fragance. We had no intention of shopping fragance but Val just made us feel so welcomed and relaxed, asked for our input and opinions, like she really wanted to get to know us. She even went above and beyond to look for a certain fragrance size even though her coworker said she already stocked up and she ended up finding it! Excellent customer service! She even sorted out so many gifts with purchase to select the one that contended our hearts lol. She was just amazing and pleasant to be with. Honestly, that's the first time I ever felt like that at a JC Penny.

My family and I had a very disappointing experience at JCPenney. We were being checked out by an…read moreemployee named Marilyn when the register/gift card machine stopped working. Instead of handling the situation professionally, she became angry, started yelling, and repeatedly banged on the machine. She then stopped helping us, leaving the manager to step in and resolve the issue. The machine had already taken our $17 gift card when it crashed. Although we eventually received a replacement gift card, the process took far longer than it should have. It was a simple issue that became unnecessarily frustrating because of the poor customer service and lack of urgency. We also felt that we were treated differently because of our race, which made the experience even more upsetting. Overall, Marilyn's behavior was unprofessional, disrespectful, and unacceptable. I expect better customer service from JCPenney, and I hope management addresses this so other customers are treated with the respect they deserve.

I went into Simmons Jewelers to get a highly sentimental, broken gold chain mended. Robin was…read morereally nice and the drop-off process was really quick. Unfortunately after a few weeks of going in and learning that my chain was not ready, they texted me to say that they lost my chain but I could go in and choose another one. My heart was broken but Hannah was really patient and helpful in finding a similar chain and I chose (and paid) for a pendant to go along with it. A couple weeks later I moved to another city when I got a text that they found my chain, so drove the 4 hours round-trip to pick it up. They did a good job, were still friendly and waived the $25 mending fee. Things happen but customer service makes all the difference! I'm thrilled to have had a happy ending by being reunited with my gold chain.

Simmons is a great place I would 100% recommend to anyone for all of their jewelry needs. Me and my…read moreboyfriend were looking for a chain for the pendant his mother made me (Blessing in disguise by Melissa Rovner) and we found a 18k gold chain of my dreams at Simmons. The only issue was that it was slightly too long for my liking. So they offered to add a hoop chain at the length I wanted so I didn't have to get rid of the rest of the gold. They did this at no extra charge, going above and beyond. Because of the interactions I had with the lovely employees and owner I decided to take a leap of faith and leave a family heirloom my grandmothers engagement ring she gave to me. Unfortunately it was missing a diamond whe it was gifted to me and needed repair. When I came back to Simmons to pick up my chain and ring both pieces looked amazing and were exactly what I wanted. I was so happy with the result I left some more pieces. 2 rings that needed resizing, a broken chain that needed repairing, and a gold bracelet that needed a couple links removed. I came back about a week later and once again everything looks amazing!!!!! I cannot express how amazing and personable the employees of this shop are. They made me feel so comfortable during the entire process of leaving my family heirlooms to get a bit of a make over. Not only that they are reasonably priced and very trustworthy people you feel like you're leaving your pieces with people who care. I cannot recommend this place enough! Thank you Simmons

Jee what can I saw I told my boyfriend about this place he was desperate for money before her got…read morepaid!! Just $30 was perfect for him these guys really helped him out with it I'm amazed how friendly everyone was now I'm debating whether or not to pawn my camera or not? We'll see but thanks for helping my boyfriend out today much appreciated it!! Nicole

I was very pleased with the service I recently received when I made a purchase here. Fair pricing,…read moreno pressure and friendly staff.

We have been doing business with Tom and Gabby for quite a while now. The whole team (I don't know…read moreeveryone's name) make you feel like Family. They always treat us with respect. While we've been there are always people who drop by looking for new items and to just say hello. Great place to do business.

I do not recommend this pawn shop. My husband, 73 years old, drove 3 hours, 120 miles and spent $25…read morein gas and $8.50 in tolls to and from this pawn shop In Minneola Florida. He spoke with them on the phone before he left the house to verify they had the camera lense he was looking for. But when he got there the lense was not the same one they advertised. Their description on craigslist was wrong. We are very very disappointed with the owners who don't care enough about accurate advertising to respect their clients time and travel costs. They need to pay more attention to advertising descriptions.