Had an Owala water bottle engraved with an initial. Process was pretty easy and quick. The bottle…read morelooks great. The hours a little tough for someone that works full time but appreciated supporting a local business.

Etching work was amazing! Was comleted on day as promised…read more Friendly, well versed staff and professional.

Excellent product, professional service and amazing customer care here! Matt is very easy to work…read morewith and has always ensured that I am satisfied with the trophies and plaques that I have ordered here for my company. They have been able to meet tight deadlines and have kept me in the loop throughout the process via email and phone call. They ship or you can pick up in store- they have an excellent storefront in Phoenix it is very clean and organized.

They did an outstanding job on three custom plaques for my condominium! They assisted in picking…read moreout the material (which was perfect) and font. Our community was thrilled and they look awesome!!

Fantastic service! I was in town for a girls weekend and needed a birthday gift engraved in a…read morecutting board. From the time I called to the time I dropped off the board all I can say was this was a top notch service. Went above and beyond to make sure I was taken care of and get the gift back before the birthday party. They had so many great ideas at the store too! Very well priced. Easy to find location and did I mention the service was fantastic?! Thanks again! I'll be back again for other items to personalize!

From the owner: We have been serving the AZ community since 1982. We specialize in supplying distinctive awards to…read morelarge and small manufacturing companies, healthcare providers, local, state and federal government agencies and other fine institutions in the southwest and throughout the world. Our prices are highly competitive and our quality in unsurpassed. Whether you need Sports Trophies or Corporate Awards, we have what you need at prices you can afford. At Scottsdale Trophy/Arizona Awards, our goal is to provide you with courteous, expedient, professional service of the highest caliber.

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Would leave more than five stars if I could! Amazing service, great people, fast turnaround…read more My fiancée's engagement ring needed to be resized after struggling to find the right size for her finger (and, candidly, two very bad experiences at another jewelry shop). John was extremely helpful in helping us decide the correct size and suggested beads to help find the middle ground between fitting over her knuckle and staying in place once on her finger. John also noticed that the prongs on the ring had come slightly loose and educated us on checking regularly (and what to check) to ensure the stone stays in place. John was honest with us throughout the process, but respectful of what we needed and wanted for such an important part of our lives. Would HIGHLY recommend Oliver Smith and plan on giving them our business going forward.

The owner is extremely nice and has fair pricing. His attention to detail and professionalism is…read moreoutstanding.

Called upon Jim for a last minute fix! Definitely a very…read moreprofessional business that cares about their quality of work and it shows! My pieces came out beautiful! The engravings were just as I asked for. Signature champagne flutes that turned out gorgeous. Jim did a great job for us. And again, he was extremely responsive and flexible plus the price was right! Will definitely continue to have him make items for us in the future.

Came in for a quick watch adjustment and Tyler was absolutely amazing. He was super kind and got me…read moreout within 10 minutes. I'll definitely be back

I cannot recommend Estate Watch & Jewelry enough. My fiancé went there for my engagement ring, and…read moretheir team helped him find the most beautiful ring at a very fair and reasonable price. I will forever be grateful for their assistance with such a meaningful purchase. The store is lovely and has a wide variety of unique and stunning pieces. The entire team is incredibly trustworthy, professional, and extremely knowledgeable. I wouldn't go anywhere else in Scottsdale for future purchases! Thank you to the whole team for the amazing service and care.

Working with Roxy was such a wonderful experience. She completed custom calligraphy on four perfume…read morebottles and my wedding cake serving set, and the results were beyond stunning. Every piece was done with precision and care, and her attention to detail is unmatched. She delivered everything quickly, communicated professionally, and clearly takes great pride in her craft. Her pricing is fair, especially for the level of artistry she provides. I would absolutely work with her again and recommend her without hesitation.

In my line of work, building relationships and stewarding high-value clients is everything. More…read morethan 80% of our business comes from repeat clients, so creating thoughtful, memorable experiences isn't optional, it's essential. Finding gifts that feel luxurious, practical, beautiful, and still budget-conscious is surprisingly difficult. I spent months searching for something with real impact and kept coming up disappointed. Then one day while scrolling Instagram, I discovered ROX INK Calligraphy & Engraving - and immediately stopped in my tracks. Rox's craftsmanship is exceptional. Her mastery of calligraphy and engraving instantly stood out. In a world where so much feels mass-produced, her work feels personal, elevated, and rare. Working with Rox was effortless from the beginning. Her aesthetic is sophisticated and refined, and as a fellow small business owner, she understands budgets and makes thoughtful recommendations that maximize impact without overspending. After sampling a few ideas, we landed on sleek black custom-branded notebooks with gold foil lettering - and they were a huge hit with my clients. Elegant, polished, memorable, and absolutely worth every penny. But what impressed me most was how versatile and special her work truly is. After seeing her calligraphy, I gifted Rox's services to my best friend as a wedding present. Hand-calligraphed invitations are such a luxury detail - the kind people admire but often cut from the budget. I knew my friend would never splurge on it herself, so I arranged a Zoom introduction with Rox and she took care of everything from there. The experience was incredible. Once the bride selected her font and ink colors, Rox handled the entire process seamlessly. We shipped the invitations from Los Angeles to Phoenix, and Rox addressed nearly 200 invitations by hand, applied the postage we provided, and even mailed them herself. A white-glove experience from start to finish. It wasn't a traditional wedding gift - it was better. It was thoughtful, elevated, and unforgettable. The bride and guests talked about those invitations for weeks. Working with Rox is a no-brainer. Her work creates moments people remember. The reaction my clients have when they receive one of her pieces is the best return on investment I could ask for.

Excellent service, quality and value. We will be back for future engraving needs. Thank you Sam!read more

Engraved a clock for my mom with a brass plate. It came out to $30. Not bad similar to things…read moreremembered but ur supporting local business.