I went to Ace Hardware in Wading River, because they have an exclusive blue Weber grill :) I…read morechecked online, because I wanted it delivered, but could not find my rewards number, so drove to the store. Oh, the horror!! There wasn't one in stock. I could wait until next Tuesday to have one delivered. No grilled chicken that night for me :( A very helpful, kind, and patient young man helped me and explained the whole order/delivery process. He even offered to check other stores for me. We were on the way to the back to place the order, when a lady said that they were getting one in on Tuesday, and it could be delivered Wednesday!!! Woohoo! Nice young man said that he guessed it was meant to be :) So I paid for the grill and the cover, and found some other stuff too. Today (Wednesday), I went outside and a fully assembled, unboxed, beautiful blue grill was in the driveway!!!! I was stunned. I was given free delivery, but I didn't expect it to arrive unboxed and assembled! What a bonus! And it was a great price for a Weber kettle grill. I have a Traeger smoker, but sometimes, you want to grill or sear things. I don't like gas grills. Giant pain, with the propane and a gauge, blah-blah. Anyway, I am delighted, and highly recommend this store. The employees are wonderful, and the store has EVERYTHING. This is a great hardware store. Worth the 23-minute drive.

The kids that work here have such attitudes. I was rung up by Frank and he was so rude and…read moredisrespectful! The older employees are usually very helpful and knowledgeable. They usually have what I need but can get very busy at times with only one person ringing and helping customers on the floor.

Polite staff. A little pricy on most items but good selection of basic hardware needs. I'd rather…read morebuy from costellos than keep feeding Amazon wal mart or Home Depot lining pockets of the white collars at the top. Clean store - lots of parking.

I have been going to this Ace Costello's at Rocky Point for years. They have always been so helpful…read moreand friendly, whether I go there late at nights, weekend or first thing in the morning. Glad to have this hardware store around.

Small, fairly well-stocked hardware store. Friendly and helpful employees. I needed a 3-way bulb…read moreand keys made. I was somewhat shocked at the price of the bulb--$13--but I did need it. Keys were $5 IIRC, and worked perfectly. A good little place for necessities, if or when you want to shop locally and avoid going to Riverhead!

Very reliable, trustworthy people. Fair prices and great selection. Knowledgeable staff, easy…read moreparking, quick service

nice local hardware store, plenty of items in stock and plenty of friendly help to find what you…read moreneed. Too many weekends only sales, wish they included weekdays too

Good service , good selection, love the convenience, great parking .. it's a great hardware store…read moreright in town

I am sure it's a good store but not for someone who uses a wheelchair. There are displays in all…read morethe aisles so I was only able to get in the entrance I was not able to look at anything in the store and therefore I left and did not make any purchases. Unfortunately this is a common occurrence in many stores that are supposed to be accessible.

Drive to Setauket location, this place never has any stock. Advertised specials never available.read more

The salesperson was very helpful. The store had a nice stock of merchandise. The prices were very…read morefair, unlike many other Ace Hardware stores. I was pleased and impressed with this store.

They're the best anywhere. Keys are their specialty. Always helpful. HD or Lowes could never…read morereplace them. A true Local business. I hope they never close their doors.

The best place to get keys made I have ever found. Been to…read moreHome depot and Walmart in the past and those keys never work right. On top of being in and out and not having to look for someone to help me, he was so courteous and nice. When l got home the key worked so much better as If it were an original key.

I called them to find out if I can bring my lawn mower in for service. I explained what was going…read moreon and the gentleman on the phone told me to check the carburetor. I sheepishly told him I didn't know where it was . So instead of just thinking " she's just some dumb broad", he walked me through what I needed to do first. After I hung up, I did what he said to do and my lawn mower started!! He could have very easily just said "bring it in" and charged me for service. I appreciate that!!!