Although this location is not the closest to where I live I take the trip here because of the…read moreselection and service. Parking is also usually pretty good as well. I had purchased something from another location and it was broken. This location gladly helped me to exchange it for one that wasn't damaged, and allowed me to open the package to check it out before leaving. Service was quick and the woman who helped me was friendly. This location always has what I need even when the surrounding stores don't. I don't come frequently, but when I do I am always pleased with the store and the employees.

Home Depot's great oh yeah they take back things that are junk 90 day warranty they can bring it…read moreback if it breaks great

The team at Ace is always helpful and friendly. Specifically Vinnie always puts a smile on your…read moreface at checkout. Today I have to call out Keith who was leaving for the day and walking to his car. He recognized me from helping me in the past and offered to help. He walked me back into the store to get the exact plumbing part I needed...which worked perfectly.

Customer service could not be worse. It used to be excellent under the previous owner, but not…read moreanymore. Prices are beyond outrageous, the staff has absolutely zero knowledge of their products (which are very poor quality these days - and the store does not stand by their products), and no proper understanding of service, not to mention a lazy, very unpleasant attitude, and no regard for longtime loyal customers who now are former customers. Take your business to Home Depot or literally anywhere else, if your money and your self respect matter at all to you. I certainly won't be back, after all these years.

The salesperson was very helpful. The store had a nice stock of merchandise. The prices were very…read morefair, unlike many other Ace Hardware stores. I was pleased and impressed with this store.

They're the best anywhere. Keys are their specialty. Always helpful. HD or Lowes could never…read morereplace them. A true Local business. I hope they never close their doors.

Small, fairly well-stocked hardware store. Friendly and helpful employees. I needed a 3-way bulb…read moreand keys made. I was somewhat shocked at the price of the bulb--$13--but I did need it. Keys were $5 IIRC, and worked perfectly. A good little place for necessities, if or when you want to shop locally and avoid going to Riverhead!

Very reliable, trustworthy people. Fair prices and great selection. Knowledgeable staff, easy…read moreparking, quick service

I have been doing business with Sider Lumber on dozens of projects, and they always perform. They…read morehave great prices, service,and the knowledge to get the right supplies for the project. A plus 5 stars

This place I've ordered a lot of stuff here this time got one price then 3 days later it was 100…read moredollars more then when picking stuff up had to keep waiting to get materials waited over a hour shop around for prices before you come here

I have been going to Aboff paint stores for over 30 years. Last week I stopped in the Port…read moreJefferson store for assistance in getting paint samples matched. These are some of THE RUDEST individuals I have ever dealt with. I would NEVER step foot in there store again! (First red flag, the two times I stopped in there were no other customers in the store) Unwilling to help me, threw papers at me, and was not willing to offer a solution. Went back the very next day hoping to get help from a different EE however I was met with the same opposition. Mind you, I walked in with a smile both times asking them if they could help me yet neither employee offered any assistance and was extremely rude. I immediately went to the North Babylon location (the store had lots of customers) where I was greeted by the employees with a big smile and they assisted me from soup to nuts with kindness and patience. I walked out of North Babylon feeling like a valued customer-Five stars! The Port Jeff store would get zero stars from me if I was able to do so. Never again.

Great selection of painting supplies, rollers and brushes. (I always use Wooster rollers and…read morebrushes, it's a few bucks extra but the quality of the rollers will show in your work). The guys at the front desk are very helpful and knowledgeable. I would recommend this place to anyone who needs paint and supplies.

Rating: So why does a Brooklyn guy buy appliances in…read moreSmithtown? If you live in a Brooklyn brownstone, you know the "appliance dilemma." Replacing a 12-year-old washer and dryer isn't just a purchase; it's a logistical nightmare involving tight custom spaces and several flights of stairs in a walk-up. I turned to Vito Jr. at Smithtown Appliance, and the experience was flawless. Because of the specific dimensions of our laundry area, we needed surgical precision. Vito coordinated the entire project perfectly. He "had a guy" for every step of the process. A huge shoutout goes to Sam and the installation team. They arrived early to disconnect the old units and returned immediately after the delivery crew finished the heavy lifting--navigating those brownstone stairs with the old units out and the new ones in without a hitch. Sam's team then finished the installation with expert care, ensuring everything fit the custom space perfectly. In a city where delivery stories usually involve a lot of stress and "curbside only" excuses, Smithtown Appliance delivered a masterclass in service and coordination. If you want the job done right--especially in a challenging space--this is the place to go.

Absolutely the WORST customer service! I have bought numerous appliances from Smithtown Appliance…read more over the years and have found the service to continue to significantly decline particularly in the past 5 years. I used them one last time, hoping they perhaps would have improved as I know they have gotten many poor reviews. NOPE, what I found was the staff were rude, unprofessional, actually lied about intention to help me and completely not helpful. I had a dryer delivered 2 weeks ago. I was not home during the delivery. When I got home I noted significant dirt tracked in by the delivery men, dirt marks all over my expensive carpeting that would have to be professionally cleaned. I also noticed where the men literally dragged the very heavy machine up the carpeted stairway, leaving drag marks at the edge of each step. I immediately called the store and spoke with MARK. I explained the situation and Mark assured me that he would have the delivery company that they contract with call me the next day and they would take care of any damaged cause. Several days went by and I heard nothing. I subsequently called MARK 4 SEPARATE TIMES leaving a detailed message each time, with no call back. Extremely unprofessional and disappointing. Bottom line, look at the numerous poor reviews on Smithtown Appliance, they are true!!! Do not use this company if you expect good, reliable, professional service. Go elsewhere for your appliance needs.

Best prices. Best service. Good people. O Look for Mr…read more Gaines. He has never let us down. Customer for over 30 years

After many texts, emails, in store visits PC Richards did right by me. I received a new…read morerefrigerator today. I couldn't be happier. Thank Mr. Richard for hearing me and helping me. I will continue to be a PC customer.