Great local hardware store. Very helpful stuff. Go there for a paint or stain. Ask for advice if…read moreyou need one!

In this economy where small businesses are struggling, Jonesy's help is abrupt and to put it…read morepolitely rough around the edges. Then to top it off if you want to patronize local businesses, theres included their owner has taken to calling the local police to give tickets to people. Not a smart move when you can go up the road to East Moriches to their hardware store which has a better selection and chraming and helpful sales help.

Went here to return some sadly wilted rhododendrons. The return process was simple and didn't take…read morelong. I went out to the lot to find replacement rhododendrons, but all they had with buds were red ones! I didn't want red. I wanted pink. They did have several different sizes, from smallish to quite large, but mostly red. They did have some Dandy Man plants in deep pink, already blooming, so I got those. They'll be on schedule next year. The garden center cashier was efficient. I found some pink geraniums in small pots on sale, and some lilies in 6-packs. Yay!! The gardens are almost finished, with mostly perennials.

Went in today and asked Carol for directions to blinds. She rolled her eyes and acted like she was…read morebusy. Got another person to help who was super friendly and told me what a nasty person the other associate was. Asked for a manager to complain about her crappy customer service and He (David) acted like I was bothering him. He couldn't wait until I stopped talking. What a dump this place is. Not the same place I spent thousands of dollars on 10 years ago when moved here.

I ordered an ignitor for my Magama marine grill from this company because they claimed to have it…read morein stock. They shipped the wrong part number to me. My emails were un-answered until I finally reached someone on the phone. She apologized and assured me that the correct part would be sent out with expedited shipping. That was 2.5 weeks ago. I tried calling again and no answer, no way to leave a message. I would try getting parts elsewhere.

I was unable to reach Atlantic Marine Depot. Neither number on their web site will get someone to…read moreassist you. Actually the one number 877-281-9191 talks about medicare. The support@atlanticmarinedepot.com comes back as an address not found. I tried to contact a sales representative but he was no help. I sent a message through Contact Us on their web site but got no response. It's almost like this web site is a ghost. So much for customer relations.

Purchased a new GE stackable laundry unit which they delivered. When the plumber hooked up the…read moredryer, it ran but wouldn't heat. So I called Dunrite and was told they could either give me a new one or just have someone come and look at it - it probably wasn't a big problem. So I agreed to have someone look at it. They us Bodewell appliance services so they came and ordered 3 parts which were delivered to the house. when they came back to actually fix the dryer - they said they didn't need the parts - it was just a loose connection. At this point, I contacted Dunrite and said I just wanted a new unit. HOWEVER THEY FAILED TO MENTION TO ME DURING OUR ORIGINAL CONVERSATION THAT ONCE SERVICE COMES, DUNRITE CAN'T REPLACE THE UNIT. They are no longer involved - how unfortunate - they assured me that they would love to help me - however their hands are tied because now I was dealing with Bodewell. Dunrite was no longer responsible for the product they sold to me. This would have been so much easier if they had told me that when I was deciding whether to have it replaced or just try fixing it. Very disappointed and I won't be returning to the store for anything.

My POS Samsung Refrigerator (purchased from Best Buy) crapped out for the second time and yet again…read morejust before Fourth of July weekend. Last time it was a five week saga to get it fixed so this time my wife said call Dun Rite for a new one because all her friends swear by them. Over the phone salesman Lon Shomer gave me some options and recommended a couple of manufacturers. I came in and settled on Kitchenaid DW because Lon recommended it and it matches our dishwasher (with which my POS Samsung Refrigerator was purchased but also crapped out before five year warranty expired. Insurance company's repair guys came three times and never fixed the DW and pronounced it unfixable. I asked insurer to replace but they refused saying it was now past warranty expiration although the problem occurred before expiration and was never fixed! I learned that many repair guys will not even make a repair call on Samsung appliances. TVs and cell phones good, kitchen and laundry, fuhgataboutit! Anyway, Lon Shomer was a pleasure to work with and I highly recommend. Dun Rite's delivery guys were fantastic- came when they were supposed to, carted the fridge up some steps, removed and replaced door hardware to get the 36 inch wide fridge thru, connected the ice maker water line, set up the shelves, cleaned up afterwards and hauled the old fridge to the dump. They worked fast and left no scars! I asked if they sold them to repair guys and they said ... wait for this..."not Samsung".

My family visited this store over the holiday weekend to get our daughter a starter train set. The…read morepeople working here were fantastic and knowledgable about all trains. We are not train experts but do have experience with smaller scales, namely Z and N. They helped us get into a starter set, gave us a discount, and also gave us some nice smelling smoke for free since we were getting started on our first set. Amazing customer service and a great, well laid out store. Excellent overall!