Was in this morning, received wonderful service from Caitlin, the assistant manager. Opening…read moreearlier m-f at 6:30 am to accommodate ex Kelly Moore customers. Just made the suggestion to yelp that they adjust the business hours. Fantastic color selection, is it possible that there are too many choices? High quality paints, big sale this Friday 7/26/24, 35% discount, fits perfectly into our painting plans. I signed-up as a customer, gives me a 10% discount, can't beat that. Can hardly wait to see how beautiful our bathroom will look decked-out in fresh colors. Sherwin-Williams is also one of the very highest rated paints available. I will be back here for all of my paint needs.

Ordered Cashmere paint online. Took over 25 hours before i made a phone call to find the paint…read morewill be mixed in 10 minutes ... honestly think my order got lost or forgotten. Other than that, the store is nice, and staff is friendly, cashmere paint should be fine, trying to support other than home depot ... just wondering why my order was forgotten?

Rene was extremely helpful in our quest to retouch our living room and kitchen paint. He laid out…read moreoptions and gave us helpful tips on what to consider. The man has the patience of a saint! Great customer service through and through.

The service here provided by Amanda (the manager) and her team was really above and beyond. I came…read morein for a color match for a spare room. Amanda was quick and efficient as well as knowledgeable while making logical suggestions. The process was quick and easy. Even though this store is a good distance away, I'll be back just because of the service provided.

OMG I just had a really stressful time to figure out painting for exterior of my house. I visited…read moreall the paint stores around me all the big names and no one was really helpful and knowledgeable like people working in Dunn-Edwards paint store. Paul is a BIG asset to this store, He put an end to my dilemma and helped me to pick the right color, and I absolutely love the paint. I Owe the beauty of my house paint to him, and David always friendly with years of knowledge to guide you. They are not just selling paints they are helping you in every step of the way to pick the right color, texture and etc. My life got way easier since I walked in that store and did not go anywhere else afterwards. If you need paint job any sort, Don't even go to any other store but theirs. Plus, paint has a very good quality, I painted inside my house 20 years ago with their brand and to this day it looks brand new, you can just clean the paint and it looks as good as new. Thank you Dunn-Edwards and crew. :)

I want to give a shoutout to the Redwood City's store manager Jesse, he helped me patiently to…read moreachieve the perfect matching paint that I was looking for. I was afraid that I would never find matching paint again for Kelly Moore paint again now that Kelly Moore is out of business. But after working with this store's manager Jesse, I got the perfect matching paint, I recently did some touch up and could not tell any difference between the old and the new paint. So thank you Jesse!! Previously a woman employee at the Belmont Store used a machine to scan the leftover paint in an old paint can. When she finished, the new paint and the old paint side by side on a small strip of paper still look different, but she didn't suggest how she could make them more look alike. After trying some touch up at home, I was very disappointed with the result because it was clearly not matched. So I decided to call the Redwood City store to inquire about getting better result, the store manager Jesse suggested that he could use eyeballing color differences to make further adjustment. I took this can of paint to Jesse. After a few back-and-forth, he got me a much better matched paint. Thank you Jesse!

I believe his name was Brandon. Unfortunately, my experience with him was very disappointing. He…read morewas noticeably rude and unhelpful throughout the interaction. Rather than giving his full attention to assisting me--especially since I was unsure of what I needed--he maintained a dismissive attitude. What stood out most was that he had his AirPods in the entire time, even while helping me and other customers. This came across as very unprofessional and disrespectful.

Super staff Great products…read morePerfect gifts Book selection great Router bits Saw blades Wood work equipment Finishes Hardwood Lathe turners Super staff good knowledge .. If they don't have product you want they can order it. Highly recommend.

Thanks to this store I was able to fix something that has been annoying my wife for many months…read more One cabinet door below the sink that my wife uses was always open a few inches because one of the hinges got weaker over time. Every time I would walk by, it would give me a vertically-oriented mocking smile. I finally had enough. You would think it would be an easy thing to simply pick out a replacement hinge and install it, but HAH--clearly you have not done much cabinet work before... I brought I picture of my hinge to this store and the exact hinge is no longer made. And I need to take into consideration the hinge overlay (what?!) along with the size of the body of the hinge. Well the bottom line is that after 4 trips to this store trying different hinges I finally installed one that worked. And the guys at this store were extremely helpful and patient--particularly for a part that is only about $7. They definitely helped me do this a lot quicker than I had tried it one my own, and proved the value of buying local.

I have been here twice in the last six months and really appreciate the help that I have received…read more Both times I was helped by a pretty young guy (including today). And both times the young guy genuinely tried very hard to come up with a creative solution to my problem--and both times succeeded. That effort and attitude are really appreciated as compared to my experiences at Home Depot. Thanks Ace Hardware!

I love having a "neighborhood" hardware store! Employees are very helpful when looking for…read moresomething specific. I also love their greeting cards! Our Ace Hardware is a treasure trove of items!

Quick service, decent Home Depot, we have not been here for a few years but before this was our go…read moreto spot for basic tools or items needed, and either this or any other Home Depot does the job

Service is so slow and not helpful at all. Talked to 8 associates and nobody could help me. Then…read morewaited 10 mins for help and nobody came while the associates were just sitting around chit chatting. Extremely frustrating!

Zoltan and his team just finished up a project for me, helped me choose colors, and did a great…read morejob. He's also done painting for us in the past and he's always thorough, great to work with, great with communication, etc. He cares about his customers and values a good working relationship.

These painters are top notch. They do a great job, are vary courteous and respectful around other…read morecontractors like junk haulers working at the same house as them. Well done. You would be happy using them for your painting projects. I recommend these painters.

Final Coat Painting did an excellent job of painting the exterior of our house, as well as parts of…read morethe interior. Peter, the owner, is a master painter. He's also one of the nicest people you'll ever meet. He did the work himself along with one assistant, who is also excellent. Their care and attention to every detail made the final result outstanding. Also, the price was reasonable. We interviewed three painting companies and appreciated that, in Final Coat's case, we were dealing with the guy who actually does the work, not just a salesman. Peter is our new painter.

Peter at Final Coat and his crew did an excellent job painting the exterior of our duplex. They…read moredid a great job on prep, which required a good deal of scraping and sanding on the trim. The final result looks fantastic. The price seemed fair and the job was completed early. I will definitely hire him again for future jobs.

We wanted to place a custom order for an item we had previously purchased, but the online and phone…read morecustomer service has been extremely disappointing. Harry Singh only seems to respond to emails about once every two weeks, making it almost impossible to move the order process forward. Calling isn't any better--you end up on hold for a very long time, and when someone finally answers, they often ask if they can call you back. Unfortunately, those callbacks never happen. I've also left multiple voicemails without ever receiving the help I needed. I'm sure the in-store staff is wonderful, but since special orders have to be handled over the phone, the lack of communication and follow-through has made the experience incredibly frustrating. I hope they improve their customer service because it has been the biggest obstacle to doing business with them. We ended up ordering an item from a different vendor because we couldn't get anywhere with the online support staff.

Amazing service, you may be able to shop online for cheaper prices...but you won't find better…read moreservice. Justin was super helpful and went above and beyond to deliver great service !