I want to give a shoutout to the Redwood City's store manager Jesse, he helped me patiently to achieve the perfect matching paint that I was looking for. I was afraid that I would never find matching paint again for Kelly Moore paint again now that Kelly Moore is out of business. But after working with this store's manager Jesse, I got the perfect matching paint, I recently did some touch up and could not tell any difference between the old and the new paint. So thank you Jesse!! Previously a woman employee at the Belmont Store used a machine to scan the leftover paint in an old paint can. When she finished, the new paint and the old paint side by side on a small strip of paper still look different, but she didn't suggest how she could make them more look alike. After trying some touch up at home, I was very disappointed with the result because it was clearly not matched. So I decided to call the Redwood City store to inquire about getting better result, the store manager Jesse suggested that he could use eyeballing color differences to make further adjustment. I took this can of paint to Jesse. After a few back-and-forth, he got me a much better matched paint. Thank you Jesse! read more

I believe his name was Brandon. Unfortunately, my experience with him was very disappointing. He was noticeably rude and unhelpful throughout the interaction. Rather than giving his full attention to assisting me--especially since I was unsure of what I needed--he maintained a dismissive attitude. What stood out most was that he had his AirPods in the entire time, even while helping me and other customers. This came across as very unprofessional and disrespectful. read more

Jenelle was very helpful! Easy to contact via phone and email to get the product I needed. It was fast. You can order in advanced and have it ready for pick up. read more

Worst paint store I have ever been to I was the only one in the store and it took like 30 minutes for two gallons that's way to much time. The women chyna working behind the counter was super rude and unprofessional. I will never come to this location again I would rather drive a couple extra miles. read more

Excellent customer service by Taylor!! I do not know much about paint and he helped me figure out what I needed. I mentioned prices by Home Depot and Taylor steered me away from buying their paint which would last 2 yrs versus Sherwin-Williams quality that would last 12 years! I rather pay $50 extra for the quality for sure! Taylor was not only professional, he's a great salesman, sold me additional paint for a great deal. I told him I'd be in at a certain time on my break since I work down the street and he had the paint ready and wheeled the paint out to my car and I was in and out in 5mins! I just used the paint today and it looks immaculate!! Thank you so much! Highly recommend and I will be back!!! Thank you!! read more

This is a standard paint shop with everything you need and expect at a paint shop. I'm leaving a five star review for Joshua, who greeted me right away and asked if I needed any help, tried to get me the best discount, and genuinely seems to care about helping people. If everyone was this nice, the world would be a better place! read more

I rarely write reviews, but I've got to say that Josh saved us from painting an entire room. Instead he matched the color to an exact match to cover patches, from a 9 year old paint job!! From the moment we entered the store, he was absolutely helpful and knowledgeable. Thanks Josh!!! read more

I am a do-it-yourself homeowner. I painted the exterior of my house recently. I opened an account at this Sherwin-Williams store on the advice of the manager. They stored all my paint information and took order request over the phone, making the trip to the paint store much faster and easier. Sherwin-Williams sends me e-mail and postcard discount coupons for between 25% and 40% off their products all the time. The paint is fantastic. I highly recommend this store and Sherwin-Williams in general. read more

This store is located in the industrial area of Redwood City. There are plenty of street parking. Convenient hours and plenty of helpful information. read more

Staff was helpful and had codes to match a Benjamin Moore paint swatch in their computer. They were very willing to answer questions and asked to be sure we had the supplies we needed. My daughter was interested in how they make the colors and they even showed her how the machine works and the paint gets shaken. Bonus points there. Sign up for their loyalty program -- the 30% or 40% really help with the price of quality paint. Note: this shop is geared to pros. Lots of bulk product and not a "fancy" interior, which is fine by me. read more

Called in to inquire about getting a specific color made by another manufacturer and was given inadequate and wrong answer that I was able to get from calling a better Sherwin Williams location. read more

Highly recommend coming here to buy your paint not only because Sherwin Williams is a good paint but also because of Mark who manages this store. We are doing a paint job at our condominium ourselves and arrived to this store confused and nervous. But Mark not only helped us pick the right color but also gave us plenty of paint tips to help alleviate our anxiety and boost our confidence. He spent a good amount of time teaching us. The individual attention and custom shopping assistance helped us save plenty of money and get only what we needed. I am in the middle of doing the paint job and all the techniques Mark taught are coming in handy. He is also a very humble person with a good sense of humor. At the end, he also helped us carry the paint to our car. Thank you so much Mark for being so Awesome! I must also credit Katrina for her assistance the previous day. We arrived close to 6 pm when the store was about to close but she stayed with us and helped us out. Thank you Katrina and Mark! We will be forever your loyal customers! read more

I went in to get basic supplies to redo my living room, and I couldn't believe the treatment I received from the manager himself. He was disgruntled and behaved as if helping us was an inconvenience. On top of that the bathrooms were in horrendous condition. My family and I will not be returning. read more

Amanda, the manager at this store is amazing! Sherwin-Williams is a wonderful, civic-minded business partner who truly cares about the community. They provide excellent solutions and outstanding customer service. I would certainly recommend you give them your business. They truly want to help and value their customers. A+ read more

These guys are excellent at color matching, and fast too. Kelly Moore at SC and RC always quote me 2 days to color match because their "tinter" human being needs to make sure it's absolutely right. Who has 2 days for a weekend project?! Sherwin Williams has a machine that does an excellent job. If there's enough staff at the store, they'll do it while you wait. If they're out making deliveries, it can take up to 5+ hours. So get there early. They have a lot of good supplies too. Scott the manager is so reasonable to work with, and his staff are generally knowledgeable too. I will now go only to this store to get color matches. I'm hard to impress and these guys deliver. Thanks for making my life easier SW! read more