Mike was incredibly patient, knowledgeable, and went above and beyond to help me. I mentioned that…read morebudget was a concern, and he always kept that in mind without ever trying to upsell me. I really appreciated his honesty and customer-first approach. Five stars! Highly recommend!

Thank you so much for being here. I had the pleasure to be served by both Efren and cecelia…read more Number one, Cecilia, the colorist, was spot on helping me quickly create the vision that I wanted for my tiny little cottage. Number two I was I was ready to close out the sale, Efren very astutely asked me if I had an account. I was not sure what he was talking about, but then I later learned that my painter had an account and saved me money. This is true Customer Service I am utterly grateful ! Happy Painting!

The service here provided by Amanda (the manager) and her team was really above and beyond. I came…read morein for a color match for a spare room. Amanda was quick and efficient as well as knowledgeable while making logical suggestions. The process was quick and easy. Even though this store is a good distance away, I'll be back just because of the service provided.

OMG I just had a really stressful time to figure out painting for exterior of my house. I visited…read moreall the paint stores around me all the big names and no one was really helpful and knowledgeable like people working in Dunn-Edwards paint store. Paul is a BIG asset to this store, He put an end to my dilemma and helped me to pick the right color, and I absolutely love the paint. I Owe the beauty of my house paint to him, and David always friendly with years of knowledge to guide you. They are not just selling paints they are helping you in every step of the way to pick the right color, texture and etc. My life got way easier since I walked in that store and did not go anywhere else afterwards. If you need paint job any sort, Don't even go to any other store but theirs. Plus, paint has a very good quality, I painted inside my house 20 years ago with their brand and to this day it looks brand new, you can just clean the paint and it looks as good as new. Thank you Dunn-Edwards and crew. :)

Outstanding! Thank you Patricia for your excellent time and details to explain the why for what we…read morepurchased. Needed a sealer for cedar wood that we are installing, but definitely left with a better appreciation for how extrinsic factors can damage yet, sealer will help maintain overall finish. Excited for final steps of this project now that we are putting final coat from purchase.

Not the cheapest place in the world but it's well-organized, the folks behind the counter are…read moreattentive, and they have, by far, the most complete selection of colored caulking I've ever seen outside of San Rafael. There's frequently a lot of annoying lookie-loos loitering around on their phones inside--presumably waiting on a life-changing text from their AI Feng Shui consultants. You have to physically push them aside because they are totally oblivious to the existence of other people and will never respond to a simple "excuse me." Obviously not the store's fault that Burlingame is lousy with entitled Karls and Karens.

I needed specifically Benjamin Moore paint to match the paint I currently have. After a quick…read moresearch for nearby stores, I stopped in. I did not know much about what I needed exactly, but everyone working was more than helpful and patient with my rookie questions! Thank you, I will be back!

Excellent service and products. Especially the water base stain General Finishes Hi Performance and…read moreexterior 450

I may have discovered the most dangerous pairing in Redwood City: Costco and Outdoor Supply…read moreHardware right next to each other. One supposedly practical errand can turn into a full Costco run followed by an accidental garden expansion. This was my second trip to OSH. On the first, I came home with four pepper plants and soil. On the second, I somehow acquired a humongous three-cubic-foot bag of soil at 50% off, lavender, thyme, basil, and one slightly unloved Trovita orange tree that was also 50% off. Charles was wonderful. He was friendly, helpful, and the two of us wrestled that gorilla-sized bag of soil into my car together, which probably qualifies as both excellent customer service and a surprise strength-training session. The Redwood City store has a great selection, plenty of tempting plants, and apparently no safeguards for new gardeners with weak boundaries. I went in for soil and left with herbs, citrus, and responsibilities.

Company Trip Building: Disappointing customer service. We did not feel welcomed or valued during my…read morevisit, and as a person of color, we left feeling uncomfortable. I hope all customers are treated with equal respect and courtesy.

I have been here twice in the last six months and really appreciate the help that I have received…read more Both times I was helped by a pretty young guy (including today). And both times the young guy genuinely tried very hard to come up with a creative solution to my problem--and both times succeeded. That effort and attitude are really appreciated as compared to my experiences at Home Depot. Thanks Ace Hardware!

I love having a "neighborhood" hardware store! Employees are very helpful when looking for…read moresomething specific. I also love their greeting cards! Our Ace Hardware is a treasure trove of items!

So happy! Desperate for handles for my new vanity, s I forgot to order them weeks ago - ran into…read moreStudio Belmont (formerly Belmont Hardware) - they actually had many in stock and you can wander the aisles looking for what you want. I was a little limited by my need for 8 smaller and 6 larger handles but I was drawn to one handle almost immediately and they had just enough small handles and more than enough large handles. So happy! I made my purchase within 15 minutes! With multiple employees saying, "Have a nice day!" Unfortunately these were unlike most ithwr handles as they only came with 1 inch screws instead of those AND 1.5 inch - so I ran back to them and they quickly found me 30 breakaway screws that go up to 2.5inches - no hassle, no problems, just found me screws, bagged them, and apologized - not their fault! Not a fault! All good! My vanity looks great with the handles, now just waiting for the countertop! If you have time and remember to order, their selection is much larger than what you can get on the spot, some of it quite fun, and the easiest way to change out a look in your bathroom! LOVE!

Diana was the best! She helped us pick all plumbing fixtures for our new home build. Diana's…read moreproduct Knowledge and customer service is unmatched!

Super staff Great products…read morePerfect gifts Book selection great Router bits Saw blades Wood work equipment Finishes Hardwood Lathe turners Super staff good knowledge .. If they don't have product you want they can order it. Highly recommend.

Thanks to this store I was able to fix something that has been annoying my wife for many months…read more One cabinet door below the sink that my wife uses was always open a few inches because one of the hinges got weaker over time. Every time I would walk by, it would give me a vertically-oriented mocking smile. I finally had enough. You would think it would be an easy thing to simply pick out a replacement hinge and install it, but HAH--clearly you have not done much cabinet work before... I brought I picture of my hinge to this store and the exact hinge is no longer made. And I need to take into consideration the hinge overlay (what?!) along with the size of the body of the hinge. Well the bottom line is that after 4 trips to this store trying different hinges I finally installed one that worked. And the guys at this store were extremely helpful and patient--particularly for a part that is only about $7. They definitely helped me do this a lot quicker than I had tried it one my own, and proved the value of buying local.