Our over the stove microwave decided to croak requiring a replacement. I started my normal…read moreappliance replacement procedure by going online, looking up brand and model, checking out whether it was still being made, whether to repair it or replace it, how was it originally rated, what new models might be better etc. etc. I then thought about my "old way" of shopping the big box stores using this information to find, purchase, haul, install and recycle the old one. Yikes! Yes... I had done that in the past! Now ...Nope; that's waay too much time and effort for my 82 year old body! I had heard good things about Smetzers Appliance store from "word of mouth" - I looked up their website, found they handled my brand and gave them a call. Hollace(sp) answered the phone and asked if he could help me. I explained I needed a new Microwave and what I had done prior to calling him. He gave me the entire history of my particular make and model of Microwave, that it was a good unit, they had had good success with that model and a replacement of that model was available. My wife was on the call with me and she asked if the replacement model had this or that feature on it instead of what was on our old one. Hollace patiently and very clearly explained the "features" differences between 3 different new models of "our unit" along with the various "color differences of the stainless steel choices" since our entire kitchen was of one style of stainless. She told Hollace he was a "good salesman! I asked about whether the unit we eventually selected was in stock, installation fees, set up date, time, and delivery, as well as removal and recycle of our old unit. Hollace checked yes to every box and/or answered every question of ours very professionally. I said do you take plastic? He said yes! So ... researched, investigated, selected, bought and scheduled for delivery in 10 minutes! Awesome! Fast forward to delivery and install (in less than a week's time.) Isaac and Brad delivered and professionally installed our new "replacement" microwave unit. They were great! even noticing our "cabinet door 'fit' above the microwave" was slightly "off" and adjusted it to perfection! Thanks so much guys! IMHO - One could not find a better business than Smetzers to buy or service your appliances.

The folks are Smetzer appliance are outstanding. I live out of state and was seeking to arrange for…read morea remote repair of a family member's appliance. The folks at Smetzer we're able to step in where another local provider significantly dropped the ball and run with it. They didn't disappoint! They arrived as scheduled, followed the communications instructions requests, and did their jobs as expected. When the appliance proved to be a challenging repair, Bob went well above and beyond and did the legwork (and consultation of the old old old manuals) to persevere. As he said, 'I'm gonna fix this thing cuz I know I can.' The customer service was exemplary and the cost of the repair was nearly 35% LESS than 'Mr. I can't fix your appliance' If you're in the Norwalk area and you need an appliance repair, you would be wise to select Smetzer. Anyone else would be a foolish selection. Thanks smetzer team!

A year ago I got quotes for air duct cleaning from two companies and planned to use Advanced Air…read moreDuct Solutions. They were prompt and professional and emailed me a quote within a couple hours of my phone call. Almost a year later, when I was finally ready to get the ducts cleaned after indoor allergies got the best of me, I reached back out to inquire about a new quote and get it scheduled. Much to my surprise, they honored the quote from the year prior. I was fully expecting to pay more, as I know prices for services have gone up, given that everything has risen in cost. I found this to be really thoughtful of them. The service was amazing. The three techs that came were very professional and so nice. The job was done in about two hours. It had been raining out with a lot of snow melt, so there was mud that tracked in on the hoses at the back door but they left my house cleaner than they found it!

I've used Advanced Air Duct Solutions on several occasions over the years for services ranging from…read morecleaning my ductwork to dryer vents. Rick, Kim, and the entire crew have always been professional, punctual, and friendly. Their attention to detail and excellent customer service truly make them a standout team. Not only do they provide exceptional work, but their services are also a great value for the dollar. I highly recommend them for any air duct or dryer vent service needs!

They came around the time they said they have a very pleasant attitude and on top of that they have…read moregreat appliances for a very good deal will definitely recommend

Excellent service. The very experienced repairman arrived with the part that needed to be replaced…read morebased on my description of the problem before he even looked at the oven. I would highly recommend Bill Baker Inc for your appliance repairs.

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

These gentlemen came and moved both my washer & dryer out within 15-17mins no damage! They are true…read moreprofessionals & I'll definitely be recommending them to everyone. Everything went perfectly, i cannot thank them enough !! I wish I could leave a thousand stars! Ejiruieowjsneburieksnshtuirlwnabhfiekwm thieves the ehrbeueb

I had been putting off getting a few large items out of my house because it just seemed like it…read morewould be a hassle. But yesterday I finally reached out to Ohio Junk Force & had a reasonable estimate & an appointment time set for the next day! They let me know when they were on the way, & when they were here, they were extremely polite, professional & friendly. They took care of the items, (including one heavy, awkward item out of my basement) quickly & efficiently. Such a relief to have everything gone! And to know they will try to keep the items out of landfills if they can be donated or used by someone. Love that! Definitely will be my go-to for removing stuff that needs to go!

I recently hired AdvantaClean of the West Side to perform mold remediation. The workers were…read morefriendly and diligent. They did well with the basement. There some very tough areas and they took their time to get it cleaned up. It was when they began the dining room that left me dazed. Part of the remediation was to remove plaster from walls where mold may have been growing behind the plaster. Almost all exterior walls were identified on the first and second floors. Given the condition of the house, I agreed. I thought I was hearing just plaster breaking up, but when I inspected the work they had done, I told them to stop. Beneath the plaster was tile block, which they had broken up and exposed the exterior brick walls of the house. If I had allowed them to continue, I couldn't have afforded to have the house put back together and would have lost the plaster crown molding. They made it clear they weren't familiar with this kind of wall construction. After I insisted, it was agreed no more walls would be broken up without my approval. It was left at "It's your house..." In my opinion, the mold was superficial in most of the first and second floors and was removed by scraping off the paint and sanitizing. I was okay with baseboards being removed and sanitized. It's the fact they felt compelled to continue with wall demolition on unfamiliar construction, starting in an area that had the least chance of having mold behind the walls. The company would do well to stick with newer homes where they are familiar with the construction methods and instruct their workers if they get into something unfamiliar, to stop and have it evaluated before continuing. Very costly lesson on my part. Just a quick update and some pictures. I had a general contractor look at the damage and he simply couldn't believe it. He said this is the supporting structure of the wall and it will be very costly to repair. You may want to look for another company if you have an older home.

Drew and his team did a fantastic job getting rid of the extensive mold problem in my new home and…read moremaking it a healthy environment to live in. It was a big job lasting nearly two weeks, and included major demolition in my basement, removing all the old carpets throughout the house, and cleaning all the duct work. Plus all the other scrubbing, sterilizing etc. I am so pleased with the result and highly recommend them to anyone with a concern about mold in their home.

Quality service, fastest response to my initial request. Nick's showed up on time, wrangled very…read moreheavy rock from a stairway renovation, left no mess at all. I'm very pleased with this vendor and would use again with no qualms at all. Thank you Nick's Junk Removal!

Had to clear out my mom's storage unit. Nick's team did a great job…read more They were quick to respond and had it on the calendar for the next day. Would highly recommend.

Bill was on-time,courteous and did a great job. Repaired my dryer replacing a couple rollers and a…read morebelt. Checked operation of the unit and found outside dryer vent sticking open. Cleaned that as well. Highly recommended.

Great service. Great prices. Highly recommend! We've used them twice and had great experiences both…read moretimes.