The website claims, "We are Highly Experienced in these Vehicles Classics - Jaguars (1961 - 2017)", yet when I left a message about the alternator issue with my 2000 Jaguar with his associate "Frank", Bob never returns my call. I call the next day and Bob answers, and when I ask him about my Jaguar he responds, "Well, I'm going to have to pass", without any explanation !!!!!! read more

My sons car broke at polytechnic university when we dropped him off. Bob fixed the issue and was very reasonable. I had him do the spark plugs as well since in had been quit a few years. If you have a student and there car breaks down have it towed to just call bob. I'm a Mechanic from the army. So I knew what the problem wasn't. But couldn't figure out what was causing a low idle issue and the car to shut off. He replaced the vacuumed line. Him and his wife are super nice. I hope this helps some college students pick a good mechanic. A++ read more

Excellent friendly knowledgeable professional business. Bob is a pleasure to work with so is his wife. A real American mom and pop place. They do excellent work. read more

Just Call Bob is my new go-to mechanic after just the first visit. The service is above and beyond and the customer service provided by Bob's wife Alice couldn't be better. Mechanics Bob and Frank are both extremely helpful and willing to answer any questions. I took my Toyota Prius (their shop is hybrid certified - ++) in for an oil change while also noticing that my oil consumption was going quicker than normal. Frank quickly identified that the last place I went for oil change incorrectly reinstalled the oil cap, showing me the cap and what was wrong. I dread ever taking my car into a Toyota dealership as they will always try to push 10 things that you don't need, not at Just Call Bob. They do a thorough inspection with oil change and review step-by-step in easy to understand language. All that for less than I can get a full synthetic oil change with a coupon anywhere else! Their prices are more than reasonable from a place you can actually trust. I've already told several friends and family members to give Just Call Bob their business. To put the icing on the cake, just the other day I got a handwritten thank you note from Bob and Alice, talk about full service! From now on, the only person I'll be calling is BOB! read more

Have my fuel pump done here. It took 2 days because he needed to replace a wire harness. When m wife went to pick the car up, the bill was $100 more than quoted. I on the phone and politely asked if he could work with me on the price which he did. The next day car mysterious had a new issue and I called him. He refused to work on my car again because I "cheated him out of his profit"!! Even though he got $600 for a fuel pump. UPDATE:car is at a different shop getting a fuel pump AGAIN because BOB'S refused to work on it saying that the fuel pump was fine! I'll being you the bill when it's done Bob! read more

We have used Bob for all of our vehicles for the past seven years. Bob and Alice are super nice, honest people. We would recommend them to anyone needing a mechanic. read more

I took my vehicle to Bob because of a miss in the engine and 4 wheel drive wasnt engaging as well as a squeak in the brakes. He fixed everything above and beyond my expectations, my truck runs like new now. Thank you and your wonderful wife. I highly recommend their service it is the best i've found in years and prices are also great. If you want the job done right then this is the place to take it. Thanks again. read more

Just Call Bob's is the best - extremely fair prices on parts and labor, talks you through what needs to be done and why, lets you make the decisions. He just saved me $700 when Firestone told me I needed new brake pads, rotors, calipers and hoses. I took it to Bob and he said there is no indication that my calipers and hoses need to be done - just the rotors and pads. Then he let me decide what work I wanted to have done. I also had him do a general inspection for me (only $40!) and walked me through all the issues he found that I might want to address or that I might want to inform a purchaser when I sell it. I've had him do a lot of work for me over the past year and I've always felt taken care of. His wife Alice runs the office and she's amazing. Love them. **SUPPORT LOCAL BUSINESS!!** read more

SCAMMERS! Used them once and liked them. So when we had car trouble again we automatically called them again. We needed it towed and they said they had a guy they use. Said no more than$80 for a 2.5 mile tow. Bob got the car Tuesday morning and by Friday nothing had been done. They were refusing to work on the car because we refused to have parts repaired that we felt were unnecessary costing us $500 more. We told them we were going elsewhere and they said we owed $95 for towing and$39 for diagnostics. We finally agreed to pay them the $80 for towing and $39 for, well, nothing. Come to find out we used the same exact tow company and the same exact guy to go further to a different mechanic and it was only $65. DO NOT USE THEM! They are scamming people to get more money! read more

Simply the best auto repair shop in Lakeland and surrounding areas. Highly trusted and recommended for all vehicle types.

As a previous 10 year multi vehicle customer of Alice and Bob, neither of them stand behind their work and if anything goes wrong, they insist that it is the owners fault. I've had several instances where they have accused me of lying over a question that I never even asked ( I was inquiring about tire balancing and they returned a call stating that they do not warranty their alignments). I've received my vehicle back damaged and missing parts and was told that the items were missing/damaged when the vehicle was taken in . When inquiring for a quote on tires, Alice becomes extremely flustered and is unable to comprehend the question being asked and instead insists on answering one question at a time, In between phone calls (generally 24-48 hours in between). This is frustrating because these are seemingly simple questions like how much is it to mount and balance and how much is an alignment, which I would think are common practices across the business but according to Bob and Alice they charge different people, different prices for the same work (verbatim! I have a recording of the call!) . I spoke directly with bob who accused me of only wanting free and cheap work when in fact, I was inquiring about the warranty on their work and to potentially buy tires, to which bob replied that I did not understand how tires work, that he is NOT as cheap as the dealership and that they do NOT warranty any kind of work including balancing and any alignment that they do (which again, bob kept referring to when I NEVER even inquired about alignment, only balancing) , or general mechanic work. At the end of the conversion (which I was extremely polite during, I might add ,apologizing profusely and frequently for whatever misunderstanding as they continually cut me off and insisted that I was a liar) Bob informed me that he no longer wants my business in addition to several other illicit things that I would rather not repeat. I initially called asking for a tire quote and inquiring about a warranty on tire balancing and it ballooned to This over a 72 hour period. It took Alice 2 days to even get me a quote on tires, to which she said it would be another day or two before she could get me a quote on mounting and balancing the tire. I would highly recommend avoiding this discriminatory business as they do not stand behind their work, will lie to you and instead call you a liar for their own lower than average work standards and higher than the dealership prices (Their quote, not mine) in addition to the slow turn around, lack of general vehicle knowledge and overall extremely poor customer service, Bob and Alice have openly stated that they will charge you differently depending on who you are and where your from and if they like you or not even if all the variables on the vehicle are the exactly the same. I'm sad to see the state of this business because it's people like "just call bob" that take advantage of people and assume that they just simply don't know any better. STAY AWAY UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF DURING THIS PANDEMIC!!! read more

All around great experience when I needed my car fixed and that is rare these days. Courteous, good work at a good price. What more can you ask for. Bob has new loyal customers in my family. read more

Have been taking my car to Bob since he opened. Work is always done in a timely matter, often in one day. Will tell you what you need, why and the estimate and then you decide, never a high pressure repair. Prices are fair and if there is a problem afterwards, bring it back and he'll fix to your satisfaction. read more