I cannot recommend Donnie. While my dog was under his care and training, by his own admission to…read moreme, two of his dogs attacked and almost killed mine. As I write this review mine has been in a Vet Clinic continuously since December 20. The cost of rehabilitation has reached thousands of dollars. Donnie has not offered to pay any part of my bills. Nor given a refund for the unfinished training. Beware. This could just as easily happen to your dog. RLB

Great dog training. I have a pit bull pound dog that desperately needed obedience training and they…read moredid a great job, and continue to support our efforts with advanced training.

Went to drop my three dogs off at the groomers we were very excited to be working with Sally she…read moreseemed great. The girl at the front desk gave us such an ick vibe we couldn't dare leave our dogs with them.

If I could give 0 stars I would. Took my shih tzu mix to get a simple bath and haircut and it led…read moreto emergency surgery and a separate overnight stay for her. The "groomer" cut her dew claw on her back foot almost completely off. This was after 2 hours of her being there and they hadn't even bathed her or anything. She had the surgery and then had to be recovered. What should have been a 2 hour max grooming appointment turned into 7 hours until she could be picked up at the vet. And they didn't even ask what vet we normally use! Then today she was nauseated and vomited 9 times in a hour which led to an overnight stay for dehydration. I will never ever take my dog back inside the doors of a PetSmart and I don't plan on ever shopping there again either.

Dee is AWESOME!! My dog, Daisy, absolutely LOVES spending the weekend here and playing with all her…read morefriends. I have peace of mind when I leave town because I know Daisy is in good hands and well taken care of. Pricing is very reasonable for the excellent care your pup will receive. Dee is super fast at responding anytime you contact her, and she also sends little video updates of the dogs playing! I highly recommend Leash & Collar to everyone I know. This place is a hidden gem!

We moved to Lubbock from a 2 acre piece of land outside of Houston about a year ago. The move…read morefreaked out one of my dogs and some training was immediately in order. I found Dee after an extensive search and was very happy with the results she had with Lucy. Our other dog Kira is also better behaved now after the exposure. It worked out so well I've employed Dee to walk Lucy and Kira on a regular basis and they are so happy when she arrives! I highly recommend Dee's services for anyone who needs help with their dogs!

Actually super sweet and gave me detailed explanation of my cats issues. They love working there…read moreand had reasonable and cheap prices. It was around 68 bucks for a checkup.

$3500 for a c section and they never answer their phone anymore…read more This place was great in the beginning, they are getting greedy.

If you want to delve into different kinds of dog sports this is a good club to join. Lots of…read morehandlers and dogs compete in performance and companion sports to help you get into something fun. Agility, obedience, Rally, scent work, barn hunt, and FastCat.

South Plains Obedience Training Club - trains owners to teach their dogs in a positive way what it…read moreis that they want the dog to do. Building a relationship with your dog takes time and consistency, and we encourage you to give SPOTC a chance to teach you how to make your dog a super well behaved family member who you want to be with you all the time!

My review is for Sara Raschke and her assistant that helped me with my doggo on the 15th…read more Alma was my 14 year old chihuahua mix that I've had since she was a puppy. Recently she went from fine to down hill. She stopped eating, she was always wanting to sleep, and she started getting weak. We tried changing food and it worked for a bit but not for more than a week. It was like she enjoyed something new and more enticing but she couldn't really stomach it anymore. It then got to the point where she struggled to breathe. That by far was the worst thing watching her suffer like that. It happened slowly within a few days and I hadn't even noticed at first. But the last night I felt like something was wrong. I figured schedule a vet appointment in the morning and see what's going on but when she woke me up at 3 in the morning scratching at my bed I knew that was her last night. She was having a hard time sleeping that night because the ability to breathe was becoming harder, through the night I sat there and comforted her with every gasp she made and every time she would try to close her eyes to sleep she would panic when she couldn't breathe again. By morning she was exhausted, I held her to stretch her diaphragm as much as I could and it helped. We loved on her and said our goodbyes, got her some last minute McDonald's and whip cream, and headed to the vet. I was devastated when we got there and my sister had to do all the paperwork. They got us back relatively quickly and my poor dog was so tired she didn't even bark at new people like she would usually do. That cemented in my head that this was the right thing to do when I had to euthanize her and it was the hardest decision I've ever had to make. The vet and her assistant were extremely kind and considerate to Alma and I. They didn't rush anything and they made the process as calm as possible given the circumstances. They told me what would happen in advance and even let me hold my baby in my lap while the procedure was taking place so she wouldn't be afraid. I think it was the best possible scenario I could have when it comes to letting my best friend go. So thank you so much, Miss Raschke. And to the young woman that helped you that day. You both helped me that day more than you know and I'm so glad we got put into your care

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

Rude inflexible staff with a don't care attitude. Last couple of months cleanliness has become bad…read more Often there is a very strong smell of feces, vomit, urine and other unclean smells. . There is no evidence of recent accidents It's just in the air. It is very chaotic in the morning There is no counter area counter separating the metal tables with computer wires and the metal chairs. The sound level is jarring with no sound barriers. More than once I have picked my dog up dog and he has been soaked in urine like he had been laying in it. I asked about it and I was told it must be water. More than once I have had to take my dog to a dog wash and shampoo him before I could take him home.. Incidents such as these along with the uncaring attitude, the front staff has shown has sent me over the edge. I am not taking my pet back and I wouldn't recommend them to anyone.

Taeler was not a very courteous employee. I was treated in a very condescending way. I believe the…read morebusiness overall is good at what they do however this particular employee could use some training in customer relations.

I went in a week before for a consultation and specifically said how I wanted my 5 month toy…read moreschnauzer trimmed even brought him with me. The day of I specifically said DO NOT CUT EARS just leave them the way they are. 4 hours later he is completely cut/shaved short everywhere. His feet were not left furry no skirt around his body his ears cut short. I was in complete shock. Very upsetting that she cut him they way she wanted to. I cried. So so disappointed

Easy five stars! Great atmosphere and attention to detail. Annie's fresh cut looks amazing.read more

Horrible! I got my dog back from the grooming place and they cut him like he was a poodle. His tail…read moredidn't blend with his whole body. It was a mess. This is unacceptable. Don't get ur pet groomed from this place!

I am extremely disappointed in the service I received today, July 4th, concerning the grooming…read moresalon. I am a loyal customer in bringing my husky to the West Lubbock location 1 to 2 times each month for furminator, bath, brushing, teeth cleaning and nail grinding. We always over tip for the services and we buy all our pet supplies and food from this location. We also donate to the various charities supported by PetSmart. I'm in the mindset that loyalty goes both ways! We made an appointment over two weeks ago on June 15th with Dakota - we are always punctual - except for today, which proved to be very unfortunate. We couldn't find the leash and our dog decided he needed to go to the bathroom which put us a few minutes behind schedule. My wife called at 12:38 pm which was 8 minutes past our appointment time to let the groomers know that we were near the parking lot. I was incredibly surprised when she denied service and she stated that the appointment had already been canceled since we were 10 minutes late, so I went in with my dog to talk to them. I have to say that we were not privy to the 10-minute rule. I apologized to the young lady for being late - and again she denied me service. She curtly called a manager who called his manager, and we all had a long discussion over the philosophy of time. At one point the young lady stated that my tardiness will put them 45 minutes behind schedule. I have a degree in math, and I know that starting 15 minutes late does not calculate in finishing 45 minutes behind schedule. The manager told the young lady to work us in and he allowed her to simply say no. By this point it was 12:50 and the young lady got what she wanted - it was obvious that she simply did not want to groom my dog today. Also, the management lacks the authority to guarantee the same loyalty from its employees that I have given this store for the last 10 years. We were offered a slot the next morning at 9:30 am with a discount - which is a small consolation since we had to take the dog back home and missed our lunch reservations with family. All said and done - I am disappointed with PetSmart customer service today!