Dee is AWESOME!! My dog, Daisy, absolutely LOVES spending the weekend here and playing with all her…read morefriends. I have peace of mind when I leave town because I know Daisy is in good hands and well taken care of. Pricing is very reasonable for the excellent care your pup will receive. Dee is super fast at responding anytime you contact her, and she also sends little video updates of the dogs playing! I highly recommend Leash & Collar to everyone I know. This place is a hidden gem!

We moved to Lubbock from a 2 acre piece of land outside of Houston about a year ago. The move…read morefreaked out one of my dogs and some training was immediately in order. I found Dee after an extensive search and was very happy with the results she had with Lucy. Our other dog Kira is also better behaved now after the exposure. It worked out so well I've employed Dee to walk Lucy and Kira on a regular basis and they are so happy when she arrives! I highly recommend Dee's services for anyone who needs help with their dogs!

They take such great care of our animals and have the kindest staff and drs. Highly recommend!read more

$3500 for a c section and they never answer their phone anymore…read more This place was great in the beginning, they are getting greedy.

If you want to delve into different kinds of dog sports this is a good club to join. Lots of…read morehandlers and dogs compete in performance and companion sports to help you get into something fun. Agility, obedience, Rally, scent work, barn hunt, and FastCat.

South Plains Obedience Training Club - trains owners to teach their dogs in a positive way what it…read moreis that they want the dog to do. Building a relationship with your dog takes time and consistency, and we encourage you to give SPOTC a chance to teach you how to make your dog a super well behaved family member who you want to be with you all the time!

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

My son and I are victims of domestic violence that's still happening today. In February of 2024,…read moreabout a week after I started a new job, after being unemployed for about 7 months, one of our emotional support cats, Lucky, was sick so we took him to this vet clinic. They completely refused to work with us at all with the cost of the surgery that he needed. And my credit was horrible. So they coerced us into surrendering him. Then they killed him. About 2 months later, we were homeless. From April 2024 to February 2025. In July of 2024, we had to put our other emotional support cat down. He was 18 years old and he was suffering. So after that, we didn't have any emotional support cats to help us through that extremely difficult time. We're still extremely heartbroken and furious about how HORRIBLE we were treated at Live Oak and we honestly don't trust vets anymore because of them. It's extremely cruel to steal someone's emotional support cat in the first place but instead of caring for him, they killed him. After finally being able to move into a home in February of 2025, we rescued 2 new emotional support cats. We could've had them both spayed for free through a voucher program through the pound. But we would've had to take them to Live Oak. There's absolutely no way that we will trust them ever again!!! We were able to get them both spayed at P.E.T.S. Clinic. And yes, we paid for both of them to be spayed. Live Oak claimed that we didn't try to get financial assistance. Of course I did, even though I knew I would be denied because my credit was bad. And if we could've afforded the $1400 surgery for Lucky, then we wouldn't have ended up homeless like we did. And they completely refused any donations towards the cost of Lucky's vet bill from people after I posted about the situation on Facebook so that we could get him back. That's how EVIL these people are!!!! They thought we didn't care and didn't try to find a way to afford the $1400 surgery even though we ended up homeless less than 2 months later, on April 1, 2024. And NO, that is NOT an April Fools joke!!!! I also was so upset and stressed out that I passed out at the duplex that we were renting at the time, we were renting it through McDougal and they refused to renew our lease, and I was taken to Covenant in an ambulance. Because my credit was bad, no one else would rent to us, so we ended up homeless. I received a good amount of money for my tax refund. I knew that Live Oak wouldn't give Lucky back to us, even if we could pay them back. When we became homeless, we stayed in some hotels for awhile. We were supposed to rent an apartment at Stonebridge at Ironton, but they denied our applications because we couldn't afford a 2 bedroom apartment and we requested a one bedroom apartment. After we ran out of money from my tax refund, we stayed at the Salvation Army. We lied to them about my son's age because he's gay and he wouldn't have been safe in the men's shelter. Even before they found out that we lied about my son's age, they bullied and harassed us the entire time that we were there. And they absolutely refused to help us improve our situation, like they're supposed to and claim they do. We've had to completely cut all of our entire "family" out of our lives and disowned them for our safety. My former "brother" is extremely similar to David Koresh with his brainwashing capabilities and his ginormous fake persona. So our family now is me, my son, and our 2 emotional support cats. Our cats aren't just cats. They're our babies and our only family!!!!! And Live Oak intentionally killed one of our babies, our family.

Taeler was not a very courteous employee. I was treated in a very condescending way. I believe the…read morebusiness overall is good at what they do however this particular employee could use some training in customer relations.

This past week, Wagbnb took care of my six-month old puppy for her first-ever boarding stay. I had…read moreto leave town unexpectedly and needed a place for puppy to stay. Wagbnb booked her into a spacious suite at a moment's notice, sent lots of photos and videos of my puppy's stay, and made sure she was comfortable and safe. When my puppy was a bit too nervous for playgroup, staff immediately contacted me and arranged to do individual play with my puppy instead. Staff puts dogs' safety first. Puppy came home without being overtired, hungry, or thirsty. I rarely board my pets. When I do, Wag is the only place in town that I trust.

They groom both of our Cockers (Roxy and Bailey) and they are great. They really care for the…read morepets, it's not just a business. Also, we just left the girls at their new boarding service. We had to go out of town overnight and were apprehensive about leaving them, but our girls loved their sleepover. We were able to check on them via video feed, which was great.

Easy five stars! Great atmosphere and attention to detail. Annie's fresh cut looks amazing.read more

Horrible! I got my dog back from the grooming place and they cut him like he was a poodle. His tail…read moredidn't blend with his whole body. It was a mess. This is unacceptable. Don't get ur pet groomed from this place!

I am extremely disappointed in the service I received today, July 4th, concerning the grooming…read moresalon. I am a loyal customer in bringing my husky to the West Lubbock location 1 to 2 times each month for furminator, bath, brushing, teeth cleaning and nail grinding. We always over tip for the services and we buy all our pet supplies and food from this location. We also donate to the various charities supported by PetSmart. I'm in the mindset that loyalty goes both ways! We made an appointment over two weeks ago on June 15th with Dakota - we are always punctual - except for today, which proved to be very unfortunate. We couldn't find the leash and our dog decided he needed to go to the bathroom which put us a few minutes behind schedule. My wife called at 12:38 pm which was 8 minutes past our appointment time to let the groomers know that we were near the parking lot. I was incredibly surprised when she denied service and she stated that the appointment had already been canceled since we were 10 minutes late, so I went in with my dog to talk to them. I have to say that we were not privy to the 10-minute rule. I apologized to the young lady for being late - and again she denied me service. She curtly called a manager who called his manager, and we all had a long discussion over the philosophy of time. At one point the young lady stated that my tardiness will put them 45 minutes behind schedule. I have a degree in math, and I know that starting 15 minutes late does not calculate in finishing 45 minutes behind schedule. The manager told the young lady to work us in and he allowed her to simply say no. By this point it was 12:50 and the young lady got what she wanted - it was obvious that she simply did not want to groom my dog today. Also, the management lacks the authority to guarantee the same loyalty from its employees that I have given this store for the last 10 years. We were offered a slot the next morning at 9:30 am with a discount - which is a small consolation since we had to take the dog back home and missed our lunch reservations with family. All said and done - I am disappointed with PetSmart customer service today!