We needed new flooring in our kitchen. We decided to go with wood floors. The challenge was the we had twenty year old wood floors through out the rest of the house. We used Great American Floors. They did a fantastic job. They matched the existing floors and did a great install of the floors. Rachel, Raquel and JP were great to work with stepping us through the process and keeping us informed. Great people to work with. Great job. Good value for the money. read more

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Excellent quality service and support. Highly recommended. So nice to deal with a family run business and the owners.

Where to begin! My floors look amazing I don't know what I would've done without the guidance from Dominick and Jason! They came to me with a product I wasn't familiar with and I loved it. It looks amazing in my new house! Thank you GAF as always you knocked it out of the park!! read more

Great American Floors - an empty living room - Carpeting Near Me - Atlanta, Georgia

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Great American Floors did my hardwood floors & a new carpet runner. Everything looks great and I'm happy to recommend them to my friends. Also, the carpet selections were very nice! Thanks for a great job. read more

We took out all carpet and Great American floors put in hardwood flooring, they are breathtakingly beautiful and the company was spectacular!!! I highly re read more

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Great American Floors just installed new carpet (2nd time, due to a flood). Both installations were excellent & I'm very happy to promote this 1st class organization. Also, they have a great selection & are very knowledgeable. read more

Great American Floors installed LVP in our church. They did a great job. The company was very professional from the start of planning the job until the completion of the job. I was very impressed! Jason, Rachel, Terry, the work team leader- Robert, and the entire crew-Chris and Ray were all fantastic! Hire them, you will not be disappointed! read more

If you want a flooring company that feels like family, stop at Great American Floors. They helped us select carpet samples, that we could take home to see which fit best. In addition, their communication was very expedient and questions answered in a very timely manner. Their installers arrived on time and were extremely professional. read more

This is a very professional company. I highly recommend them & Robie was very helpful in the showroom. We love our new carpet & hardwood. read more

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Truly 'great' American floors. I have driven way out of my way (4 hours from Nashville) to take advantage of GAF's great product, price and most importantly customer service. I will be back! read more

Great end result! I went to 4 companies prior to finding this one (incl Lowe's,empire.home depot ). So very glad they had the selection I was seeking in the end. Home depot would of got the job done but did not offer the same customer care I'd experienced when I walked in here. I spoke with everyone from the son to the mother and ultimately the dad. I will have to take one point off just for the turn around time as they are a bit on the minimalist side with minimal use of technology for things such as preformatted quotes etc. If I were to change one thing it would be to have a receptionist or intern to assist with paperwork . In the end though great family run store, good Quality product and competitive rates. I trusted they would get the job done and they did. Receiving samples helped a lot as well. read more

I used Great American Floors to sand/refinish/stain the wood floors in my newly-purchased condo. The floors had some deep scratches and I worried that they might not be fixable. Josh came out and estimated the job, gave me a fair price, and his crew had the floors looking perfect within 3 days. The quality and attention to detail was beyond my expectations! Josh delivered impeccable service and his crew was polite and extremely skilled. He is an amazing representative of this wonderful family-owned business. I highly recommend Great American Floors and Josh. 5 stars! read more

I highly recommend Jason with Great American Floors! He came to my home immediately and gave me a reasonable quote. His team is very professional and they did a great Job. My floors look amazing! read more

Dominick was extremely helpful helping my wife and I pick out carpeting and new wood floor stain. He was very courteous and was timely with his follow up. Our technician, Cornell was very knowledgeable and work was done ahead of schedule. Joshua's follow up was great too. Overall, from purchase to work completion was excellent. Gregg Hawkinson. read more

I hired this company based on the reviews here so would like to post my experience so this doesn't happen to someone else. Their quote was higher than other companies, but we decided to go with them because of the good reviews. This is the worst service of any company I have ever dealt with and I have done extensive remodeling projects in the past. First of all, their website states they are members of the national wood flooring association, when I called to file a complaint, I was told they have not been members in good standing since 2013 and they said they would file their own complaint against the company. In brief, this company has terrible customer service and poor quality of work. Start date and delivery date delayed, delivered wrong underlayment, did not do full acclimation, damaged brand new installed floors and deny doing the damage. Insist on charging to repair mistakes and the owner, Mark, accused me of damaging the floors. Jason, his son, denies poor workmanship without even seeing the floor. Failed to show up for repair appointments. Failed to respond to repeated text messages, emails and phone calls. Trevor didn't even measure enough floors for closets. Did not have enough flooring and so had to use damaged pieces. I posted negative reviews to help others and filed a complaint with NARI. Before I did this, I told Jason I would be doing this and got no response. After I posted reviews, I got an email from Jason that he has contacted an attorney for slander and to not contact him anymore. read more

We had hardwoods put down by Great American Floors week of Mar 25, 2013. This is the third time we have used your services. Our house is now complete! I cannot tell you how pleased we are with Great American Floors! The professionalism of your service people is to be commended...in fact, Alex on this last service call, pointed out that we had a major slit in our dryer vent since he had to use that particular plug. I could not figure out why so much heat and dust.... Thank you Alex!. My laundry rm is now heat and dust free once we fixed. If you ever need a reference, please feel free to pass this msg on. Again, thanks for the beautiful floors...a big smooch to all of you!!! read more

Stephen was great from the get go. I highly recommend him for professional flooring. Great company, great people, great results!!

STOP PUNKING ME!! A while ago, my husband and I were looking to replace the carpet in our family room. We selected this business based on the Kudzu reviews. We went to the store and spoke with the owner. I have never met someone more passionate about carpet. He was Mr. Carpet and very knowledgeable about his products. We set up a time for his employee to come out to see the space, bring samples and narrow things down. Things went south from there. The employee arrives, no uniform or specific way of identifying that he works for the company. Is he a subcontractor? (I stored the thought). This guy was TOTALLY incompetent; he could not answer any of my simple yet relevant questions: Do you have this one in stock? What is the difference between this sample and that one? How long after we select the product would you be able to install.? What is the cost of this particular selection? Why did he even show up? He knew absolutely nothing! The best part: wait for it...wait for it... He actually took a personal call in the middle of our conversation. Done! My husband saw the look on my face and already knew, but just to be sure we stepped into the hallway and I said you' need to get him out now! I had to have my husband handle the situation at this point because I was literally on ten and ticking. I would give my right arm to be able to remember this guy's name and if I could go back, I would definitely speak to the owner regarding this guy's behavior. No doubt he figured it out because the recent ratings are very positive. There is one positive aspect to this otherwise horrible experience: I found a flooring company that I actually love and I was actually charged $500 less than the quote from this knucklehead! Oh yeah, he had the nerve to actually call back with a quote. I have no tolerance for incompetent and unprofessional behavior. I so regret that this guy was hired to represent this company . I can only hope that he no longer works for them because they deserve better. The store and owner gets three stars while their employee gets a big fat zero! read more

Great American floors just left the building... Last week I had a carpet disaster which had me thinking I was going to have to replace my entire basement carpet. Out of 3 different contractors bidding on my project, Jason at Great American Floors (GAF) came out and gave me something new and exciting to think about doing besides spending a ton of money replacing expensive wall-to-wall carpet. Needless to say, I went with GAF. They removed my bad carpet, installed beautiful hardwood flooring, and even managed to salvage the good parts of my old carpet to make an awesome area rug. They did all this within a week of the bid. All the installers who were at the house were extremely professional and neat. I couldn't believe how little dust there actually was and Jason actually vacuumed my new area rug! The price for the project ended up being a lot less than what I was expecting because of Jason's idea to just do the main room and adjacent bar, and the space looks so rich and warm. I LOVE IT. I can't stop smiling in my basement. read more

We are new to the area and our realtor referred us to GAF. I am so glad we listened to her! GAF did a fabulous job on our hardwood floors and carpet. They matched the stain perfectly to existing floors ... we brought them back to install runners on the stairs and they look fabulous! Highly recommend this family-run local business. read more

Good people. Re did my floors. Price actually ended up lower than the original estimate, how often does that happen?

Great customer service beginning with the estimate/consultation through to carpet installation. Marc is very knowledgeable and took time to address any questions - he worked out two different product scenarios and I had the estimate two days after meeting with him in my home. The installation crew, two brothers, was very impressive - fast, efficient, professional. They informed us of any problems (with thresholds, etc.) they encountered and we couldn't believe how much they accomplished in two days. Carpet looks great - Thank you! read more

Very easy to work with, completed everything in the time frame discussed and did a fantastic job! Very happy with the team and service.

We are thoroughly impressed with Great American Floors. Jason was quick to come out and provide an estimate. Adrian and Steve did a fantastic job on the actual work. They did everything on schedule with a great attention to detail. Highly recommend Great American Floors. ~Mike read more

I recently had my floors sanded and stained darker by Great American Floors. They turned out absolutely gorgeous! Everyone there is extremely friendly as well as professional. The whole process was quick as well. I would definitely use them again as well as recommend them! read more

We bought a new home and were on a very tight timetable. Great American sent a top notch crew to help us with color selection and get the job done. No question they are professional and customer service is a priority. Do not hesitate to give them a chance to quote your next project. read more

GAF refinished our 60 year old wood floors and they look beautiful - like brand new. The job is flawless. The crew was very professional, did exactly what they said they would do and finished when they said they would. We opted for a water-based finish using the Bona no-dust system...there was minimal dust and clean up. I highly recommend them. read more

Very slow, inattentive service and quotes that are bundled together so that you cannot see what anything really costs. They act like they are overburdened with business so stay away from these Jokers. Nice on the phone but that is where their service ends! read more

Very professional company with no hard sell from the start. Trevor was incredible and kept me updated every step of the way. Great workmanship and although there was no option for finishing work IE: re-install toilets, stain/paint stairs after a full house flooring replacement I would still recommend this company to everyone. A random guy did show up a few days later to caulk but I didn't allow access and sent him on his way. Everyone deals with subcontractors but the customer service and communication from Trevor was impressive. read more

Jason and his team took great care of us. They were very flexible to help us with scheduling and finished ahead of schedule. The results are beautiful and we couldn't be happier. read more

Great American Floors came highly recommended to us by some friends who have used a couple times prior. We met with Marc who was super nice and patient. Went through samples, pads, warranties, etc. We did our due diligence because we are on a budget as we just purchased our home. Sure enough not only did they come in the best on pricing, also on warranties, quality, staff and ratings sold it for us. They are 5 stars across the board and now I can say I had that same experience. Our georgia red carpet is gone and we have a new very plush neutral that feels like we are getting a foot massage when we walk on it. It has the best warranties and everyone we dealt with was professional, very nice and helpful. Thank you Great American for a great experience and when we are ready to tackle our bathrooms, you'll be our first and only call. - Mac and Kristin Sheehan read more

Great American Floors just finished installing walnut on our second floor, and 3 years ago, they did the same on our first floor. All of our floors were finished on site with a water based finish. We are so excited about how everything looks now that our house is complete. Marc took lots of time up front both times making sure all of the details were ironed out. He even made sure the same crew installed both phases, which was a nice touch that we didn't ask for. The crew were all very hard working and quite professional. They even gave us a few tips on touching up, if and when we should need to do that. All around, we had a great experience. read more

Recently, Great American Floors installed new flooring in the house that we were selling and in the house we were building. Kudos to their salesman, Trevor. He is very customer oriented. We are very pleased with the quality of work and follow up. In the future, we will use them again. I highly recommend them. Thank you, Great American Floors for a job well done. read more

Hired them to refinish approx 3,000 sq ft of wood floors. They did a great job and were patient to help us get the whitewashed look we wanted. We are happy with the result. read more

This family-run business is great. Very beautiful wood floors and carpet and very timely installation.

We recently moved into a house that was formerly home to many pets. One of our children is affected by pet dander and we knew we had to have the old carpets taken up, replaced and ready to go in the very short timeframe between moves. Jason and his team at Great American came through like Champs! Completely professional, timely and provided us with quality choices at remarkable prices. We're looking forward to using them again in the future. read more

Love my floors! Thanks to the Seltzer family for a great job. Please use my name as a reference, and thanks for the Bona Mop Kit!

I had a great experience with this company. I got new hardwood floors and some carpet replaced in a bonus room and on our staircase. They have great products and a great staff which made the decision and the whole process way easier than I had anticipated. read more

If you are looking for a professional company with great customer service and good results - Choose Great American Floors. They replaced all carpet in our house with hardwoods and restained the existing floors and we couldn't be happier with the results. read more

The team was fantastic! The sales staff and owners are incredible! They helped with selection and timing! The installation staff arrived on time, were respectful, courteous and work incredibly hard to complete a lot of work in a short amount of time! I would highly recommend this company for all of your carpeting needs! read more