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    Preferred Carpet Cleaning & Floor Care

    4.1 (9 reviews)
    Open 8:30 am - 5:00 pm

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    Services - Preferred Carpet Cleaning & Floor Care

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Preferred Carpet Cleaning & Floor Care Photos

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    Recommended Reviews - Preferred Carpet Cleaning & Floor Care

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    5 years ago

    Thank you Chris for your quick response and communication was great! I would recommend this company.

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    6 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Although I wasn't initially happy with the result. He did return to clean the carpet again.

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    6 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - Preferred Carpet Cleaning & Floor Care

    How soon could you come to do a quick job on stairs and hallway for pet odors?

    Tomorrow afternoon about 2 pm. Thank you Chris Christian owner

    Don’t See Your Question? Ask Away!

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    Mr. Steam Carpet & Upholstery Cleaning

    Mr. Steam Carpet & Upholstery Cleaning

    (198 reviews)

    Buckhead

    Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

    Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

    Atlanta Steam Clean

    Atlanta Steam Clean

    (5 reviews)

    Dylan and his company was the best ever. When he needed a review we did it because his work spoke…read morefor itself. Until it didnt. Since March I've been trying to get services for my carpet. Dylan has ghosted me. He let me know he was hurt, sick etc. But once he recuperated I should've been the first call not the last. He scheduled for this morning and never showed up. Im very disappointed because he was the best, so I thought. I will pray for a positive resolution.

    I had a horrible experience. $148 wasted. The tech was 27mins late with no communication that he…read morewas running behind. From pulling in my driveway to putting the equipment back in the van was 30 mins flat.(I have cameras) The job was super rushed. One of my rooms is semi dry and the corners and edges were untouched. I don't think he steamed cleaned it at all. He said my carpet is thick so I won't see the lines where he steam cleaned. The tech ignored my concerns and kept saying I should've gotten a deep cleaning. He told me I should've vacuum first and my carpet would've looked better. However I did vacuum prior to my appointment. He kept cutting me off asking me how I was going to pay. I called the business # multiple times, left a text message and FB messenger message. No answer and no reply. The tech stood in my home and even walked up on me in my kitchen. I told him I didn't feel comfortable with him walking through my house and up on me. He apologized and asked did I want him to wait outside. I couldn't get anyone from the office so I just paid. 2 hrs later customer service just returned my call. They were very dismissive about my complaint and concerns. They insulted me by offering 50% off on my next cleaning. Why would I take that? I didn't even receive the service I initially paid for. I would like a full refund or for a different technician to come out and properly do the job correct. I'm very disappointed in the lack of service and unprofessional customer service I have received.

    Preferred Carpet Cleaning & Floor Care - carpet_cleaning - Updated September 2026

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