My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Great service! Very nice guy and patient I will be calling him back.. He actually took his time and…read moredid very good on all our couches..

Same day service. Quick and efficient. Next time will try to book multiple rooms at once as several…read morecompanies offered me 2-3 rooms for $160 or so and I paid $100 for just one regular sized room. Nevertheless, happy with the results.

Al is a real pro who knows what he is doing! I would 100% recommend his company for any carpet…read morecleaning needs.

Albert was absolutely fantastic! He showed up on time, did a great job and was so friendly. He…read morecleaned our sectional and it looks fabulous. Totally recommend him and his business.

Always great service & quality work! Have used this company several times now . I highly recommend !read more

Horrible cleaning company! I needed a deep clean for an empty house with no furniture. Seems like…read morean easy job. The man and woman duo were just standing around in one bedroom not doing any cleaning! There were blinds on the floor needing dusting--they decided to just leave it there until I asked. I did not see a single duster, mop or vacuum in action. Every inquiry was met with "that's not my job" when you are literally cleaning an empty house! Then shortly afterwards, they packed up and abandoned the job without a word. Very unprofessional and unskilled!

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Dylan and his company was the best ever. When he needed a review we did it because his work spoke…read morefor itself. Until it didnt. Since March I've been trying to get services for my carpet. Dylan has ghosted me. He let me know he was hurt, sick etc. But once he recuperated I should've been the first call not the last. He scheduled for this morning and never showed up. Im very disappointed because he was the best, so I thought. I will pray for a positive resolution.

I had a horrible experience. $148 wasted. The tech was 27mins late with no communication that he…read morewas running behind. From pulling in my driveway to putting the equipment back in the van was 30 mins flat.(I have cameras) The job was super rushed. One of my rooms is semi dry and the corners and edges were untouched. I don't think he steamed cleaned it at all. He said my carpet is thick so I won't see the lines where he steam cleaned. The tech ignored my concerns and kept saying I should've gotten a deep cleaning. He told me I should've vacuum first and my carpet would've looked better. However I did vacuum prior to my appointment. He kept cutting me off asking me how I was going to pay. I called the business # multiple times, left a text message and FB messenger message. No answer and no reply. The tech stood in my home and even walked up on me in my kitchen. I told him I didn't feel comfortable with him walking through my house and up on me. He apologized and asked did I want him to wait outside. I couldn't get anyone from the office so I just paid. 2 hrs later customer service just returned my call. They were very dismissive about my complaint and concerns. They insulted me by offering 50% off on my next cleaning. Why would I take that? I didn't even receive the service I initially paid for. I would like a full refund or for a different technician to come out and properly do the job correct. I'm very disappointed in the lack of service and unprofessional customer service I have received.

Jeff has been a true blessing to my family. From lawn care, carpet cleaning, to emergency pressure…read morewashing after there was an attack on our property Veterans has been there. Always on time, professional, and providing a high quality experience. The prices are fair and the service is better. Do yourself a favor and pick Veterans.

Team showed up on time and took a look at the job. They did an excellent job on our old carpets…read morebringing the carpet back to life. Will use them again.