All Good Floors lives up to the name!…read more I had a unique challenge of trying to match a discontinued carpet style to the various new options out there. Amber was great and stuck with me to answer any questions I had and track down samples to compare against. Once we had worked through all the details and found a good match, they had it installed in a matter of days. Their crew was quick, courteous, and cleaned up after themselves. They vacuumed not just the new carpet, but all the areas they had walked in the house! In the end, it was like they hadn't even been there. The new carpet was a seamless match and looked like it had always been there.

Show up for scheduled appointments. Follow through with a quote. Don't ghost anyone again.read more

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

My floor was installed when my house was built 3 years ago, in year three I noticed that the planks…read morestated to separate in three different sections and when I contacted Fleming a service rep came out, at the end of the visit his conclusion was since I had settling cracks on my patio that my foundation was crack all over where it was separating. I found that a little hard to believe since it wasn't consistent, and they would admit that maybe it was installation and wouldn't replace but only offer caulk as a courtesy.

Inconsistent customer service. Picked something that was sitting in the showroom and yet was told…read moreit is custom and cannot be returned. I did not asked for that to made specifically for me. IT WAS SITTING on the floor. This is quite dishonest practice. I may make a BBB complaint. Horrible Horrible. Will not use or recommend ever again.

We had Mr Carpet install carpets in two rooms, and could not be happier with the finished job…read more The team was very miticulous in cleaning the bare floor after the old carpet was removed, and were so careful in cutting and joining the carpet sections that we cannot tell where the different pieces come together. New tack strips were added, and the carpet stretched so perfectly that no shoe moulding will be needed to hide gaps. We would have no hesitation in recommending Mr Carpet to anyone who wants a first class installation.

I called Mr. Carpet for a quick quote on carpet removal and installation. Allen was very…read moreknowledgeable and gave me an affordable quote within minutes. I didn't even bother calling anyone else and went for it. I mentioned I would pull up my own carpet to avoid extra fees but when Allen told me the cost for removal I decided to have them do it as it was extremely reasonable. They even offered to help move furniture. Within the week they were onsite to do the job and Allen was right there project managing the crew. It was great to see someone with so much knowledge and expertise right there with the crew pushing them along and getting the job done. All in all the service was great and I couldn't be happier with the end result. Keep up the good work team!

Quality service. Value amazing value. Great experience and fast service. In love with my house now.read more

I don't want to say not to use Cristiano, but from my experience, there are some things you need to…read moremake sure happen. And other things to look out for as the project progresses. (This is for most contractors anyway.) 1. He needs to show up on the first day of the job and make sure his people know what and how the project should go. 2. Make sure they aren't taking shortcuts during demo and install. 3. Make sure the people who show up are actually skilled in what they're doing. 4. Disassemble and move your own furniture. He says they'll do it, but just do it yourself. 5. Check the work daily. Here's our experience: We had two levels to install engineered hardwood. Cristiano is very friendly and even helped move the boxes delivered into our garage, but we got his B team subcontractors. Cristiano said the project would take about a week, it was more like three weeks. We've done a lot of renovations on our home and this was by far the absolute worst experience. I tell all contractors, the work is between me and you, not your subcontractors. This is mostly to protect him, but also makes it easier on me because there's no she said he said he said... The day the project was supposed to start Cristiano said he would be there, but then two men showed up that morning, and neither of them spoke English. One spoke enough to get by, but as we did the walk through on the project I could tell it wasn't sinking in. I should have trusted my gut and told them they can't start until Cristiano got here to explain everything, little did I know he had no intention of coming by. They started getting to work, as they were disassembling and moving furniture I had to stop them because they were piling things on top of each other like they were going to the dump. Then half way through the flooring in the bedroom I had to stop them again, because they tried to leave the dust and debris from cleanup under the new flooring and it was obvious they were rushing. Junior said they were trying to get the bedroom done so we could sleep in it. I said I had already told Cristiano that we're staying in the basement bedroom and didn't need to rush anything. Especially not in THIS way. When it came to installing the quarter round (QR), Junior was using a hand cutter and the edges were mangled. For the upper level I said just leave it, but the main level I wanted it redone. Cristiano came to the house and even he said it looked bad. His guy wouldn't redo it, so I ended up pulling up all the QR myself, and Cristiano cut the pieces. His other guy was supposed to paint the trim, after the first day of painting the upstairs we saw that he got paint all over the brand new floors. When my husband showed him and Cristiano the paint on the flooring the guy got upset and walked off the job. So I ended up painting all the trim. When I asked Cristiano how he could let his guy just walk off the job for something that was completely warranted Cristiano said, "well, he's an electrician not a painter." Okay? I mean it explains why he couldn't paint the trim without getting it all over the brand new floors, I ended up doing it all. After pulling up the QR on the main level, Junior was not very friendly towards me anymore and it made the rest of the project really uncomfortable for me. Finally the job is done, and as some months go by we notice the floor is making the loudest creaking sounds. Junior installed the flooring in a way it can't expand. We don't know if it doesn't have enough room under the baseboards or if they nailed the quarter round into the flooring but in the humid months the floor buckles and when we walk on it there's creaking and squeaking. It's not a little bit either. And it's all over. I called Cristiano and sent him an audio recording so he could hear it. He texted me that he was out of town and would come when he returned. Nine months later I call him again, still didn't come out, always out of town, and finally I just gave up. It's three years later and now spring is coming and when I walk around the same buckling and creaking. I don't have the energy to pull up all the QR to see if it's a spacing issue up against the walls or if it's just that the nails went into the floor and isn't letting it expand. And then paint it again. At the end of the project I shared my concerns with Cristiano and he listened. I told him, his estimate was not less than the others I got. I chose him because of who HE is. And I'll tell you, Cristiano is one of the nicest and most genuine people you'll ever come across. It makes me sad that I'm leaving this review. However, I don't think I should have to fix the creaking on a 30K project myself, (20K material, 11K labor) especially after having already taken on so much of his men's work myself and living through the overly extended timeline with a toddler.

Good job at good price. The team was very friendly. Good for carpet installation. They removed the…read moreold carpet and installed a new one.

Eduardo did a prompt and excellent job of replacing our old carpet with new on a stairwell. we…read moretrust his skills, pricing, quality, value and workmanship. his team was available to us even on a sunday on mothers day in a yelp chat to help us achieve pricing, scope and fast scheduling to get this job done fast for us. we could go on about how wonderful they are to work with and how they got the job done on time, in budget, with a crazy fast turnaround on all of it. they did what they said they would do, and when, and with great carpet. we will definitely hire them again for carpet installation and removal. thank you for a job well done and smoothly and quickly and pleasantly!

Installer did a great job!!!!! He knew how to install…read moreprofessionally!!!!! Was very attuned to our needs!!!!!

I had a carpet install done by a Romanoff Renovations installer through Home Depot. He showed up…read moreearly and completed my carpet install half the time that was given. The job was so well done that it is in fact the best install I've ever had! Thank you so much! Incredibly well worth the money and the carpet is amazing quality as well.

I definitely recommend this flooring company! Jackie was great to work with on getting everything…read morepicked and measured. Their installers were awesome too! We will be using them again for our next project in a couple months!

Words cannot express the craftsmanship that Flooring Atlanta has provided; along with superb…read moreleadership with Jackie and Rob. I am ecstatic and extremely impressed with the quality of work that was provided!

Very pleased to have business with M&P remodelling. Showed up on time and fixed my downspout issues…read morein no time. The only unique thing in dealing with them was invoice which showed up before the job was done. I paid it with some hesitations but have not regret it.

Terry, Rusty and the M&P crew did a fabulous job replacing all of my fascia and soffits, along with…read morecapping all of my rafters and front posts on my mid century modern home! Couldn't be more pleased! My neighbor was so impressed, they hired M&P to install their flooring along with paint and sheetrock work! Excellent company! Super pleased!!!