sent me a broken toilet and are being difficult with return. I'm not sure why a broken toilet…read morereturn needs approval from "higher ups" before the customer service person can approve it. Absolute BS. They put me on hold forever try try to get rid of me.

Horrible!! Finally delivered a big and heavy vanity. Now, they want me to dispose of old vanity and…read moreall the boxes. No resposibility on their part. NEVER ever again get anything from them in my opinion.

Ferguson's staff made shopping for the perfect kitchen appliances a breeze! John M. was easy to…read morework with in person for answering all my questions and showing me the options available. He was also available by email and the communication was superb! He quickly replied to questions and changes during the process of choosing appliances. He made the purchase easy and even helped me with the rebate! Highly reccomended!!

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Whether you're starting a renovation or building your dream home, the experts at our Ferguson Bath, Kitchen & Lighting Gallery are here to help every step of the way. At our kitchen and bath showroom, you'll find the largest offering of quality brands, a symphony of ideas, and dedicated consultants to help coordinate kitchen and bath projects. When you need help finding the right kitchen, bath, appliances, or lighting products, our Ferguson Showroom has you covered.

Our Realtor recommended this place to us for granite countertops. Once we were ready, we stopped in…read moreand met with Debbie. We had a very nice experience, all the way from choosing the granite through installation. We took our time choosing what slab of granite we wanted and went back a couple of times. We never felt rushed to make a decision, and in fact were told to take all the time we needed to make the right choice for us. Once we chose the perfect piece, Ed the owner came over to do the templating. Once that was done, our new countertops were quickly installed by a friendly and courteous crew. Including a special order sink that Debbie found for us which was exactly what we were looking for. Our new countertops look beautiful. I would hire them again for any of my granite needs.

So helpful. Very interested in making sure I got the perfect stone. Amy went above and beyond to…read morefind and special order exactly what I was looking for. Ed gave me all the time I needed to put together plans, budget and backsplash ideas. Highly recommend.

I honestly don't know how they've stayed in business. Poor selection, high prices, terrible…read moreservice. Located in a bad area. If you're looking for kitchen and bath Ferguson is right across the street. I'll never do business with these people again.

You will not find a more motivated group of employees and management staff in the area. I have been…read morehaving an excellent business experience with this company for almost 3 decades and will always hold them in the highest regard. If you are a retail customer looking for a showroom visit that respects your budget and want to feel comfortable shopping within that budget, you won't be happier anywhere else. Contractors can receive the same treatment at the counter and in the office. The fine people at the BOURNEUF CORP have continued to earn my highest recommendation time and time again.

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

Larry can handle jobs of all sizes. From trim repair to painting to larger construction projects,…read morehe is highly recommended. He got the work done quickly and did a fantastic job. I'm convinced that his excellent craftsmanship helped our house sell so quickly!

From the owner: Marblehead Home Services is your handyman and more on the North Shore. We specialize in handyman…read moreservices, door repair. window repair, carpentry, plumbing, electric, small jobs are fine. We are a full-service contracting company. We can make your kitchen or bath look new. We have a special affinity for antique houses.

If you want a home project done right, with zero stress and absolute perfection, Elite Contractors…read moreLLC is the only team you need. Kevin and his crew recently remodeled our half bath here in Ashland, and the experience was flawless from start to finish. Kevin was incredibly responsive right from our first contact and provided the best quote by far. He made the entire process seamless by letting me choose exactly what I wanted for the design while he took care of all the purchasing. He refused to compromise on quality and ensured every detail of the work was executed at the highest possible level. You can tell they care deeply about their clients. It truly feels like a great family operation--his dad even helped gather and deliver the materials, and Kevin personally came by to check on the progress and make sure we were completely happy with the results. On top of the beautiful craftsmanship, his crew was top-notch. They were respectful of our home, cleaned up impeccably, and ensured every bit of trash was taken out before they left. I cannot recommend Elite Contractors and fantastic crew highly enough!

Did my siding and roof with Elite Contractors LLC. I was extremely pleased with the high level of…read moreprofessionalism and above and beyond service! Very high quality work, done in timely manner and very competitive with pricing! Could not have asked for a better experience, go see these guys for any and all home improvement needs!! 10 out of 10

Stan and his crew did a great job replacing our deck, paying attention to small details and…read morehandling complications in a transparent and helpful way. Stan is super responsive and attentive, will definitely be using them again in the future!

I received a recommendation to use Stan to redo my backstairs and landing with composite and…read moremaintenance free materials. Stan came over, saw my situation and right away knew exactly what I want. He saw that it was very narrow and said he can make it a little wider. While he was there, I mentioned that I want to have my foundation wall finished with stucco. He told me he has a guy who can do that too. Well, I got a couple of other quotes from others and I knew after that Stan was the right guy for the job. His numbers are very reasonable and I can tell he knew what he was doing. Stan has a great crew who showed up early and worked professionally. Good guys! The stairs, landing and the masonry work came out perfect!

i worked with Jeff on a recent project, his communication and scheduling were excellent ... overall…read morea great experience

We had previously hired Jeff Veglia Remodeling for our 3,200 sq. ft. home's gut renovation (4…read morebedroom, 3, bath, kitchen, new windows, high efficiency furnace, hot water heater, high velocity A/C, modernization of the floor plan, wall reconfiguration, tile, flooring, paint, etc.) and we were extremely satisfied with the price, quality, responsiveness, punctuality and professionalism of Jeff and his entire team. So when looking to completely renovate our basement into a comfortable modern living space, we didn't hesitate in our contractor selection process. The basement's existing conditions included an uneven concrete slab floor with drafty and damp field stone walls and many legacy pipes and electrical conduits to address. There was also an existing working field stone fireplace that we wanted to preserve but it was in dire need of an update. We wanted to create a mud room while creating a play space for both children and adults alike. Jeff immediately had ideas on how we could capitalize on the existing configuration while also assuring a dry and comfortable space for all seasons. While keeping our budget in mind Jeff's team doesn't cut corners on what the job requires. They spray foamed the exterior field stone foundation walls, framed, sheet rocked and took the extra step of plastering for a superior finished look on the walls. The floors were leveled and laid with high quality wood grained porcelain tiles. The flooring provides the look of real wood but has the high traffic durability and moisture resilience of porcelain. It's a perfect solution for a basement environment. We rebuilt the original and very worn pine staircase with red oak. It was also widened with a staggered wall detail for an open modern architectural look. The fireplace was stripped and acid washed and the mortar work redone. We added a new absolute black honed granite mantle and hearth which gives it a clean contemporary look while still respecting the original fireplace stone work dating from the 1920's. The recessed lighting is all warm dimmable LEDs and the heat is a European Buderus radiator system which provides extremely efficient and ambient heat throughout. Elvis, Jeff's righthand man on site and finishing Carpenter (and all around rock star) worked with our ideas and paper napkin drawings making them a reality. He built detailed and functional built in shelving and benches for both the main room and the mudroom. In summary, there are a lot of contractors out there. But do yourself a favor and hire a known quantity who has the experience and the resources to back it up. Jeff Veglia Remodeling delivers on the promise. In fact, we were so confident in Jeff Veglia Remodeling ability that we recommended him to two close friends of ours who ultimately hired him. I suspect you'll be seeing very similar reviews to this one from our friends soon.