they came on time and the cleaning was good ..The price was more than I pay my previous cleaners…read more The decided to charge me an extra $10 for half bath

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

I've been using A Cleaning Service for my condo for over 10+ years and have found the team to be…read morereliable, trustworthy, and most of all excellent at their job. Nothing beats a clean home and I look forward to my cleanings every 2-weeks. Scheduling is a breeze, any questions that I've had have been addressed immediately and the peace of mind they provide me is enormous. I highly recommend!

Contracted with Katie to clean my old 3/2 apartment I moved out of do $380. The cleaner was on…read moretime, she was nice but she didn't finish the apartment before she left. I had a cat room that was a little gross, gave a tip for her to clean it. She left before the apartment was done and I was out of time as I had to turn on the keys in 15 minutes. I sent her the pictures I took after the maid left. Conversed with the owner Katie again and we agreed that it wasn't finished and she missed things she was supposed to clean. Katie agreed to refund $100. UPDATE: Refund finally came through. Good communication at the end. Make sure you ask all your questions before you book them.

Sorry for long review. This is for a service done on June 12, 2017. I'm including as many pictures…read moreare possible to help with your decision to hire this company. Prior to scheduling, I check their options online, I called and spoke with Lekia because I had some questions about their services and I wanted to make sure I was selecting the correct one. This is for a condo (rental unit/lock box for key on site) where previous tenants had made a huge mess. I wanted the cleaning company to clean under the washer/dryer, refrigerator and stove. I explained that there was quite a lot of work to do. I noticed they had two options, Deep Cleaning and Move Out. So my questions where, do you clean under the appliances and which service should I select to make sure I maximize my results, if both services are required, I'm ok with that as well. Lekia informed that only one service was required, Move out. This was to allow for everything to be done. I went back online booked my service and provided tip. The service was not available until Wednesday I believe but I included a note requesting for earlier cleaning if available. I received an email confirmation, they moved it to Monday. So far costumer service was ok. I get a call on Monday, letting me know that the cleaning was done but that they had left the key in the unit by accident. They asked if a copy was available, if not, they offered to replace the lock. Which was the right thing to do, except my rental management company was on their way to show the unit. So this was a problem. I told them, my mother who stays 5 mins away has a key and I needed that key to be back in the lock box within the next 15 minutes. I didn't anything for the next 20 minutes so I assumed the key was placed back. WRONG! I get a call from my rental management company looking for the key. They had to wait for Lekia to come back and open the door with the extra key. These should've being a warning for me. In the afternoon I get a call from my rental management asking me to go check the unit because it didn't look like it was clean. I stop by on Wednesday and yes, they didn't do a very job at all. I send them an email, Lekia called and as I was explaining my frustration, she started speaking over me, cutting me off, raising her voice, and decided to blame the management company. I told her that I couldn't continue and to please send me an email with her explanation, she did. I'm going to try to include copies of our email exchange but I think Yelp limits the amount of pictures. We exchanged several emails, my last one was requesting to be contacted by the owner and/or manager. I'm still waiting to heard back. I will include this review in Google Review as well.

The most thorough cleaners I have ever had very detail oriented trustworthy and politeread more

Tried many different cleaners. BJ cleaning was very thorough and cleaned in places the others…read moredidn't. We are going to keep using them for the long term. The main reason is they were very accommodating with our work schedule and that is wonderful. Secondly, we desperately need our apartment cleaned as I am allergic to our dog. BJ Cleaning did such a great job that we didn't see any dog hair anywhere where they cleaned. Lastly, the team spoke English... which is needed as my wife only speaks that language. Highly recommend.

I had a satisfactory experience with this cleaning company!…read moreThey are very communicative and quick to respond. They are cost efficient while providing quality cleanup services. I am impressed with their ability to meet demand within a time constraint. They are also a good recurring company as well. I would refer their company and services to any company/ business that needs quality cleanup with an emphasis on deep detail at a an affordable rate. I really appreciate Jay and Chris for the qualitative experience, and do plan to reach out for their services in the near future again!

I appreciate the fact I was able to get an appointment fast!…read more My home was cleaned which helped me as I'm a busy business owner who did not have the energy to clean and organize my home. They came and cleaned and organized for me and I'm so grateful!!!! Would definitely recommend!!!!!

First time using a cleaning service and I primarily went with this service because they had pretty…read moregood reviews on here and their price came in lower than almost everyone else. Sorry...but my experience was much different than the other reviews. Maybe it was just the crew I got but they left a LOT to be desired (and cleaned !!) They arrived on-time and I showed them around at what I wanted to have done. I specifically told them that there had been some renovation work done in my condo and I wanted a very good dusting of everything because I had guests coming to stay with me. Because I wanted the place to be really clean, I paid extra for the "deep cleaning" and the "move in / move out"...which according to their website would have them "pay more attention to details (make your home look brand new)".......I seem to remember my place looking much differently when I moved in ! I wanted to stay out of their way so I went out and ran some errands. When I returned about 90 minutes later they said they were just finishing up. One of the ladies walked me around a few places and showed me the work she had done (primarily in the living room and back bedroom). I could also tell they had cleaned the kitchen area and stove. What I saw looked fine and I made the mistake of assuming that the rest of the place had received the same amount of attention...boy was I wrong. Apparently the lady showed me the only places they did pay any attention to. After they left I found many places that had not been dusted at all (primarily picture frames on walls and objects that were on shelves). What really got to me was that I also found several areas where they had basically wiped down the front "easy to reach" places on shelves but made absolutely no effort to pick up items and dust under them, or even dust between items....just a quick swipe along the front of the shelf and that was it. I also found the guest bathroom mirror was wiped down, but that streaks remained all over the mirror (almost like they had used dirty water or something to clean it). In addition, the master bath shower door looked like had been sprayed with some kind of cleaning solution but no effort had been made to clean it off of the parts of the door that were close to the floor. One whole corner of the master bedroom wasn't touched. Admittedly I had 5 or 6 rolled up posters in the corner and I did not move them out of the way. I guess I just expected that they would be moved by the crew.....but there were no instructions or guidelines provided to me prior to the crew getting there that I needed to move any objects that were in the way of areas I would like to have cleaned. Yes...I can be faulted for not looking at everything in fine detail before the cleaning crew left. I made the bad assumption that my whole place was cleaned as well as the areas I was specifically shown. Lesson learned.

The website was incredibly user friendly and easy to make a booking. I gave a special instruction…read moreon how to get in and they followed! They did a great job cleaning my home and I will definitely use them again!!! Thanks

My first time trying their service and i must say i was pleasantly surprised by their…read moreprofessionalism and timely response and they are very flexible with your schedule . It's a great value for the service they provided and i would highly recommend Onny's Cleaning Service.

Requested move cleaning. Good cleaning but missed the oven and stovetop, which I forgot to check…read moreuntil too late. Very fast and responsive though, and booked same day within an hour.