I reached out on 29 Dec 24 and team was able to add me to schedule for 31 Dec 24…read more I had not had professional cleaning for a long time and with my extensive travel schedule I had let the house get in pretty bad shape. The ladies (Believe Blanca & Rose) showed up on time and went right to work. They did a wonderful job restoring order back into my home. Cleaned inside oven, refrigerator and microwave. I was very pleased and it brought a since of calm to start the New Year with a sparkling home. I added reoccurring monthly service, it's so worth it and price was very good.

I hope this review helps others avoid the experience I had…read more I rarely leave negative reviews, but I feel others should know about my experience. I hired this company specifically for a post-construction cleaning, and before booking I asked multiple times if they were experienced with post-construction cleaning. I specifically explained that I expected the ceilings, walls, window sills and tracks, light fixtures, inside and outside of cabinets, shelves, bathrooms, and all surfaces to be thoroughly dusted and cleaned because construction dust gets everywhere. They assured me they knew exactly what a proper post-construction cleaning involved. Unfortunately, the results were extremely disappointing. When they finished, it looked like many areas had never been touched. Construction dust was still covering window tracks and sills, shelves, mirrors, bathroom fixtures, countertops, shower walls, tubs, toilets, inside and outside of cabinets, and even decorative fixtures. There was still debris left on the floors, dust around plumbing fixtures, and residue throughout the bathrooms. The fine construction dust that I specifically hired them to remove was still everywhere. When I contacted the company, I expected them to make things right. Instead, the manager became argumentative, raised his voice at me, accused me of trying to take advantage of the situation, and refused to provide any refund. That level of customer service was just as disappointing as the cleaning itself. At that point, I had completely lost trust in the company. Although they offered to come back, I politely declined because I no longer had confidence that they would do the job properly, and I didn't want to waste any more of my time. I ended up starting the cleaning myself and now have to hire another company next week to finish the job correctly. We were planning to move into our home immediately because we have an upcoming trip, but instead I lost my entire morning dealing with this and still wasn't able to move in. I paid a premium expecting my home to be move-in ready after construction, but instead I was left with more work, more expenses, and a great deal of frustration. Based on my experience, I cannot recommend this company for post-construction cleaning. The quality of the work and the way my concerns were handled were both extremely unprofessional.

Unfortunately, I have to agree with some of the negative feedback shared by others. While I'm sure…read moremany clients have had positive experiences with this company, they did not meet my expectations. Communication was lacking the day they were supposed to come out and only became more responsive after I voiced concerns about the quality of the work. To their credit, they did make an effort to address the issue by offering to send someone back, which I appreciated. However, it feels more like a recurring issue with their team. Overall, I did not find the value to match the quality of work done, and I personally would not use or recommend their services. We live and we learn.

I was working for one year with green mop.today i had my shift with green mop at octopus.around…read more20:00 the manager come to me and shouting to me and told me to go out .i left the buil crying and went home.they don't respect the cleaners and they don't respect the law

Amazing! Two Maids and a Mop exceeded my expectations. Scheduling was a breeze, and the overall…read morecost seemed reasonable. The two ladies arrived a few minutes early and got right to work. We requested the premium service, and they did not disappoint. The house was thoroughly cleaned in 90 minutes. They cleaned spots that other services routinely miss. As a result of the amazing service, we happily signed up for biweekly cleanings.

The Most Wonderful company to do business with. Just hired them to do weekly cleanings for me and…read moreit's the Best decision I've ever made. From scheduling, maids arrival, and them making sure you are 100% happy,Customer Service is their priority. Everyone from front office to the maids themselves, they Want you happy!The maids are prompt, detail oriented, respectful , very careful, courteous & trustworthy.I Highly Recommend them . 5 Star service Every time!

Today's cleaning was just ok. There were a lot of areas missed this time around. I used them for a…read moredeep cleaning once and they did a good job. This time around I went for a regular cleaning and was disappointed. For the money spent it was nothing spectacular and there were a lot of areas that were not clean.

Booked for a cleaning and I would not recommend nor hire again. I checked off I have a basement and…read moreattic, (note there is no option on the website for in choose either or) they wanted to argue that only one was selected, if you have the two combined into one section and there isn't an option to select both separately then it's expected to have them both cleaned. They were not. Then the cleaning staff lied and said they did clean the attic they did not. Instructions were given on where the key would be and where to place it, those directions didn't get followed and then they said I didn't give them key instructions. The basement wasn't cleaned due to them being worried about the dog. They claimed they couldn't find the light switch. The light switch is at the top of the steps and there's another set at the bottom. Dog was secured in the crate the entire time. Not once did anyone call and ask about the light switch, they didn't ask if it was safe to go downstairs and instead of just saying they messed up, they wanted to argue. In addition to that, there is a light right at the basement door before you open it, had they turns it on, they would've seen the switch ‍. My gut tells me they forgot or kissy didn't want to do it. It's terrible service, they did a very basic job and I do not recommend ever. ‍

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

I've been using A Cleaning Service for my condo for over 10+ years and have found the team to be…read morereliable, trustworthy, and most of all excellent at their job. Nothing beats a clean home and I look forward to my cleanings every 2-weeks. Scheduling is a breeze, any questions that I've had have been addressed immediately and the peace of mind they provide me is enormous. I highly recommend!

Was looking for a local cleaning service to assist with my spring cleaning. Washington cleaning…read moreservice was very prompt when it came to responding to my request via yelp and offered a competitive price compared to other cleaning services in the area. They were able to work with my schedule and gave me notice when the technician was in route. Gary was my technician and he was awesome and did a great job. He did wear his mask and kept to social distancing during his visit in addition to being very pleasant and professional. Although I won't know the results until my carpet and couch is dry I feel as though a thorough job was done. So far I am happy with my service and look forward to using Washington Cleaning Services again and recommend to anyone in the area looking for a cleaning service.

The company was quick with a response when I requested a quote and was very detailed with the…read morequestions asked for specific information to give me an accurate quote. To many times I have requested quotes, been given quotes, only to be charged more when the other companies cleaners show up because the company would fail to ask specific information. Washington Cleaning was very competitive and once I committed to them, they ensured that the dates and time were convenient for my schedule. The home cleaning and carpet cleaning team showed up on time and spent a very extensive amount of time on every room up until the the time they left. They even went over certain areas an extra time to ensure that the cleaning was to satisfactory conditions. I would definitely recommend this company to anyone who is looking for move in/move out services from professionals who take pride in their work.

They always go above and beyond, and always let me know how things can be improved. They sometimes…read moretake a while, but there is never any complaints on the final product. No matter what I do, I just can never get my home as clean as they do. I definitely will continue to use them, especially for my monthly deep cleans.

When they came here to clean my house they left my house very clean and there work is great.The…read moreprice is not that bad either.

I was looking for a company to come in and deep clean my house and possibly do a monthly cleaning…read more Excellent service. Showed up early and went right to work. Exceeded my expectations.

I was looking for a monthly cleaning service for my home and came across Top Maid because of the…read morereviews on Yelp and Google. I received a quote directly from Yelp and got a response within the first hour with a very reasonable cost so I went with them immediately. I booked the cleaning and finally got my cleaning done today and it looks amazing. 3 ladies came right on time and they were so nice and sweet! They all came into my house with masks on and shoe slips. I also really appreciated them asking me to check the house before they left so they know that my expectations were met and they definitely were! My kitchen, bedrooms, and all my bathrooms were spotless! Definitely happy I booked Top Maid!