My family and I have been going to Lee Ly for years, and she is always amazing. She consistently does exactly what we ask for and takes the time to make sure we're happy with the results. She's incredibly talented, professional, and friendly, which makes every appointment a great experience. We always leave feeling confident and satisfied, and I highly recommend her to anyone looking for a skilled and reliable hairstylist! read more

Jenny is a GREAT One. I went in both times, trying to Create a New Look. She works Her Magic and the Cut created so much volume gave me back my Feminine vibes. I send Gratitudes. read more

Bummer. Worst haircut ever. I have used Klahanie Great Clips for many years and enjoyed wonderful service. This most recent visit was the worst haircut in my entire life. The stylist, first chair to the left when you walk in, had a variety of issues. First she just told me "so you are getting the #3" and spun me around facing the lobby. She didn't ask me any questions about what I wanted. I stopped her and explained what I usually get and she shrugged without a word. She proceeded to go to town on my head with the #3, without me looking at the mirror. While doing so, she hooked my ear TWICE with the #3 clipper without apologizing or checking in. Damn that didn't feel good, but whatever. She rapidly went around my head, did my neck. She then unclipped the apron and brushed me off while spinning me back to the mirror and walking away. My head looked like I stood under a lawnmower. I asked her to clean up a few things, which obviously made her frustrated. Had I been able to watch in the mirror I could have said that before removing the apron. She should not be working in this industry if the customer pisses her off and is a pain (which I rarely if ever say anything as the folks at Great Clips have ALWAYS done great work). My hair is simple (and not much left) but DAMN Girl - check in with the customer, ask them if things are looking good, don't hook their ear twice without saying something and make sure the person in the chair can see in the mirror. This needs to be addressed. I should have in person but she rang me up and walked away. WOW..... Now after writing this, it really pisses me off! read more

For the second time I had a hairstylist argue with me about the haircut I'm requesting, not pay attention to my photos for reference, and give me a haircut I didn't ask for. I don't understand why it's so hard to listen to the customer when it's their choice to cut their hair a certain way. I came here just before making a flight out so I couldn't stick around to have someone else fix it the way I wanted and specified my cut to be and my usual place had over an hour wait time. This woman even argued with me about my stack length and that it wouldn't look good with my cowlick and then gave me a bob instead of a layered stack on the back...I have to get another cut or cut it myself because of the hair she left behind. read more

I did receive my refund, which I appreciate. I felt pressured into letting her her tip, which I should've gotten back to based on the quality of my haircut. However they were rude when I went to get it processed. Therefore I'm keeping my review up. read more

My hair looks awesome every time - hair stylist name Ly cuts my hair. she is one of few people can cut and style 'BOB'. Bob hair style looks simply but it requires lots of training. Place is very clean and well kept. All the stylists are nice. read more

Omg. The energy here is so amazing! I love it. Walked in last min because I heard of a stylist here named Tiffany. She did a great job on me! Very meticulous! Which is appreciated coming from someone similar. Place is very clean and well kept. All the stylists here are so nice and welcoming. And seems like all the new clients coming in love their energy as well. If I could give it 5 stars I would. Don't think twice and run to this place for your hair needs. read more

The franchise owner for the Klahanie location in Issaquah WA has consistently raised their prices. Today, I paid $26 plus tax for a basic mens cut. The shop recently remodeled, so I guess we are being asked to pay for those expenses. I love my hair stylist, but at these prices, I might consider going to a full service salon or head back to a traditional barber. read more

This place is really amazing the people there are awsome like I have this hair salon lady who cuts my hair neat and precisely just as I want so I recommend this place who need a haircut!!! read more

The ladies here are super friendly and have a strong attention to detail. I've been coming here every 3 weeks for the past 2 years.

Unreal. I asked to fade my sons hair from a 0 to a 1.5 on sides.I clarified this twice with the stylist. This is the same haircut I have gotten him that has been in their system for years. I was getting a haircut in a different seat and when I came back to check on him hey had use a 0 guard all the way to the top and gave him a ridiculous Mohawk. Given it was a 0 guard and already cut there was no way to fix it but the haircut is absurd, not what was asked for and the stylist went rouge and did this even after clarification. I don't know how she could have misunderstood. Other stylists came over and simply said there is no way to fix this. read more

0 stars worst customer experience. The workers were sassy and told me that what I was dealing with was not their problem. don't recommend for anyone, these people don't deserve your hard earned money!!!! Hopefully they see this and change their attitude in life in general read more

I had an issue with a previous cut and they quickly and effectively fixed it - my hair looks awesome!

I was in an accident and fractured my leg and pelvis. Since I can't shower, I had the idea of going to a walk in place to get my hair washed. I didn't have to wait, the Vietnamese ladies were all so sweet and kind- they all helped me with my crutches and bag, and I was in and out in 20 minutes. Since the shampoo was only $5, I asked her to trim up my hair just an inch since it was dry and ratty from my accident and being neglected. So yeah- this place isn't some fancy spa. But my hair is clean and conditioned and trimmed up for $21. You can't beat that when you're in a cast! If I ever need a quick wash and trim again, I'll definitely be back. read more

Thank you Tiffany for such an amazing haircut experience. She was quick and made my experience amazing. She made sure to give advice on how to maintain my hair to become more healthier read more

If you want to get your haircut and leave furious and crying, then this is the place for you! I was warned (moderately) that if a certain employee wasn't working, I should go another day, but I was in desperate need of a haircut. The Great Clips I visit back home is amazing, and I thought this one would be better then I was told. Ah well. There was some miscommunication when I started because I haven't been there before. They wanted me to fill out a crazy personal information card. I didn't want all that--I'm used to just giving my name and phone number to this chain. Finally I just gave my fiance's number which they already have. This confused them and made them think HE wanted the haircut. After this was straightened out . . . I tried to be clear with my directions, and the girl did ok (I needed a bit of a fix-up from my last haircut, and this wasn't really done but I wasn't going to fuss about it). HOWever, do not tell me at the end of the haircut that if I want my hair to not "look funny like when you came in" and to look passable, that I must straighten it/flat iron it/etc etc. Apparently wavy hair is a no-no. She continued to insult my hair and I was so flabbergasted at the treatment that all I could say was "I airdry my hair and won't be doing that". Luckily my fiance' was with me because I was not in the mood to deal with her anymore. We left, and I highly recommend everyone to not go here. read more

Had a very bad experience here and I haven't been back in over a year. This place is either a hit or a miss. Usually they are so-so haircuts and then there were times were it was horrible. I gave this place a few tries thinking maybe it was just that particular hair stylist, but a majority of them are bad at what they do. Save your money and go somewhere else read more

OK - I get that some other Yelpers had bad experiences here, but I really like this place. The Vietnamese stylists (most of them are, at least) are quick, amazingly adept at doing thick hair (which I have and which many, many barbers struggle with), and aren't super chit-chatty (which is a pet peeve to me). So maybe this place isn't right for everybody, but if you're a dude looking for a quick cut, particularly if you have thick hair, these guys are artists. It's a lot more than I'd pay for a cut back in Utah, but... well, I'm not in Utah now, am I? $16 for a guys cut and I usually throw a few bucks on as a tip. Tina is easily the best, most consistent stylist for me. I can't remember the other girl's name that I like, but I haven't had a horrible experience with any of the Vietnamese employees. read more

I am not saying that my whole time of being there is bad but there are certain cutters there that do not make your hair look nice, I just got a haircut there and my sideburns are messed up and I am super annoyed right now but it's not the whole store that's bad it's just this one person with cutting my sideburns they made them pointy instead of evened and I've literally never had that and she did something to the front of my side of My hair that I am sure I didn't ask her to do that read more

If I could give a negative I would! There is a reason, or many, that these people never have a wait. They were given the benefit of the doubt the first time, but the second time cutting hair too short after my son told them to leave the top long- they are done. It probably has to do most with the language barrier, but we wanted to give them a second chance. Our bad, but it won't happen again. RUN- don't walk away from this place! read more

I generally get a #2 clipper cut to keep my weird red hair short (if it gets longer then wild and strange things start to happen to it). Great Clips in Klahanie is the exact same place as every other place I've gone to - hit or miss. My most recent cut was awesome. The lady took the time to clip my hair twice. I should have the courage to ask that any and all the ladies who cut my hair do this but I am a wimp, so I don't. If they only go over my hair once then I get 10000 little spikes of hair sticking up by the time I'm to the parking lot. My hair is evil, there's no doubt about that, but why do some ladies know enough to do it properly and some don't? Great Clips is a coin toss for me, but so are all of the other places. The price is ok (a little high, but so is everything else here in Seattle). read more

The Klahanie location is not interested in your business if it is inconvenient. I needed a quick haircut for my boy and myself on a Sunday. The corporate website says that locations do not take appointments and the location hours said that they were open until 6pm. I tried to use the app to get "in line" before leaving home but it said that it was too close to closing. We arrived at 5:55pm and the store Open light was still lit. When we went in to get in line they told us that we would not be served because that would make them work past 6pm. I have never been to a walk-in business that behaves like this to customers. If you are their before their posted closing time they just lock the doors at closing and finish with the customers that are already there. If they don't care about the time I took to get there and I'm just a number then I don't care about their business and will not patronize them or recommend the location. read more

I like all the stylists at this place, but especially Lee. Remember these guys need our business during Covid so go and give your business to them instead of cutting your own hair. They are also very nice people. I take my son and my dad as well. read more

This was our first time at this Great Clips and we will be back! We came in on a Tuesday at 5pm and there was no wait. They were friendly and very patient with my special needs son and gave him a great looking cut. She used a #3 on the sides and finger length on the top. read more

If I could give this place zero stars, I would. They gave my 12 year-old son a hack job of a haircut this afternoon, shaving around the entire periphery of both of his ears. Who does that? Unfortunately, the hair is gone now and it can't be fixed although they did offer to try. I'd prefer a refund for the decent haircut we paid for but did not receive. I'm not sure that I'd trust them again in any event. Disappointed and definitely won't be going back. read more

All of the ladies have been here many years and are all amazing! If you want great customer service and an awesome hair cut come visit! You can check in online to get in faster and know your wait time which is very convenient as well! read more

Terrible phone manners... I called to ask if Jade was there because she is the only one that got my haircut right so far. After being told that she is on a long vacation I asked who else I can go to with her amount of experience. The lady became extremely rude and told me to just come and try and if I am uncomfortable then wait four weeks for Jade to come back. Hmmm ... Not helpful at all. read more

I really should pay the extra $15 and get a better experience, I feel like Great Clips is the Firestone oil change version of haircuts. There really isn't anything special about any of it and I've been to 3 different ones now. read more

Pretty good. Usual wait time is ten minutes. Haircuts are good. Staff are nice. Parking lot is free. Recommended.

I get my hair cut here as an alternative to a full service salon occasionally and every time I ask myself why. My hair is very basic mid length and bangs, straight. I can't seem to figure out how they botch it up every time. The good news is it grows back and you can go to a regular full service salon to get it "remodeled". read more

Do you guys even train the stylist? or do you pick them randomly? because this is the last time i'm going to this great clips ... I ask for a fade on the sides and 1in off the top of my hair and they stylist didn't do either of my request and made my hair uneven !! worse haircut place don't recommend. read more

they messed up my hair by not using half my preferences and one of the ladies cut my hair way too short so it couldn't get blended. I had to come back and go see a specific lady named Lee since out of my 6 years of getting my haircut there she seemed to be the best. other then that it was the worst experience of getting my haircut and I am never going there again. read more

Ive never once had a bad experience at this place. very friendly staff. i live in the seatac area and i drive all the way out here just for a haircut. maybe the other two just went on a bad day, but then again when i go i always have henry cut my hair. cuts it exactly how i ask! if you want your hair done right, id recommend henry. read more

What a great place! Always greeted when you walk in the door. The service is amazing as is the stylists. I recommend requesting Henry as your stylist he does wonderful work I won't let anyone else touch my hair but him ! read more

Good for my asian style, smooth, not measured by rulers. Service is fast. Can book online. Will try it next time. $5 coupon on the receipt to use nex time. read more

One of the worst haircuts that I have ever had from an older lady who said nothing throughout the haircut and caused me mild pain periodically. read more

I would stray anyone who needs good haircut far away from this Klahanie Greatclips. The levels of service are incredibly inconsistent. While I have found that Li does very good job, others do not offer an even acceptable level of service. I went in and decided to stay even though the employee who usually cuts my hair was not there, and was asked if I would like the same as usual, to which I replied in the affirmative. However, I received a hasty, and neglectful haircut done solely with the electrical razor (by Ngoc). The level of detail from a mix of scissors, blending tools, and the razor I would expect were no where to be seen. If you would like to avoid paying $20 for a sloppy buzz cut take your money elsewhere. read more

very disappointing, my son Bryant went today to get his hair cut and according with Debbie: no body notice him for 20 minutes: Debbie or Lee, did not check him in. I ask Debbie if he can be the next to get hair cut: she say no, so we have to wait for 3 costumers again to have a turn, so sad i live across the street from them, i will find a place were we can have better costumer service. Jose read more

Ly is a good hair stylist. She is friendly and understands the customers requirement. I recommend Ly.

My hair style is not complicated. Clipper #1 on the sides and back, #5 on top, with the front a bit longer. Yet, every single time I've gone in here, somehow I come out looking different than the previous visits. They have the way I want my hair cut from the previous visits on record, yet they can't seem to duplicate it. Which tells me that this place is not worth visiting. Consistency is not something they can do. It seemed that they were more interested in getting me out of there than they were in getting my hair cut right. I won't be returning. read more